Retail TouchPoints

JULY 12, 2023

The survey also found that less than 13% of retail organizations are investing in technology to tackle these challenges, instead remaining focused on short-term fixes like increasing prices and running marketing campaigns. Those same cameras and sensors also are at the heart of the grab-and-go checkout system featured in Amazon Go stores.

Payment Services 234

Payment Services Inventory Management Checkout Loss Prevention 234

Retail TouchPoints

SEPTEMBER 14, 2023

fulfillment operations. By handing operations off to Cart.com, Pacsun will be able to tap into the company’s “scale, proprietary technologies and operational expertise” to “enhance our efficiency and increase customer satisfaction,” said Russell Bowers, COO and CFO of Pacsun in a statement.

Fulfillment 247

Fulfillment Clienteling Inventory Management Point of Sale 247

Retail TouchPoints

FEBRUARY 9, 2022

Stripe will be the first payment platform to offer the service to business customers, including the Shopify Point of Sale app this spring. Tap to Pay on iPhone will be available to participating payment platforms and their app developer partners to leverage in software developer kits (SDKs) in an upcoming iOS software beta.

Payment Services 298

Payment Services Point of Sale Checkout Consumer 298

Retail TouchPoints

APRIL 3, 2024

Amazon is removing its cashierless Just Walk Out (JWO) technology from its Amazon Fresh supermarkets and will not deploy the solution in new locations scheduled to open later this year, according to multiple media reports.

Merchandise Store 276

Merchandise Store Checkout Supermarket Shopping 276

Retail TouchPoints

AUGUST 14, 2023

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. But the value of laying a robust foundation for technological adoption extends beyond times of crisis.

Payment Services 227

Payment Services Checkout Inventory Management Grocer 227

Retail TouchPoints

OCTOBER 19, 2023

Take Stock of the Inventory Amid the digital transformation of retail, technologies such as SquareSpace have become more commonplace at the point of sale, while self-service kiosks and cashierless checkouts are now ubiquitous.

Telecommunications 237

Telecommunications Point of Sale Kiosk Checkout 237

Retail TouchPoints

JANUARY 12, 2024

Amazon ’s cashierless Just Walk Out technology has been deployed in more than 120 third-party locations, including airports, stadiums, university campuses, convenience stores and theme parks. Once we evaluate its impact post-launch, we will determine how this technology might be utilized on our other campuses.”

Payment Services 256

Payment Services Accounting Checkout Apparel 256

Retail TouchPoints

FEBRUARY 21, 2023

Any disruption to the wired network due to a fiber cut, network error or human lapse will result in the store going offline. 5G provides an alternate method to keep the store connected at all times. Circle K , and AutoZone are already using 5G to connect their stores. Tractor Supply Co.

Sporting Goods 254

Sporting Goods Payment Services Shrinkage Point of Sale 254

Retail TouchPoints

JANUARY 12, 2024

Sam’s Club is piloting technology designed to address one of the retailer’s biggest customer pain points: waiting in line at the store exit for an associate to check their receipts against the items in their cart. Additionally, AI operating in the background is designed to continually speed up the process.

Payment Services 260

Payment Services Planning Point of Sale ATS 260

Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. PVH x RetailNext and MarketDial PVH Corp. and Vancouver, Wash. —

Point of Sale 268

Point of Sale Promotions Inventory Management Grocer 268

Retail TouchPoints

DECEMBER 13, 2023

Here are four ways retailers can level up their store experience to boost customer engagement, brand affinity, and brand loyalty: Integrate Technology to Enhance the Customer Experience Successful retailers seamlessly blend technology into their physical spaces while keeping a personalized, human feel.

Shopping 312

Shopping Checkout Kiosk Consumer 312

Retail TouchPoints

JUNE 29, 2022

Designing your retail store with security in mind ensures that your business’ security isn’t an afterthought. Advancements in security technology have helped retail businesses across the world better protect their physical property, valuable products, data and information, and their employees.

Payment Services 264

Payment Services Point of Sale Loss Prevention Management 264

Retail TouchPoints

FEBRUARY 27, 2024

This includes implementing robust security protocols, regular system audits, employee training and investing in advanced cybersecurity technologies. In the store environment, retailers need to evaluate the physical security of POS terminals and self-scanning technology.

