Retail TouchPoints

APRIL 25, 2022

International returns service ZigZag Global examined UK consumer shopping behaviors during the 2021 holiday season and found that one-third of consumers now purchase multiple items with the intention of returning at least one, and 59% will boycott a retailer permanently after a poor returns experience. We even saw returns processed at 4 a.m.

Returns 284

Returns Shopping Promotions Social Commerce 284

Retail TouchPoints

APRIL 12, 2022

Ecommerce, along with other digital channels, took center stage as new shopping habits formed and expectations drastically shifted. While we won’t be traveling in flying cars to our favorite stores anytime soon, we’re still on the fast track to a transformed shopping experience.

Shopping 357

Shopping Grocer Home Furnishings Drop-Shipping 357

Retail TouchPoints

JANUARY 29, 2024

The retailer will work with purchasing organization Omnia Partners to let schools and other organizations shop for more than 300,000 items through MichaelsPro Education , receiving benefits including low order minimums and free standard shipping on orders over $49.

Shipping 271

Shipping Promotions Shopping ATS 271

Retail TouchPoints

JANUARY 15, 2024

Retailers can reclaim their own style authority with resonant content that goes above and beyond a promotional message or tag line. Transactional commerce includes infrastructural elements like product listings, checkout, shipping and returns.

Marketing 264

Marketing Shopping Fashion Checkout 264

Retail TouchPoints

OCTOBER 6, 2023

With the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational strengths and weaknesses, particularly in logistics and fulfillment. This can include critical insights gathered from metrics such as pick accuracy, on-time shipping, on-time in-full and delivery success rates.

Fulfillment 299

Fulfillment Returns Shipping Promotions 299

Inside Retail

APRIL 26, 2024

You can increase customer retention by creating loyalty programs, improving the customer experience, offering personalised services or promotions, or simply focusing on improving product range or quality. In present-day e-commerce, same-day fulfilment and free shipping are often part and parcel, not perks of the experience.

Customer Retention 277

Customer Retention Fulfillment Social Commerce Supply Chain Management 277

Retail TouchPoints

AUGUST 24, 2023

Now the company has become the first toy brand to test out the hottest new arena in digital selling — TikTok Shop. Now it’s here: first launched in the UK and several Asian markets, TikTok Shop was quietly made available in the U.S. in November 2022. in November 2022. We’re nimble and super entrepreneurial.

Shopping 231

Shopping Merchant Services Fulfillment Social Commerce 231

Retail TouchPoints

APRIL 25, 2024

Rebag+ members also receive 10% lower prices on all items, access to weekly new arrivals and sales, free shipping and returns and up to 5% higher payouts when selling products. Newegg+ is designed to help customers shop Newegg easier from day one with outstanding free benefits.”

Shipping 147

Shipping Accounting Accessories Returns 147

Retail TouchPoints

OCTOBER 4, 2022

Credit card holders also get free shipping on qualifying orders of $75 or more, an extra 15% off the first Tuesday of every month and a dedicated customer service phone line. Every 1,000 points earns members a $10 reward that can be used at any of the banners in-store or online.

Shipping 317

Shipping Promotions Shopping Marketing 317

Retail TouchPoints

MAY 27, 2022

We’re excited to launch OFF 5 th Rewards as a direct result of this customer feedback and continue to enhance our personalized shopping experience.”. Saks OFF 5 th customers may earn points regardless of payment method through the tender-neutral program , which was designed to afford easier points accumulation and status growth.

Shipping 246

Shipping Promotions Shopping Marketing 246

Mass Relators

OCTOBER 18, 2021

Loqate’s 2021 holiday survey of 1,000 American consumers found that nearly half of Americans are planning a combination of in-store and online shopping this holiday season. The challenge for retailers will be to deliver an exceptional experience regardless of where, when and how consumers choose to shop.

Shipping 52

Shipping Promotions Shopping Checkout 52

Wiser

NOVEMBER 14, 2017

Experienced retailers understand that shoppers have grown used to free shipping and discounts, but offering both at the same time depletes margins and brand value. Free Shipping and Discounts During the Holidays . What they initially found shows us why the choice between free shipping and discounts is often so difficult.

Shipping 83

Shipping Promotions Consumer Target Market 83

Retail TouchPoints

JUNE 13, 2023

In our post-pandemic world, online shopping behavior is rapidly changing — and modern ecommerce businesses need to adapt to keep up. Free Shipping (With or Without a Threshold) Thanks to the proliferation of Amazon Prime, today’s shoppers have come to expect some degree of free and fast shipping from online stores.

