article thumbnail

Online florist Bloomex fined $1 million over fake ratings

Inside Retail

According to the Australian Competition & Consumer Commission (ACCC), Bloomex displayed products for sale on its website between February 2019 and March 2023 with a ‘star rating’ that remained static since January 2015. In addition, Bloomex failed to adequately disclose the surcharges of $1.95-$4.95

article thumbnail

How Brands Can Deliver Sustainable Instant Commerce for Consumers

Retail TouchPoints

The COVID-19 pandemic has undoubtedly accelerated shifts in consumer behavior and expectations, and not many have been as dramatic as the explosive rise of ecommerce. Perhaps one of the biggest pain points brands have struggled with in ecommerce over the past two years is meeting consumers’ increased demand for immediacy.

Consumer 266
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Adobe: Consumers Will Spend More Online in First 10 Months of 2021 than All of 2019

Retail TouchPoints

The Adobe Index — which analyzes consumer transactions across more than 100 million SKUs in 18 categories — found that consumers have spent more than $541 billion online in the first eight months of this year, from January through August 2021. Shoppers are making larger purchases , with average order value up 13% at $169.

Consumer 222
article thumbnail

How IKEA and Grove Collaborative Help Consumers Act on Their Sustainable Intentions

Retail TouchPoints

Over the last few years, sustainability has become increasingly important to consumers. Executives from both companies spoke at the2022 NRF Big Show , which took place Jan. Executives from both companies spoke at the2022 NRF Big Show , which took place Jan. Moving the Sustainability Needle.

Consumer 249
article thumbnail

Sustainability at Retail

So much so that, in 2015, the United Nations (UN) issued a call for action by all countries to work toward sustainable development. In response to this and as part of a global Sustainability at Retail initiative, Shop! But first, a little about the consumer. Download today!

article thumbnail

How Retailers like Rothy’s and Shinola are ‘De-Risking’ Product Design with Consumer Data

Retail TouchPoints

“A bunch of the sacred cows for the process of bringing products to market started to be questioned once teams were forced to stay at home and ecommerce started to be 50%-plus of their retail sales,” said Leahy in an interview with Retail TouchPoints. MakerSights launched in 2015.

Consumer 264
article thumbnail

How retail left the Baby Boomer generation and its “silver economy” on the table

Inside Retail

For Foula Kopanidis and Dr Bernardo Figueiredo, associate professors in marketing at RMIT University, the cohort of Baby Boomers who are aged between 55 and 74 years not only signifies an opportunity for market growth but also stability. The forgotten generation According to Kopanidis, Australia’s population is made up of 5.6