Retail TouchPoints

JUNE 27, 2023

“The debate is over — retail media is now almost universally recognized as one of the most effective methods of commerce marketing,” declared The Mars Agency in its third annual Retail Media Report Card. If retail media is indeed past the initial phase of proving its worth, then the logical next question is: Where does it go from here?

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Retail TouchPoints

AUGUST 9, 2021

Let’s say you want a modern sofa. Well, modern to you and modern to someone else will have completely different meanings. Modern’ could be something you’d see in South Beach, a very low-profile white sofa, or it could be metal and black leather.”. The solution — one of them at least — has been visual search.

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Inside Retail

MARCH 6, 2023

Bricks-and-mortar shopping is back In 2022, e-commerce sales passed US$1 trillion for the first time. per cent – the slowest increase since the beginning of the pandemic. She added that the bricks-and-mortar sales growth exceeded e-commerce over the same period. You can watch the Masterclass sponsored by Adobe here.

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Retail TouchPoints

JUNE 13, 2023

In our post-pandemic world, online shopping behavior is rapidly changing — and modern ecommerce businesses need to adapt to keep up. Read more about our research methodology here. However, in 2023, a different kind of third-party payment option is gaining speed: the buy-now-pay-later option.

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Inside Retail

AUGUST 9, 2023

In this interview, we discuss What’s Cooking’s journey from a traditional brick-and-mortar business to becoming a modern, omnichannel retailer. Over the past 12 years, the brand has grown to encompass nine of its own stores, one franchise, and an online store with an on-premise point-of-sale system.

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Inside Retail

MAY 25, 2021

“We talk a lot as a management team about what’s the big driver,” Andrew Angus, Akubra’s general manager of sales and marketing, told Inside Retail. “Is It was at that point that we had a huge spike in sales and started growing quite rapidly,” Angus said. I think that’s one element of it,” he said. We’re 145 years strong.”.

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Inside Retail

MAY 1, 2022

In fact, 55 per cent of AU consumers are shopping online more frequently than before the pandemic. As a result of more brands moving online (and consumers spending more of their days there), shoppers have become more digitally savvy at every point in the customer journey. . The modern consumer journey. Awareness phase.

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Retail TouchPoints

DECEMBER 10, 2021

Transformed by both the steady wave of ecommerce and the sudden shock of the pandemic — two forces that chipped away at brick-and-mortar’s dominance in the space — sales of beauty products are moving away from storefronts to websites. In fact, by 2023, online sales are projected to make up nearly half of all sales in the industry.

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Inside Retail

AUGUST 21, 2022

But during the pandemic, Sephora adapted it, moving the event online in 2021 as a free digital experience. When the event goes live on 18 September, attendees will have the chance to accrue Beauty Insider points as prizes for playing games. Sephoria was originally a physical event, in 2018 and 2019.

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Retail TouchPoints

JULY 12, 2023

The pandemic and related supply chain disruptions led to shuttered storefronts and rampant bankruptcies. Then, last year, in-store sales grew faster than online sales, while ecommerce stocks took a big hit. The past few years have been a rollercoaster ride for the retail industry.

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Retail Minded

MARCH 10, 2022

Most would agree that they are very different in direct response to the global pandemic. While it’s almost inevitable that ecommerce growth will outpace growth through physical stores at some point in the future, it would be a huge mistake to lose sight of the critical role stores have to play beyond simply profit.

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Retail TouchPoints

APRIL 1, 2021

BNPL solutions are a way for merchants to offer point-of-sale financing via a simple installment payment plan. Unlike its predecessors like layaway payments options, BNPL feels like a win-win for both the customer and the business as a modern one-click payment option. consumers have now used a buy now pay later (BNPL) service.

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Inside Retail

JANUARY 17, 2023

From a sales perspective […] we’ve started off incredibly well this year,” Creed CEO Sarah Rotheram told Inside Retail. Since opening its first store in Shanghai in 2021, the brand has opened 10 stand-alone stores across mainland China, three points of sale in Macau and another stand-alone store in Hong Kong. “We

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Inside Retail

JANUARY 24, 2024

In response to changing shopping behaviours influenced by the pandemic, the brand invested in digital capabilities, leveraging artificial intelligence and automation to offer personalised recommendations to online shoppers.

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Inside Retail

JANUARY 15, 2024

If day one of the National Retail Federation’s annual conference, Retail’s Big Show, was all about AI, the overarching focus of day two was learning how to appeal to the modern consumer, especially Gen Z. For example, Pearson pointed to the Grimace Shake takeover of 2023. The video immediately went viral, garnering over 2.6

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Retail TouchPoints

MAY 19, 2023

After being significantly disrupted by COVID, an underlying transition that was already beginning to surface pre-pandemic is continuing: couples are marrying later , throwing smaller weddings and shopping for those weddings (including for the dress) online. bridal industry. Here are the five principles they’re using to accomplish this.

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Retail Focus

NOVEMBER 10, 2021

Located inside the 85,000 sqm, Galeria Mlociny shopping mall in Warsaw, the new high-end store designed by Dalziel & Pow was opened in the midst of the coronavirus pandemic, and was designed to offer a revolutionary, modern, more convenient and safer shopping journey. .

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Retail TouchPoints

SEPTEMBER 25, 2020

In contrast, the sales impact of earned media like social posts that’s generated by the communications team can be ephemeral — but that doesn’t make it any less valuable. The reason is simple: marketing serves as sales and lead gen, and so it has a direct line to revenue and gets the bigger bullhorn.”.

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Retail TouchPoints

JULY 5, 2022

In the early days of the pandemic it was a scramble to ramp up (or create) digital capabilities. A lot of the pain points that we’re seeing are in the inventory side, but against that backdrop we’re going to see a steely-eyed focus on improving profitability in stores and digital channels.”.

