Retail TouchPoints

MARCH 26, 2024

Cooperative food wholesaler Associated Wholesale Grocers (AWG) , which serves independently owned supermarkets, has expanded its partnership with Instacart to offer ecommerce and same-day delivery solutions as well as smart cart technology to its member retailers. An Instacart shopper will then pick and deliver the order.

Grocer 147

Grocer Wholesale Supermarket Shopping 147

Retail TouchPoints

FEBRUARY 20, 2025

Act Two is digitizing the in-store experience with services like Caper [smart carts] and FoodStorm [order management]. Were building our technology for our retailer partners to help them compete with much, much, much larger players and grocers. Where we’re going is to unify the experience. But what exactly is driving this?

Grocer 191

Grocer Shopping Consumer Management 191

Retail TouchPoints

FEBRUARY 13, 2025

And in many cases, traditional product information management (PIM) systems are one of the main culprits. Managing product information manually or with outdated systems inevitably leads to inefficiencies, errors and wasted resources. However, theres more to a modern PIM than simply layering in an AI component.

Planning 179

Planning Grocer Marketing Advertising 179

Retail TouchPoints

APRIL 12, 2022

AI and robotics will be widespread: By 2032, you should expect pickup only grocers to be open throughout the U.S., In addition, grocers will use robotic MFCs (microfulfillment centers) to pick and pack their goods from the store locations. Apps as a concept will remain, but the next experience will be far more integrated.

Shopping 358

Shopping Grocer Home Furnishings Drop-Shipping 358

Retail TouchPoints

MARCH 18, 2021

Online grocery’s previously lethargic rate of adoption meant that grocers lagged other retail sectors in multichannel merchandising systems, customer data management and fulfillment technology. As a result, profitability for these online grocers is a challenge. Specifically, expect to see the following come to pass: 1.

Fulfillment 246

Fulfillment Grocer Inventory Management Customer Experience 246

Retail TouchPoints

JUNE 6, 2022

As grocers around the world work furiously to meet consumers’ demand for delivery without breaking the bank, Chinese online grocer Missfresh looks to have a winning model. We’ll have different promotions in the afternoon or late evening period to make sure that we’re managing a good inventory turnover,” explained Chen. “It’s

Grocer 321

Grocer Inventory Turnover Fulfillment Shopping 321

Inside Retail

JULY 26, 2021

Today, technology and recipe management systems enable industrial scale, accurate labelling of packaged food to comply with current legislation and food safety guidelines. Prescriptive health management is also closely looking into how fresh food contributes to how nutrition can prevent, manage and treat illness.

Grocer 130

Grocer Supermarket Consumer Management 130

Retail Gazette

MARCH 11, 2025

The frozen food specialist has promoted category trading manager Adam Smith to head of retail media, who will head up the retailers first dedicated in-house team, The Grocer reported. Iceland is preparing to introduce thousands of digital screens across its store estate as part of a major push into retail media.

Supermarket 95

Supermarket Grocer Advertising Promotions 95

Retail TouchPoints

MAY 5, 2023

The Sprouts website and app are also powered by Instacart Platform , which is Instacart’s technology suite for grocers. This approach makes managing multiple campaigns easier and less complex as we scale.” Carrot Ads is part of Instacart Platform and makes Instacart Ads technologies available on retailer’s own websites.

Advertising 298

Advertising Grocer Marketing Consumer 298

Retail TouchPoints

OCTOBER 26, 2020

If you’re a grocer, you have different problems than if you’re a fashion retailer, right? Grocers were sitting there with huge supply chain issues, especially initially with the surge in consumers hoarding products and the run on their stores. It’s no longer ‘I always go to the same grocer every week.’

Grocer 336

Grocer Consumer Promotions Fashion 336

Retail TouchPoints

FEBRUARY 21, 2022

Consumers demand grocers and mass merchants in particular provide these last-mile services, and it’s not without challenges, as over 40% of grocery consumers cite delivery and fulfillment services as key attributes while deciding where to shop in the past year. Lindsey Mazza is Global Retail Lead at Capgemini Group.

Consumer 313

Consumer Merchant Services Grocer Apparel 313

Retail TouchPoints

JUNE 26, 2023

Get ready, get excited, retailers and customers alike, the 2D barcode, a compact square label with splotches and spaces that encode up to 350X more data than a traditional UPC (4,000 characters) will have a significant impact on managing the business and delivering better customer experiences.

