Retail TouchPoints

JUNE 22, 2022

Some of the biggest changes include new capabilities and integrations with Twitter that will enable additional social commerce options; Google , which will help retailers connect with shoppers near their brick-and-mortar locations; and iOS , which will let retailers use iPhones to accept contactless payments.

Merchant Services 289

Merchant Services Payment Services Social Commerce Shopping 289

Retail TouchPoints

MARCH 22, 2023

Amazon has expanded its reach in the payments arena with the the launch of Express Payout for Amazon Pay merchants and the reported expansion of its cashierless checkout to 200 stores. The growth of Amazon’s cashierless technology reflects its rising payments capabilities.

Merchant Services 269

Merchant Services Checkout Location Accounting 269

Retail TouchPoints

MAY 24, 2024

Up to 60% of merchants say reducing friction between in-store and online is a top priority. To create a competitive experience, the back end of a merchant’s in-store and online business needs to be unified, ultimately creating a front-end experience that is consistent and cohesive.

Merchant Services 264

Merchant Services Payment Services Fulfillment Checkout 264

Retail TouchPoints

FEBRUARY 7, 2025

The three companies will offer a suite of solutions to help digital brands quickly open new stores across Simons real estate portfolio as well as at other locations. Two of the new stores are location at Simon properties The Galleria in Houston and Town Center in Boca Raton, Fla.

Merchant Services 200

Merchant Services Jewelry Location Apparel 200

Retail TouchPoints

NOVEMBER 1, 2023

Just in the time for the holiday shopping season, Google is debuting new features to help merchants capture consumers’ attention in search results, including a small business “tag,” generative AI tools for product imagery and a more detailed business information module in search results. The tools will be available first to U.S.

Merchant Services 263

Merchant Services Shipping Advertising Shopping 263

Retail TouchPoints

FEBRUARY 25, 2025

In this quest for data-driven precision, merchants must understand the power of the address and its immense strategic value. When integrated with platforms like CRM, ERP and supply chain management systems, clean address data flows smoothly through all operations from payment processing to warehouse management and inventory tracking.

Merchant Services 179

Merchant Services Payment Services Supply Chain Management Shipping 179

Retail TouchPoints

SEPTEMBER 30, 2021

Happy Returns by PayPal has teamed with Staples US Retail to offer the Happy Returns in-person service, adding more than 1,000 Staples retail locations to its return service. The Staples partnership increases the number of the company’s Return Bars to more than 3,800 locations.

Returns 264

Returns Location Merchant Services Drop-Shipping 264

Retail TouchPoints

MARCH 28, 2022

Ulta Beauty is partnering with Happy Returns to add Return Bar services to 1,300 brick-and-mortar locations. Through this partnership, Ulta and Happy Returns will increase the total number of Return Bar locations to more than 5,000 by the end of 2022. As a result, 78% of Americans will live within 10 miles of a Return Bar.

Merchant Services 245

Merchant Services Returns Drop-Shipping Checkout 245

Retail Minded

MARCH 20, 2025

Hackers exploit vulnerabilities in payment systems, leading to customer data leaks, financial loss, and reputational damage. In response, many retailers are adopting AI-driven inventory management systems to monitor real-time product conditions and automate quality control processes. million, the highest on record. By value, the U.S.

Merchant Services 94

Merchant Services Payment Services Management Shrinkage 94

Retail TouchPoints

AUGUST 9, 2023

Financial services and POS solution Square has launched a new consumer-facing app that lets customers search, discover and book appointments with beauty and personal care professionals. Additionally, businesses can solicit private feedback through the app to better improve operations and customer service.

Merchant Services 245

Merchant Services Payment Services Customer Experience Consumer 245

Retail TouchPoints

SEPTEMBER 16, 2024

As ecommerce losses from online payment fraud surge toward $48 billion annually, it’s crucial for organizations to leverage advanced technologies to stay ahead of these bad actors. A sudden spree of small electronics purchases from different vendors at a new location could indicate account compromise.

Merchant Services 264

Merchant Services Payment Services Loss Prevention Accounting 264

Inside Retail

NOVEMBER 18, 2024

Last month, food delivery company Deliveroo expanded its ‘Deliveroo Shopping’ service into Singapore, enabling consumers to order retail goods on demand, alongside its existing restaurant food and grocery offering. Retailers that have been onboarded include The Body Shop, Lush, Xpressflower, Pet Lovers Centre, and Gadget Mix. “In

Merchant Services 130

Merchant Services Checkout Consumer Shopping 130

Inside Retail

MARCH 17, 2025

In the last year alone, the number of Australian merchants looking to sell online to new countries overseas almost doubled to 39 per cent, up from 20 per cent in 2022. When choosing one, consider every detail, from sending locations and costs to the level of service and support youll receive along the way.

