Retail TouchPoints

SEPTEMBER 29, 2021

“The success of #TikTokMadeMeBuyIt and commerce on TikTok as a whole has to do with the fact that marketing on TikTok goes beyond the traditional funnel ,” Tao Baecklund, Director of Product Management at TikTok during the TikTok World virtual event for businesses and marketers.

Social Commerce 292

Social Commerce Shopping Advertising Marketing 292

Retail TouchPoints

JANUARY 24, 2024

Navigating digital transformation in 2024’s B2B ecommerce landscape hinges on a deeper comprehension of AI, omnichannel strategies and social commerce. B2B brands should invest in AI-driven CRM (customer relationship management) systems to analyze customer data, offering insights for personalized marketing and sales strategies.

Social Commerce 220

Social Commerce Inventory Management Customer Experience Payment Services 220

Inside Retail

NOVEMBER 28, 2022

This year, over 102 million people will buy via social platforms in the US alone and by 2025, global sales via social commerce will exceed US$1.2 Among consumers – and not just Millennials – social commerce is gaining significant traction, growing three times as fast as overall e-commerce.

Social Commerce 130

Social Commerce Merchant Services Payment Services Fulfillment 130

Retail TouchPoints

APRIL 30, 2021

PDI , a global provider of enterprise management software for the convenience and fuel industries, has purchased the GasBuddy mobile app, which drivers use to find and share real-time fuel prices. PDI also plans to enhance the GasBuddy Business Pages that are used by c-store retailers for listing services and reputation management.

Promotions 278

Promotions Planning Consumer Management 278

Inside Retail

NOVEMBER 27, 2022

Imagine a scenario of adding modern touchpoints to commerce journeys, such as social commerce apps. However, there’s a problem: how to implement it in your monolithic commerce system? Manage multiple catalogues across brands and traffic. Flip e-commerce on its head to innovate more. Think anew with Mach.

Social Commerce 246

Social Commerce Shopping Management Consumer 246

Retail TouchPoints

OCTOBER 3, 2022

“The success of #TikTokMadeMeBuyIt and commerce on TikTok as a whole has to do with the fact that marketing on TikTok goes beyond the traditional funnel,” Tao Baecklund, Director of Product Management at TikTok during the TikTok World virtual event for businesses and marketers.

Shopping 322

Shopping Planning Checkout Marketing 322

Inside Retail

JUNE 29, 2022

Despite the multiple challenges over the last two and a half years, Carmen Chiu, regional managing director, Asia Pacific at Fortnum & Mason, is confident that the brand has built a solid foundation and engagement strategy with the domestic customer through its retail and hospitality businesses. The data behind this is very powerful.

Planning 130

Planning Social Commerce Outdoor Consumer 130

Retail TouchPoints

NOVEMBER 28, 2023

In another example, social media platforms are typically thought of as top-of-funnel: they have a wide reach, but not everyone using them is in a purchasing mindset. The rise of social commerce , however, disrupts that notion entirely. Arnold regularly publishes original research and speaks at industry conferences.

Social Commerce 218

Social Commerce Advertising Marketing Consumer 218

Retail TouchPoints

AUGUST 1, 2022

These experiences are the newest flavor of social commerce that is redefining the retail shopping experience — both online and in-person. Global social commerce sales are expected to skyrocket from $492 billion in 2021 to $1.2 And now more than ever, the experiences they crave are found within augmented reality.

Customer Experience 309

Customer Experience Social Commerce Advertising Shopping 309

Retail TouchPoints

JULY 7, 2022

Many brands are anxious to tap into the strong relationships that influencers have established with their followers, but may be wondering how to manage such an inherently bottom-up process: dealing with dozens, hundreds or even thousands of individual creators, each with his or her personal style.

Marketing 274

Marketing Social Commerce Consumer Management 274

Retail TouchPoints

JULY 19, 2022

Pinterest ’s role in the world of social media is blurry — consumers use the platform very differently than they do Instagram or TikTok, for example. But following a series of major strategic moves, the role Pinterest hopes to play in the burgeoning realm of social commerce is crystal clear.

Shopping 243

Shopping Social Commerce Merchant Services Fashion 243

Retail TouchPoints

AUGUST 10, 2021

Practical advice for managing the growth of direct-to-consumer (DTC) and participation in marketplaces will be covered in several sessions, including Building a DTC Brand for Today’s Modern Retail Environment and Building a Made-to-Measure Online Retail Marketplace. Hot Takes on Livestreaming, Influencer Marketing and Social Commerce.

