Retail TouchPoints

OCTOBER 29, 2020

Walmart will test combining store/fulfillment center locations at four existing stores, using them as test beds for new technology, digital tools and physical enhancements. The stores will focus on implementing new tools that can help speed up both customer service and order fulfillment. in a statement.

Fulfillment 192

Fulfillment Shopping Checkout Apparel 192

Retail TouchPoints

SEPTEMBER 14, 2021

Amazon is adding 125,000 new warehouse and transportation jobs as it seeks to staff up the 350 fulfillment centers, sortation centers, regional air hubs and delivery stations it has opened this year, 100 of which will open in September alone.

Fulfillment 233

Fulfillment ATS Location Marketing 233

Retail TouchPoints

APRIL 17, 2023

Nordstrom has named Jason Morris as its new Chief Technology and Information Officer, effective May 1. At Nordstrom, Morris will oversee technology functions including engineering, data science and analytics. Morris will bring more than 25 years of tech experience, most recently as SVP of Enterprise Business Services at Walmart.

Location 210

Location Management Marketing ATS 210

Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

Store Operations 266

Store Operations Shipping Fulfillment Store Layout 266

Retail TouchPoints

NOVEMBER 29, 2022

stores, to distribution center-based fulfillment of large items like riding mowers, grills and furniture. CEO Marvin Ellison, speaking during a recent conference call discussing the home improvement retailer’s Q3 financial results, revealed that Lowe’s is on track to change over its entire store base to this model by the end of 2023.

Fulfillment 270

Fulfillment Markdowns Store Operations Customer Experience 270

Retail TouchPoints

JANUARY 9, 2024

The youth-oriented retailer chose the Nedap solution for its ability to help improve inventory accuracy and enhance omnichannel fulfillment capabilities, including increased usage of buy online, pick up in-store (BOPIS) functionality. The chainwide rollout is expected to be completed in Q1 2024.

Fulfillment 231

Fulfillment Location Shopping ATS 231

Retail TouchPoints

NOVEMBER 17, 2023

The devices “have high-quality cameras on them, and we’re instructing our associates to take pictures of the overheads at an appropriate cadence,” throughout the day, said Hari Ramamurthy, a Technology Fellow at The Home Depot in an interview with Retail TouchPoints.

Loss Prevention 221

Loss Prevention Visual Merchandising Store Operations Fulfillment 221

Retail TouchPoints

APRIL 25, 2024

Even though many shopping malls have been going through an “identity crisis,” Simon has been working to enhance the customer experience at its centers, using Dropit to offer omnichannel inventory management and fulfillment capabilities in September 2023 and equipping “helper elves” with ChatGPT 4.0-powered

Inventory Management 243

Inventory Management Customer Experience Fulfillment Shopping 243

Retail TouchPoints

FEBRUARY 13, 2024

The robots from Simbe support the solution provider’s Store Intelligence platform, providing real-time inventory insights to better inform product stocking, ordering, merchandising and ecommerce fulfillment.

Fulfillment 252

Fulfillment Supermarket Marketing Location 252

Retail TouchPoints

MARCH 6, 2024

The solution features built-in catalog services and automated marketing campaigns as well as flexible fulfillment solutions that allow retailers to choose the model that works best for their stores.

Grocer 226

Grocer Fulfillment Supermarket Marketing 226

Retail TouchPoints

JULY 17, 2020

The impact of digital technology on the retail industry has been nothing short of profound. Amid all the turmoil, one thing is clear: COVID-19 is simply a catalyst for adopting digital retailing technology. In recent years, bricks have morphed into clicks and taps as consumers have embraced the convenience of online shopping.

Merchant Services 204

Merchant Services Payment Services Shipping Shopping 204

Retail Focus

AUGUST 15, 2022

Original research of 100 UK retailers by Pricer, the world’s most trusted electronic shelf label (ESL) provider, showed that two fifths (39%) felt that in the last 12months there has been more pressure put on the store to fulfil ecommerce orders, rising to 52% of store associates.

Fulfillment 130

Fulfillment Promotions Store Operations Management 130

Retail TouchPoints

APRIL 18, 2023

Bryan Muehlberger, previously CIO of The Beachbody Company and Red Bull , will oversee all digital and information technology as Vuori’s CIO, including digital commerce and retail store technology.

