Retail TouchPoints

FEBRUARY 22, 2021

in 2011 to 6.1% in 2019, and that the retailer earned about 44% less in 2019 than it did in 2011 despite similar total sales and $6.6 Some of the complaints included: “Poor retail execution and strategy leading to stagnant sales and declining operating margins.” billion in cumulative capital expenditures. “A

Inventory Management 200

Inventory Management ATS Management Planning 200

Inside Retail

NOVEMBER 20, 2023

Estee Lauder’s beauty brand Tom Ford will open its first concept Australian Beauty Store at Chadstone – The Fashion Capital. Tom Ford opened its first store in Australia in Sydney in 2011, and it was acquired last year by beauty behemoth Estee Lauder in a US$2.8

Payment Services 275

Payment Services Fashion Planning ATS 275

Retail TouchPoints

MARCH 29, 2021

Macy’s will no longer receive products directly, but the Finish Line at Macy’s business will still carry Nike items. Nike has been steadily growing its own DTC channel over the past decade: in 2011, DTC generated $3 billion , representing 16% of gross sales; by 2020, those numbers soared to $12.4

Sporting Goods 321

Sporting Goods Wholesale Specialty Retailers Accounting 321

Retail TouchPoints

JULY 21, 2022

Etsy has appointed its Chief Product Officer Kruti Patel Goyal as Depop CEO following the resignation of Maria Raga from the leadership role at the fashion resale marketplace. Prior to joining Etsy, Patel Goyal focused on strategy and business development at Viacom and (RED). The appointment will be effective Sept. billion acquisition.

Advertising 312

Advertising Promotions Management Customer Experience 312

Retail TouchPoints

APRIL 4, 2023

The Home Depot Foundation has partnered with more than 10,000 nonprofit organizations since 2011, with Team Depot donating nearly 2 million hours of time to serve veterans, respond to natural disasters and address immediate needs within local neighborhoods. “We aren’t just in these communities; we are a part of them. .

ATS 298

ATS Customer Experience 298

Retail TouchPoints

FEBRUARY 13, 2023

“The third quarter highlighted the significant progress we have made executing against the strategic initiatives that we laid out at the beginning of the fiscal year,” said Matt Meeker, Co-founder and CEO of Bark in a statement. We were also very encouraged by the recent growth of our food and dental product lines.

Promotions 290

Promotions ATS 290

Retail TouchPoints

JUNE 27, 2023

Her most recent job was as SVP of Global Merchandising and Strategic Partnerships at The Children’s Place , where she was responsible for creating and delivering product strategies for all brands across multiple channels of distribution, as well as leading operations for the wholesale and international franchise businesses from 2014 to 2023.

Wholesale 278

Wholesale Fashion Location Shopping 278

Retail TouchPoints

JUNE 13, 2024

The RealReal makes a concerted effort to keep counterfeit luxury items off the market, removing approximately 5,000 fakes each month (a total of 250,000 since 2011). The Costs of Counterfeiting “Authenticity is at the core of everything we do,” said Rati Sahi Levesque, President and COO of The RealReal in a statement.

Fast Fashion 290

Fast Fashion Accessories Location Fashion 290

Retail TouchPoints

MAY 18, 2023

Just nine months after taking on the dual role of Chief Financial Officer and Chief Operating Officer at Torrid , Tim Martin has resigned “to pursue other opportunities,” effective May 26, 2023. His responsibilities will be handled by other executives at the apparel, intimates and accessories retailer.

Finance 269

Finance Accessories Apparel Management 269

Retail TouchPoints

AUGUST 12, 2022

Specific allegations against Lampert and some investors include that: Lampert rejected a $1.6

Planning 242

Planning ATS Store Operations 242

Retail TouchPoints

JULY 25, 2023

Supporting the military community is a priority for our company,” said Tim Hourigan, EVP of Human Resources at The Home Depot in a statement. Since 2011, The Home Depot Foundation has invested more than $475 million in veteran causes and improved over 55,000 veteran housing facilities.

ATS 246

ATS 246

Retail TouchPoints

JUNE 15, 2022

Its second effort began in 2011 and was successful enough to reach an 11- store footprint across the country, including a flagship location in Shanghai, but the retailer left China and several other countries in 2019 when it filed for bankruptcy. Forever 21 first entered China in 2008 but left the country a year later.

Fast Fashion 275

Fast Fashion Advertising Fashion Location 275

Retail TouchPoints

MAY 13, 2022

Former CEO Andy Ruben, who occupied the position since founding the company in 2011, will continue to work with Trove as its Executive Chairman. She also spent nearly 15 years at L’Oréal , where she served as Managing Director for the UK and Ireland, a role that saw her lead the organization’s digital transformation.

