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Walgreens Relies on Tech and Has To Build Up Its IT Department To Meet Its Goals

Retail Wire

Walgreens will need to build up its IT department to reach its goals of using tech to boost sales, scale its healthcare division, and remodel its stores to logistic hubs.

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Netflix Makes Major Changes to Its Plans

Retail Wire

Streaming company Netflix is changing up its approach. The company, known for its subscription model without ads, is now diving into live sports, video games, and ad-supported content.

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Blanket recycling pioneer calls it a wrap

Inside Retail

Recycled wool blanket business Seljak Brand says it will close down its store after eight years of operations, citing challenging conditions. The sustainable label was founded in 2016 by sisters Karina and Samantha Seljak with an aim to accelerate the transition towards a more circular economy.

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Best Buy Adds Generative AI to its Customer Service Toolkit

Retail TouchPoints

Best Buy is expanding its partnership with Google Cloud to leverage generative AI technology for new customer service tools. The retailer also is working with Google Cloud and Accenture to develop new AI-powered tools for its frontline associates. As early as late summer, Best Buy customers in the U.S.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data?

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Amazon Prime Announces It Has Faster Deliveries

Retail Wire

Amazon reports that its Prime deliveries are now even speedier. With over 2 billion packages reaching customers in a day or less this year, the company claims its delivery system is picking up its pace.

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Alquemie Group names Scott Evans as its new CEO

Inside Retail

Alquemie Group has appointed Scott Evans as its new Group CEO, succeeding Sacha Laing who is stepping down after five years in the role. Evans’s appointment is expected to take effect in June, while Laing will remain working at Alquemie until mid-April.

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How to Maximize ROI of Your Composable Commerce Transformation

Join Orium , Bold , and MACH Alliance Ambassador Sree Sreedhararaj (SVP, CTO Sephora), for an expert panel exploring answers to common composable commerce questions like “How does it improve bottom line?,” “ How can it create revenue through an incremental implementation? ,” and “Is it right for my brand?”

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. But payments are just one part of a chain.

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Retail's Next Frontier: Exploring and Proving the Value of AI

Understand the difference between the generative side of AI and the decision-making side of AI, and how both matter in commerce. Then, explore use cases of AI in various industries and how it can quickly impact sales, conversions, and customer experience.

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Making Integration Easier with Composable Commerce

Composable commerce allows a company to build a system that works for its specific needs. This concept is spreading to a wide range of domains, with retail arguably the most beneficial. In this episode, you’ll hear from an expert in the composable commerce realm, Jason Cottrell, Founder and CEO of Orium.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Prepare to be inspired as we unravel the secrets to success in a fast-paced retail environment, where a well-crafted data strategy is the key to unlocking sustainable growth 📈 You’ll walk away with insights into the following: Deep dive into analytic techniques and the inherit value of data 🔍 The key to leveraging data and improving (..)

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now.

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The ABM Benchmark Survey

ABM gets better with age — but unfortunately, marketers don't have the luxury of pouring it into an oak barrel for a couple decades to let it mature. It’s clear there’s a maturity gap in ABM strategies, so how can marketers start closing it?

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How ZoomInfo Enhances Your Database Management Strategy

It's quite a process for marketing teams to develop a long-term data management strategy. It involves finding a data management provider that can append contacts with correct information — in real-time. Not just that, but also ongoing data hygiene efforts to keep the incoming (and existing) information fresh.