Social Commerce 264

Social Commerce Fulfillment Consumer Marketing 264

Retail TouchPoints

JULY 5, 2022

The latest report, which was released in December 2021, found that not only are retailers selling through branded ecommerce sites ( 76% ) and stores ( 65% ), they also are using other channels including social commerce ( 43% ), mobile websites/apps ( 36% ) and marketplaces ( 35% ).

Fulfillment 245

Fulfillment Social Commerce Customer Retention Consumer 245

Retail TouchPoints

MAY 15, 2024

Expedia Group has unveiled a series of new products and services designed to make travel planning stress free. Romie is an AI-powered assistant that can aid in planning, shopping and booking, and is even prepared to help if travel plans go awry.

Advertising 219

Advertising Planning Shopping Marketing 219

Retail TouchPoints

JANUARY 10, 2023

Here are four tactics that retailers and ecommerce sellers can employ to eliminate excess inventory and mitigate the impact of the holiday hangover as they plan for 2023: 1: Diversify sales channels. Having a diversified sales channel can also help sellers to better manage their inventory levels. Negotiate better terms.

Payment Services 241

Payment Services Drop-Shipping Fulfillment Shipping 241

Inside Retail

MARCH 25, 2024

This includes its e-commerce infrastructure, such as warehousing facilities, last-mile delivery fleets, and network of third-party logistics providers that ensure a smooth delivery experience for consumers across all markets, including hard-to-reach areas.

Fulfillment 130

Fulfillment Social Commerce Fashion Marketing 130

Inside Retail

OCTOBER 5, 2021

The social-commerce app matches women with a contributor sharing a similar body type who can guide them on the best styles to suit their physical characteristics. Kelly Miller, general manager of retail at Mirvac, said the partnership will provide opportunities to bring digital and physical communities together. “As

Fashion 246

Fashion Social Commerce Telecommunications Returns 246

Retail TouchPoints

APRIL 18, 2023

His platform Flip — described as a “shopping social network” — already has more than 1,000 brands participating, including E.l.f. Now Flip is planning an “aggressive” expansion beyond the beauty category in the coming months that is likely to enlarge both its brand portfolio and its user base. “I

Marketing 257

Marketing Payment Services Beauty and Health Fulfillment 257

Inside Retail

JUNE 1, 2022

E-commerce businesses are fighting for consumers’ attention at an extraordinary rate. In an industry that’s already heavily saturated, hundreds of emerging digital channels have made it increasingly difficult to stand out, writes Simon Kelly, solutions manager, Apac at ChannelAdvisor. Fulfilment and delivery plans.

Social Commerce 130

Social Commerce Fulfillment Wholesale Consumer 130

Retail TouchPoints

JUNE 3, 2021

Even if brands and retailers don’t have a physical store, they have an opportunity to create a seamless customer-focused experience that spans across their branded ecommerce sites, marketplaces and even social channels. Operations: Integrated product, inventory and order management data improves back-end transparency and efficiency.

Merchant Services 361

Merchant Services Social Commerce Marketing Consumer 361

Retail Minded

JANUARY 26, 2022

The impact and growth of social media brands now play a huge part in what we see on our newsfeeds — and with that, social commerce has flourished. Social apps that already allow for commerce include Instagram , Facebook , and Pinterest. Social Commerce: Why You Should Care. Social commerce is a $89.4

Social Commerce 52

Social Commerce Merchant Services Inventory Management Shopping 52

Retail TouchPoints

SEPTEMBER 14, 2023

Showcase and Quiz ads also are available in New Zealand, Switzerland, Denmark, Sweden and Finland, with plans to expand to other countries later in 2023. For Pinners, the platform debuted its new collages feature, currently in early testing but scheduled to soon be rolled out globally.

Merchant Services 244

Merchant Services Advertising Management Shopping 244

Retail TouchPoints

SEPTEMBER 12, 2023

TikTok has made it frighteningly easy to buy — it’s literally a swipe and the product is on its way to you,” said Lee Parkhurst, Senior Brand Manager at Educational Insights , the first toy brand to test out TikTok Shop. and managed by the U.S. reads the company announcement. The company also reiterated that all TikTok-protected U.S.

Merchant Services 242

Merchant Services Payment Services Shopping Checkout 242

Inside Retail

SEPTEMBER 1, 2022

Meanwhile, global e-commerce sales are set to exceed $5 trillion this year. To manage challenges while capitalising on e-commerce growth, retailers of all sizes are turning to the agility provided by the cloud. Traditionally retailers plan early, by locking digital experiences and going into code freeze in early fall.

Social Commerce 130

Social Commerce Consumer Management Shopping 130

Retail TouchPoints

JANUARY 19, 2023

A combination of video stream, entertainment and real-time group chat, livestream shopping is a part of the much broader social commerce industry, which is currently $492 billion in size and expected to grow 3X as fast as traditional ecommerce, according to Jill Standish, Global Lead for Accenture’s Retail Industry Practice.