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Inside Retail

JANUARY 21, 2024

Not only are independent bookstores becoming a regular neighborhood fixture again, but they are thriving in online sales as well. According to NPD Bookscan, 2022 Barnes & Noble’s book sales totaled 788.7 per cent from pre-pandemic sales of 2019. And to an extent, Daunt has. million units in 2022, which was down 6.5

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Retail TouchPoints

AUGUST 25, 2021

If a retailer’s online infrastructure can’t cope with a sudden spike in demand following, say, a Black Friday sale, those customers are unlikely to return. Before the pandemic, ecommerce accounted for approximately 16% of all retail. Customers don’t just want to buy a product — they want an experience. From Monolith to Microservices.

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365 Retail

FEBRUARY 1, 2024

In sharp contrast to the pandemic years, shoppers in the UK are reverting to more traditional methods and going back to brick-and mortar stores. SoftPoS or Software Point of Sale is a software solution that can turn almost any mobile device into a payment terminal. This, however, is a different consumer.

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Inside Retail

SEPTEMBER 15, 2022

It wasn’t until the co-founders actually started trying to produce original designs at an accessible price point that they realised why the gap existed. “We But this marks the first time the company has worked with a designer in the home category, as well as an Australian designer. It’s selling like hotcakes.

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Inside Retail

SEPTEMBER 20, 2023

And how do we know we’re at that point when we’ve arrived? There are a number of metrics we might use to make this assessment: sales per square metre and occupancy rate are two that immediately come to mind. sq feet or 2.2sqm), followed by Canada (1.56 sqm) and Australia (1.04sqm). Over-malled or under-demolished?

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Inside Retail

JULY 11, 2023

The story so far When she first took the reins of the business earlier this year, Inada was quite surprised to find out that most of the items on sale had not really changed in the 30 years of operations. It is now part of the F&B portfolio under Muginoho Global Pte Ltd, franchiser of Beard Papa. So, that’s what we are doing now.”

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Retail TouchPoints

DECEMBER 2, 2021

We’ve used different terms over time — at one point we talked about being personal media, not social media. “We’ve We’ve used different terms over time — at one point we talked about being personal media, not social media. We want you to be able to pivot into shopping from inspiration at any point.”.

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Inside Retail

JANUARY 3, 2024

Created by Ken Sakata as a diversion during the Covid pandemic, Queensland Football Club aims to elevate sportswear by manufacturing products locally in Australia using high-quality materials. At the time, I was working on pandemic-related duties, and I was losing my mind due to stress. I’m a doctor and I work in elective surgery.

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Retail TouchPoints

JUNE 16, 2020

The COVID-19 pandemic has led to one of the worst financial quarters in retail’s modern history, and the near-universal rise in e-Commerce sales is of little comfort to retailers that are staring down double-digit declines in their brick-and-mortar businesses. The bad business model generally results in a bad balance sheet.

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Inside Retail

MAY 10, 2023

To cater to this demographic, retailers should look to the rise of modern co-ops and equitable value-based user experiences that reflect the neighbourhoods where they operate,” she said. The timekeepers Another subset of consumers is driven by the increase in ‘time anxiety’ from the pandemic.

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Retail TouchPoints

JULY 29, 2020

The first prong is data modernization, because every system and everything in the digital world relies on data governance, data management and data trustworthiness,” she said. “We The Burton name is on 66 stores in 10. countries and the principality of Andorra, as well as the U.S. That’s my job at Burton nowadays,” she recalled.

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Retail TouchPoints

JULY 27, 2021

In fact, analysis of Google mobility data by CoStar Advisory Services revealed that the number of visits to retail and recreation sites has nearly fully recovered to pre-pandemic levels as of early July 2021. Even prior to the pandemic, achieving the optimal tenant mix was a big challenge for shopping malls and mixed-use spaces.

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Retail TouchPoints

FEBRUARY 25, 2021

Case in point: Service Merchandise was a retail concept that brought catalog shopping to life. As a global pandemic completely upends the brick-and-mortar landscape nearly 20 years later, I believe we might have to look toward Service Merchandise’s model for cues as to how to create an enticing in-store experience once again.

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Retail TouchPoints

FEBRUARY 3, 2021

As the coronavirus pandemic rages on — and with public health experts concerned about a major surge in cases — many brick-and-mortar businesses are searching for some semblance of normalcy in what has been an extremely difficult year for retailers. In the last week of February, national in-store traffic was up 3.5%

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Retail TouchPoints

APRIL 8, 2022

Seems like a good place to start if leaders want to drive savings to the bottom line without having to boost sales in lean times. When the pandemic started, few could have guessed shopping cart supply would become a pain point for a national retailer. Product inventories have fallen to historic lows.

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Star Miconics

SEPTEMBER 12, 2022

To see people we haven’t seen since before the pandemic while making so many amazing new connections has been such a blast, and we don’t want it to end! We’ve launched many modern point-of-sale (POS) and self-service solutions since the last VARTECH conference, and it’s not stopping now!

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365 Retail

JUNE 29, 2022

But the pandemic completely altered how people shop, with click and collect now the most frequently used shipping method in the UK. Instead, it would be prioritising more modern edge-of-town sites, with better access and car parking – a key factor in convenient click and collect journeys. by 2025. . Box is a great example.

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Retail TouchPoints

NOVEMBER 12, 2021

But this particular data point does highlight the somewhat mythical role Shopify has taken on throughout the pandemic, as a champion of entrepreneurship and a challenger to the seemingly unstoppable ecommerce leviathan that is Amazon. . It took Shopify merchants nearly 15 years to reach a cumulative GMV of $200 billion.

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