Merchant Services 179

Merchant Services Shipping Payment Services Checkout 179

Retail TouchPoints

AUGUST 6, 2024

Grubhub now has 30 personalized recommendation carousels on its homepage, spotlighting merchants with delivery ETAs of 30 minutes or less, merchants featuring the customer’s favorite cuisine and more. Grubhub+ members will be charged a lower fee, and for a limited time these loyalty program members can access the service at no cost.

Merchant Services 278

Merchant Services Checkout Returns Supermarket 278

Retail TouchPoints

JUNE 17, 2025

Loblaws is expanding its partnership with DoorDash by allowing members of the retailer’s PC Optimum loyalty program to earn points with their DoorDash purchases, whether they are made at Loblaws supermarkets or at restaurants or other merchants’ stores. DoorDash has partnered with Loblaws for delivery services since June 2023.

Merchant Services 147

Merchant Services Supermarket Location Planning 147

Retail TouchPoints

AUGUST 3, 2020

Store closing sales began at 19 of Lord & Taylor’s 38 locations that day. A joint venture of Hilco Merchant Resources and Gordon Brothers is conducting the liquidation. The clothing rental subscription service purchased Lord & Taylor from Hudson’s Bay Company in November 2019.

Merchant Services 299

Merchant Services Payment Services Location Store Operations 299

Retail TouchPoints

OCTOBER 26, 2023

Happy Returns offers box-free, label-free returns for more than 800 merchant partners at over 10,000 locations across the U.S. The company was acquired by PayPal a little over two years ago as part of PayPal’s ambition to expand beyond payments and become a “ digital commerce enablement engine.”

Returns 264

Returns Merchant Services Payment Services Location 264

Retail TouchPoints

JUNE 17, 2025

We’re aligning our identity with our vision to become a multi-brand merchandising, supply chain and retail operator — and backing it with decisive actions to strengthen our foundation: reducing excess inventory, closing underperforming locations, optimizing real estate assets and enhancing talent across the organization.”

Merchant Services 147

Merchant Services Specialty Retailers Planning Location 147

Retail TouchPoints

APRIL 24, 2025

Grubhub was inspired by the meteoric rise of retail media , which also has propelled the debut of media networks from other delivery and transportation services such as Uber and Lyft as well as companies more ancillary to the retail landscape, such as BNPL solution Klarna , payments provider PayPal and United Airlines.

Merchant Services 147

Merchant Services Advertising ATS Payment Services 147

Retail TouchPoints

AUGUST 13, 2021

To close the KPI gap, merchants must forget the idea that a mobile shop is just a smaller version of the desktop shop. Merchants need to be prepared to experiment with their mobile platforms as new technologies and new information becomes available. That said, mobile shopping best practices are far from established.

Merchant Services 264

Merchant Services Payment Services Checkout Shopping 264

Retail TouchPoints

MAY 31, 2022

There are an almost infinite number of answers, but the long and the short of it is that 5G will enable merchants to perform intricate digital tasks faster and on a much larger scale. “5G This often goes hand-in-hand with cloud computing (data processing that happens in the cloud as opposed to servers on site). “5G

Merchant Services 354

Merchant Services Checkout Shrinkage ATS 354

Retail TouchPoints

MAY 5, 2025

1-800-Flowers.com , which already uses the Uber Direct white-label delivery service for merchants, will now appear directly on the Uber Eats app just in time for Mothers Day. By summer 2025, both brands expect that more than 500 locations will be live on the app.

Merchant Services 147

Merchant Services Location Marketing Customer Experience 147

Retail TouchPoints

MAY 13, 2021

PayPal has acquired ecommerce returns solution Happy Returns as it continues to expand beyond payments, with the aim of becoming a “digital commerce enablement engine.” The Happy Returns network currently includes more than 2,600 drop-off locations in 1,200+ metro areas across the U.S. Terms of the deal were not disclosed.

Merchant Services 207

Merchant Services Returns Payment Services Checkout 207

Retail TouchPoints

NOVEMBER 23, 2022

Mention the words retail and video in the same sentence to any merchant and right away they think security cams, grainy low-res images and theft prevention. Video just might be one of the killer apps that help merchants adapt to the seismic shifts shaking up retail. Rewiring Retail. Video isn’t Exclusive to the Big Box.

