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Overstock Teams with UPS to Tackle Home Furnishings Returns

Retail TouchPoints

Overstock.com is piloting a new returns program with UPS that will allow Overstock customers to schedule doorstep pickup for returns of unwanted items with no re-boxing required. . This] large market provides us with additional opportunities to gain market share even if online penetration remains unchanged over the near term.

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Devising an Optimal Returns Policy for Your Business

Retail TouchPoints

For many years, permissive returns policies have been the norm in ecommerce. For the post-holiday season just past, it’s estimated that the total value of returned goods will be around $171 billion. retailers were revisiting their returns policies as of late 2022. With numbers like these, it’s no wonder that most U.S.

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Pottery Barn Partners With The Renewal Workshop To Market Refurbished Products

Retail TouchPoints

Pottery Barn has partnered with The Renewal Workshop to responsibly clean, repair and renew the brand’s imperfect and returned items, which will be sold under the Pottery Barn Renewed brand. Textiles offered via the program will span categories including bedding, bath, curtains, pillows, throws, table linens and robes.

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Pier 1 Returns as Revamped Ecommerce Retailer

Retail TouchPoints

Pier 1 Imports has officially been relaunched as an internet-first retailer selling home furnishings and accessories online. REV retained veteran Pier 1 buyers to re-engage with vendors and bring back popular merchandise, hiring 15 of the retailer’s buying, marketing and customer-support personnel. ”

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Marimekko Returns to New York

VMS

The store’s interiors are inspired by the industrial architecture of Marimekko’s textile printing factory in Helsinki, with traditional retail display fixtures replaced by “carefully selected design gems from different decades and distinct material choices,” the fashion and home furnishings retailer said in a release.

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What’s In a Name? Overstock CEO on the Value of its Bed Bath & Beyond Rebrand

Retail TouchPoints

While some fallen retailers return as “ghost IPs” that exist only to wring the final few dollars out of their names, Overstock CEO Jonathan Johnson has far more concrete plans for the company’s acquisition of Bed Bath & Beyond’s intellectual assets. We’re an online home furnishing and furniture company. relaunch. “We’re

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A Generational Analysis of Today’s Home Improvement Customers

Retail TouchPoints

Gen X homeowners are also 21% more likely than the average consumer to receive marketing messages in the mail and 30% more likely to use coupons — so don’t abandon your direct mail flyers yet. This might come as a surprise: As a result of the pandemic, 19% of Boomers decreased their home improvement projects.