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Multiple retailers have been fined for misleading promotions. This could be why

Inside Retail

million fine for misleading advertising and store credit promotions related to its ‘StoreCash’ promotion running from July 2019 to August 2023. Is this due to an increase in retailers’ legal negligence or a more active consumer watchdog? In the same month, the Good Guys, a subsidiary of JB Hi-Fi, paid a $13.5

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From Omnichannel to Polychannel: How FMCG Shopping is Changing

Retail TouchPoints

retailers on average between March 2023 and February 2024, an increase of 23% over the 2019-20 period. Reaching the Polychannel Shopper Despite the market changes and resulting challenges in marketing to the polychannel shopper, there are opportunities available to fast moving consumer goods (FMCG) marketers.

Shopping 289
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MAPIC 2024: Highlights of the 2024 Edition

Retail Focus

Trends in the Commercial Investment Market The retail real estate market was a focal point of this years MAPIC, with a strong emphasis on investors perspectives regarding retail market trends and outlooks. These sessions revealed an optimistic vision of the resilience of retail as an asset class.

Marketing 264
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Three trends shaping the luxury retails sector in 2025

Inside Retail

Despite modestly positive expectations for 2024, the luxury retail market did not pan out as merchants had hoped. According to a 2024 report released by global management consulting firm Bain & Company, this market dropped two per cent from an all-time high of US$387 billion to US$381 billion.

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Sweetening the Cookie-less Jar: What Luxury Retailers Need to Know for Future-Proof Success

Retail TouchPoints

marketers report being very reliant on third-party cookies in digital advertising, the reality is here: cookies are going away. However, even amidst significant disruptions like data deprecation, advertising continues to perform well in today’s world, specifically in the luxury retail sector. 35% in 2019).

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As millennials embrace natural skincare, Jurlique sees an opportunity to grow

Inside Retail

Beyond his deep understanding of the Asian retail market, Réthoré believes his experience using CRM (customer relationship management) to drive customer retention and acquisition at Nespresso was a major factor in his appointment. When you are in Guangdong, for example, in summer, you want a dry oil.”

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Opinion: Why foresight is the future of marketing strategy

Inside Retail

By using future-focused insights, retailing marketers can evolve their strategies to stay abreast of change. A marketer’s crystal ball? For example, weighing up trends such as the super-inclusivity ushered in by the Black Lives Matter and #MeToo movements, and what this means for brands and how they advertise.

Marketing 245