Inside Retail

APRIL 9, 2025

Acrelecs 20 years of expertise in developing kiosks and self-service machines made the company a perfect acquisition, especially given the long relationship between the companies. The Flooid platform enables retailers to deliver seamless, consistent experiences across all channels whether online, in-store, or at the pump.

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Inside Retail

JULY 24, 2023

The trend towards using self-service and self-checkout (SCO) options in both retail and hospitality was already strong, but the pandemic sent it soaring. Not just the big players Today we are seeing a shift, as smaller stores – convenience and specialist retailers – are undergoing digital transformation of their checkout process.

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Inside Retail

JANUARY 24, 2022

observes Teaj Sian, Managing Director at Glory Global Solutions (Australia). People flock to shopping centres and it is not just to procure goods and services; it is also about the experiential enjoyment, the social element and the ability to make more informed purchasing decisions.”. There will always be space for physical retail.

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Payment Services Checkout Kiosk Sporting Goods 162

Inside Retail

JULY 30, 2024

The system automatically adds up the items, processes payment, and sends the receipt to the customer. 7-Eleven Pay & Go tech speeds up payment processes Stephen Eyears, 7-Eleven Australia’s general manager-technology and strategy, said speedier shopping is the goal.

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Payment Services Shopping Management ATS 299

Retail TouchPoints

APRIL 17, 2023

While most supermarkets prioritized developments that facilitated COVID-era shopping behaviors like grocery delivery, curbside pickup or self-checkout, grocery shoppers are now looking for improved in-store experiences. For many, it has worked. For many in the grocery industry, however, adopting these practices has been slower.

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Inside Retail

JUNE 3, 2021

Thirteen years after Woolworths introduced self-service checkouts to Australian supermarket shoppers, discount grocer Aldi has bowed to the demand for quick and convenient self-serve transactions at its stores. Aldi’s move into self-service checkouts isn’t the only sign that the retailer is embracing digital transactions.

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Payment Services Checkout Promotions Supermarket 52

Retail TouchPoints

APRIL 6, 2023

The newest generation of artificial intelligence (AI) would seem to be tailor-made for the behind-the-scenes operational complexity of today’s retail organization — and in many ways it is. Seeing this, a supply chain manager would want to know exactly how this would affect the trucks carrying their company’s products. Mexico border.

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Payment Services Supply Chain Management Supermarket Accounting 262

Inside Retail

JUNE 1, 2021

Woolworths is launching its own stand-alone payments platform, Wpay, which will power payments inside and outside its group of businesses, and further extends the group into the retail ecosystem in Australia. It’s an exciting time in the world of payments with new technology driving better experiences for consumers,” Monnington said.

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Inside Retail

JUNE 17, 2021

The Fair Work Ombudsman today announced it has commenced legal action against supermarket giant Woolworths in regards to “ major underpayments ” of a number of its salaries managers. million between March 2018 and 2019, and that it has failed to repay the total sum despite having made back-payments.

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Retail Gazette

APRIL 23, 2025

M&S has issued an update to customers following a technical glitch which left shoppers across the UK unable to use contactless payments or click-and-collect services over the Bank holiday weekend. ” Machin noted that its stores remained open, and that the retailer’s website and app continued to operate as normal.

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Inside Retail

APRIL 11, 2022

Australia’s two largest supermarket operators – Woolworths and Coles – are set to face a seven-week-long Federal Court case over employee underpayments after a judge made an unusual order that four separate cases could be heard as one.

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Payment Services Supermarket Management 246

I Vend

APRIL 2, 2025

If youre an ambitious mid-sized retailer, youre probably aware of retail management software, and understand that it can be a powerful tool to help you automate and streamline your operations. You know that its more than simply a point of sale, and that it offers a comprehensive platform for managing the entire retail operation.

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Management Payment Services Inventory Management Point of Sale 52

Retail TouchPoints

AUGUST 6, 2024

Sainsbury’s will upgrade 22,500 checkouts across its supermarkets, convenience stores and fuel stations with cloud-based POS and analytics solutions from NCR Voyix. NCR Voyix has grown alongside Sainsbury’s for two decades, unlocking new capabilities and optimizing product management, sales forecasting and store efficiencies.”

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Retail TouchPoints

JULY 17, 2024

Automating manual processes can increase productivity, reduce costs and improve the customer experience. Digital Transformation Brings Cybersecurity Risks The retail sector has long been an attractive target for cyberattacks, as operators hold a significant amount of sensitive customer data.

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Retail TouchPoints

OCTOBER 25, 2021

And the efficiency gains 5G supports will help improve operating margins. The supercharged network will support a range of use cases that improve the efficiency of operations and deliver seamless experiences for shoppers. Gareth Smith is General Manager for Eggplant , a Keysight Technologies company. Technology Snapshot.

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Retail Gazette

NOVEMBER 5, 2024

Asda is testing out a self-service returns “drop box” where shoppers can deposit unwanted or faulty products and be refunded automatically. If a refund cannot be issued automatically, for example if the shopper had forgotten their receipt, they need to call for assistance from a staff member so it can be processed manually.

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Retail TouchPoints

AUGUST 25, 2021

A high level of services unique to each customer, delivered with little or no downtime, is what consumers now expect. A cloud-native approach facilitates speed, agility, scalability, customization and all of the other things online retailers in 2021 value so much. From Monolith to Microservices. That’s the value of cloud native.

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Payment Services Shipping Customer Experience Consumer 264

Retail TouchPoints

FEBRUARY 8, 2024

Retailers Become Media, Media Becomes Retailers Retailers that have managed to grow their RMNs successfully have done so by thinking more like media owners. As with any first-party data collaboration, it is paramount that media owners ensure they have the technology in place to facilitate security and privacy.

