Retail TouchPoints

SEPTEMBER 1, 2023

There’s a scene I particularly like where Winger, a harried mother of two, is in the checkout line at the supermarket and finds she doesn’t have enough money to pay for all her groceries, and it’s a perfect example of how not to provide good customer service.

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A1 Retail

MAY 14, 2024

Portuguese company Sensei, a provider of autonomous store technology, is strengthening its presence and positioning in the Italian market with the opening of the country’s second autonomous supermarket. The post Sensei expands in Italy with the opening of its second autonomous supermarket appeared first on A1 Retail Magazine.

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Inside Retail

JANUARY 24, 2022

People flock to shopping centres and it is not just to procure goods and services; it is also about the experiential enjoyment, the social element and the ability to make more informed purchasing decisions.”. Of course, physical retail has had to undergo a few changes since the first wave of Covid, particularly at entry, payment and checkout.

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Inside Retail

APRIL 29, 2023

The acceptance of cash has started to trend upwards again, but payment technology is helping businesses to deliver consistently better experiences, so what does the future hold? And how can businesses be ready for evolving payment technologies? Consumers, too, preferred to use contactless payments or to shop online.

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Retail Focus

JANUARY 18, 2022

Aldi had been trialling the store with employees over the past few months before launching the service on Tuesday. The post Aldi opens first checkout-free supermarket appeared first on Retail Focus - Retail Design. The aim is to end long queues in stores and could lead to more sites opening.

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Retail TouchPoints

MARCH 20, 2024

The Save Mart Companies , a 194 -store supermarket chain operating in California and western Nevada, has partnered with Flashfood to offer high-quality groceries at up to 50% off and, not incidentally, divert food waste from landfills. SNAP EBT payment capabilities are built in to the Flashfood platform, benefiting the 4.6

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Inside Retail

JULY 24, 2023

The trend towards using self-service and self-checkout (SCO) options in both retail and hospitality was already strong, but the pandemic sent it soaring. Not just the big players Today we are seeing a shift, as smaller stores – convenience and specialist retailers – are undergoing digital transformation of their checkout process.

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Inside Retail

JUNE 1, 2021

Woolworths is launching its own stand-alone payments platform, Wpay, which will power payments inside and outside its group of businesses, and further extends the group into the retail ecosystem in Australia. It’s an exciting time in the world of payments with new technology driving better experiences for consumers,” Monnington said.

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Inside Retail

OCTOBER 13, 2021

The eQR payments platform is being rolled out in partnership with Commonwealth Bank and NAB, as well as with fintechs Azupay , Beem It and Merchant Warrior. Supermarket giants Coles and Woolworths are also on board as first adopters. What do QR-code payments mean for SMEs? This shift means SMEs have had to adapt, Boyd explains.

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Retail TouchPoints

JUNE 29, 2020

Seafood City Supermarket , which sells Filipino specialties and general grocery items in 32 stores in the U.S. Local Express is instrumental in not only creating the best face of Seafood City online, but also optimizing the back-end e-Commerce operations and synchronizing with our POS and other systems,” said Jonas C.

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Retail Gazette

MARCH 21, 2024

Shoppers at the bakery chain found some shops shut or unable to take card payments at cities including London, Cardiff, Manchester and Glasgow – although it remains unclear how many stores were affected. Greggs has confirmed all of its stores are trading normally again after an IT issue caused some sites to close on Wednesday.

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I Vend

AUGUST 10, 2021

The COVID surge for supermarkets The pandemic hit many retailers hard, with stores shut and high streets deserted. According to industry experts The Grocer magazine, UK supermarkets continue to see high levels of growth. iVend Supermarket iVend helps supermarkets offer uninterrupted service to their customers.

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Mass Relators

OCTOBER 26, 2023

announced it has expanded shopping access for participants of SNAP, the Supplement Nutrition Assistance Program, who now can make electronic EBT payments when ordering for curbside pickup or home delivery. The company also participated in a USDA pilot testing EBT payment acceptance during the pandemic. CINCINNATI — The Kroger Co.

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Inside Retail

MAY 30, 2022

The Australian Competition and Consumer Commission says the financial services giant has been engaging in anticompetitive conduct since 2017 in the supply of debit card acceptance services, with the purpose of substantially lessening competition.

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Retail TouchPoints

FEBRUARY 8, 2024

These experiences could go further through partnerships with supermarkets, where a QR code enables the consumer to fill their shopping basket with all the ingredients for a week’s worth of recipes and buy them with one tap on their mobile device.

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Retail TouchPoints

DECEMBER 20, 2023

Manhattan’s Fairway Market grocery chain has partnered with Instacart to develop a new convenience-focused service called Fairway Now that will offer delivery of last-minute grocery items and household essentials in as fast as 30 minutes. Fairway Market is a trademark of the retailer-owned supermarket cooperative Wakefern Food Corp.

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365 Retail

SEPTEMBER 21, 2021

Aldi is trialling its first checkout-free store to allow customers to shop at the supermarket and exit without the need to pay at a till. The discount supermarket chain said the store is in London but declined to give further details of the location of the trial site.

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Retail TouchPoints

AUGUST 11, 2022

Amazon ’s One palm scanner payment technology will reportedly expand to more than 65 Whole Foods stores in California, according to TechCrunch and other media outlets. Amazon One was launched in Amazon Go stores in 2020 and early 2021 before expanding to an Amazon Fresh supermarket later that year.