Merchant Services 279

Merchant Services Inventory Management Grocer Customer Experience 279

Inside Retail

JUNE 14, 2023

RedMart by Lazada, Singapore’s first fully digital grocer, recently released the findings of its latest research into Singaporean grocery shopping and restocking habits. Among the highlights, it revealed that eight out of 10 Singaporeans still prefer shopping online for groceries, even in post-pandemic times.

Marketing 246

Marketing Grocer Promotions Consumer 246

Retail TouchPoints

SEPTEMBER 7, 2023

Instacart has made a number of updates to its tools for grocers, further expanding its reach beyond its own app. Once a merchant installs the Instacart app within Shopify, they can set up a free Instacart Ads Manager account. And within Ads Manager, they can use Instacart’s digital marketing tools to grow their brand.

Grocer 263

Grocer Accounting Advertising Shopping 263

Retail TouchPoints

JULY 8, 2021

Grocers could include links to a set of curated recipes tailored to products purchased, or retailers could invite customers to play a fun trivia game, specific to their purchase, to drive education and anticipation. James Riess is SVP, Strategy and Insights at Merkle Promotion & Loyalty Solutions.

ATS 264

ATS Fulfillment Shipping Grocer 264

Inside Retail

MAY 2, 2024

Customers are looking for more ways to save, are cross-shopping more, buying more own brand and buying more product on promotion,” said Banducci. In addition to Coles, Woolworths and IGA – independent grocers, Bunnings and Amazon are benefitting from the cross-buying trend and seeing their market share increase.

Consumer 255

Consumer Shopping Supermarket Promotions 255

Retail TouchPoints

APRIL 12, 2023

Grocers that convince customers to become loyalty card holders, for example, will achieve levels of customer retention that restaurants don’t often see. This means that grocers must follow many other retailers and develop their own delivery systems, or partner with delivery platforms like Instacart or Getir.

Supermarket 264

Supermarket Grocer Customer Retention Checkout 264

Wiser

MARCH 11, 2025

Essential Knowledge to Optimize Your Retail Audit Process A well-executed retail audit provides critical visibility into everything from shelf conditions and associate performance to customer sentiment and promotional effectiveness. Photo documentationespecially for displays and endcapsensures promotional efforts are executed correctly.

Beauty and Health 78

Beauty and Health Promotions Inventory Turnover Location 78

Retail TouchPoints

MARCH 30, 2022

Whether it is training associates on more efficient ways to shop for an order or educating them on how to manage an automated system that picks and packs the order, we’re proud of the opportunity to upskill our associates with regards to last mile work. “. The focus on employees stretches beyond basic tasks.

Fulfillment 298

Fulfillment Drop-Shipping Supply Chain Management Grocer 298

Retail Gazette

JANUARY 22, 2025

Accenture retail strategy and consulting managing director Matt Jeffers notes that shoppers are continuing to prioritise conscious consumption. Moorut explains that retailers ultimately need to get better at promoting their sustainability credentials when they invest to establish them.

Fashion 105

Fashion Grocer Consumer Shopping 105

Retail Gazette

MARCH 14, 2025

Asda chair Allan Leighton has laid down his game plan for turning around the UK’s third biggest grocer and “ regaining customers trust” The supermarket chain saw its like-for-like sales slide 3.4% It was also the only grocer to see its sales fall over the crucial Christmas trading period, according to Kantar.

Planning 97

Planning Supermarket Grocer Returns 97

Retail Gazette

FEBRUARY 9, 2025

Current managing director of its clothing & home arm Richard Price will step down following a handover period at the end of April, succeeded by former CEO of Boohoo Group John Lyttle. The retailer also promoted director of womenswear Maddy Evans to the role of M&S Woman.

Grocer 82

Grocer Supermarket Promotions Planning 82

Inside Retail

JUNE 3, 2021

Thirteen years after Woolworths introduced self-service checkouts to Australian supermarket shoppers, discount grocer Aldi has bowed to the demand for quick and convenient self-serve transactions at its stores. A rolling tool chest, USB condenser microphone and an auto shredder are among the upcoming items being promoted on the site.

Payment Services 52

Payment Services Checkout Promotions Supermarket 52

Retail Gazette

JANUARY 10, 2025

We saw a lot of early buyers into some of the big purchases, so frozen turkeys were up quite significantly this year, our meat joints, which we launched early this year, showed very strong growth, so you could see people managing their spend over the period.