Finance 337

Finance Fulfillment Planning Management 337

Retail TouchPoints

FEBRUARY 27, 2024

The third pillar of the new strategy will be simplifying and modernizing end-to-end operations. The retailer plans to rationalize and monetize its supply chain asset portfolio, streamline fulfillment, improve inventory planning and allocation and deliver a scalable technology platform.

Location 267

Location Department Stores Fulfillment Planning 267

Retail TouchPoints

APRIL 22, 2022

The event, which combines three previously separate shows, has been designed to provide a broad view of industry and consumer trends, as well as deep dives into role-specific topics and technologies. Ecommerce executives need to be concerned with what happens when shoppers visit a brick-and-mortar store to check out an item in person.

Visual Merchandising 308

Visual Merchandising Fulfillment Store Operations Consumer 308

Retail TouchPoints

DECEMBER 13, 2023

Brands and retailers realize there is no one-size-fits-all strategy for stores — and design teams are rising to the challenge by thinking more creatively and thoughtfully about how they can innovate through new formats, technologies and collaboration methods. Cornelius: We’ve seen engagement-driven concepts with more community stores.

Loss Prevention 286

Loss Prevention Visual Merchandising Sporting Goods Store Operations 286

365 Retail

SEPTEMBER 23, 2021

Reimagining the role of the store as an online fulfilment channel will become an increasing priority for retailers in their post-pandemic recovery, the latest IDC White Paper, sponsored by Sensormatic Solutions , the leading global retail solutions portfolio of Johnson Controls , has revealed.

Fulfillment 52

Fulfillment Store Layout Shipping Consumer 52

Retail TouchPoints

JULY 25, 2023

It helps, of course, that Walgreens has an enviable store footprint: more than 8,800 stores nationwide, putting 78% of the U.S. population within five miles of a Walgreens store. But it’s how those stores operate that allows them to effectively serve as fulfillment hubs.

Payment Services 238

Payment Services Fulfillment Store Operations Point of Sale 238

Retail TouchPoints

JULY 5, 2022

In fact, Retail TouchPoints has seen the number of channels used to conduct business grow year after year in its annual Omnichannel and Fulfillment Benchmark Survey. Prediction 2: Diversification of fulfillment services will be key to omnichannel success. The store has become a central hub for omnichannel fulfillment.

Fulfillment 261

Fulfillment Social Commerce Customer Retention Consumer 261

Retail TouchPoints

SEPTEMBER 22, 2023

Insights are then applied to both online and in-store experiences. Retailers may not have the optimal distribution networks, store designs, labor pools or technology solutions ready to tackle holiday demand spikes. They rely on fixed infrastructure, existing technologies and constrained labor pools. Reduce cost.

Shipping 256

Shipping Wholesale Fulfillment Consumer 256

Retail TouchPoints

SEPTEMBER 1, 2022

In an ideal world, no retailer would wind up with excess inventory because they would have the right insights to understand where and when their product most needs to be fulfilled. Turning to tech-enabled fulfillment not only reduces the chances of excess inventory and lowers costs. Better Inventory Forecasting = Happier Customers.

Fulfillment 285

Fulfillment Supply Chain Management Management Consumer 285

Retail TouchPoints

NOVEMBER 3, 2021

As it did with many other aspects of retail, COVID-19 gave a major boost to touchless technology applications — and enthusiasm for these solutions will continue even after the pandemic has waned, according to Greg Buzek, Founder and President of IHL Group. of all in-store sales and the GDP of Canada.

Payment Services 351

Payment Services Checkout Fulfillment Kiosk 351

Retail TouchPoints

MARCH 24, 2022

Analyzing the entire Top 50 in a blog post , David Marcotte, SVP, Global Insights & Technology at Kantar identified several important global commerce trends: Solid performance by c-store retailers including A.S. Omnichannel access is expanding to lower-income groups , which can be a major game changer in Latin America and Africa.

Fulfillment 279

Fulfillment Department Stores Supermarket Returns 279

Retail TouchPoints

OCTOBER 31, 2023

Results from Retail TouchPoints’ 2023 Store Operations Survey indicate that hiring and retaining associates, at 70% , and high employee turnover rates, at 67% , are their top challenges. Assess technology gaps and make better use of what you have. Train early and train often.

Employee Engagement 273

Employee Engagement Store Operations Consumer Management 273

Retail TouchPoints

FEBRUARY 26, 2024

Since then, the demographic makeup of California has changed dramatically, not to mention the economic and technological realities of the state and the country. Sherwood took Retail TouchPoints behind the scenes of the chain’s technology and service evolution as it continues to grow across the West.