Promotions 278

Promotions Payment Services Management Marketing 278

Retail TouchPoints

JANUARY 20, 2021

Since 2011, the Retail Orphan Initiative (RetailROI) has worked with the retail industry to raise funds to help vulnerable children worldwide. On a personal note, it’s an inspirational day that I have enjoyed as a welcome beginning to a hectic week at the Javits Center. foster care system.

Management 289

Management ATS 289

Retail TouchPoints

NOVEMBER 2, 2022

Nash will remain Executive Chair through the end of the Company’s fiscal year, January 28, 2023, at which time she will transition back to Chair of the Board. She has previously held leadership positions at companies including Unilever, Alberto Culver Company and The Estee Lauder Companies. market share leadership for the first time.

Marketing 278

Marketing ATS Store Operations 278

Inside Retail

DECEMBER 10, 2023

A 2023 survey found 32 per cent of consumers had bought them at one time or another, often after being convinced by sales techniques. The suit is seeking refunds for consumers who bought such warranties between January 1, 2011 and November 29, 2023. Further reading: JB Hi-Fi says full-year profit fell, but sales up 4.3

Consumer 264

Consumer Planning ATS 264

Retail TouchPoints

MARCH 15, 2022

Boyle also has served in multiple leadership roles at other retailers, with an emphasis on driving digital growth. He was the first executive hired at HauteLook in 2008 and joined Nordstrom ’s leadership following that company’s acquisition in 2011.

Returns 264

Returns Fashion Management Shopping 264

Retail TouchPoints

OCTOBER 19, 2022

From 2011 to 2017, he held a number of finance leadership roles at the company before becoming the SVP of Finance in 2017 and Chief Accounting Officer in 2020. “We We are fortunate to have a deep bench of talented leaders at Nordstrom,” said Nordstrom.

Finance 278

Finance Accounting Management ATS 278

Retail TouchPoints

MAY 5, 2022

Torrid has appointed Lisa Harper as its new CEO, as current CEO Liz Muñoz steps into a newly created position as Chief Creative Officer (CCO) at the apparel retailer that serves women sizes 10 to 30. The change at the top comes amid a number of leadership shifts taking effect immediately.

Apparel 263

Apparel Accounting Management Consumer 263

Retail TouchPoints

FEBRUARY 1, 2022

Founded in 2011 in Seattle, Rover has connected pet owners to millions of service bookings and features the Rover Guarantee, 24/7 support, vet consultations and GPS walk mapping. Most recently, the retailer announced plans to set up shop-in-shops at Lowe’s stores, with plans to expand to a total of 15 locations by March 2022.

Social Commerce 263

Social Commerce Planning Shopping Location 263

Retail TouchPoints

JUNE 29, 2022

Yet through expert merchandising and interior design, there is also a refreshed atmosphere rooted in the heritage of luxury retail. “ [Design] has to be inviting ,” said Maione, Chief Creative Officer at WGACA in an interview with Retail TouchPoints. “It It has to be representative of what you’re trying to embody with your brand.

ATS 263

ATS Jewelry Fashion Boutique 263

Retail TouchPoints

DECEMBER 20, 2024

The company sold out its most recent iteration in Nashville, hosting more than 600 attendees, and adding another successful gathering to its roster of more than 4,800 in-person events since its founding in 2011. Hackathon sessions hosted by Poshmarks product team also gave attendees a behind-the-scenes look at products in development.

Marketing 147

Marketing Promotions Shopping Customer Experience 147

Retail TouchPoints

JULY 27, 2022

She joined Caleres as President in 2004 and by 2006 she became COO, before being named to the CEO and President roles in 2011. During her career, Sullivan also worked with The Stride Rite Corporation as COO and held consumer brand management and sales roles at companies including M&M/Mars and The Mennen Company.

Brand Management 277

Brand Management Fashion Management Consumer 277

Retail TouchPoints

NOVEMBER 11, 2022

During his 35-year career, Sichel served as the Chief Marketing Officer at Burlington Stores for eight years , from 2011 to 2019, with a focus on ecommerce and strategy. Sichel will manage fully integrated marketing and customer strategies for Bed Bath & Beyond, buybuy BABY and Harmon.

Marketing 246

Marketing Department Stores Advertising Management 246

Retail TouchPoints

APRIL 14, 2021

Spaulding joined Stitch Fix in January 2020 after more than 20 years at Bain & Company, where she was a partner, served on the Board of Directors and was Global Head and Founder of the Digital Practice. Stitch Fix now boasts an annual revenue of $1.7 billion with close to 4 million clients across the U.S. and UK.

