Inside Retail

MAY 27, 2025

Example: A specialty grocer rolled out 25 different CX improvements in a year, from mobile checkout to AI-powered recommendations. This, in turn, leads to a more is better approach, where multiple projects are launched simultaneously without a clear focus on impact. Despite heavy investment, customer retention hardly improved.

Returns 130

Returns Beauty and Health Checkout Store Layout 130

Inside Retail

JANUARY 8, 2024

Then, there’s Pop Up Grocer , which has taken its retro-inspired pop-up shop on the road, stopping off in Chicago, Los Angeles, Miami, Denver, Washington DC and other cities, before finally setting down permanent roots in New York City in March.

Fashion 130

Fashion Shopping Inventory Management Grocer 130

Retail Gazette

JANUARY 17, 2025

Holland & Barrett property and format director Nick Gerrard told The Grocer last year that the business was in talks with new partners about expanding its concessions network, particularly on sites located on retail parks such as supermarkets. Jo Malone Jo Malone is eyeing up eight new stores this year as it targets market towns.

Payment Services 59

Payment Services Supermarket Beauty and Health Location 59

Retail Geek

APRIL 7, 2023

Scot: [24:00] And then what is if a brand wants to be on like 10 of the 40 of these how do they do that it’s just they just hire an agency to manage it all are there some tools developed coming along they’ll do.

Merchant Services 52

Merchant Services Payment Services Social Commerce Advertising 52