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Retail Gazette

MARCH 26, 2024

Ocado Retail CEO Hannah Gibson has insisted that Ocado Group and M&S are “absolutely aligned,” despite the wrangling over the latter’s withheld final payment for the joint venture. payment by August, dependent on the venture’s performance against an undisclosed target in the year to November 2023.

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Retail Gazette

MARCH 17, 2024

Sainsbury’s CEO Simon Roberts has issued an apology to customers after a software glitch that disrupted contactless payments, leaving thousands without their food orders. In an email sent to customers, the boss said: “I really understand how inconvenient this disruption to your usual service from Sainsbury’s will be this weekend.”

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Inside Retail

APRIL 11, 2022

Australia’s two largest supermarket operators – Woolworths and Coles – are set to face a seven-week-long Federal Court case over employee underpayments after a judge made an unusual order that four separate cases could be heard as one.

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Inside Retail

JUNE 17, 2021

The Fair Work Ombudsman today announced it has commenced legal action against supermarket giant Woolworths in regards to “ major underpayments ” of a number of its salaries managers. million between March 2018 and 2019, and that it has failed to repay the total sum despite having made back-payments.

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Inside Retail

MARCH 20, 2024

In many ways, when you look around, we appear to have normalised or, at the very least, become accustomed to mediocre service interactions. The self-service kiosk is not working. The process is quick and efficient but lacks any personal touch or attempt to understand if I have any special requirements or interests.

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Retail Gazette

MARCH 1, 2024

Asda co-owner Mohsin Issa is set to hand over the running of the supermarket as part of a revamp of the chain. ” The interview comes as Asda faces a series of strikes at its supermarkets over problems including cuts in hours and health and safety issues. . Market share will fluctuate over a period of time.

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Retail Gazette

APRIL 19, 2024

Tesco will appear before the Supreme Court next week as union leaders challenge a Court of Appeal ruling on the supermarket’s controversial “fire and rehire” tactics. The supermarket giant pursued this case further to the Court of Appeal and the original ruling was overturned a year later.

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Retail Gazette

DECEMBER 17, 2023

Morrisons boss Rami Baitiéh has warned his workers that the supermarket requires an urgent overhaul to survive. The deal has left the supermarket owing £400m of annual interest payments on £6.6bn of debt. The comments were made during early briefings to workers at the company’s head office.

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Mass Relators

MAY 2, 2024

WASHINGTON – The “swipe” fees credit card networks and banks charge merchants to process transactions could cost consumers more than $750 million this Mother’s Day, according to the Merchants Payments Coalition. They are most merchants’ highest operating cost after labor and are too much to absorb, driving up prices paid by shoppers.

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A1 Retail

OCTOBER 11, 2021

Co-op has partnered with new tech-recirculation service, Spring, to enable consumers to get their unused electronic devices back into circulation and tackle the issue of e-waste. The service is initially launching in Co-op stores in London with further locations in Manchester, Leeds, Brighton and Birmingham to follow.

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Inside Retail

NOVEMBER 20, 2022

All the payments would be done automatically. Powered by Trigo, the store is based on a hybrid model, where customers can either choose to go through a conventional checkout process, or have a frictionless experience using the latest camera and sensor technology. Now, a similar revolution is happening in Germany. billion euros in 2021.

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Retail TouchPoints

MAY 19, 2023

This doesn’t mean that your products don’t have to be attractive and of high quality — of course they do — but tourists don’t want to buy things from a supermarket, they want something new and different. That means outlets wanting to appeal to tourists need to still offer cash payments. Sticking to credit cards.

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Retail TouchPoints

MARCH 21, 2023

A companion 7Charge app will help drivers locate charging locations and enable seamless payments. The growth of EV offerings in retail has been relatively slow except for supermarket giant Kroger , which had deployed more than 350 EV charging stations as of June 2022, with plans to add more by the end of that year.

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Retail Focus

APRIL 3, 2023

Not only were dial-up connections painfully slow , but there was no secure way to make payments. The company went from a peer-to-peer banking disruptor to THE trusted name in online payments. ” “Together, we have reimagined financial services and e-commerce and worked to improve the financial health of our customers.

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I Vend

FEBRUARY 9, 2024

All retail processes iVend helps retailers become irresistible to shoppers. Process automation – such as inventory management , tracking stock levels and re-ordering. Customer service – chatbots and personal assistants to enhance the customer experience. Learn how we play Cupid, making customers love stores.

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365 Retail

DECEMBER 12, 2023

Taken together, these merchant signings represent thousands of new places that now accept American Express Card payments. In the retail sector, American Express has signed acceptance agreements with discount retailer Savers , which operates around 500 stores nationwide.

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Inside Retail

SEPTEMBER 11, 2021

Speedy delivery is the name of the game for supermarket retailers all over the world right now, as major chains invest in micro fulfilment centres and explore dark stores in an effort to keep up with customers’ rising expectations during the pandemic. By the end of June 2021, Missfresh operated 625 mini-warehouses in 16 cities in China.

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Inside Retail

AUGUST 14, 2023

Earlier this month, it was revealed that supermarket giant Woolworths faces criminal prosecution for allegedly failing to pay long service leave to hundreds of its staff members across Victoria. Now, it is seen by many as the face of inflation due to rising food prices. Not purely relying upon payroll software to get things right.”

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I Vend

DECEMBER 11, 2023

All retail processes iVend helps retailers to stay ahead of retail technology trends. Process automation – such as inventory management , tracking stock levels and re-ordering. Customer service – chatbots and personal assistants to enhance the customer experience. Learn about our innovative integrated retail technology platform.

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