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Payment Services Advertising Customer Experience Consumer 312

Inside Retail

MAY 29, 2024

Mal Chia, managing director at Ecom Nation, told Inside Retail, “The latest wave of online scams often involves highly sophisticated methods that blur the lines between genuine and fraudulent activities.” Another way legitimate businesses can set themselves apart from scam sites is through their payment options.

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Retail Gazette

MARCH 13, 2024

Morrisons pulled in a £1bn loss last year, as debt interest payments related to its private equity takeover soared. Additionally, fuel sales at the supermarket dropped more than £560m to £3.4bn, before it offloaded its 337 petrol forecourts to Motor Fuel Group two months ago under a £2.5bn deal.

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Retail TouchPoints

NOVEMBER 30, 2021

Sainsbury’s, one of the UK’s largest supermarket chains, had piloted a cashierless customer experience at this store using its own technology in 2019. It’s the first time we’ve enabled a business customer to use their own app to manage store entry, exit, receipts and payments for shoppers,” Kumar added.

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Inside Retail

APRIL 29, 2023

The acceptance of cash has started to trend upwards again, but payment technology is helping businesses to deliver consistently better experiences, so what does the future hold? And how can businesses be ready for evolving payment technologies? Consumers, too, preferred to use contactless payments or to shop online.

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Retail TouchPoints

JUNE 29, 2022

Depending on if your location is accessible from the street, operating inside of a mall, a supermarket or even an airport, your security design should reflect this location. Use a video management system: Video analytics software gives you valuable data and insights into your footage.

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Payment Services Point of Sale Loss Prevention Management 264

I Vend

AUGUST 10, 2021

The COVID surge for supermarkets The pandemic hit many retailers hard, with stores shut and high streets deserted. According to industry experts The Grocer magazine, UK supermarkets continue to see high levels of growth. iVend Supermarket iVend helps supermarkets offer uninterrupted service to their customers.

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Retail Gazette

SEPTEMBER 12, 2024

The chain’s value offer and rapidly expanding store network in recent years saw it overtake Morrisons to become the UK’s fourth largest supermarket in 2022. The discounter attributed its steep growth to its 16% surge in sales to £17.9bn and improved efficiencies across its stores and central operations. year on year.

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Inside Retail

FEBRUARY 22, 2023

That’s not to say there won’t be an impact sooner rather than later, and Australia’s supermarket duopoly is already feeling the effects, and reaping the rewards, of changing customer behaviour. Rising theft One of the more troubling trends impacting supermarkets is in theft, or ‘non-payments’, as Banducci explained.

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I Vend

APRIL 2, 2025

When youre looking for retail management software, theres a lot of choice out there. iVend’s Retail Management Solution iVend is the choice of retailers around the world. Running your software in the cloud means that it relies on your network in order to operate. iVend provides retail management software, not just POS.

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Management Point of Sale Payment Services Inventory Management 52

Retail Gazette

MAY 14, 2025

The retailer assured customers that the stolen data did not include payment details, card information, or account passwords, and there was no evidence that the data has been shared. They noted that financial services firm Allianz would be the first insurer in line to pay for its losses, and was expected to at least cover the first 10m.

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Retail Gazette

MAY 2, 2025

” Related Story Co-op members urge retailer to boycott Israeli goods 02/05/2025 x 10:19 AM M&S saw contactless payments fail across stores over the bank holiday weekend last month, before reporting that it had been hit with a “cyber incident” later that week.

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Inside Retail

JULY 26, 2022

On behalf of our members, we make strong, effective representations to ministers, government departments and agencies, regulators, authorities, and other entities in determining the framework within which Australian retailers operate. Why join the ARA.

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Payment Services Department Stores Supermarket Management 246

Inside Retail

NOVEMBER 17, 2024

During the past 10 years, Qiping Sun, VP of Asia Pacific at LS Retail, an Aptos company, has witnessed significant changes in the Asia-Pacific retail landscape: the rise of e-wallets, the adoption of Software as a Service, the embrace of contactless service and self-checkouts, to name a few.

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Inside Retail

SEPTEMBER 11, 2021

Speedy delivery is the name of the game for supermarket retailers all over the world right now, as major chains invest in micro fulfilment centres and explore dark stores in an effort to keep up with customers’ rising expectations during the pandemic. By the end of June 2021, Missfresh operated 625 mini-warehouses in 16 cities in China.

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Retail Gazette

JUNE 19, 2024

The changes come as the company’s global head of grocery and retail Susan Anderson insists grocery shopping trends have “fundamentally changed,” with consumers carrying out fewer big shops at the supermarket and leaning more on the convenience of apps.

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Inside Retail

APRIL 29, 2021

While other retailers arguably offer a better, more engaging and more personalised online shopping experience than Amazon, they don’t have Amazon’s same ecosystem of services, from video streaming to same-day delivery, which has enabled the online retailer to attract more than 200 million paid Prime members worldwide. . billion in 2019. “As

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Inside Retail

NOVEMBER 20, 2022

All the payments would be done automatically. Powered by Trigo, the store is based on a hybrid model, where customers can either choose to go through a conventional checkout process, or have a frictionless experience using the latest camera and sensor technology. Now, a similar revolution is happening in Germany. billion euros in 2021.

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Retail Focus

JUNE 14, 2024

Whether you are browsing the aisles of your closest supermarket or walking the stalls of the local market on a Saturday morning, you are almost certain to come across some form of point of sale or point of purchase materials. This can include contactless payments and sanitised self-checkout stations.

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Inside Retail

JANUARY 31, 2022

Last month, global supermarket brand Aldi opened its first checkout-free supermarket to the public, following an in-house trial, allowing customers in Greenwich, London, to walk in, pick up their groceries, and walk out without going to a till. Aldi also has staff on hand to verify a customer’s age physically if need be.

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