Retail Times

OCTOBER 24, 2023

SymphonyAI, a leader in predictive and generative enterprise AI SaaS, today announced that REMA 1000 has migrated SymphonyAI store mobility, store operations, demand forecasting, and space planning and automation to SymphonyAI’s hosted cloud-based platform.

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Retail TouchPoints

MARCH 22, 2024

Alimentation Couche-Tard , which operates Couche-Tard convenience stores in Canada and Circle K stores in the U.S., Relex’s AI- and machine learning-powered solutions include demand forecasting, replenishment and advanced space and floor planning functionalities.

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Inside Retail

FEBRUARY 20, 2024

This month, the American coffee chain Starbucks opened the first store to be built using its Inclusive Spaces Framework at Union Market in Washington, DC. The framework aims to bring more inclusive innovation in physical and digital spaces while enabling Starbucks to scale accessible design across its store portfolio.

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Retail TouchPoints

NOVEMBER 29, 2022

stores, to distribution center-based fulfillment of large items like riding mowers, grills and furniture. CEO Marvin Ellison, speaking during a recent conference call discussing the home improvement retailer’s Q3 financial results, revealed that Lowe’s is on track to change over its entire store base to this model by the end of 2023.

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Fulfillment Markdowns Store Operations Customer Experience 298

Retail TouchPoints

APRIL 12, 2023

As a result of changing consumer behaviors and spending patterns, many retailers are focused on right-sizing their store footprints, especially in shopping malls. For their part, more mall operators are looking to diversify their tenant mix and incorporate additional brands that resonate with younger audiences.

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Retail TouchPoints

APRIL 3, 2024

The retailer will instead rely more heavily on its smart Amazon Dash Carts , which have been deployed at Fresh stores since 2020 as well as at Amazon subsidiary Whole Foods. The retailing giant will continue to use the JWO technology in its Amazon Go stores and license the solution to other retailers.

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Retail TouchPoints

MARCH 13, 2024

At the iconic intersection of Broadway and 57 th Street, Nordstrom is launching Bode at The Corner, the first in a series of pop-ups and brand takeovers in a dedicated space at the Nordstrom NYC flagship.

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Retail TouchPoints

DECEMBER 18, 2023

The Container Store has opened its 100 th brick-and-mortar location in Princeton, NJ — a small-format concept designed to boost employee productivity and optimize the customer journey. This is the sixth small-format location the Container Store has opened to date.

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Retail TouchPoints

MARCH 20, 2024

but the company also has worked with its portfolio of luxury clients on a range of new store designs and experiences. In an interview with Retail TouchPoints , Plenert outlined five key store design and experience lessons from the luxury sector. When they go shopping, they want to be treated specially.

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Retail Focus

FEBRUARY 12, 2024

Imagine walking into a store where the lights adjust automatically as the day progresses, shelves notify staff when inventory is low, and digital signs change based on who’s looking at them. These connected devices can collect and analyze data in real time, offering insights into customer behavior and store operations.

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Retail TouchPoints

DECEMBER 13, 2023

Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to interact with products and build deeper brand connections. A well-designed store can create a memorable brand experience that strengthens customer loyalty.

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Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. Retail TouchPoints asked experts across the store design, experience and technology realms to share the trends they believe will drive brick-and-mortar innovation.

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Loss Prevention Visual Merchandising Sporting Goods Store Operations 317

Inside Retail

SEPTEMBER 24, 2023

In the fiercely contested and competitive footwear and apparel space, New Balance is one of the fastest-growing global sports brands, with the organisation attracting and engaging the next generation of customers. New Balance is also expanding in Australia, this month opening a new concept store in Bondi Junction , Sydney.

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Retail TouchPoints

APRIL 5, 2024

To mark Autism Acceptance Month, all Lego stores in the U.S. Associates will be trained to understand how sensory needs vary and how they can best help neurodivergent children and adults in the store. The certification serves as a reassurance to neurodivergent visitors and their families that the store environment will be welcoming. “We

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Promotions Planning Store Operations Customer Experience 264

Retail TouchPoints

APRIL 25, 2024

Mall operator Simon revealed big plans to expand its Woodbury Common Premium Outlet center in Fall 2023, including the addition of 155,000 square feet of retail stores and restaurants, a 200 -key luxury hotel, a second parking facility and upgraded amenities.

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Retail TouchPoints

SEPTEMBER 12, 2023

Seeking to support expansion into what it terms “strategic growth categories,” The Container Store has launched its “Uncontained” campaign, focusing on direct-to-consumer (DTC) products in categories including dining, entertaining, home décor and textiles.

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Retail TouchPoints

MAY 31, 2022

Her other leadership titles there include EVP of Store Operations, President of Catalog Division, Neiman Marcus Direct and President of NM Stores. She currently serves on the boards of Humana Healthcare, Under Armour and The Real Real and acts as an advisor to a number of startups in the technology, service and product spaces.

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Retail TouchPoints

FEBRUARY 7, 2024

to serve its expanding store fleet. The retailer also has signed leases for planned new stores in four locations: Potomac Mills in Woodbridge, Va.; The new retail stores will total more than 128,000 square feet of retail selling space, offering the latest fashion trends and essentials as well as homewares and beauty items.

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Retail TouchPoints

APRIL 18, 2024

Total Wine also will carry the beverages’ four flavors — Blue Razz, Blood Orange, Peaches N Honies and Cherry Limeade — in its stores in California. “By in a statement.

