Retail TouchPoints

MAY 31, 2022

There are an almost infinite number of answers, but the long and the short of it is that 5G will enable merchants to perform intricate digital tasks faster and on a much larger scale. “5G This often goes hand-in-hand with cloud computing (data processing that happens in the cloud as opposed to servers on site). “5G

Merchant Services 354

Merchant Services Checkout Shrinkage ATS 354

Retail TouchPoints

SEPTEMBER 27, 2023

Simon Properties is partnering with Dropit to bring omnichannel inventory management and fulfillment capabilities to its facilities. Dropit layers AI technology into existing fulfillment systems to empower merchants to use real-time data that powers dynamic decision-making to balance inventory, optimize sourcing and streamline returns.

Returns 263

Returns Merchant Services Fulfillment Inventory Management 263

Retail TouchPoints

AUGUST 6, 2024

Grubhub now has 30 personalized recommendation carousels on its homepage, spotlighting merchants with delivery ETAs of 30 minutes or less, merchants featuring the customer’s favorite cuisine and more. Grubhub+ members will be charged a lower fee, and for a limited time these loyalty program members can access the service at no cost.

Merchant Services 278

Merchant Services Checkout Returns Supermarket 278

Retail TouchPoints

OCTOBER 26, 2023

Happy Returns offers box-free, label-free returns for more than 800 merchant partners at over 10,000 locations across the U.S. The company was acquired by PayPal a little over two years ago as part of PayPal’s ambition to expand beyond payments and become a “ digital commerce enablement engine.”

Returns 264

Returns Merchant Services Payment Services Location 264

Retail TouchPoints

APRIL 24, 2025

Grubhub was inspired by the meteoric rise of retail media , which also has propelled the debut of media networks from other delivery and transportation services such as Uber and Lyft as well as companies more ancillary to the retail landscape, such as BNPL solution Klarna , payments provider PayPal and United Airlines.

Merchant Services 147

Merchant Services Advertising ATS Payment Services 147

Retail TouchPoints

SEPTEMBER 12, 2023

The pandemic made “supply chain” a commonplace term, and now Amazon wants to make it a commonplace service. It typically involves manufacturing, global and local logistics, storing products in bulk and distribution to multiple sales channels — and then fulfillment and that last-mile delivery that FBA offers.”

Merchant Services 299

Merchant Services Fulfillment Inventory Management Location 299

Retail TouchPoints

MAY 5, 2025

1-800-Flowers.com , which already uses the Uber Direct white-label delivery service for merchants, will now appear directly on the Uber Eats app just in time for Mothers Day. By summer 2025, both brands expect that more than 500 locations will be live on the app.

Merchant Services 147

Merchant Services Location Marketing Customer Experience 147

Retail TouchPoints

AUGUST 1, 2022

Amazon is continuing to expand its last mile services beyond its own retail ecosystem with the addition of same-day delivery service from a number of leading retailers’ stores, including PacSun , GNC , SuperDry and Diesel. The service is free for U.S. Sur La Table and 100% Pure also will join this roster in the next few months.

Merchant Services 278

Merchant Services Fulfillment Checkout Location 278

Retail TouchPoints

APRIL 29, 2022

On average, it costs $33, or 66%, of the price of a $50 item for retailers to process a return, up from 59% last year, Optoro estimates. . Worst of all, for all the added costs retailers take on to fulfill returns, shoppers still are unhappy after going through a hassle-filled reverse logistics process.

Returns 312

Returns Merchant Services Drop-Shipping Shipping 312

Retail TouchPoints

APRIL 5, 2022

When it comes to embracing ethical commerce and moving corporate social responsibility (CSR) strategies forward, Amazon Web Services (AWS) research shows that retailers and CPGs identify three primary hurdles to success. Across all organization sizes and market locations in our survey, cost placed highest ( 53% ) on the list of challenges.

Merchant Services 272

Merchant Services Beauty and Health Returns Consumer 272

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

Merchant Services 287

Merchant Services Payment Services Promotions Location 287

Retail TouchPoints

OCTOBER 13, 2020

Omnichannel Fulfillment: Position Imaging — which enables logistic efficiency with new and advanced tracking technologies used to provide visibility throughout the logistics chain. E-Commerce Optimization: Taste — making artificial intelligence fun and consumer-friendly, and offering a personalized shopping experience.

