Retail TouchPoints

AUGUST 19, 2021

A recent Shopkick survey proposes that these behaviors are likely to continue through the holiday season: 22% of consumers plan to shop for the holiday well ahead of schedule and 25% even plan to finish their shopping by Thanksgiving, which historically has been the “official kick off” of the holiday shopping season.

ATS 299

ATS Markdowns Consumer Social Commerce 299

Retail TouchPoints

SEPTEMBER 29, 2022

1 use case for AR with both consumers and brands seeing a range of benefits in the form of accuracy, loyalty and inclusivity; and AR will play a central role in Snap’s plans to create new, more meaningful shopping experiences for consumers. Those three competitors in particular are also leading the charge in social commerce.

Social Commerce 237

Social Commerce Consumer Shopping Returns 237

Retail TouchPoints

SEPTEMBER 2, 2021

A retailX panel of social media and influencer experts had a candid conversation about how influencers are driving the maturity of social commerce, which is expected to reach $36.09 For many brands, especially CPG brands, it feels inauthentic and overtly sales-y to have influencers promote one-off discounts and deals.

Social Commerce 257

Social Commerce Accounting Marketing Planning 257

Retail TouchPoints

MARCH 1, 2021

We believe it’s crucial to look at product ratings, because we won’t offer up promotions or offers for things that have bad reviews or don’t have enough content” associated with them. The amount and quality of content associated with products is so vital to Sam’s Club that the retailer plans to step up its use of product scorecards in 2021.

Consumer 285

Consumer Social Commerce Promotions Planning 285

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. How Farfetch Boosted Customer Satisfaction 25% with Customer-Centric AI.

Merchant Services 249

Merchant Services Payment Services Promotions Location 249

Retail TouchPoints

MAY 24, 2022

Brands, retailers and marketplaces are increasingly using shoppable live-video events to promote products and raise brand awareness, with Coresight Research projecting that livestreaming in the U.S. market will more than triple by 2024 to reach $35 billion. Meanwhile, in North America, livestreaming represents just 0.1% ”

Finance 292

Finance Promotions Marketing Planning 292

Retail TouchPoints

SEPTEMBER 12, 2023

Businesses can also curate custom product collections directly on their profile page; The Shop tab , a centralized marketplace hub where businesses can display their products and customers can easily search and discover promotions.

Merchant Services 249

Merchant Services Payment Services Shopping Checkout 249

Retail TouchPoints

OCTOBER 25, 2023

This includes highlighting deals on airfare and providing tips to plan key destinations during popular breaks from school. The authenticity of a micro-influencer is often highlighted by the key connections they share to the vertical they promote.

Advertising 279

Advertising Accounting Marketing Promotions 279

Retail TouchPoints

JANUARY 19, 2023

A combination of video stream, entertainment and real-time group chat, livestream shopping is a part of the much broader social commerce industry, which is currently $492 billion in size and expected to grow 3X as fast as traditional ecommerce, according to Jill Standish, Global Lead for Accenture’s Retail Industry Practice.

Social Commerce 273

Social Commerce Consumer Marketing Shopping 273

Retail TouchPoints

NOVEMBER 14, 2023

The retailer, known for its ultra-low prices and treasure hunt customer experience, plans to file a lawsuit on Nov. 16, 2023 in the U.S.

Fast Fashion 217

Fast Fashion Customer Experience Promotions Fashion 217

Retail TouchPoints

NOVEMBER 16, 2022

Square plans to announce additional details about the card in 2023. 21, is designed to encourage people to support SMBs throughout the holiday season, and those shopping the guide will have access to special holiday promotions and discounts. Multiple Meta Resources.

Merchant Services 252

Merchant Services Finance Advertising Marketing 252

Retail TouchPoints

JUNE 9, 2022

For example, if a clothing retailer is struggling with supply chain issues and has an abundance of items from previous seasons, and limited inventory of new items, it can leverage influencers to create in-time content that promotes out-of-season and older inventory, making what’s old new again.

Consumer 356

Consumer Marketing Promotions Management 356

Retail TouchPoints

JANUARY 15, 2021

Customer Satisfaction Score (CSAT) and Net Promoter Score (NPS): A happy customer becomes a loyal customer, and a loyal customer equals more sales. Your customer satisfaction score (CSAT) and net promoter score (NPS) are good indicators of how happy your customer is after purchase. Evaluating 2020 Metrics and Planning for 2021.

