Indigo 9 Digital

NOVEMBER 16, 2023

Warby Parker Warby Parker which was founded over a decade ago in 2010 is often looked at as the crème de la crème of direct-to-consumer retailers. It’s really hard to acquire customers online,” said Sucharita Kodali, a retail analyst at Forrester. Competition for the new wave of mattress companies was quite fierce.

Consumer 98

Consumer Returns Advertising Marketing 98

Indigo 9 Digital

FEBRUARY 28, 2023

Everlane is a clothing brand that sells high quality basics (cashmere sweaters, cotton t-shirts and jeans) but at lower prices than retailers like J.Crew. Using Warby Parker’s home try on program customers are given the option of trying on five pairs of glasses at home which Warby Parker sends to customers free of charge.

Advertising 98

Advertising Consumer Returns Promotions 98

Indigo 9 Digital

MARCH 15, 2022

Danny Meyer, CEO of the Union Square Hospitality Group and founder of Shake Shack believes if you pay employees higher rates they tend to stay longer and are of a higher quality than employees who accept roles at lower rates. We have all seen the retail employee who seems like they would rather be anywhere else than at work.

Advertising 94

Advertising Location Shopping Consumer 94

Indigo 9 Digital

MAY 6, 2022

China’s eCommerce market is maturing and is expected to grow by 15% between now and 2025 while the rest of the world is expected to grow at a rate of 52% during that time period. In fact, we saw the acceleration of offline retail as well—there’s more of a shift toward a true omnichannel integration.”. Do you like this content?

Merchant Services 52

Merchant Services Marketing Payment Services Social Commerce 52

Indigo 9 Digital

JULY 24, 2023

Consumers buy things from people and retailers they trust. That’s why you still shop at the mom and pop grocer across the street from your home. If you look at companies like Apple and Amazon they do a really good job of increasing sales from their existing customer base. Do your customers marvel at your product?

Customer Retention 52

Customer Retention Drop-Shipping Consumer Fast Fashion 52

Indigo 9 Digital

JANUARY 16, 2023

Gone are the days when everyone is grabbing a sub for lunch and instead people are spending their dollars at Chick-fil-A. Chick-fil-A has experienced an impressive level of growth, growing annually at 15% between 2010 – 2018 while the restaurant industry as a whole only grew by 3.4% during that time period.

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Location Retail Trends Store Operations ATS 124

Indigo 9 Digital

MARCH 28, 2022

By Tricia McKinnon Before the advent of streaming Blockbuster was a popular video rental store where customers could rent their favourite movies on VHS tapes or DVDs and watch them at home. At the time Blockbuster could have afforded the purchase price since it had raised $465 million in an IPO a year earlier. Do you like this content?

Kiosk 122

Kiosk Returns Retail Trends ATS 122

Indigo 9 Digital

MARCH 22, 2022

But the truth is many eCommerce trends come from the largest eCommerce market in the world, China. Last year retail eCommerce sales in China came in at an eye popping $2.6 trillion giving China a 52% share of global eCommerce retail sales. For context, the United States has the second highest share at 19%.

Beauty and Health 59

Beauty and Health Shipping Home Furnishings Shopping 59

Indigo 9 Digital

JULY 21, 2023

Having advertised with Facebook and Instagram since very early on, we saw the cost to acquire customers rise significantly, and it's at a place now where it's just unsustainable. Shifting to retail is a great way to connect with a local audience but also have an impact on the national scale,” said Normandin. Do you like this content?

Returns 52

Returns Advertising Consumer Wholesale 52

Hyken

APRIL 3, 2023

Prelini Udayan-Chiechi of Zendesk shares the five big takeways from NRF2023 – and how retailers can deliver a competitive omnichannel customer experience. My Comment: Within the five retail trends shared in this article is a concept called “phygital” retail. She worked on it every day between 4.00

Customer Experience 8

Customer Experience Consumer Shipping Retail Trends 8

Rangeme

APRIL 25, 2022

Tesco zero-waste trial launches at 10 stores in England. Retailers in 2022 will need to … establish their environmental, social, and governance credentials or lose business.” Retailers need to prove their sustainability cred to grow sales. Best Buy will spend at least $1.2 11 Russon, Mary-Ann. 12 Guy, Oliver.

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Beauty and Health Supermarket Consumer Grocer 52