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How Shoemaker Viscata is Achieving Social and Business Goals by Reducing Returns

Retail TouchPoints

It’s been another year of record-breaking ecommerce sales combined with unprecedented snarls across shipping and inventory ecosystems, so it should come as no surprise that return rates for 2021 are expected to have gone through the roof. Getting at the Root of Apparel and Footwear Returns.

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How to turn reverse logistics into good CX

Inside Retail

In the realm of commerce, a gap exists in the market – along with a major opportunity – particularly FOR large-scale item returns, within the domain of consumer-to-business (C2B) reverse logistics. Returns aren’t great for consumers or vendors. For vendors, it means lost sales and products, as well as double shipping costs.

Returns 130
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Can Nearshoring Prevent the Next Supply Chain Crisis?

Retail TouchPoints

Thomas Goldsby But after the wild pendulum swings caused by COVID — first not enough product, then a glut of it — the state of global supply chains deserves more sustained attention. RTP: What impact do returns have on supply chain costs? Essentially, there’s a sustainability “tax” on ultra-liberal return policies.

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How Ecommerce Tech Can Reduce the Environmental Damage it Caused in the First Place

Retail TouchPoints

Much of this impact comes from shipping and warehousing, as well as from operating all those computer servers to facilitate all of those sales. Mitigating Returns. Product returns in particular represent a huge portion of the negative impact that ecommerce has on the environment.

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Want to Cut the Cost of Fast Fulfillment? It All Starts with Inventory Placement

Retail TouchPoints

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. This is both more complex and more top-of-mind due to ESG [environmental, social and governance]; no one likes to ship air.”

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It’s Official – Amazon is an Ecommerce Enabler First and a Retailer Second

Retail TouchPoints

With new services like Supply Chain by Amazon and Amazon Shipping joining existing offerings such as FBA and Amazon Lending, Amazon is firmly positioning itself more and more as a tech-powered service company and less and less as a retailer.

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Preparing For Peak; Five Tips For Getting Supply Chains Fit For The Festive Season

Retail Focus

There are numerous headlines about shipping delays and stock shortages, and growing concerns about getting goods to the UK in time to satisfy festive sales demand. Months and months of rising shipping costs are creating some optimism that the surge in transportation prices is nearing its peak. What is driving consumer returns?