Retail TouchPoints

JANUARY 31, 2023

In contrast, in the 2019 RPI, no club store ranked higher than seventh. Personalized prices, promotions and rewards also became 3X more important at driving overall price perception compared to 2019. In 2020 and 2021, the pandemic helped propel and then solidify Amazon as the top grocery retailer over H-E-B, Trader Joe’s and Wegmans.

Grocer 262

Grocer Wholesale Consumer Promotions 262

Cisco Retail

AUGUST 12, 2021

Cisco Secure returned as a supporting partner of the Black Hat USA 2021 Network Operations Center (NOC) for the 5 th year ; joining conference producer Informa Tech and its other security partners. Date & Time: Aug 5, 2021 at 6:32 AM. Protecting Attendees from Malware, Cryptomining and Themselves. SECURITY CATEGORY (PHISHING).

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Management Returns ATS Location 145

Independent Retailer

FEBRUARY 24, 2022

Department of Commerce Retail Indicator Division released the December 2021 Monthly Retail Trade Report on Wednesday February 16th, which showed that brick-and-mortar stores grew faster than ecommerce for the first time ever. retail sales for 2021 equaled $6.6 retail sales for 2021 equaled $6.6

Shipping 102

Shipping Consumer Shopping Returns 102

Retail TouchPoints

AUGUST 30, 2021

billion in Q2 2021, the highest second-quarter sales in over a decade, up 29% year-over-year and 5% compared to 2019 pre-COVID levels. Online sales in particular grew 65% over 2019 levels and represented 33% of the total business, offsetting an 11% brick-and-mortar decline compared to its pre-COVID performance.

Returns 278

Returns Apparel Shopping Planning 278

Retail TouchPoints

JUNE 15, 2022

The fast fashion retailer initially re-entered China for the third time in August 2021 through online platforms Vipshop and Pinduoduo. Forever 21 then opened a store on Alibaba ’s Tmall and has begun advertising its offerings for the 618 mid-year shopping festival. Forever 21 first entered China in 2008 but left the country a year later.

Fast Fashion 224

Fast Fashion Advertising Fashion Location 224

Inside Retail

SEPTEMBER 21, 2021

This would raise around US$260 million with shares selling at US$17 to US$19 each, but the business yesterday revised its offer to sell around 10 million shares at US$11 to US$13 each – signaling a massive 52 per cent drop in its expected worth, according to Renaissance Capital.

Fashion 242

Fashion Planning Shopping ATS 242

Retail TouchPoints

FEBRUARY 26, 2021

Costco will raise its hourly minimum wage to $16 at the beginning of March 2021, according to CNBC. Costco set its minimum wage at $15 in 2019 and has been paying an extra $2 an hour premium to its workers since March 2020 as part of its effort to help them through the financial strain caused by the pandemic. “As

ATS 205

ATS Planning 205

Retail TouchPoints

JANUARY 7, 2021

Now, as we enter 2021, we are continuing to build upon our steadfast commitment to our team and their families by increasing minimum pay for all hourly employees.”. In a move that will affect 40% of its workforce, Wayfair raised its minimum wage to $15 per hour for all full-time, part-time and seasonal employees in the U.S., effective Jan.

ATS 149

ATS 149

Retail TouchPoints

OCTOBER 19, 2022

Even eight years later, in 2019, it was only 3% of all grocery shopping, according to LEK Consulting. Online grocery shot up from $30 billion in 2019 ( 3% of total U.S. Some of these delivery startup companies that were getting huge valuations in 2019 and 2020 are now struggling to stay afloat.

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Fulfillment Shopping Returns Customer Experience 271

Retail TouchPoints

AUGUST 4, 2021

by the end of 2021. The programs join FBA Donations, which was launched in 2019 and 2020 in the U.S., In June 2021, Farfetch partnered with ThredUP to launch a donation program for its U.S. FBA Grade and Resell is currently available in the UK and will expand to the U.S. UK and France.

Merchant Services 298

Merchant Services Returns Wholesale Apparel 298

Cisco Retail

APRIL 19, 2021

million cybersecurity jobs would be available but go unfilled by 2021. ISC)2 estimated at the end of 2019 that it would take 4.07 This forthcoming content includes a new “Intro to Cybersecurity” course that’s slated to be released in the first half of 2021. In November 2018, The New York Times reported that a total of 3.5

Accounting 141

Accounting Fulfillment Location Planning 141

Inside Retail

MAY 11, 2022

Australians are returning to shopping malls as Covid fears subside with Scentre Group reporting customer visitations up 12 per cent on 2021 levels during the first quarter. per cent in March compared to the same month in 2019, pre-Covid, and for the quarter were up by 7.1 per cent to 90.4

Returns 264

Returns Consumer Specialty Store Shopping 264

Indigo 9 Digital

MAY 6, 2022

If you are curious about the eCommerce market in China then consider these 11 facts about its size, competition and trends. billion annual active customers last year while JD.com had 552 million active accounts in the year ended September 2021. In the fourth quarter of 2021 Alibaba generated revenues of $37.6 billion in 2021.