Payment Services 268

Payment Services Wholesale Store Layout Inventory Management 268

Retail TouchPoints

JULY 14, 2023

Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year. It was a really easy transition,” said Rene Marrufo, Store Manager for the North Face’s Las Vegas outlet. “You

Payment Services 230

Payment Services Accessories Point of Sale Store Operations 230

Retail TouchPoints

JUNE 23, 2023

Edge technology, the systems that operate outside the cloud and corporate data center, form part of a bigger retail architecture that includes public cloud, SaaS solutions, ecommerce stacks, distribution centers, customer owned or leased data centers — all operating “above store” and right across the network to the frontline systems.

Payment Services 274

Payment Services Customer Experience Promotions Point of Sale 274

Retail TouchPoints

APRIL 16, 2024

supermarket with cashier-free checkout technology powered by computer vision. ALDIgo, using technology from Grabango , tracks which items shoppers put in their carts; customers can then pay with a credit or debit card or the Grabango app at cashierless pay stations or they can use traditional manned lanes.

Checkout 130

Checkout Supermarket ATS Consumer 130

Retail TouchPoints

APRIL 11, 2024

Consumers can choose whether to pre-approve purchases or not, set budgets, inform the bot to shop only for certain items at certain times or only buy items when they go on sale, and many other parameters. All of the technology to make this happen exists today; it’s mostly a matter of tying AI search to checkout systems.

Consumer 284

Consumer Customer Experience Checkout Shopping 284

Retail TouchPoints

JULY 25, 2023

It helps, of course, that Walgreens has an enviable store footprint: more than 8,800 stores nationwide, putting 78% of the U.S. population within five miles of a Walgreens store. But it’s how those stores operate that allows them to effectively serve as fulfillment hubs.

Payment Services 242

Payment Services Fulfillment Store Operations Point of Sale 242

Retail TouchPoints

OCTOBER 4, 2023

Amazon had announced plans to close eight Amazon Go stores in March 2023 and reportedly closed a Seattle location in June 2023. The 3,800-square-foot Puyallup store is equipped with the Amazon Just Walk Out cashierless checkout technology and offers grab-and-go food as well as a made-to-order kitchen serving breakfast, sandwiches and wraps.

Checkout 259

Checkout Supermarket Apparel Payment Services 259

Retail TouchPoints

AUGUST 29, 2023

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods.

Checkout 215

Checkout Payment Services ATS Accounting 215

Retail TouchPoints

JULY 20, 2023

Amazon will expand its Amazon One palm payment technology to all 500+ Whole Foods Market stores by the end of 2023. The Amazon Web Services (AWS) technology also has been deployed by other brands, including select Panera Bread locations. including 200 Whole Foods supermarkets, and have clocked more than 3 million uses to date.

Payment Services 235

Payment Services Planning ATS Supermarket 235

Retail TouchPoints

JULY 17, 2023

Connecting the world of physical objects into a smart network, IoT technology brings new business opportunities for retailers and provides data-driven insights for decision-makers. The malfunctions of these systems in retail food stores happen unexpectedly and can lead to food spoilage, energy overconsumption, and loss of revenue.

Payment Services 242

Payment Services Checkout Inventory Management Customer Experience 242

Retail TouchPoints

NOVEMBER 3, 2021

As it did with many other aspects of retail, COVID-19 gave a major boost to touchless technology applications — and enthusiasm for these solutions will continue even after the pandemic has waned, according to Greg Buzek, Founder and President of IHL Group. of all in-store sales and the GDP of Canada.

Payment Services 356

Payment Services Checkout Fulfillment Kiosk 356

M19 Retail

JANUARY 2, 2024

Mi9 Retail has secured a coveted position among the top 10 retail technology vendors, ranking at #7 overall. The annual RIS Software LeaderBoard, known for its rigorous evaluation process, assesses retail technology vendors based on stringent criteria, including retailers’ satisfaction and the comprehensiveness of their solutions. “Mi9

Point of Sale 52

Point of Sale Returns Management Store Operations 52

Retail TouchPoints

MAY 9, 2022

“The global pandemic accelerated the adoption of touchless technologies, but consumer behavior has turned them into the baseline expectation,” said Mukul Dhankar, CTO and Co-founder of Mashgin in a statement. Our mission is to leverage artificial intelligence to create real world benefits for people.

