Retail TouchPoints

MAY 5, 2021

The retailer is seeking to drive foot traffic as shoppers return to stores following the pandemic and the launch coincides with a plan to hire 20,000 new associates. Circle K is launching its Sip & Save beverage subscription, a pilot program that will offer customers who pay $5.99

Returns 291

Returns Location Planning Marketing 291

Retail TouchPoints

MAY 26, 2021

Fast fashion retailer Windsor Fashions is planning to open 150 new stores over the next two years, adding to its current fleet of 230 locations across 42 states in the U.S. The rapid increase in our store expansion plan is an exciting next chapter.”. The company already has opened 10 new locations in the last 12 months.

Fashion 278

Fashion Location Returns Fast Fashion 278

Retail TouchPoints

APRIL 5, 2023

Walmart plans to introduce automation at nearly two-thirds of its stores and aims to have approximately 55 % of its fulfillment center volume move through automated facilities by the end of fiscal 2026. The event was held at the retailer’s Brooksville, Fla.

Planning 193

Planning Fulfillment Returns Advertising 193

Retail TouchPoints

MARCH 10, 2022

“We recently raised our store potential targets for both Ross and dd’s DISCOUNTS,” said Gregg McGillis, Group EVP for Property Development at Ross Stores in a statement.

Location 225

Location Planning Discount Store Returns 225

Retail TouchPoints

DECEMBER 20, 2021

Maternity retailer A Pea in the Pod has returned to brick-and-mortar with stores in Chicago and New York City. The retailer was acquired by Marquee Brands for approximately $50 million in December 2019 with plans to emphasize “ecommerce, select wholesale partnerships and strategic marketing relationships.”.

Returns 231

Returns Location Wholesale Apparel 231

Retail TouchPoints

JANUARY 12, 2022

Home discount retailer Big Lots is returning to expansion mode after more than a decade of flat store growth, with plans to open as many as 500 new stores in the next six to seven years. Big Lots currently operates 1,431 stores across the U.S.

Planning 182

Planning Checkout Finance Returns 182

365 Retail

JULY 24, 2023

Now processing over 10% of the global grocery sales data, Retail Insight , the leading provider of in-store operations execution software, is targeting its next growth phase, consolidating its position as a global technology leader, while expanding into new territories, supported by a series of senior hires.

Store Operations 52

Store Operations Payment Services Grocer Supermarket 52

Retail TouchPoints

MARCH 15, 2024

increase in comp store sales. For the coming fiscal year, the retailer is planning $800 million in CapEx expenditures to fund a major brick-and-mortar expansion that will enlarge its total store square footage by 2% — its largest physical expansion since 2017. In terms of capital, it will take about $11.5

Sporting Goods 262

Sporting Goods Returns Location Planning 262

Retail TouchPoints

MAY 26, 2022

However, Kohl’s is still committed to its stores and announced a multi-year plan that includes new store openings, remodels and enhanced omnichannel capabilities. The retailer is rolling out self-serve buy online, pick up in-store to all stores by the end of 2022 and is currently piloting self-service returns at 100 stores.

Planning 194

Planning Returns Management Consumer 194

Retail TouchPoints

OCTOBER 29, 2020

The retailer also plans to invest $250 million to improve the 450 stores that deliver 60% of the retailer’s revenue, and another $250 million for revamping its supply chain over the next three years. Promotional and Technological Revamps Planned. billion , by fiscal 2023. “We

Planning 224

Planning Promotions Returns Marketing 224

Retail TouchPoints

SEPTEMBER 14, 2022

Starbucks is preparing for the future with Starbucks Odyssey, a new experience that will be powered by Web3 technology, and the release of its Reinvention plan, a three-year financial roadmap that aims to deliver 7% to 9% comparable store sales growth and 10% to 12% revenue growth annually.

Planning 220

Planning Customer Experience Location Management 220

Retail TouchPoints

APRIL 1, 2024

Rite Aid has filed a restructuring plan with the U.S. Bankruptcy Court , District of New Jersey that would cut more than $2 billion in debt and keep a large portion of the retailer’s store fleet operating.

Payment Services 247

Payment Services Planning Returns Management 247

Retail TouchPoints

NOVEMBER 17, 2020

Supermajorities of the company’s noteholder groups have committed to vote in favor of the RSA plan, which Guitar Center forecasts will be completed before the end of 2020. Additionally, Guitar Center has negotiated $375 million in Debtor-In-Possession financing and plans to raise $335 million in new senior secured notes.

