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While we’re expecting this year to see an acceleration of many trends that took off in the pandemic years, the consumerisation of B2B e-commerce is the sleeper of the 2023 season. Without further ado, here are four major areas for retailers to focus on in 2023. Socialcommerce and live shopping.
Schools and universities are presenting plans designed to ensure students’ safe return to classrooms, but regardless of their children’s age, parents, grandparents and caregivers are purchasing more health-related goods to help them prepare. Health and safety fears inspiring new purchase decisions.
According to a report , small specialtyretail stores have a market size of $33.4bn in the US. Want to know more about small specialtyretail store businesses in the country? 67% of customers admit that they bought something else while returning a product. The better customer experience, the more sales.
But if you have never heard of socialcommerce, now is the time to stand up and pay attention. Statista has reported that the global value of socialcommerce will grow from US$1.3 In late 2023, Salesforce reported that 59 per cent of consumers had shopped on social media, a massive jump from 15 per cent in 2021.
Given how Shoppers tend to buy the same item in multiple sizes when they order online, Macy’s can use it stores to handle returns which lowers the shipping cost and offers a chance to win some sales while those customers are in there are stores.
No Shopify launches an ad product such as a retail media network Yes Meta/Google/TikTok lose ad share to new social media platforms and retail media networks. Yes Shopify is acquired No An innovation in e-commerce powered by ai (gpt4) surprises us by how fast it’s adopted and how cool it is. Shein successful IPO.
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