Retail TouchPoints

JULY 27, 2022

To keep up with this demand and consumer expectations, grocers will have to invest in the right forward-looking technology to evolve omnichannel offerings to meet customer needs. Delivery expenses and costs for in-store picking and other operations can be very high if not optimized correctly for scale and profitability.

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Retail Gazette

JUNE 2, 2025

The chief executive took home an annual salary of 1.06m and 4.12m in bonus payments, including an annual bonus of 1.94m. He received 2.17m from the grocer’s long term incentive plan. increase in its retail underlying operating profit to 1.04bn last year as sales nudged up 3% to 31.5m.

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Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) In 2022, grocers will need to become digital-first.

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Retail TouchPoints

FEBRUARY 4, 2021

grocers in eligible states to accept Supplemental Nutrition Assistance Program (SNAP) Electronic Benefits Transfer (EBT) and EBT Cash payments as part of the Mercatus Integrated Commerce Platform. Mercatus has launched SNAP EBT Online, an integration-ready ordering and checkout capability that allows U.S.

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Inside Retail

JUNE 3, 2021

Thirteen years after Woolworths introduced self-service checkouts to Australian supermarket shoppers, discount grocer Aldi has bowed to the demand for quick and convenient self-serve transactions at its stores. Aldi’s move into self-service checkouts isn’t the only sign that the retailer is embracing digital transactions.

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Retail TouchPoints

FEBRUARY 7, 2022

Chinese online fresh grocer Missfresh has launched special express delivery service and smart vending machines to help feed volunteers, logistics and support staff and security personnel at the 2022 Beijing Winter Olympics.

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Retail TouchPoints

APRIL 6, 2023

The newest generation of artificial intelligence (AI) would seem to be tailor-made for the behind-the-scenes operational complexity of today’s retail organization — and in many ways it is. Everything Comes Back to the Data As promising as AI can be in retail operations, it also carries risks.

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Retail TouchPoints

JUNE 11, 2021

But while blending of in-store and online provides consumers with significantly more flexible shopping, it also creates operational challenges. Retailers must look for the right technology that will streamline their operations and improve the customer experience, which can ultimately increase brand loyalty and revenue.

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Retail TouchPoints

SEPTEMBER 13, 2024

One retailer has recently come under scrutiny for its automated payment technologies across storefronts, leading experts and consumers to question just how intelligent their smart stores are. And a grocer has dealt with mixed reviews from consumers, employers and the media since the 2019 launch of its fleet of robots that roam storefronts.

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Retail TouchPoints

SEPTEMBER 8, 2023

Kroger and Albertsons will sell 413 stores across 17 states and the District of Columbia, along with eight distribution centers, two offices and five private label brands, to C&S Wholesale Grocers for approximately $1.9 Kroger said the settlement and payment terms would not affect the merger. billion in cash.

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Retail TouchPoints

JUNE 29, 2020

The retailer has tapped Local Express , an e-Commerce platform for independent grocers, as its white-label technology provider. Local Express is instrumental in not only creating the best face of Seafood City online, but also optimizing the back-end e-Commerce operations and synchronizing with our POS and other systems,” said Jonas C.

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Retail TouchPoints

APRIL 26, 2022

Rapid delivery services are changing the convenience store landscape by adding even more options for hungry shoppers to stock up on what they need on their own schedules. Foxtrot is taking its own approach to the rapid delivery market by embracing a fully omnichannel operation.

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Frank Mayer

APRIL 30, 2021

Self-service technology has empowered patrons to take actions on their own, while businesses benefit from the enhanced customer service and added revenue these tools provide. From countertop and tablet units to large format floor kiosks, a typical price range for a standard self-service kiosk runs between $1,500 to $5,000.

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Retail TouchPoints

JUNE 28, 2023

The delivery platform unveiled a series of major updates and service additions at its first-ever product showcase on June 27, 2023, including search and shopping features to help consumers find and buy whatever they are looking for (well beyond just meals), and a new integrated rewards program for merchants. Canada and Australia.

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Merchant Services Fulfillment Payment Services Sporting Goods 285

Retail Gazette

AUGUST 21, 2024

In stark contrast to the majority of its rivals, Aldi scrapped the last of its online operations as it folded its click-and-collect service last weekend. The German discounter and rival Lidl have seemingly shunned ecommerce, as the traditional grocers invest more and more into it. A costly distraction?

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Retail Gazette

JUNE 19, 2024

.” In order to make the job “as seamless as possible,” Lim explains that the business has built a courier app to help them with the process. But it is not the only grocer eyeing growth in this space. ” The convenience specialist has big ambitions in on-demand.

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Payment Services Merchant Services Supermarket Grocer 112

A1 Retail

JANUARY 6, 2025

Convenience is Co-ops core area of expertise, with its stores going far beyond just offering traditional groceries,with added services designed to create a destination and community hub including parcel collection and returns; payment services, and operating as a hub for Co-ops online quick commerce operation.

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Retail Gazette

MARCH 27, 2024

The grocer claimed its key customer satisfaction metrics were “improving strongly”, and that its complaints had more than halved during the last 20 weeks. ” The update comes depsite the grocer pulling in a £1bn loss last year, as its debt interest payments related to its private equity takeover soared. .

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Retail Gazette

MAY 20, 2024

Morrisons has kicked off the process to reduce its debt load, following the £2.5bn sale of its petrol forecourts to Motor Fuel Group (MFG) last month. To reduce its debt, it has now started a process involving multiple tender offers to a number of debt investors. They have allocated up to £1bn for this, all funded from cash reserves.