Loss Prevention 290

Loss Prevention Jewelry Payment Services Accounting 290

Retail TouchPoints

JULY 25, 2022

Retailers save on shipping costs while leveraging their in-store inventories to fulfill customer orders, while shoppers get the products they want without having to wait for a delivery. Prior to this, online orders had been fulfilled from a central distribution center. Improving Store Operations Efficiency.

Fulfillment 207

Fulfillment Promotions Shipping Store Operations 207

Retail TouchPoints

DECEMBER 22, 2021

Passengers can use their mobile devices to order contactless deliveries to their location in the airport’s Concourse B from select retail stores operated by Paradies Lagardère. A fleet of fully autonomous delivery robots that carry food and retail items have debuted at the Cincinnati/Northern Kentucky International Airport (CVG).

Store Operations 312

Store Operations Customer Experience Location ATS 312

Retail TouchPoints

NOVEMBER 22, 2023

“Adding Uber Eats to our stable of marketplace options was a natural next in expanding convenient access to our better-than-elsewhere bargains and fulfilling the omnichannel objective within our multi-year plan,” said Matt Weger, SVP and Chief Digital and Technology Officer at Big Lots in a statement.

Fulfillment 147

Fulfillment Planning Consumer Shopping 147

Retail TouchPoints

SEPTEMBER 29, 2020

Session topics ranged from ramping up touch-free in-store technologies to strengthening supply chains and getting the most out of marketplaces. Adding to this challenge is the fact that many retailers have been forced to lay off staff in stores due to the pandemic — and some might never get back to their pre-COVID personnel levels.

Payment Services 270

Payment Services Fulfillment Location Shipping 270

Retail TouchPoints

JULY 16, 2021

As consumer habits and expectations continue to change toward cleaner, safer, accurate and hyper-personalized experiences — during and after the pandemic — retail is struggling to fulfill such on-demand productization and experiences safely and efficiently. Hello, Micro-Factories!

Fulfillment 328

Fulfillment Consumer Target Market Shipping 328

Retail TouchPoints

FEBRUARY 25, 2022

” The retailer provided recommendations for three providers: FineLine Technologies , Avery Dennison and PAX Tag and Label. With more brands and manufacturers applying RFID tags to their goods to meet retailer mandates, technology companies and some retailers are trying to create a path for a return on investment for those suppliers.

Drop-Shipping 281

Drop-Shipping Jewelry Shipping Inventory Management 281

Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

Fulfillment 223

Fulfillment Payment Services Beauty and Health Checkout 223

Retail TouchPoints

JANUARY 29, 2024

Many of these retailers have added several technologies to their arsenal to boost the in-store shopping experience for the customer and to better understand the customer journey to and through their stores. They also can make sure they have the right number of proofing point areas to fulfill the need. Active shoppers.

Fulfillment 301

Fulfillment Fashion Shopping Management 301

Retail TouchPoints

SEPTEMBER 28, 2020

Ecommerce execution will lean more heavily on store-based fulfillment. Holiday hires will help retailers leverage their store-based omnichannel fulfillment capacity through buy online, pick up in-store (BOPIS), curbside pickup, home delivery and ship-from-store services.

Fulfillment 305

Fulfillment Department Stores Shipping Planning 305

Theatro

APRIL 5, 2023

The goal was to create consistent in-store communications across all stores and to overcome challenges caused by manual processes and legacy communication tools. We recognized that their proposal across the difference technologies and devices would have the greatest potential impact.”

Employee Engagement 52

Employee Engagement Management Location Accounting 52

Retail TouchPoints

MARCH 18, 2021

The return to brick-and-mortar will be a slow, steady process, and preparing stores for the great return will be as much about making shoppers comfortable as it will be about enticing them back. In-Store Fulfillment is Now Part of the Brand, Not a Convenient Extra. said Scaretta. “ Now consumers look for that.”.

Sporting Goods 297

Sporting Goods Fulfillment Returns Store Layout 297

Retail TouchPoints

JULY 27, 2020

curbside pickup, turning entire stores into fulfillment centers) has left many retailers unprepared for this now new-normal, and has exposed their slow speed towards digital transformation. Yes, some technologies (e.g. Several themes emerged, including: Retail in the U.S. Mark Ryski, Founder, CEO and Author, HeadCount Corp.

Returns 200

Returns Fulfillment Checkout Marketing 200