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Beyond Shopping: How Retailers can Turn Stores into Experiential Hubs

Retail TouchPoints

A well-designed store can create a memorable brand experience that strengthens customer loyalty. This is crucial considering a recent Publicis Sapient report on customer loyalty , based on a survey of over 8,000 consumers across six countries, revealed that 52% of global consumers report having slight to no brand loyalty overall.

Shopping 312
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Liquor Marketing Group buys loyalty marketing company

Inside Retail

Off-licence retailer Liquor Marketing Group (LMG) has strengthened its loyalty armoury and reach by acquiring Adelaide-based digital marketing software company Zen Global. The post Liquor Marketing Group buys loyalty marketing company appeared first on Inside Retail.

Marketing 246
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7 Questions Every Retailer Should be Asking Itself About Ecommerce and Shopper Loyalty

Retail TouchPoints

And it’s by meeting those expectations that brands and retailers will create measurable ROI, drive sales and generate loyalty. Retailers today are often sold “best in class” component software platforms, as if they are the answer to success. Do I have the right data strategy to drive shopper loyalty?

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For the Holidays, a Reliable and Seamless Shopping Experience is Supported by Observability

Retail TouchPoints

So how can retail leaders create a more resilient online shopping journey this holiday season — one that keeps customers engaged, reduces cart abandonment rates and creates greater brand loyalty so shoppers keep returning? The answer can be found in establishing an effective observability practice.

Shopping 319
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Memberships and Customer Loyalty Programs Grow Customer Lifetime Values

Storis

Furniture retail customers gravitate to brands that understand their needs and incentivize their loyalty. Promoting customer loyalty programs is critical to sustained retail success. Customer loyalty builds brand affinity and maximizes customer lifetime value (CLV). Talk to a Sales Professional What is Customer Lifetime Value?

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Cloud4Wi Helps Retailers Deliver Personalized ‘Real-Time Moments’ In-Store

Retail TouchPoints

The software uses enterprise-grade location services technology, enabling retailers to monitor how consenting customers behave in-store so they can be targeted with highly relevant and timely offers.

Location 269
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Memberships and Customer Loyalty Programs Grow Customer Lifetime Values

Storis

Furniture retail customers gravitate to brands that understand their needs and incentivize their loyalty. Promoting customer loyalty programs is critical to sustained retail success. Customer loyalty builds brand affinity and maximizes customer lifetime value (CLV). What is Customer Lifetime Value?