Payment Services 316

Payment Services Shipping Boutique Promotions 316

Retail TouchPoints

JANUARY 5, 2023

Instead, there is an increasing focus on delivering more value for consumers, which can include other cost-reducing methods such as strategic discounts, targeted shipping offers, and rewards or cashback on purchases. Retail Dive reported on a Morning Consult survey which revealed that 85% of U.S.

Merchant Services 290

Merchant Services Promotions Consumer Discount Store 290

Retail TouchPoints

SEPTEMBER 28, 2020

Fortunately, not long into the crisis, search behemoth Google paid attention to these companies’ needs, announcing in April that merchants would be able to list products on its Google Shopping platform for free. Your business should certainly be looking to harness Google Shopping to its advantage. Adding Products to Google Shopping.

Shopping 218

Shopping Merchant Services Accessories Drop-Shipping 218

Wiser

NOVEMBER 13, 2018

Cyber Monday promotions are big business. KMPG’s Global Online Consumer Report noted that 46 percent of consumers shop online due to an online sale or better prices than in-store. The right promotion can draw in a lot of shoppers. . Through effective Cyber Monday promotions. The BOGO Promotion .

Promotions 68

Promotions Shipping Jewelry Returns 68

Retail TouchPoints

SEPTEMBER 29, 2021

Shopping has been happening organically on TikTok for a while. This week, the social media platform introduced a sweeping set of new tools and advertising products — including product links , live shopping and even a full-service commerce solution — all aimed at expanding TikTok’s reach from culture and creation into commerce.

Social Commerce 313

Social Commerce Shopping Advertising Marketing 313

Retail TouchPoints

MARCH 5, 2024

Cardmembers will earn an extra 5% off every day on top of other loyalty program deals and will be eligible for no-rush returns (an extra 30 days to return items) and free two -day shipping on hundreds of thousands of items on Target.com.

Checkout 195

Checkout Returns Shipping Promotions 195

Retail TouchPoints

SEPTEMBER 19, 2023

Retail TouchPoints (RTP): How do you believe consumers’ omnichannel shopping behaviors will evolve or accelerate during the holiday shopping season? As stores were closer to consumers in the “last mile,” orders shipped from stores were able to arrive much more quickly and cost effectively.

Store Operations 274

Store Operations Shipping Fulfillment Store Layout 274

Inside Retail

JUNE 1, 2023

Sophia Pope is the sales and customer success leader for Shipstation, a leading web-based order management and shipping software designed to help retailers efficiently process, fulfil and ship their e-commerce orders. For example, is there a conflict in their messaging by promoting a green option yet promoting returns?

Returns 234

Returns Shipping Promotions Fulfillment 234

Retail TouchPoints

JUNE 16, 2022

Consumers are ready, with 88% of American adults surveyed in a RetailMeNot poll saying they plan to shop during Prime Day this year. Amazon is also planning Prime Day deal events for later this summer in India, Saudi Arabia and the U.A.E., as well as in Egypt for the first time. 20% off select everyday essentials products.

Promotions 268

Promotions Shopping Planning Shipping 268

Retail TouchPoints

APRIL 3, 2024

Consumer Study , 85% of consumers check a company’s returns policy before even making a purchase when shopping online, and 68% of U.S. Consider offering a printable, pre-paid return shipping label or even a QR code that customers can use at drop-off locations without needing to print anything.

Returns 213

Returns Drop-Shipping Shipping Consumer 213

Retail TouchPoints

MARCH 10, 2023

Shopping app Temu has been stealing the spotlight from fellow discount platforms Shein and Wish of late thanks to its meteoric rise in the U.S., Shein’s model does share direct connections to Chinese factories, which allows for rapid turnaround on the latest styles, with most orders shipped directly to consumers from the factory.

Shipping 229

Shipping Consumer Shopping Apparel 229

Inside Retail

SEPTEMBER 7, 2023

If you spend much time online you’ve probably seen one of Temu’s colourful ads – punctuated by its catchy tagline: “shopping like a billionaire”. While the manufacturers provide the product details and the products themselves, Temu handles everything else – from customs processing to international shipping.

Advertising 130

Advertising Promotions Social Commerce Shipping 130

Inside Retail

JUNE 30, 2022

Long-time winemaker Shelley Cox has found a cost-effective way to promote and sell brands from her Barossa community. But it wasn’t long before Cox realised that there was an opportunity to create something bigger than a temporary shop. “I It’s an area popular with tourists, so this is a brilliant opportunity for local makers.”.

