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Ikea Fortifies Partnership with Taskrabbit for Furniture Assembly

Retail TouchPoints

Ikeas partnership with Taskrabbit, to help customers with the headache of putting together its flat-packed furniture, has been in place since 2017 , but with this expansion booking services can now be done in one step during checkout at Ikea. in a statement. metro area where there are stores, as well as nationwide in Canada, Spain and the UK.

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New Activist Investor Pushes Macy’s to ‘Look to Dillard’s’ for Better Path Forward

Retail TouchPoints

In 2017, Dillards faced similar activist pressure based on undercapitalization of its real estate assets). Dillards stockholders have benefitted greatly from this plan, seeing a total return in their shares of +788% versus Macys of -12%. In our opinion, Macys discounted stock represents the best investment the company can make now.

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Hibbett Rolls Out Happy Returns at its 1,100+ Stores

Retail TouchPoints

Athletic-inspired fashion retailer Hibbett is adding Happy Returns Return Bars to its more than 1,100 Hibbett and City Gear stores across the U.S., allowing online shoppers to quickly return items from hundreds of retailers without the need for boxes or labels. That partnership has since been expanded chainwide.

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Amazon Enlists Staples, Local Businesses to Help with Returns and Delivery

Retail TouchPoints

In Amazon ’s latest moves to bolster its logistics and fulfillment network, the company has partnered with Staples to accept customer returns and is looking for 2,500 local business to join its new Hub Delivery network. Staples Joins Amazon’s Network of Returns Partners By July 31, 2023, all Staples U.S. Retail in a statement.

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Staples, Amazon Trial Returns Drop-off Program

Retail TouchPoints

Amazon and Staples are piloting a new program that will see the office supply chain join a growing roster of brick-and-mortar retailers that accept returns on behalf of the ecommerce giant. “We After it began accepting Amazon returns, Kohl’s saw a 9% increase in new customers and an 8% bump in revenue, according to Earnest Research.

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Returns Go Digital – How Can Retailers Keep Customers Coming Back?

Retail TouchPoints

Returns in the retail industry have always posed a challenge. A report from Statista estimated 2020 return delivery costs at $550 million, up 64% since 2017. In addition, the past decade has seen returns baked into the business model of several direct-to-consumer starts-ups, including Warby Parker, Stitch Fix and Zappos.

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Has Amazon Finally Cracked the Code for Grocery Retailing?

Retail TouchPoints

Heres what I discovered about Amazons latest wave of grocery retail development: First, a Little Fresh History Those of you who have followed the Amazon grocery saga know that the tech giant has struggled to find its footing in this category since its 2017 $13.7 billion acquisition of Whole Foods. That said, 180 million U.S.

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