Remove Consumer Remove Home Furnishings Remove Marketing Remove Returns
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Overstock Teams with UPS to Tackle Home Furnishings Returns

Retail TouchPoints

Overstock.com is piloting a new returns program with UPS that will allow Overstock customers to schedule doorstep pickup for returns of unwanted items with no re-boxing required. . This] large market provides us with additional opportunities to gain market share even if online penetration remains unchanged over the near term.

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Devising an Optimal Returns Policy for Your Business

Retail TouchPoints

For many years, permissive returns policies have been the norm in ecommerce. For the post-holiday season just past, it’s estimated that the total value of returned goods will be around $171 billion. retailers were revisiting their returns policies as of late 2022. With numbers like these, it’s no wonder that most U.S.

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A Generational Analysis of Today’s Home Improvement Customers

Retail TouchPoints

During the pandemic, the relationship between homeowners and their homes fundamentally changed, as lockdowns, social distancing guidance and quarantine protocols left many consumers with an abundance of time to stare at their own four walls. This makes them a great target audience for brands in the home improvement space.

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No longer a “hot new thing”: Why AR shopping is here to stay

Inside Retail

” There are real benefits to being able to virtually try on products online, as Stephanie Horton, senior director of commerce marketing at Google, pointed out in an official statement about the launch. This allowed consumers to “try out” a piece of furniture and get a feel for whether or not it would work. In 2020, 83.1

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Concerns about rising prices weigh on consumers

Mass Relators

NEW YORK — Consumers are still worried about rising prices, according to the latest data from Deloitte’s ongoing ConsumerSignals study. That’s important because a sense of personal financial well-being can impact how consumers approach everything from budgeting for big purchases to their grocery lists. a year ago. a year ago.

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Who will be retail’s winners and losers in 2024?

Retail Gazette

However, there will be winners and losers across the sector with market conditions favourins some businesses and smart strategic moves setting others apart. Susannah Streeter Head of money and markets Hargreaves Lansdown Winner: Marks & Spencer “Marks and Spencer is on a roll and looks set to continue to be a winner in 2024.

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Bed Bath & Beyond’s rocky year: Can a new CEO lead it back to growth?

Inside Retail

Through this rebranding, we’re breathing new life into Bed Bath & Beyond, positioning it as an asset-light, e-commerce retailer with an expanded home furnishings and furniture assortment. The second, is that Overstock continues to fall off the consumer radar and is not drawing in customers, even to browse, like it used to.