Merchant Services 52

Merchant Services Marketing Payment Services Social Commerce 52

Retail TouchPoints

NOVEMBER 3, 2021

Kristy Maynes had joined Glossier as SVP of Retail October 11. Maynes will build on the momentum of the Glossier Seattle opening in late summer 2021 with the Los Angeles flagship opening scheduled for November 2021 and the London flagship later this year.

Finance 245

Finance Payment Services Accounting Returns 245

A1 Retail

MAY 15, 2021

VIA Outlets has moved quickly to reopen all centres in its 11-strong portfolio, with Zweibrücken Fashion Outlet in Germany the final centre reopening its doors today. In Q1 of 2021, Bureau Veritas re-audited all centres, resulting in a full certification for the second year in a row.

Fashion 52

Fashion Shopping Location Planning 52

Retail TouchPoints

FEBRUARY 4, 2022

For the first time the tech giant broke out revenue from its advertising business (more than $31 billion in 2021 — see, you’re impressed) and announced that it will be raising the annual fee for its Prime subscription for the first time since 2018, from $119 a year to $139 a year. billion in Q4 2021, up 98.6% stock market’s history.

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Advertising Drop-Shipping Fulfillment Shipping 229

Retail TouchPoints

MARCH 24, 2021

The news is part of an ongoing reshuffle of Amazon’s top brass following the announcement that founder and CEO Jeff Bezos will step down from the helm after 25 years and move into the role of Executive Chair in Q3 2021. Tableau was acquired by Salesforce in 2019 for $15.7

Returns 259

Returns Marketing ATS 259

Retail Focus

OCTOBER 25, 2022

On the back of the latest Springboard data which revealed a nationwide drop in shopper footfall on high streets, shopping centres and retail parks, a Northern Irish outlet is bucking this UK and Ireland-wide trend reporting that shoppers continued to visit The Boulevard in large numbers resulting in an 11% increase in sales growth on 2021.

Accessories 147

Accessories Fashion Shopping Consumer 147

Retail Gazette

APRIL 1, 2024

His appointment means that two of the 11 members of the Frasers board are in relationships with Ashley’s daughters as current CEO Michael Murray, who took on the top job back in 2022 , is married to Anna Ashley. Last month, he was appointed to the Frasers board, alongside managing director for sports, Ger Wright.

Promotions 57

Promotions Management ATS 57

Inside Retail

NOVEMBER 16, 2022

LVMH’s fashion and leather goods division, home to Louis Vuitton and Dior, reported a 22 per cent rise in sales on a comparable basis, while Kering’s sales rose 14 per cent, although revenue at its star label Gucci rose 9 per cent, missing market forecasts of 11 per cent.

Fashion 278

Fashion Department Stores Planning Accounting 278

Inside Retail

OCTOBER 15, 2023

US-based retailer Showfields, the self-described “most interesting store in the world”, filed for bankruptcy this month and will be restructuring through a form of Chapter 11 bankruptcy created during Covid to help small businesses continue operations, reorganise, and maintain control of finances without creditors taking over.

Department Stores 278

Department Stores Finance Grocer Location 278

Inside Retail

MARCH 21, 2024

By 2021, luxury sales had fully recovered, rising 32 per cent to surpass 2019 numbers. The year 2022 was the second consecutive one of double-digit sales growth after the pandemic, with sales up 20 per cent, supporting 24 per cent growth in the 2019-22 period. What a difference a year makes.

Jewelry 228

Jewelry Fashion Consumer Payment Services 228

Retail TouchPoints

JANUARY 5, 2021

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. 11 through Dec. 3 shopping day in 2019. 24, 2020), or 2.4% 1 through Dec.

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Drop-Shipping Merchant Services Returns Shipping 253

Retail TouchPoints

MARCH 9, 2022

In December 2021, Mantle Ridge pushed for an overhaul of the Dollar Tree Board, putting forward 11 nominees, including Dreiling and Hilal, and saying that the company “will benefit from a refresh of the membership of the Board.” Mantle Ridge Founder and CEO Paul Hilal will join the Board as Vice Chair. Mantle Ridge has a 5.7%

Accounting 232

Accounting Planning ATS Marketing 232

VMS

DECEMBER 9, 2021

Similarly, the industry’s most dominant company continued to have ups and, yes, downs in 2021. Target has continued to innovate and accommodate throughout the pandemic, one reason it was chosen as this publication’s 2021 VMSD/Peter Glen Retailer of the Year. The same day, LB went on the ticker as BBWI. Bull’s Eye. That’s a Brooks Bros.