Planning 163

Planning Finance Shipping Management 163

Retail TouchPoints

JUNE 27, 2023

Spirit Halloween is planning to open 1,500 temporary locations this fall across the U.S. The 40,000 associate and store manager positions now available also represent Spirit Halloween’s largest seasonal workforce ever. Returning store managers are also eligible for seasonal retention bonuses. ” .

Returns 219

Returns Planning Management Location 219

Retail TouchPoints

MARCH 11, 2021

Buoyed by a return to growth in Q4 2020, Adidas has unveiled a new growth strategy that will transform the company into a direct-to-consumer-led business with an emphasis on sustainability. The company also plans to double ecommerce sales, from the current figure of more than €4 billion ($4.8 billion ) over that same period.

Planning 192

Planning Wholesale Sporting Goods Accounting 192

Retail TouchPoints

JULY 23, 2020

Tailored Brands is cutting 20% of its corporate staff and has identified up to 500 retail stores for potential closure as it struggles to strengthen its financial position. For the time being, however, 96% of the retailer’s approximately 1,400 stores — operating under the Men’s Warehouse , Jos.

Location 147

Location Payment Services Planning Store Operations 147

Retail TouchPoints

NOVEMBER 4, 2022

By executing this transaction, we will intensify our focus on enhancing our operating margin and ROIC [return on invested capital], taking market share in the U.S. Additionally, Lowe’s is merging its Pro organization into the store operations division as well as integrating its merchandising and marketing functions.

Store Operations 302

Store Operations Returns Management Marketing 302

Retail Gazette

MAY 16, 2024

The tie-up aims to improve store operations, drive greater efficiency for staff and provide shoppers with more efficient and effective service. Sainsbury’s has signed a new five-year partnership with Microsoft, which will see it use AI and machine learning capabilities to accelerate its Next Level Sainsbury’s strategy.

Grocer 111

Grocer Supermarket Planning Store Operations 111

Retail TouchPoints

AUGUST 28, 2023

The Challenge of Managing Returns “Returns were a huge issue in 2022, and consumers are looking at return policies as a key component of their purchasing decision-making,” said Schwartz. One popular way to throttle back return rates is to shorten return windows, but during the holidays this can result in a zero-sum game.

Returns 201

Returns Fulfillment Shipping Checkout 201

Retail TouchPoints

FEBRUARY 22, 2021

Tanger Factory Outlet Centers , which owns and operates 37 open-air outlet centers across the U.S. and Canada, said that traffic at its domestic centers returned to 99% of pre-pandemic levels in January. malls could close over the next three to five years.

Returns 162

Returns Consumer Shopping Planning 162

Retail TouchPoints

APRIL 24, 2024

Foot Locker has unveiled its new store format, which includes a communal sneaker try-on area to facilitate “sneaker culture” conversations and technology that provides store associates with omnichannel inventory availability data. The retailer plans to use learnings from this store, located in the Willowbrook Mall in Wayne, N.J.,

Store Layout 229

Store Layout Accessories Location Promotions 229

Retail TouchPoints

MARCH 16, 2022

Although I did not plan to return to Starbucks, I know the company must transform once again to meet a new and exciting future where all of our stakeholders mutually flourish.”. Schultz will be volunteering his time in the role and will receive $1 in compensation.

Returns 130

Returns Location Planning Store Operations 130

Retail TouchPoints

FEBRUARY 23, 2021

22 Macy’s announced plans to close 45 stores by mid-2021, according to CNBC , part of a previously announced plan to close 125 locations by 2023. Macy’s has managed its liquidity with a benefit from working capital, while navigating the challenging environment with inventories declining 27% and cash of approximately $1.7

Department Stores 211

Department Stores Returns Jewelry Apparel 211

Retail TouchPoints

AUGUST 14, 2023

Seeking to move closer to the goal of cutting its waste footprint in half by 2030, Starbucks has added 12 locations to its 100% reusable operating model. Stores in Napa and Petaluma, Calif. Starbucks also is planning to bring reusability to the drive-thru. Customers using these bins through Oct.

Returns 176

Returns Payment Services Point of Sale Location 176

365 Retail

MAY 17, 2024

This collaboration aims to enhance store operations, boost efficiency for employees, and provide superior service to customers, ultimately delivering stronger returns for shareholders under Sainsbury’s Save and invest to win programme. J Sainsbury plc and Microsoft Corp.

