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Amazon Service Refinements: New ‘Low-Cost’ Store, Prime Fuel Discount, Ending of ‘Today’ Delivery Service

Retail TouchPoints

Not all the changes have been additions— Amazon also is reportedly winding down its Today same-day delivery service for sellers that also have brick-and-mortar stores. Here’s all the recent news on Amazon’s recent services shuffle. Retailers currently using the service include Office Depot, Staples, Petco, Pacsun and GNC.

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Social Commerce Revolution: How Payments Innovation Transformed the Digital Shopping Experience

Retail TouchPoints

They extend to things like livestreams, shoppable content and payment links within Instagram Reels, stories, TikTok videos or Pinterest Pins. Here, Ill outline this infrastructure and other top considerations for merchants and platforms as they wade into this new domain.

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DoorDash Simplifies Multi-Merchant Shopping, Offers Discounts to EBT Recipients

Retail TouchPoints

DoorDash has redesigned its shopping experience for retail products, allowing customers to search for an item across multiple merchants with prices and estimated delivery times displayed in a single view. per month, offering $0 delivery fees and lower service fees on eligible orders.

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AliExpress Opens to U.S. Sellers as it Preps for 11.11 Singles Day

Retail TouchPoints

-based merchants via AliExpressDirect, offering 0% commissions and $0 onboarding costs as part of a special introductory offer. The China-based marketplace also will provide marketing, business and customer service support, including handling buyer inquiries and after-sales disputes, free of charge.

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1-800-Flowers.com Partners with Uber to Manage V-Day Delivery Spikes

Retail TouchPoints

1-800-Flowers.com is collaborating with Uber Direct Ubers white label delivery service for merchants to help florists meet demand during one of their busiest periods of the year (and a day when many panicked Romeos and Juliets buy flowers at the last minute) Valentines Day.

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Shopify Adds Guardrails to Control Agentic Purchases

Retail TouchPoints

Shopify has added new rules to the millions of merchant websites it powers, requiring that purchases made by agentic AI platforms aren’t completed without a “final human review.” Automated scraping, ‘buy-for-me’ agents or any end-to-end flow that permits payment without a final human review step is not permitted.”

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Study: How Retailers are Managing the Tug-of-War Between Employee Satisfaction and Profitability

Retail TouchPoints

As a result, the 74% of merchants that saw their store operations budgets increase between 2023 and 2024 had to figure out the best way to allocate this money toward a wide-ranging set of needs, from new in-store technology and inventory management solutions to employee training and engagement initiatives.