Remove 2018 Remove Customer Experience Remove Inventory Management Remove Store Operations
article thumbnail

How to Deliver a Flawless In-Store Customer Experience

Independent Retailer

With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. Adopting item-level radio-frequency identification (RFID) technology ensures customer service is elevated to new levels in order to remain relevant within a crowded field of competitors.

article thumbnail

Laying the Operational Foundation for Autonomous Stores

Retail TouchPoints

This change is necessary to provide the real-time data that powers the robots and automation tools that are central to retailers’ inventory management. The goal of operational preparation processes is to set retailers up for rollout at scale, and across diverse markets, store sizes and formats.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Vitamin Shoppe CEO Sharon Leite Went Undercover in Her Stores. Here’s What She Learned.

Retail TouchPoints

Since taking the helm of the nutrition and wellness retailer in 2018, Leite has introduced a broad range of initiatives aimed at reviving and growing the business. million on inventory management solutions; $1.2 We also launched a new system, Relex , for inventory management.

article thumbnail

How RFID Powers Retail: Past, Present and Future

Retail TouchPoints

Retail companies committed to improving the customer experience have realized they need to stop relying on inventory buffers to ensure items are in stock when they need them. Additionally, it boosts sales margins and expedites returns and exchanges, making it a valuable tool for profitably improving the consumer experience.