Inventory Management 240

Inventory Management Apparel Shopping Management 240

Retail TouchPoints

DECEMBER 21, 2022

Four out of 10 Americans say that their financial situation has worsened in the past 12 months,” said Steve Rogers, Managing Director at Deloitte in an interview with Retail TouchPoints. That’s the highest level we’ve recorded since 2011. It’s not limited, and this is the interesting part, to lower income Americans.

Planning 289

Planning Management Consumer Fulfillment 289

Retail Gazette

NOVEMBER 4, 2024

Phelan, who has spent over 25 years at British Vogue and is credited with being a pivotal figure in the modern British fashion scene, will be responsible for the department store’s brand campaigns, strengthening the visual identity of the brand and its creative propositions. She then joined Topshop as its creative director from 2011 to 2017.

Fashion 109

Fashion Returns Department Stores ATS 109

Retail TouchPoints

JUNE 2, 2021

Founded in 2011, the marketplace first launched in the UK and then expanded to the U.S. Research from fellow resale marketplace ThredUP predicts that the secondhand market will grow at a CAGR of 39% through 2024 in the U.S., according to Etsy. and Australia.

Fast Fashion 290

Fast Fashion Apparel Fashion Consumer 290

Inside Retail

MARCH 17, 2025

During the opening weeks of Eggslut, there were queues of people who wanted to try it because it was the hot new restaurant that drew strong social media buzz, Dr Guy Llewellyn, assistant professor at EHL Singapore Campus, told Inside Retail. However, sustaining that momentum is a different challenge altogether.

Marketing 130

Marketing Customer Retention Location Returns 130

Inside Retail

OCTOBER 7, 2022

At the time of writing, the business was still trading online, its future uncertain. The Daily Edited was launched in 2011 as a lifestyle blog and fashion label before expanding its business online and internationally. Tran withdrew from the business last year. .

Accessories 246

Accessories Fashion Shopping ATS 246

Inside Retail

JUNE 21, 2024

Recently publicly listed Bapcor, which owns the Autobarn, Autopro, Burson and Midas chains, received an unsolicited indicative offer to buy out by private equity firm Bain Capital at $5.40 This week Guzman Y Gomez shares debuted on the ASX at $30, which represents a 36 per cent gain from its IPO.

Store Layout 278

Store Layout Returns Fashion Marketing 278

Inside Retail

DECEMBER 10, 2023

Chip Bergh is sitting at the head of a small table in a sunny corner of his seventh-floor office at Levi’s Plaza, the corporate headquarters of Levi Strauss & Co, in San Francisco. I remembered that story when I was being recruited for this job in 2011, and I thought, ‘We’ve got to get it back to what it was like then.’”

Consumer 245

Consumer Marketing Department Stores Wholesale 245

Inside Retail

SEPTEMBER 20, 2023

She left university in 2011 and returned to Krispy Kreme as a state manager before progressing to senior leadership positions including national operations manager and head of retail & development, where she was instrumental in the brand’s expansion into Western Australia and New Zealand.

ATS 130

ATS Returns Management 130

Retail Focus

APRIL 25, 2022

As we reflect over the last 16 years, it’s been a non-stop journey, from our wedding, having our two children, the Ealing Riots in August 2011, the Covid-19 pandemic and winning the prestigious Bang & Olufsen UK Dealer of The Year Award, we are delighted to renew our investment in Ealing.”.

Customer Experience 279

Customer Experience Marketing Shopping ATS 279

Retail TouchPoints

OCTOBER 9, 2020

Claire Spofford, once the SVP and Chief Marketing Officer of J.Jill , will hold the top spot at the women’s apparel retailer beginning Feb. Spofford was part of the executive team at J.Jill from Dec. 2011 through Sept. Jim Scully will remain as Interim CEO to ensure a smooth transition.

Apparel 214

Apparel Marketing ATS 214

Inside Retail

NOVEMBER 21, 2024

Casetify’s travel products are available exclusively at its new Seoul flagship in Dosan, and online in the United States and South Korea. Future collaborations on other travel products and customisation options are also underway, according to the company.

Accessories 130

Accessories Marketing Planning ATS 130

Inside Retail

DECEMBER 15, 2024

Before starting the wellness brand Barrire , Cleo Davis-Urman worked her way up the corporate ladder at companies such as Saks Fifth Avenue and Moda Operandi. My focus changed at the beginning of the pandemic when, like most people, I became obsessed with self-protection. I always saw fashion as the art of self-expression.

Fashion 130

Fashion Beauty and Health Wholesale Marketing 130