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Retail Minded

NOVEMBER 8, 2022

Although self-service checkouts were first introduced in 1986 , they are still far from perfect. University of Leicester’s Adrian Beck, a retail finance expert, estimates that moving half or more of transactions to self-service pushes losses 77% higher. It makes sense that grocers might not be sure which way to jump.

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Retail Gazette

SEPTEMBER 12, 2024

Retail Gazette examines how likely this is to happen by comparing the strengths and weaknesses of the rival grocers. The discounter attributed its steep growth to its 16% surge in sales to £17.9bn and improved efficiencies across its stores and central operations. Which grocer offers better value? Aldi’s record £536.7m

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Retail Gazette

SEPTEMBER 8, 2024

In collaboration with financial services provider Wagestream, the UK’s third-largest supermarket is offering staff a savings account with a 4.7% annual equivalent rate (AER), which is safeguarded by the Financial Services Compensation Scheme. and losing 1.3 percentage points in market share over the year.

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Retail Gazette

MARCH 17, 2024

M&S Bank currently has over three million customers and includes services such as personal loans, travel insurance, store payment cards and a buy now pay later credit product. One said that a public announcement was expected to be made about elements of the revamped partnership next month.

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Mass Relators

JUNE 13, 2024

WASHINGTON – The Merchants Payment Coalition has urged Congress to pass the Credit Card Completion Act after strong opposition from merchants voiced at a hearing today on a proposed class action settlement over Visa and Mastercard credit card “swipe” fees. “As Instead, the settlement locks in cartel pricing. billion in 2023, up from $160.7

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Merchant Services Payment Services Grocer Marketing 52

Retail TouchPoints

SEPTEMBER 26, 2024

Our mission has always been to develop products and services that empower local merchants to succeed. This latest service expansion by DoorDash follows similar moves at other retailers to package their logistics and technology expertise and offer them as white label services to brands.

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Retail Gazette

DECEMBER 17, 2023

The deal has left the supermarket owing £400m of annual interest payments on £6.6bn of debt. Baitiéh, who joined the business from Carrefour last month, is determined to overhaul Morrisons’ performance by improving its customer service, said The Sunday Times.

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Retail Gazette

MARCH 26, 2024

Ocado Retail CEO Hannah Gibson has insisted that Ocado Group and M&S are “absolutely aligned,” despite the wrangling over the latter’s withheld final payment for the joint venture. payment by August, dependent on the venture’s performance against an undisclosed target in the year to November 2023.

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Payment Services Grocer Planning Supermarket 64

Retail TouchPoints

DECEMBER 2, 2020

Consumers don’t have to think about transportation, parking, and other limitations like store hours; and Credit cards and virtual payments are like chips in a casino. Grocers and big box retailers are under more pressure to spur online impulse buying because foot traffic has slowed down during the pandemic.

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Retail Gazette

MARCH 1, 2024

He explained he was “getting to a point” where he could step aside and hire a chief executive to lead the grocer. Speaking to the BBC in his first interview , Issa explained he was carrying out a “reset” of the retailer before hiring a new CEO. Market share will fluctuate over a period of time.

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Mass Relators

JULY 25, 2022

on Monday announced the deployment of an online service for Electronic Benefits Transfer (EBT) recipients shopping at its Albertsons, Safeway, Jewel-Osco, Vons, and Pavilions banners. ” The post Albertsons accepts EBT payments online for SNAP customers appeared first on MMR: Mass Market Retailers.

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Payment Services Grocer Accounting Shopping 52

I Vend

AUGUST 10, 2021

According to industry experts The Grocer magazine, UK supermarkets continue to see high levels of growth. iVend Supermarket iVend helps supermarkets offer uninterrupted service to their customers. Learn how our retail technology drives process transformation in grocery. year on year. Online is essential. Delivery options.

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Cisco Retail

APRIL 9, 2021

But traditional brick-and-mortar grocers are unlikely to have all the expertise in house to go it alone. And no single vendor, not even Cisco with one of the broadest portfolios of software, hardware, and services in the industry, can provide everything from soup to nuts needed by a national grocery chain to digitally transform itself.

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Retail TouchPoints

NOVEMBER 8, 2023

Giving heft to this shift have been the names steadily joining the ranks of marketplace operators — retail heavyweights like Hudson’s Bay , Macy’s , Simon Property Group and Kroger all have joined the fold, and the common denominator among many of them (and in the case of the above list, all of them) is SaaS marketplace platform Mirakl.

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365 Retail

JULY 24, 2023

Now processing over 10% of the global grocery sales data, Retail Insight , the leading provider of in-store operations execution software, is targeting its next growth phase, consolidating its position as a global technology leader, while expanding into new territories, supported by a series of senior hires.

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Star Miconics

JANUARY 17, 2025

Explore Star's Kiosk Solutions The Self-Service Revolution: Grocery Edition Grocery technology at NRF 2025 didnt just stand out; it shouted its presence. Self-service kiosks and checkout stations were front and center, and not just for the sake of automation. Offer Scalable Systems: Grocery operations arent static.

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Mass Relators

MARCH 25, 2024

. — Building on burgeoning consumer interest in the link between health and nutrition, the grocery industry aims to raise its profile as a destination for a broad and expanding range of products and services that support customers’ well-being. That percentage is even higher, at 84%, when we look at just food retailers.”

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Retail Gazette

SEPTEMBER 5, 2023

He says: “You’ve probably done some brand awareness, you’ve done an ad to bring them to your site, you’ve got them on your site, they’re in a process to buy, and then you annoy them with ads. “That’s actually the worst of both worlds.

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