Grocer 62

Grocer Returns Store Operations Customer Experience 62

Retail TouchPoints

JULY 7, 2023

Wellful has purchased the well-known weight loss brand Jenny Craig and plans to resume its operations this fall, using a DTC delivery model and the personalized coaching the brand is known for. Neither financial details of the purchase nor a more specific go-live date for the brand’s return were disclosed.

Returns 229

Returns Consumer Location Planning 229

Retail TouchPoints

MAY 2, 2023

Tuesday Morning has received permission from a bankruptcy judge to wind down its operations after nearly 50 years in business despite an objection from one of its investors. Tuesday Morning operated fewer than 500 stores when it made its latest bankruptcy filing in February, which was the second since 2020.

Merchant Services 200

Merchant Services Finance Location Planning 200

Retail TouchPoints

OCTOBER 25, 2023

Check out the Retail Strategy & Planning Series on-demand. That could be an on-the-spot discount or talking about frictionless returns and easier order tracking, to show a shopper how easy it is to shop with you. One example is Target , which began rolling out curbside returns , but only with the Target app.”

Customer Experience 311

Customer Experience Returns Checkout Shopping 311

Retail TouchPoints

DECEMBER 13, 2023

Then the next step is to go beyond that to say you also plan on empowering consumers to be able to live those promises as well, whether that’s inclusivity, sustainability or giving back to the community. Baird: A lot of store renovation efforts are being driven by the expanded role of the store.

Loss Prevention 258

Loss Prevention Visual Merchandising Sporting Goods Store Operations 258

Retail TouchPoints

JUNE 7, 2023

Bankruptcy Court for the Southern District of Texas in January 2023 , expects to return in a strengthened financial position, having substantially reduced its secured debt from approximately $1.9 Serta Simmons Bedding (SSB) will emerge from bankruptcy “in the near future,” according to a company press release.

Returns 235

Returns Marketing Planning Store Operations 235

Retail TouchPoints

FEBRUARY 21, 2023

and grow earnings with attractive returns,” said Bernard Looney, CEO of BP in a statement. Additionally, BP announced plans to invest $1 billion in EV charging across the country by 2030. This deal will grow our convenience and mobility footprint across the U.S.

Returns 223

Returns Location Planning Store Operations 223

Retail TouchPoints

JANUARY 5, 2021

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. Contactless Services Can Soothe the Bite of Remote Returns. 11 through Dec.

Drop-Shipping 245

Drop-Shipping Merchant Services Returns Shipping 245

Retail TouchPoints

FEBRUARY 5, 2021

Additionally, there will be a wave of returns that will need to be properly managed and tracked in a way that promotes profitability and customer satisfaction. Finally, the first half of January brings an additional peak season for retailers as customers make their way online or into stores for gift card redemptions. Next Steps.

Payment Services 170

Payment Services Returns Specialty Retailers Promotions 170

Retail TouchPoints

OCTOBER 23, 2020

plans to shrink its store footprint by 350 locations as the retailer works to return to profitable growth in 2021, according to CNBC. Longer-term, the company plans to reconfigure its operations so that 80% of revenue comes from ecommerce and off-mall locations by January 2024. Athleta reported a 6%.

Returns 175

Returns Apparel Planning Accounting 175

Retail TouchPoints

JANUARY 12, 2024

The company also has been working with campus card providers like CBORD, Transact and Grubhub to allow students to use their meal plans to make purchases. Amazon emphasized that it does not use or collect any biometric information as part of this data-gathering.

Payment Services 223

Payment Services Accounting Checkout Apparel 223

Retail TouchPoints

SEPTEMBER 30, 2020

After liquidation and the sale of its trademarks and intellectual property in August 2019, the Charming Charlie brand has returned with the opening of its first physical store at the Cumberland Mall in Atlanta. The openings had originally been planned for March 2020 but were delayed due to the COVID-19 crisis.

Accessories 284

Accessories Apparel Fashion Returns 284

Retail TouchPoints

JANUARY 8, 2024

As a result, retailers must ensure their 2024 loss prevention plans incorporate an omnichannel approach that considers all avenues for loss. Some thieves and ORC rings used smash-and-grab methods while other bad actors relied on ecommerce claims fraud and returns abuse.

Loss Prevention 201

Loss Prevention Returns Point of Sale Shipping 201