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Retail TouchPoints

JANUARY 10, 2024

Industry thought leaders Harrison Horan of Banker Wire, Zach Adams of Bjelin and Jason Bird of Luxxbox explore the key design trends set to shape the retail space in the coming year. Its cozy, home-like feel enhances the in-person shopping experience, elevating customer comfort in retail spaces.

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Retail TouchPoints

AUGUST 3, 2023

The news of Rempell’s departure comes at the same time AEO announced that it expects Q2 2023 revenue to be flat year over year, but ahead of previous guidance.

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Retail TouchPoints

OCTOBER 18, 2023

Today’s consumers seek immersive experiences that transcend the digital realm and come alive in physical spaces. Creating a retail space that is visually captivating, adaptable, sustainable and cost-effective is no small feat. Other eco-friendly options include reclaimed timber, which adds a layer of history to retail spaces.

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Retail TouchPoints

APRIL 3, 2024

Additionally, the entire 2,500-square-foot selling space is designed to encourage browsing. Ackerman shared how his experience and retailing philosophy informs Joyleaf’s upscale, female-friendly store. RTP: What’s behind the merchandising and store design decisions you’ve made for Joyleaf?

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Supermarket Visual Merchandising Planning Store Operations 264

Retail TouchPoints

MARCH 25, 2024

This new Lowe’s partnership, covering the retailer’s 1,200 stores across the country, is Shipt’s first foray into the home improvement space. “As In July 2023 , Lowe’s also expanded its same-day delivery offerings in a partnership with OneRail.

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Retail TouchPoints

JULY 17, 2023

The power of omnichannel retailing is well documented: even primarily DTC companies are realizing that they can benefit from flagship stores to enable brand discovery and build loyalty among customers in high-profile cities. but the jump from digital commerce to brick-and-mortar operations is a daunting one., Collars & Co.

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Location Visual Merchandising Store Operations Wholesale 228

Retail TouchPoints

MAY 4, 2022

How a retail space makes someone feel in terms of comfortability has a surprising effect on how much they will likely spend. Unlike vision or touch, sound is much more difficult to control as it spills across thresholds and enters into spaces where it’s sometimes unwelcome. A shorter store dwell time will lead to a decrease in sales.

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Retail TouchPoints

SEPTEMBER 22, 2023

Meanwhile, consumers return to brick-and-mortar stores and seek omnichannel experiences. Retailers increasingly strike balances between direct-to-consumer ecommerce and omnichannel strategies to keep products in stores and in front of consumers. Leading retailers recognize ecommerce and in-store retail are not rival strategies.

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365 Retail

MARCH 1, 2024

Arc’teryx Equipment, a Canadian brand acclaimed for its high-performance outdoor apparel and gear, has launched its most expansive European store yet in London’s Covent Garden as of Thursday, 29th February. This move comes after the closure of its store at 49 Long Acre on 22nd February, transitioning to a more prominent location.

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Retail TouchPoints

JANUARY 25, 2023

Over the past three years, most of us have done a lot more shopping online, so it’s easy to forget that while ecommerce is still growing, most retail commerce still happens in stores. Here are six ways we see retailers innovating the in-store experience to keep up. Welcome your brand community in a clubhouse space.

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Store Layout Sporting Goods Consumer Location 230

Retail TouchPoints

JANUARY 27, 2023

The new men’s floor in New York reinforces the power of the in-store experience and exemplifies Saks’ reputation as a fashion authority. For the renovation, the retailer’s internal store planning and design team collaborated with Highland Associates to showcase the curated men’s fashions and create an easily navigable setting.

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Fashion Promotions Shopping Marketing 279

Inside Retail

AUGUST 25, 2023

Camilla, an Australian luxury resort wear brand, has entered the duty-free store operated by Heinemann Australia at Sydney Airport as part of a new pop-up campaign. The post Luxury resort wear brand Camilla opens at Sydney Airport appeared first on Inside Retail.

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Retail TouchPoints

JULY 3, 2023

Rhode Island-based jeweler Alex and Ani reportedly closed 20 stores and vacated its headquarters in East Greenwich, according to The Providence Journal and other media outlets. ” Alex and Anni has closed all stores in its home state but will continue operating seven across the country. during the height of its operations.

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Retail TouchPoints

JANUARY 13, 2022

Collective Cannabis is focused on reducing congestion and minimizing waiting times at its store in Littleton, Mass., The shop will operate with eight budtenders and dedicated stations for both mobile and online orders. The EXO system will be installed and operational in Q2 2022. which is set to open in Q1 2022.

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Retail TouchPoints

JULY 14, 2023

Retailers are adapting their store environments to meet consumers’ heightened demand for ease and convenience. Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year.

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Retail TouchPoints

AUGUST 22, 2023

Macy’s will open four of its off-mall, smaller-format stores throughout the late summer and fall. The stores will be located in Highland, Ind. Macy’s appears to be embracing this new format: while earlier incarnations of the smaller stores have been bannered as Market by Macy’s, these stores will simply be named Macy’s.

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Retail TouchPoints

JANUARY 26, 2023

The club retailer also plans to open more than 30 larger-format stores, most of which will include enhanced perimeter departments, bigger healthcare spaces and dedicated areas for curbside pickup, home delivery and ship-from-store orders.

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Retail TouchPoints

MARCH 9, 2022

Retailers need to expand beyond the generic retail spaces of the past in order to maximize for shop-ability, safety and profitability. We have all seen beautiful and edgy store designs, but how did their performance last over the long term? The in-store experience can no longer be about restocking shelves and hoping for the best.

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