Merchant Services 78

Merchant Services Visual Merchandising Sporting Goods Fulfillment 78

Inside Retail

NOVEMBER 22, 2022

In 2019, it brought in 233.5 In 2021, there was a recovery of sorts but sales still remained almost 18 per cent below the pre-Covid level. The Japan Tourism Corporation states that, in 2019, more than 30 million people visited Japan. trillion yen in the first nine months of 2021. billion yen, or about $2.5

Department Stores 130

Department Stores Boutique Accounting Returns 130

Talking Retail

JULY 20, 2021

in the 12 weeks to 11 July 2021, research reveals. Shoppers spent £3bn more on groceries in 2021 than in the same period in 2019. Grocery sales fell by 5.1% The latest Kantar figures indicate that despite the year-on-year decline, sales are still better compared with two years ago, before the pandemic hit. The easing.

ATS 69

ATS 69

Retail TouchPoints

NOVEMBER 15, 2021

billion in 2020, and total sales across all platforms (including Alibaba rival JD.com ) for the 11-day campaign topped $139 billion. extended across 11 days instead of just one — from Nov. 11 — with pre-sales events kicking off on Oct. When DVF first launched on Tmall in 2019, 11.11 Alibaba itself generated RMB 540.3

Merchant Services 290

Merchant Services Consumer Shopping Accounting 290

Retail TouchPoints

JULY 26, 2022

In fact, Salesforce has already predicted that the modest growth of the 2021 holiday shopping season could foreshadow this year , with Q1 data showing a 3% YoY decrease in global digital sales. In the first quarter, the average selling price (ASP) increased by 11% in the U.S. Loyalty Shifts to Value.

Drop-Shipping 275

Drop-Shipping Fulfillment Consumer Shipping 275

Retail TouchPoints

NOVEMBER 17, 2021

Opening day of the 2021 virtual Retail Innovation Conference , which continues today, Nov. In China alone, livestreaming sales were estimated at $66 billion in 2019 and $160 billion in 2020, and are projected to reach $300 billion in 2021, according to Bryan Amaral, Founder and CEO of Clientricity. Look at their lifestyle.

Consumer 292

Consumer Shopping Shipping Planning 292

Retail TouchPoints

AUGUST 15, 2022

And yet, a recent study from LeaseQuery , which compares the number and value of retail leases from 2019 to 2022, tells a slightly different story. This study showed that despite the fact that more retail stores opened than closed in 2021 ( just barely ), retailers’ overall lease quantities remained flat and are even declining.

Payment Services 204

Payment Services Returns Consumer Accounting 204

Retail Geek

JANUARY 21, 2022

Episode 285 is a deep dive into the data from 2021 and holiday 2021. The US Dept of Commerce December Advanced Retail Sales Data is out, which gives us a full look at 2021 and the 2021 holiday season. So Episode 285 is a data deepdive into 2021. So Episode 285 is a data deepdive into 2021.

Apparel 52

Apparel ATS Consumer Sporting Goods 52

Retail TouchPoints

JANUARY 3, 2022

Data from The Sustainability EDIT 2021 from marketplace intelligence platform EDITED reveals both progress and problems, including greenwashing and concerns about offering products that are simultaneously sustainable, affordable for consumers and profitable for retailers. Only 34% of products sold in the U.S.

Fashion 228

Fashion Apparel Consumer Point of Sale 228

Retail TouchPoints

MARCH 11, 2022

In 2019, the average shopper purchased from six different brands. By 2020, that number grew to 10 and, in 2021, the average was just shy of 13 brands, according to the same Medallia Insights research. At the same time, the average number of brands customers purchase from has seen noticeable gains.

Customer Experience 265

Customer Experience Employee Engagement Promotions Outdoor 265

Inside Retail

JULY 14, 2021

Here in Asia Pacific, online retail sales are expanding at a compounded annual growth rate of 11 per cent, driving two-thirds of global online retail growth,” said Kawal Preet, FedEx president, Asia Pacific, Middle East and Africa (AMEA). now expect faster delivery, the Asian Retail Outlook 2021 survey reveals. Data shows 30.97

Shipping 246

Shipping Consumer Fashion Management 246

Retail TouchPoints

NOVEMBER 4, 2021

31, 2021. “We’re toy industry sales increased 11% in Q3 2021 from 2020, according to the NPD Group , driven by price increases, a continuation of pandemic lifestyles and fewer promotions. Adobe reports that out-of-stock messages are up 172% compared to January 2020 and up 360% from January 2019.

Consumer 259

Consumer Merchant Services Payment Services Drop-Shipping 259

Mass Relators

AUGUST 29, 2022

. — The NPD Group expects 2022 and 2023 will see 6% and 3% year over year revenue declines, respectively, but remain above 2019 industry sales as a result of higher average selling prices (ASPs). Looking forward to the 2022 holiday season (Q4), consumer technology industry revenue is expected to be down vs. 2021, but 11% higher than 2019.

Promotions 52

Promotions Point of Sale Returns Consumer 52