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Social Commerce: Retailers (and Platforms) Struggle to Catch up With Consumers’ Enthusiasm

Retail TouchPoints

Suffice it to say that social commerce has arrived in America. However, one reason for this flurry of enhancements is that there’s still considerable friction in social commerce processes. Whether social commerce will play a crucial role in retail going forward is no longer a question. earning $26.97

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How Retailers can Reduce Tax Complexities and Make the Nice List this Holiday Season

Retail TouchPoints

While this longer shopping season may benefit the consumer, it also poses sales tax complications for retailers that can last well into the new year when return season strikes. Complex Returns The holiday shopping season starts earlier than ever but it also ends later than ever for retailers that must handle a high volume of returns.

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What to Learn from China’s Singles’ Day and Spring Festival Going Into 2022

Retail TouchPoints

Singles’ Day, also known as Double 11, is now the world’s largest shopping holiday, with advertisers seeing incredible returns. As social commerce becomes increasingly entrenched in mainland China, livestreaming has become a backbone to the influencer and ecommerce economy. Now that this trend is finally reaching the U.S.,

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3 Technologies That Are Transforming the Ecommerce Experience

Retail TouchPoints

Users could start their search with a query like, “‘I’m looking for a dress for a Saturday afternoon outdoor wedding.’ Implementing this technology on ecommerce sites certainly helps drive product engagement and time on site, but it also has a long-tail impact on conversions and even return rates. “If

Returns 246
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Sell More, Retain Customers Longer, and Have Fun with Discovery Shopping

Retail TouchPoints

Focus on time on site and return visits as key metrics. When not working, she enjoys spending time outdoors her with family, meditating, and working on her newest hobby, tennis. Think beyond the search bar and build experiences that let shoppers explore and be surprised. You’re building loyalty through engagement.

Shopping 259
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Holiday 2020: With $189 Billion in Online Sales on the Line, Transparency and Social Outreach are Essential

Retail TouchPoints

Digital presents also can save on shipping costs, while helping gift recipients avoid pesky returns. This is retailers’ number-one job, and they are putting a huge amount of focus around making sure operationally that they’re ready for this rush in in a couple of weeks’ time.”.

Shipping 246
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Squad shopping and self-improvement: Five consumer trends to watch in 2023

Inside Retail

In pursuit of self-improvement While many post-pandemic consumption patterns appear to be returning, or aligning with a new ‘normal’, people continue to remain focused on their mind and body. One immersive experience that is increasingly being adopted by retailers is virtual try-on technology to better serve customers and reduce returns.

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