Payment Services 149

Payment Services Promotions Shipping Planning 149

Retail TouchPoints

AUGUST 5, 2021

These short and powerful founder-focused recordings promote digital connection and build brand loyalty for our tenants,” said Ward Kampf, President of Northwood Retail in an interview with Retail TouchPoints. The series is promoted via QR code signage that is posted on participating tenant storefronts, Kampf explained.

Merchant Services 264

Merchant Services Fulfillment Promotions Consumer 264

Retail TouchPoints

DECEMBER 14, 2021

The power of this new social experience design process is that it extends beyond the design and planning stage. It becomes a cross-category and cross-department resource after the store’s public unveiling, as the new social visual teams convert to marketing and promotion teams to support the retailer and brand.

Marketing 312

Marketing Planning Consumer Fulfillment 312

Inside Retail

OCTOBER 21, 2021

Additionally, retailers can expect promotional periods such as event days to be extended over a longer time frame as brands try to smooth out consumer demand. With parts of Australia still in lockdown, consumers are rushing to online stores, apps, and social media to start their Christmas shopping,” says Johnson.

Returns 130

Returns Merchant Services Shipping Payment Services 130

Retail TouchPoints

MAY 6, 2021

2020 could easily be considered a breakout year for social commerce. Consumers reported spending 45% more time on social media in Q4 2020, and orders coming from social-referred channels (including paid ads and organic posts) grew by 50% year over year, according to data from Salesforce.

Beauty and Health 154

Beauty and Health Accounting Social Commerce Advertising 154

Retail TouchPoints

AUGUST 8, 2023

Becca Stern, Co-founder and Creative Director for Mustard Made , an Australian and UK-based homeware brand: “We approach our other platforms like Instagram and TikTok with quite a lot of consideration; we have the feed planned out well in advance and it’s a more polished presentation.

Beauty and Health 212

Beauty and Health Consumer Marketing Social Commerce 212

Retail TouchPoints

OCTOBER 14, 2022

Not surprisingly, TikTok plans to double down on its leading position in social media with a host of new product offerings, including upgrades to its creator marketplace, new features to capture the communities that gather on the platform and more effective video marketing offerings.

Advertising 282

Advertising Fulfillment Returns Shopping 282

Retail TouchPoints

NOVEMBER 10, 2023

While they are essentially the same thing, many industry experts believe the term “commerce media” offers a more accurate definition of what these new advertising platforms are able to do.

Advertising 273

Advertising Marketing Social Commerce Consumer 273

Small Biz Trends

JULY 8, 2021

Thanks to cheap data plans, more and more smartphone users are using Google Search before buying in-store. To help you out, we have collected here east-to-implement gift card promotion ideas for your business. 62% of businesses believe that social commerce has helped them improve customer communication.

Specialty Store 138

Specialty Store Specialty Retailers Social Commerce Advertising 138

Retail Minded

JULY 29, 2023

This has led to the emergence of social commerce , where customers can connect with brands they identify with through various platforms. Consumers today care about the environment and expect brands to do their part in reducing waste and promoting sustainability. But that’s not all.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

This has led to the emergence of social commerce , where customers can connect with brands they identify with through various platforms. Consumers today care about the environment and expect brands to do their part in reducing waste and promoting sustainability. But that’s not all.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail TouchPoints

JULY 9, 2020

While events were initially paused due to COVID, YSL announced on social media that it would “take ownership of its calendar and launch its collections following a plan conceived with an up-to-date perspective, driven by creativity.” Promotion of the film to spotlight the Dior Autumn-Winter 2020-2021 Haute Couture collection.

Clienteling 261

Clienteling Consumer Accounting Boutique 261

Retail TouchPoints

APRIL 13, 2021

COVID has accelerated ecommerce by two to three years, and across all demographics consumers plan to shop online more than they did before the pandemic. In-store traffic data also can help “fill in the blanks” for marketers looking at why promoted products don’t sell or grab customer attention.

Consumer 139

Consumer Payment Services Fulfillment Advertising 139

Retail Geek

OCTOBER 6, 2022

We also discuss the latest news (and controversies) around Facebook and TikTok pulling back from some social commerce initiatives (and pressing forward with others). 31:44] Social commerce still has a bunch of avenues like live streaming does not appear to be a high volume one in the US and then later in the month.

