Remove Planning Remove Returns Remove Social Commerce
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Curbing the $890 Billion Return Problem: Proactive Solutions for Retailers

Retail TouchPoints

With the holiday season just concluded, the challenge of managing merchandise returns is a reality for many retailers. According to the latest data from the National Retail Federation (NRF), merchandise returns are projected to reach an astounding $890 billion in 2024, accounting for approximately 16.9%

Returns 298
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How H&M and True Religion marketing execs plan to win customer loyalty in 2025

Inside Retail

The revival plan has also aided in welcoming in a new wave of customers. An important aspect of building loyalty is making customers feel like part of the brands story, leading back to the power of social commerce and community-driven engagement. And I cant wait, DArcy concluded.

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Adopting a Holistic Security Mindset for Ecommerce

Retail TouchPoints

Ask for documentation of suppliers data security practices and incident response plans. Organized fraudsters use search and social media ads to deceive customers into clicking through to fake websites that steal their payment data, account login credentials or both. Fraudulent returns also are an issue, costing U.S.

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How Retailers can Reduce Tax Complexities and Make the Nice List this Holiday Season

Retail TouchPoints

While this longer shopping season may benefit the consumer, it also poses sales tax complications for retailers that can last well into the new year when return season strikes. Complex Returns The holiday shopping season starts earlier than ever but it also ends later than ever for retailers that must handle a high volume of returns.

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QVC ‘Age of Possibility’ Campaign Returns with 8-Hour TikTok Event

Retail TouchPoints

Following its recent debut of a 24/7 live social shopping experience on TikTok Shop , QVC is doubling down on the partnership with plans for a cross-category TikTok Shop Super Brand Day to kick off the second year of its Age of Possibility campaign. The campaign returns this year, and on May 14 in Santa Monica, Calif.

Returns 147
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Retail Trendcaster: Turning Hot Topics and Trends into Actionable Insights

Retail TouchPoints

Simultaneously, retail executives and practitioners ramp up their travel plans, venturing to major events like the NRF Big Show and Shoptalk, to generate buzz around their major plans and priorities. Mastering Hybrid Shopping in the Social Commerce Era The U.S. Click here to register for the Placer.ai

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How Marketers Can Use the Holidays to Set a Foundation for Long-Term Loyalty

Retail TouchPoints

Amazon’s summer Prime Day sales event now serves to kickstart many retailers’ summertime sales and back-to-school marketing efforts, and is generally pivoting marketers’ planning calendars. How will this ultimately impact marketers’ planning calendars, now that we’re past Halloween?

Marketing 278