Checkout 244

Checkout Payment Services Planning Point of Sale 244

Retail TouchPoints

JULY 13, 2023

and Livestock banners, and plans to open as many as 80 additional stores in the country over the next five years. includes cloud technology solutions with rich mobile functionality for omnichannel, POS, merchandising, ERP, warehouse management, analytics and loss prevention. The Retail Management Suite from Jesta I.S.

Loss Prevention 232

Loss Prevention Management Planning Location 232

Retail TouchPoints

MARCH 15, 2023

Many business leaders, and retailers specifically, plan to increase their investment in digital technology for the frontline. However, employee shortages are forcing many organizations to prioritize capabilities that support operating efficiency and store performance over employee engagement and loyalty.

Employee Engagement 264

Employee Engagement Management Point of Sale Planning 264

Retail TouchPoints

OCTOBER 20, 2023

This can be implemented by setting sales targets and individual performance goals that align with the company’s overall ESG program. There are also many new technologies that can facilitate communication, information sharing and awareness raising among suppliers, retailers and consumers.

Finance 267

Finance Merchant Services Payment Services Fulfillment 267

Retail TouchPoints

AUGUST 11, 2023

On most tablet-based point-of-sale systems, you can customize the tip percentages your customers choose from on the tip screen. Molly Burke is a Senior Analyst at Capterra , covering retail and restaurants with a focus on emerging technology.

Consumer 210

Consumer Checkout Kiosk Payment Services 210

Retail TouchPoints

OCTOBER 4, 2023

From cybersecurity to ecommerce, digital to mobile, she has touched every aspect of today’s technology landscape. Stabler was previously a Senior Advisor at CA Technologies (acquired by Broadcom) and has held key leadership roles in several technology firms over the past two decades.

Merchant Services 263

Merchant Services Social Commerce Checkout Payment Services 263

Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. The POS Becomes a Customer Engagement Hub Retailers are taking advantage of the fact that everyone (except browsers and shoplifters) must interact with a POS system at some point during their shopper journey.

Point of Sale 242

Point of Sale Merchant Services Payment Services Checkout 242

Retail TouchPoints

JULY 21, 2023

Schnuck Markets has extended its partnership with Instacart to introduce Caper Carts, which use AI and computer vision to automatically identify items shoppers put into them, allowing shoppers to then skip the line and check out using the cart technology. Louis Schnucks stores this fall, with a broader rollout planned for later this year.

Checkout 229

Checkout Promotions Supermarket Accounting 229

Retail TouchPoints

OCTOBER 8, 2020

Vivek Malik, Senior Vice President of Store Systems. Zippin , a provider of checkout-free technologies for brick-and-mortar retail, has hired veteran retail executive Vivek Malik, formerly Senior Director of Infrastructure and Store IT at 7-Eleven , as its SVP of Store Systems. . Malik brings nearly 20.

Checkout 126

Checkout Payment Services Store Operations Point of Sale 126

Retail TouchPoints

JANUARY 8, 2024

This loss prevention technology constantly reviews data from both internal and external sources and recommends actions for retailers to take to mitigate the problem before it impacts shrink and profits. A holistic, AI-driven approach to loss prevention will be key to strong earnings reports in 2024 and beyond.

Loss Prevention 239

Loss Prevention Returns Point of Sale Shipping 239

Retail TouchPoints

JUNE 7, 2022

Prior to that position Brok spent more than eight years at Nike , eventually serving as its VP, Global Product and Merchandising Operations and Analytics.

Planning 333

Planning Location Shopping Point of Sale 333

M19 Retail

OCTOBER 17, 2023

Alterra, known for its commitment to providing exceptional outdoor experiences, sought to enhance its retail operations across multiple facets as well as to centralize systems across all their resorts. With enhanced visibility into real-time data, store associates can make informed decisions and improve customer service.

Merchant Services 40

Merchant Services Point of Sale Inventory Management Checkout 40

Retail TouchPoints

FEBRUARY 24, 2021

Spanish fashion retailer Encuentro Moda is deploying a radio frequency identification solution across its 125 stores, both to meet omnichannel requirements and to gain visibility into the stock availability at each store and throughout the supply chain. RFID tag-read data is captured, stored and analyzed in Nedap’s !D

Fulfillment 147

Fulfillment Point of Sale Fashion Fast Fashion 147