Social Commerce 52

Social Commerce Merchant Services Shopping Promotions 52

Retail Geek

FEBRUARY 28, 2023

In this episode we cover: Amazon Q4 Earnings Walmart Q4 Earnings US Department of Commerce Q4 e-commerce data Discussion of Temu and other Social Commerce News Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. 38:37] Selfish piece of.

Apparel 52

Apparel Drop-Shipping Social Commerce Shipping 52

Retail Geek

JANUARY 20, 2023

Shopify launches an ad product such as a retail media network Meta/Google/TikTok lose ad share to new social media platforms and retail media networks. 60 billion in total sales and live streaming was likely less than 1% of that 60 billion so I. [40:48] Jason: [1:02:28] The Tik Tok made me buy it in cap. [1:02:38]

Social Commerce 52

Social Commerce Fulfillment Drop-Shipping Loss Prevention 52

Inside Retail

NOVEMBER 7, 2022

It’s the biggest e-commerce platform in Southeast Asia, serving customers from the Philippines, Thailand, Vietnam, Indonesia, Singapore and Malaysia. To celebrate its birthday each year, it runs significant promotions and discounts of up to 90 per cent for a 24-hour ‘sales festival’ period. In 2022, this event ran on 27 March.

ATS 130

ATS Social Commerce Consumer Promotions 130

Retail TouchPoints

SEPTEMBER 14, 2022

She plans to trial a lot of new strategies in this time, including increasing the cadence of Lives and bringing in more influencer collaborations. Calpak’s anniversary is Oct.

Shopping 248

Shopping Marketing Promotions Social Commerce 248

Retail TouchPoints

JANUARY 4, 2021

We will continue to lead with insight, a first-ever mentality and a pipeline of innovative activations planned. As we strive to make clean beauty more inclusive and accessible, we’ve launched a W3LL PEOPLE brand recharge and 360-degree marketing plan to highlight the brand and its impressive collection of 40 EWG VERIFIED products.

Beauty and Health 264

Beauty and Health Consumer Health & Wellness Marketing 264

Retail TouchPoints

MARCH 11, 2022

The ever-evolving roster of social commerce capabilities on the world’s top platforms can be dizzying, with vast disparities between what is possible from one app to another and each platform fighting to keep up — both with consumers’ expectations and each other. Meta Showcases Social Commerce Successes.

Social Commerce 273

Social Commerce Merchant Services Advertising Shopping 273

Retail Geek

JULY 9, 2021

Like I of course want and expect to be able to put my promotional materials in that box and that you know figuring out all of that kind of thing. You know at least three and maybe four of them are all like cumulatively what I would call Commerce right like you taught you know. [25:10] Social commerce and the the sleeper is.

Shipping 98

Shipping Merchant Services Fulfillment Wholesale 98

Retail Geek

JULY 26, 2023

Jason: [43:20] I am not of course I’ll be at every show so I think next up for me is eat a least in Boston so if any talks are planning on attending that or in the Boston area, drop me a line and we can meet for a Starbucks coffee and you can give me a hard time about why you wish Scott was there and not me.

Drop-Shipping 52

Drop-Shipping Apparel Shipping Consumer 52

Retail Geek

APRIL 8, 2022

and The Meta was like a track keynote from Benjy Shalimar who’s like the VP of Commerce which you know big roll it. Jason: [20:22] Installment plan yeah okay. Scot: [20:25] Yeah like something like 80% of peloton’s had an affirm plan and so but also I think it was by far our firms biggest Merchant.

Payment Services 59

Payment Services Merchant Services Consumer Fulfillment 59

Retail Geek

JANUARY 6, 2023

12:35] Look it was an early social commerce player as far as leveraging Pinterest and things that you could do with. Order management system warehouse management system all the way down to the call center and the warehouse it was, um pretty pioneering on the web services side as far as. [12:35] Matt: [46:34] Yeah I’m.

Merchant Services 52

Merchant Services Consumer Fashion Marketing 52

Retail Geek

JUNE 25, 2021

So yeah yeah it no I agree I have barely recovered and then as you know I work with a lot of retailers so I’ve been doing a ton of holiday promotion so I get internally getting ready so to me it kind of feels like December just ended, and now we’re having prime day I’m like all backwards upside-down and topsy-turvy.

Apparel 66

Apparel Advertising Marketing Fulfillment 66