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David’s Bridal Shakes up Leadership Team with New COO and CFO

Retail TouchPoints

Viall will retain ownership of merchandising and product development functions and assume responsibility for the supply chain; and Kelly Cook, who joined David’s Bridal in 2019 as EVP, Chief Marketing and IT Officer, has been promoted to President of Brand, Technology and Finance.

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Mango Advances in Digital Transformation with Launch of Lisa, Its In-House Conversational AI Platform

365 Retail

The focus is on digitising key elements of the industry’s life cycle, including customer interactions, store operations, inventory management, and product development. This move towards generative and conversational AI is a component of Mango’s broader technological overhaul.

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Laying the Operational Foundation for Autonomous Stores

Retail TouchPoints

This change is necessary to provide the real-time data that powers the robots and automation tools that are central to retailers’ inventory management. The goal of operational preparation processes is to set retailers up for rollout at scale, and across diverse markets, store sizes and formats.

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Vitamin Shoppe CEO Sharon Leite Went Undercover in Her Stores. Here’s What She Learned.

Retail TouchPoints

Since taking the helm of the nutrition and wellness retailer in 2018, Leite has introduced a broad range of initiatives aimed at reviving and growing the business. million on inventory management solutions; $1.2 We also launched a new system, Relex , for inventory management.

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How to Deliver a Flawless In-Store Customer Experience

Independent Retailer

RFID is rapidly gaining implementation within the retail sector and is a key technology applied to aid business operations by improving inventory management and stock visibility as the foundation of adoption. Enhanced Inventory Management. retail industry $47 billion in 2017. The Importance of RFID.

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How RFID Powers Retail: Past, Present and Future

Retail TouchPoints

A study conducted by the RFID Lab in 2018 called Project Zipper proved RFID was a game-changer in increasing inventory accuracy when pairs of orders between retailers and brands were studied. The lack of digitization in the supply chain coupled with unpredictable demand makes inventory management chaotic at best.