Retail TouchPoints

SEPTEMBER 1, 2023

There’s a scene I particularly like where Winger, a harried mother of two, is in the checkout line at the supermarket and finds she doesn’t have enough money to pay for all her groceries, and it’s a perfect example of how not to provide good customer service. Cashier: I don’t think I was treating her badly.

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Inside Retail

NOVEMBER 20, 2022

All the payments would be done automatically. Powered by Trigo, the store is based on a hybrid model, where customers can either choose to go through a conventional checkout process, or have a frictionless experience using the latest camera and sensor technology. Now, a similar revolution is happening in Germany.

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Inside Retail

JANUARY 31, 2022

Last month, global supermarket brand Aldi opened its first checkout-free supermarket to the public, following an in-house trial, allowing customers in Greenwich, London, to walk in, pick up their groceries, and walk out without going to a till. Aldi also has staff on hand to verify a customer’s age physically if need be.

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365 Retail

SEPTEMBER 21, 2021

Aldi is trialling its first checkout-free store to allow customers to shop at the supermarket and exit without the need to pay at a till. The discount supermarket chain said the store is in London but declined to give further details of the location of the trial site.

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365 Retail

JANUARY 18, 2022

Aldi has opened its first checkout-free store, where shoppers will be able to pick up products and leave without queuing to pay. The discount supermarket’s new site in Greenwich, south-east London, will also allow customers to buy alcohol, using facial age estimation technology to check whether they appear to be over the age of 25.

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Inside Retail

OCTOBER 13, 2021

The eQR payments platform is being rolled out in partnership with Commonwealth Bank and NAB, as well as with fintechs Azupay , Beem It and Merchant Warrior. Supermarket giants Coles and Woolworths are also on board as first adopters. What do QR-code payments mean for SMEs? This shift means SMEs have had to adapt, Boyd explains.

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Retail Minded

NOVEMBER 8, 2022

Although self-service checkouts were first introduced in 1986 , they are still far from perfect. University of Leicester’s Adrian Beck, a retail finance expert, estimates that moving half or more of transactions to self-service pushes losses 77% higher. Frictionless checkout makes shopping seamless for everyone.”.

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Mass Relators

OCTOBER 26, 2023

announced it has expanded shopping access for participants of SNAP, the Supplement Nutrition Assistance Program, who now can make electronic EBT payments when ordering for curbside pickup or home delivery. The company also participated in a USDA pilot testing EBT payment acceptance during the pandemic. CINCINNATI — The Kroger Co.

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365 Retail

APRIL 27, 2023

It’s fair to say that self-service checkouts are not universally popular with shoppers. The biggest reason is the irritation we experience when the process doesn’t work smoothly, particularly from the ‘unknown items in the bagging area’ Many of us have felt this frustration at the grocery store.

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I Vend

AUGUST 10, 2021

The COVID surge for supermarkets The pandemic hit many retailers hard, with stores shut and high streets deserted. According to industry experts The Grocer magazine, UK supermarkets continue to see high levels of growth. iVend Supermarket iVend helps supermarkets offer uninterrupted service to their customers.

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Retail TouchPoints

APRIL 3, 2024

Amazon is removing its cashierless Just Walk Out (JWO) technology from its Amazon Fresh supermarkets and will not deploy the solution in new locations scheduled to open later this year, according to multiple media reports. The company already had moved the JWO unit out of its retail group and into its AWS cloud computing division.

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365 Retail

FEBRUARY 1, 2022

Asda has announced it will be the first supermarket to trial an automated age verification solution at self-checkouts which aims to make it easier and quicker for customers using this facility. The post Asda to trial digital ID at self-checkouts appeared first on 365 RETAIL | Retail Technology News.

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Retail Focus

APRIL 3, 2023

Not only were dial-up connections painfully slow , but there was no secure way to make payments. The company went from a peer-to-peer banking disruptor to THE trusted name in online payments. ” “Together, we have reimagined financial services and e-commerce and worked to improve the financial health of our customers.

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Retail TouchPoints

OCTOBER 4, 2023

according to reporting in Supermarket News and other outlets. The 3,800-square-foot Puyallup store is equipped with the Amazon Just Walk Out cashierless checkout technology and offers grab-and-go food as well as a made-to-order kitchen serving breakfast, sandwiches and wraps. The opening, which took place Sept.

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Retail TouchPoints

NOVEMBER 30, 2021

In another first, customers access the checkout solution via the Sainsbury SmartShop app rather than the Amazon app, meaning they can use an interface they already are familiar with. Sainsbury’s, one of the UK’s largest supermarket chains, had piloted a cashierless customer experience at this store using its own technology in 2019. “The

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I Vend

FEBRUARY 9, 2024

All retail processes iVend helps retailers become irresistible to shoppers. Process automation – such as inventory management , tracking stock levels and re-ordering. Customer service – chatbots and personal assistants to enhance the customer experience. Learn how we play Cupid, making customers love stores.

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365 Retail

NOVEMBER 29, 2021

It opened the store in Holborn, central London, on Monday, yards away from similar checkout-free stores from Amazon and Tesco. Sainsbury’s has opened a checkout-free store in central London (Sainsbury’s/PA). With no tills, no checkout lanes, and no self-service scanners, we can’t wait to hear how busy Londoners enjoy the experience.”.

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I Vend

DECEMBER 11, 2023

All retail processes iVend helps retailers to stay ahead of retail technology trends. Process automation – such as inventory management , tracking stock levels and re-ordering. Customer service – chatbots and personal assistants to enhance the customer experience. Learn about our innovative integrated retail technology platform.