Merchant Services 130

Merchant Services Shopping Shipping Promotions 130

Inside Retail

JUNE 30, 2022

Long-time winemaker Shelley Cox has found a cost-effective way to promote and sell brands from her Barossa community. But it wasn’t long before Cox realised that there was an opportunity to create something bigger than a temporary shop. “I It’s an area popular with tourists, so this is a brilliant opportunity for local makers.”.

Merchant Services 130

Merchant Services Shopping Shipping Promotions 130

Wiser

MAY 6, 2024

Wiser’s data provides a broad spectrum of product attributes such as customer reviews, product taxonomy, shipping times, and marketplace-specific metrics like Best Seller Rank (BSR) and Top Seller Tags. This rich dataset allows retailers to gain a detailed understanding of product performance and market dynamics.

Shipping 78

Shipping Promotions Marketing Consumer 78

Retail Focus

MAY 20, 2022

Online shopping has revolutionised how we consume goods and has also changed how businesses and companies market and sell their products and services. It has even eliminated the need for a shop front altogether. . But why do Brits, in particular, love online shopping? Shopping can be stressful and somewhat annoying at times.

Shopping 130

Shopping Returns Shipping Consumer 130

Mass Relators

NOVEMBER 1, 2023

The holiday shopping season is about to kick into high gear, and Walmart aims to lead the charge with a series of “Black Friday Deals” events that start early and extend throughout the entire month of November. The offer includes one year of unlimited free delivery, fuel savings, free shipping, and a Paramount+ subscription.

Shopping 52

Shopping Shipping Apparel Promotions 52

Retail TouchPoints

AUGUST 24, 2022

With the critical holiday shopping season on the horizon, brands need to act now to optimize their sites. For example, a brick-and-mortar clothing shop might decide to run a holiday sale on certain items and find that more shoppers are coming into the store to buy items. Use the data you have to your advantage.

Checkout 286

Checkout Payment Services Shipping Promotions 286

Retail TouchPoints

AUGUST 25, 2022

Between inflation, increased marketing costs — especially paid ads — seasonal shipping costs surcharges and potential supply chain disruptions, finding every last opportunity to increase profits during the busiest time of the year is critical for brands. Optimize your order confirmation message. If you need to say more, use preheader text.

Marketing 332

Marketing Shipping Promotions Accounting 332

Wiser

JANUARY 19, 2018

Promotions in retail have gained a bad reputation lately, unless you’re looking at it from the consumer perspective, of course. In order to keep sales up, promotions are a necessary evil. You have deep knowledge of how your promotions did last year, but what about how your competitors performed? Timing is everything.

Promotions 83

Promotions Planning Shipping Marketing 83

Retail TouchPoints

MARCH 31, 2023

But as the OG value-shopping app tries to win back consumers, it has more than a few hurdles to overcome — not least of which is luring back lapsed consumers who now have new alternatives that don’t come with any negative history. And this is just the first of in a series of shopping events Wish has planned for 2023.

Planning 336

Planning Consumer Shipping Shopping 336

Global Shop

APRIL 13, 2023

Global Shop Solutions is proud to announce the promotion of Trent Maynard to Director of Product & Engineering. Maynard began his career in the manufacturing industry working for a company that was a customer of Global Shop Solutions ERP software. That’s exactly the kind of person I want leading our product into the future.”

Shopping 98

Shopping Promotions Shipping Management 98

Retail TouchPoints

OCTOBER 6, 2022

Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that).

Merchant Services 273

Merchant Services Payment Services Promotions Location 273

Retail TouchPoints

OCTOBER 6, 2022

The 150,000 new positions will include full-time, seasonal and part-time roles across a range of jobs, including stowing, picking, packing, sorting, shipping orders and more. Retailers across the board are prepping for what many analysts believe will be an extended holiday shopping season. Jobs are available across the U.S.,

Promotions 276

Promotions Shipping Planning Location 276

Retail TouchPoints

APRIL 29, 2022

The popularity of online shopping has created enormous opportunities to reach new customers, but this has come at a cost. Exacerbating the situation, these same shops lost $10.30 When customers know they can get their money back easily, they’ll shop confidently with an unfamiliar merchant and spend more.

Returns 309

Returns Merchant Services Drop-Shipping Shipping 309