Social Commerce 267

Social Commerce Consumer Marketing Shopping 267

Retail TouchPoints

AUGUST 19, 2021

A recent Shopkick survey proposes that these behaviors are likely to continue through the holiday season: 22% of consumers plan to shop for the holiday well ahead of schedule and 25% even plan to finish their shopping by Thanksgiving, which historically has been the “official kick off” of the holiday shopping season.

ATS 299

ATS Markdowns Consumer Social Commerce 299

Retail TouchPoints

JULY 30, 2021

Max Bissell, VP and General Manager of Hard Surface and Robotics at floorcare brand Bissell , which has participated in 11.11 We test and learn as much as possible leading up to the event and then lock in a plan and hang on for 11.11.”. of all social commerce sales this year. in your Assortment Planning.

Merchant Services 277

Merchant Services Accounting Social Commerce Payment Services 277

Retail Minded

JANUARY 25, 2022

The impact and growth of social media brands now play a huge part in what we see on our newsfeeds — and with that, social commerce has flourished. S ocial apps that already allow for commerce include Instagram , Facebook , and Pinterest. Social Commerce – Why You Should Care. Social commerce is a $89.4

Social Commerce 52

Social Commerce Merchant Services Inventory Management Shopping 52

Retail TouchPoints

JUNE 9, 2022

Jerutis revealed her thoughts on the unique role that influencers can play in helping brands and retailers manage the supply chain crisis, and best practices she believes they should follow. Retail TouchPoints (RTP): How can marketing and, specifically, social media help brands better manage consumer demand?

Consumer 353

Consumer Marketing Promotions Management 353

Retail TouchPoints

SEPTEMBER 22, 2023

Walmart is actively pursuing what it sees as the “future of retail” in gaming environments. 8 , in a blog post. Given that almost 90% of the U.S. population lives within 10 miles of a Walmart store, we also have an opportunity to connect their physical and virtual lives in a way that only Walmart can.”

Fashion 249

Fashion Accounting Planning Management 249

Inside Retail

JUNE 28, 2022

However, Huang is coy to reveal details around its expansion strategy, simply saying: “I can share that we do have plans for Peninsular Malaysia.”. Expansion plans. The company also plans to crossover with different industries to create more value for its consumers. Backend intelligence.

Inventory Turnover 130

Inventory Turnover Clienteling Social Commerce Consumer 130

Retail TouchPoints

NOVEMBER 11, 2022

According to the New York Post , Tran was ousted after “blindsiding top management with a series of increasingly bizarre campaigns,” including a plan to open ghost kitchens that would deliver dishes that had gone viral on the platform.

Marketing 222

Marketing Advertising Customer Experience Planning 222

Retail TouchPoints

NOVEMBER 16, 2022

It will integrate directly with Square’s solution ecosystem, empowering sellers to organize their finances and manage cash flow from the same platform they use to run their business. Square plans to announce additional details about the card in 2023. The new Square-specific Amex credit card, which will be powered by i2c Inc.

Merchant Services 245

Merchant Services Finance Advertising Marketing 245

Retail TouchPoints

OCTOBER 25, 2023

This includes highlighting deals on airfare and providing tips to plan key destinations during popular breaks from school. She also worked at one of the world’s first search engines, Mamma.com, as their Product Marketing Manager.

Advertising 275

Advertising Accounting Marketing Promotions 275

Retail TouchPoints

JUNE 8, 2022

Among the brands already planning drops using the new feature are Dior , Fossil , Jeff Staple , Home Depot , The LEGO Group and Union Los Angeles. Product Manager, and Siddharth Rao, Engineering Manager at Twitter in a blog post announcing the new feature.

Checkout 216

Checkout Shopping Management Planning 216

A1 Retail

NOVEMBER 18, 2021

Over half of UK shoppers (55%) plan to shop during Black Friday/Cyber Monday. Over a third (36%) of consumers are planning to spend more than in 2020, an average of £363 over the weekend . ” Many Brits are planning to make BFCM in-store purchases at local shops (43%) and independently owned businesses (31%).

Social Commerce 40

Social Commerce Beauty and Health Planning Accessories 40

365 Retail

OCTOBER 27, 2022

We are now into Q4, the most significant selling period for many eCommerce businesses – AKA “the money quarter” As Black Friday, Cyber Monday, and Christmas all approach, maximising your success during this period is essential but that requires careful planning and navigation. 2 – Managing your cash and budgets.

Checkout 98

Checkout Finance Social Commerce Advertising 98