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365 Retail

DECEMBER 12, 2023

Taken together, these merchant signings represent thousands of new places that now accept American Express Card payments. In the retail sector, American Express has signed acceptance agreements with discount retailer Savers , which operates around 500 stores nationwide.

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365 Retail

OCTOBER 11, 2022

A new study from FIS ® (NYSE: FIS), shows how the shopping preferences of younger UK consumers have shifted as adoption of embedded finance services reaches mainstream usage among Millennials and Gen Zs, while their older counterparts are less engaged with newer, digitally-oriented financial experiences. About the survey.

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I Vend

AUGUST 17, 2022

Supermarket shopping is, for the vast majority of consumers, an essential. So what supermarket shoppers want above all is convenience. iVend Retail for Supermarket. iVend Retail for Supermarket. Learn how we’re helping supermarket retailers around the world. Read more Top priorities for grocery shoppers.

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365 Retail

JUNE 21, 2021

Tesco is set to launch its first checkout-free store following a successful trial for staff at its head office over the past year. Some commentators had raised concerns that supermarkets would take a hit from the reopening of non-essential retailers, and with restaurants, bars and cafes welcoming back customers in the past two months.

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365 Retail

DECEMBER 12, 2023

In a highly competitive global retail landscape, autonomous stores are an emerging force that addresses changing consumer behaviours, reduces operational costs, improves profitability, and powers revenue growth strategies. The new business models supported by autonomous capabilities provide a compelling value proposition for consumers.

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Indigo 9 Digital

AUGUST 2, 2022

A Hema supermarket in China. In the United States Amazon has made the most significant advances in creating tech enabled retail stores with its Just Walk Out technology that allows customers to skip the checkout. Three years earlier in 2015, eCommerce giant Alibaba opened its first Hema supermarket in China.

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Inside Retail

APRIL 25, 2023

Rather, it is in constant flux, with innovations shifting the way that industry players operate, and changing the way that consumers and traders interact with one-another. Now, all retailers will be incorporating AI into multiple parts of their business operations.”

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Retail Gazette

JANUARY 10, 2024

However, retail consultant Nick Bubb warns that growth for the big supermarkets is “likely to be more subdued” in 2024 as the boost from grocery inflation falls away. The adoption of more in-store technology – on the shop floor and in the stock room – is also beneficial from an operational perspective, Jeffers adds.

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Inside Retail

APRIL 29, 2021

While other retailers arguably offer a better, more engaging and more personalised online shopping experience than Amazon, they don’t have Amazon’s same ecosystem of services, from video streaming to same-day delivery, which has enabled the online retailer to attract more than 200 million paid Prime members worldwide. . billion in 2019. “As

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Inside Retail

JUNE 3, 2021

Thirteen years after Woolworths introduced self-service checkouts to Australian supermarket shoppers, discount grocer Aldi has bowed to the demand for quick and convenient self-serve transactions at its stores. Aldi’s move into self-service checkouts isn’t the only sign that the retailer is embracing digital transactions.

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Inside Retail

JUNE 9, 2021

A year on from the introduction of payment platform Flypay to Coles Liquor websites, including Liquorland, Vintage Cellars and First Choice Liquor, the digital wallet has now been expanded to grocery shoppers through Coles Online. Coles isn’t the only retailer investing in payments technology. Exciting time’.

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Mass Relators

DECEMBER 13, 2021

SAN FRANCISCO — Buoyed by the recent boom in omnichannel retailing, Instacart is redoubling its efforts to cement a central role in the marketplace, extending existing relationships with retail partners, establishing new ones, and expanding the scope of activities to include services that directly touch what goes on inside the store.

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Mass Relators

AUGUST 12, 2021

During the weekend celebration, all 170 locations of the supermarket chain will be giving away $25 gift cards to random customers every hour between 11 am and 6 pm. family of brand products when they enter their Digital Deals ID at checkout. Davis with a $600 down payment. Customers will receive 10% off Stater Bros.’

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365 Retail

MAY 24, 2023

But it was decades in the making, born by the grocery sector’s need to bust long checkout queues. Schnucks, one of the largest privately held, family-owned US supermarket chains is transitioning from the traditional 1D barcode made up of lines and spaces and moving to 2D barcodes.

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Rangeme

AUGUST 3, 2021

Supermarket News. In addition, Walmart’s in-home delivery service puts groceries inside consumers’ fridges, which involves installing a smart device in their front doors. Amazon expanded its in-garage grocery delivery service, which requires a smart garage door opener. Instacart launches 30-minute delivery service for grocers.

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Mass Relators

SEPTEMBER 14, 2021

GRIMES, Iowa — A new Hy-Vee supermarket that opened here on Tuesday is billed as the “the company’s first entirely reimagined grocery store,” with expanded dining options, digital shelf tags and kiosks, and in-store specialty departments offering everything from shoes to fitness equipment.

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V Count

JULY 9, 2021

According to a study by EPSON, 56% of consumers say that fast payment and short queues are critical to “positively influencing their perception of a retail brand.”. Customers value their time, and in order to create a better experience and obtain loyalty, it is crucial that they leave your store happy by improving their checkout experience.

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Retail TouchPoints

APRIL 17, 2023

While most supermarkets prioritized developments that facilitated COVID-era shopping behaviors like grocery delivery, curbside pickup or self-checkout, grocery shoppers are now looking for improved in-store experiences. For many, it has worked. For many in the grocery industry, however, adopting these practices has been slower.

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CJ Retail Solutions

FEBRUARY 23, 2021

We’ve got used to gelling our hands as we enter supermarkets, and there’s no reason to think that will stop this year. Physical screens, usually transparent, have been erected in self-service POS stations, checkouts and security areas, and where deli counters have reopened, some form of screening has been included.

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