Merchant Services 290

Merchant Services Shrinkage Store Layout Customer Experience 290

Inside Retail

MARCH 21, 2022

Automate your shipping process. An employee who would spend most of their time processing shipping labels can now focus on customer service, marketing, or other business activities. ShipStation now offers discounted rates, so there’s more added value and convenience for the merchants. Take advantage of shipping discounts.

Shipping 246

Shipping Merchant Services Payment Services Accounting 246

Retail TouchPoints

MAY 27, 2025

And while Walmart still holds the crown as the worlds largest retailer in terms of revenue, over the last three decades Amazon has given Walmart a real run for its money, and as a result, prompted a notable series of innovations at the older company ( Walmart Marketplace , Walmart Connect , Walmart Fulfillment Services , to name just a few).

Fulfillment 191

Fulfillment Merchant Services Advertising Shipping 191

Inside Retail

JANUARY 11, 2024

The transition to an omnichannel payment operations platform represents a significant positioning as a technology leader for BridgerPay, filling the untapped gap of omnichannel orchestration and payment operations that exists in the world, a pain shared by many enterprise merchants that run a multi-channel business.

Payment Services 130

Payment Services Merchant Services Point of Sale Management 130

Cisco Retail

JULY 29, 2022

This is the third blog in a series on financial services where I investigate a few challenges of managing hybrid cloud operations in the payment application development arena. The evolution of electronic payment technology. million websites globally rely on PayPal for the checkout and payment process, generating 15.4

Payment Services 117

Payment Services Merchant Services Checkout Management 117

Retail TouchPoints

MARCH 25, 2025

The basic service that a point-of-sale (POS) device provides checking out customers is essential to any retailers functioning. However, the POS itself the software, connections to other retail systems and the increasingly varied hardware has become a less prominent part of the merchants tech stack.

Merchant Services 147

Merchant Services Payment Services Point of Sale Checkout 147

Retail TouchPoints

JULY 20, 2022

In short, consumers are now looking for more unique shipping perks from online merchants, and meeting these demands will present an opportunity to differentiate. Another option is enabling consumers to pick whether they prefer a home delivery or delivery to another safer location, such as their office, for specific goods.

Shipping 339

Shipping Merchant Services Payment Services Consumer 339

Retail TouchPoints

SEPTEMBER 6, 2022

They want shopping to be fast and fun — less of a process. That’s why Synchrony partnered with payments startup Skipify, which enables purchases instantly across email, text, social and other channels. It is critical to provide consumers the right offer at the right time in the right location.

Merchant Services 306

Merchant Services Payment Services Finance Consumer 306

Inside Retail

OCTOBER 13, 2021

The eQR payments platform is being rolled out in partnership with Commonwealth Bank and NAB, as well as with fintechs Azupay , Beem It and Merchant Warrior. What do QR-code payments mean for SMEs? When it comes to payments services, the hardest part is the implementation. appeared first on Inside Retail.

Merchant Services 130

Merchant Services Payment Services Checkout Supermarket 130

Retail TouchPoints

SEPTEMBER 13, 2024

DoorDash continues to add new merchants in the ramp-up to the holiday season. The latest additions to the delivery service including Asian supermarket chain H Mart and beauty brand Aveda , which join fellow newcomer Mattress Firm.

Merchant Services 263

Merchant Services Accessories Supermarket Consumer 263

Retail Times

DECEMBER 17, 2024

Further high-profile merchants across a range of sectors have joined the American Express network, meaning more locations in the UK than ever before now accept American Express Card payments.

Merchant Services 52

Merchant Services Location 52

Retail TouchPoints

JUNE 30, 2021

An avid home gardener shopping online will benefit from knowing exactly which home improvement retailer location has the products they want in stock. The retailer can recommend additional items based on the gardener’s recent landscaping purchases, while letting them know that the location 1.3 Make it easy for customers stay engaged.

Merchant Services 253

Merchant Services Payment Services Customer Experience Promotions 253

Retail TouchPoints

APRIL 5, 2022

When it comes to embracing ethical commerce and moving corporate social responsibility (CSR) strategies forward, Amazon Web Services (AWS) research shows that retailers and CPGs identify three primary hurdles to success. Across all organization sizes and market locations in our survey, cost placed highest ( 53% ) on the list of challenges.

Merchant Services 272

Merchant Services Beauty and Health Returns Consumer 272

Retail TouchPoints

MAY 2, 2023

The retailer started closing 250 locations earlier this year, pursuant to its plan to exit Chapter 11 with a much smaller footprint, and began the process of shuttering the remaining locations on May 1. The off-price retailer also obtained a commitment from Invictus Global Management to provide $51.5

Merchant Services 269

Merchant Services Finance Location Planning 269