Supermarket 111

Supermarket Promotions Grocer Shopping 111

Inside Retail

JANUARY 3, 2023

Retail workers have access to information about products, promotions, and pricing instantly. In warehouses at retail businesses including Amazon and UK online grocer Ocado, RPA robots are being used to handle tasks such as picking and packing orders. Introducing low-code tools.

Payment Services 290

Payment Services Shopping Checkout Kiosk 290

Retail Gazette

AUGUST 19, 2024

Morrisons has suffered a wave of senior management departures, with seven senior executives exiting over the summer, including convenience director Miles Foster, chief customer officer Darren Blackhurst, property director Mark Nowak, and productivity director Jonathan Bell. Related Story Is Asda’s huge IT overhaul on track?

Grocer 124

Grocer Supermarket Promotions Management 124

Retail Gazette

MAY 12, 2025

The grocery giant is planning to add thousands of digital screens to its Iceland and Food Warehouse shops by the end of 2025, andhas set up its own “purpose-built platform” to manage the scheme. Smith said: “We are excited to be partnering with GIG Retail to further our retail media capabilities.

Supermarket 59

Supermarket Grocer Advertising Promotions 59

Retail Gazette

JANUARY 15, 2024

The grocer’s Health Menu range brings more than 45 new products across all eating occasions to stores, created by Asda’s in-house nutritionists and expert chef team. Running from 23 January to 25 January on Islington High Street, London, all the proceeds will go towards the retailer’s charity partner, Tickled Pink.

Supermarket 119

Supermarket Promotions Grocer Management 119

Inside Retail

MARCH 14, 2024

Independent Queensland grocer Skippys Fresh Frootz has garnered attention on social media for its videos highlighting its low prices at a time when Australia’s major supermarkets are facing scrutiny for their lack of transparency in their price-setting practices.

Supermarket 263

Supermarket Accounting Grocer Checkout 263

Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. If the NRF show is any indicator, then that is exactly things are headed in the coming years.

Point of Sale 287

Point of Sale Promotions Inventory Management Grocer 287

Retail TouchPoints

JULY 3, 2020

Digital Signage: Digital signs are gaining traction indoors these days, and serve as a form of in-store digital marketing for grocers, allowing them to showcase promotions, highlight new products, or provide cooking inspiration for seasonal or unusual ingredients. How Smart Shelves Are Changing In-Store Experiences On The Floor.

ATS 218

ATS Supermarket Promotions Inventory Management 218

Retail Gazette

FEBRUARY 4, 2025

Sainsburys has promoted its chief marketing officer, Mark Given, to the newly created role of chief marketing, data, and sustainability officer as part of the supermarkets broader push to strengthen its data and analytics capabilities.

Promotions 66

Promotions Supermarket Grocer Marketing 66

Retail TouchPoints

JULY 5, 2022

The ordering in grocery is the secret sauce of leading digital grocers. Really good online grocers understand what you ordered in the past and make it really easy for you to reorder. “The ordering and the size of the baskets [for online grocery] are quite different,” explained Anderson.

Merchant Services 323

Merchant Services Shipping Customer Experience Grocer 323

Retail Gazette

JULY 24, 2024

Iceland managing director Richard Walker has claimed Aldi and Lidl are “preventing competition on retail parks” using “legal tricks” involving restrictive covenants in property deals. This is due to Aldi and Lidl not being part of the market investigation when the laws were formed in 2010, due to their smaller size.

Supermarket 124

Supermarket Grocer Planning Promotions 124

Retail TouchPoints

JULY 14, 2021

“If both parties began looking at a variety of data sets, but through the same lens, there would be much more strategic alignment and much less of a disconnect visible in inventory management,” noted Melissa Minkow, Retail Industry Lead at CI&T in an interview with Retail TouchPoints.

Inventory Management 264

Inventory Management Grocer Consumer Planning 264

A1 Retail

FEBRUARY 28, 2025

The award programme hand-picks those technologies that have the power to unlock competitive advantage and digitally transform retailers capabilities whether its AI solutions that drive efficiencies or power promotions, to tech that digitally connects the shelf-edge and innovations that optimise product information.

Markdowns 66

Markdowns Promotions Grocer Location 66

Retail TouchPoints

APRIL 25, 2024

This involves grouping a variety of retailers and/or grocers into a consortium-like structure and integrating the data from each to develop a more comprehensive view of the customer. However, RMNs that segment their promotional offers within their loyalty programs experience higher engagement and repeat business.

Advertising 271

Advertising Grocer Marketing Consumer 271