Loss Prevention 285

Loss Prevention Merchant Services Fulfillment Returns 285

Retail TouchPoints

SEPTEMBER 13, 2024

DoorDash continues to add new merchants in the ramp-up to the holiday season. The latest additions to the delivery service including Asian supermarket chain H Mart and beauty brand Aveda , which join fellow newcomer Mattress Firm.

Merchant Services 263

Merchant Services Accessories Supermarket Consumer 263

Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. Among other benefits, these types of solutions simplify employee training and make it easier to move associates to different locations as scheduling needs demand.

Point of Sale 262

Point of Sale Merchant Services Payment Services Checkout 262

Retail TouchPoints

AUGUST 18, 2022

Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment. consumers say they have used a buy now, pay later service, according to a recent study from The Ascent, a Motley Fool service. BNPL fulfills a need that previously wasn’t being met,” said Sharp. In fact, 50% of U.S

Merchant Services 278

Merchant Services Payment Services Consumer Point of Sale 278

Retail TouchPoints

MARCH 17, 2022

Walmart has open positions across multiple segments of the company, including merchants, marketers, pharmacists, optometrists, software engineers, data scientists, distribution, store and club managers. Convenience store retailer Casey’s will host in-person hiring events March 23 and 24 at its more than 2,400 stores to fill 5,000 positions.

Merchant Services 264

Merchant Services Payment Services Promotions Management 264

Retail TouchPoints

NOVEMBER 11, 2021

Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment. 16 from 12:45 to 1:15 p.m. Reimagining and reconfiguring the physical store. 17 from 1:20 to 2:10 p.m. 17 from 1:20 to 2:10 p.m.

Merchant Services 342

Merchant Services Payment Services Consumer Beauty and Health 342

Retail TouchPoints

MARCH 24, 2022

As a result, drop-off (at a carrier or retail location) became the preferred returns method for 67% of consumers, according to our BOXpoll surveys. Where consumers live has a lot to do with which returns process they prefer. Meanwhile, 57% of parents are likely to use home pickup versus 41% of others. consumers love the USPS.

Returns 312

Returns Drop-Shipping Merchant Services Shipping 312

Inside Retail

MARCH 25, 2024

For retail merchants who prioritise the customer experience, Shopify POS offers a powerful combination of product and platform that empowers retailers to design the in-store experiences that differentiate their brand,” explains Shaun Broughton, MD Apac and Japan at Shopify. per cent uptime across the Shopify platform.

Customer Experience 243

Customer Experience Merchant Services Checkout Payment Services 243

Retail TouchPoints

DECEMBER 6, 2021

In the last year, startups such as Jokr , Gorillas and GoPuff have left legacy delivery services like Uber Eats and Instacart scrambling to keep up in the speed wars. To start, ultra-fast deliveries will be offered from a new DashMart location in Chelsea, with more locations and partners coming over the next few months.

Merchant Services 298

Merchant Services Location Planning Consumer 298

Retail TouchPoints

SEPTEMBER 8, 2023

As they begin to address these expectations, many retail IT teams are finding that the process is costly and complex. And although omnichannel fulfillment is growing in importance, they still want to drive offline sales and bring people into the store, while also minimizing the impact of shipping costs on their bottom line.

Merchant Services 258

Merchant Services Shipping Fulfillment Markdowns 258

Retail TouchPoints

JULY 11, 2024

But now the new raft of delivery service platforms that have sprung up in the past few years are now helping florists do it faster and more efficiently. 1-800-Flowers.com works with many of them to help the florists in its BloomNet network take their service to the next level. of the U.S. So we really think about retail seasons.

Merchant Services 270

Merchant Services Fulfillment Shopping Returns 270

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. That number was even higher in January 2021. “

Returns 328

Returns Merchant Services Drop-Shipping Consumer 328

Retail TouchPoints

DECEMBER 14, 2022

The partners piloted the program in select geographies this fall and are now expanding to offer nationwide delivery from more than 900 of Kroger’s sushi locations and 1,600 floral locations in under one hour. Then, in 2018, the retailer launched its own internal delivery service featuring nearly 55,000 items. in a statement.

Merchant Services 277

Merchant Services Grocer Location Consumer 277

Inside Retail

MARCH 8, 2022

ShipStation, the world’s largest multi-channel, multi-carrier e-commerce shipping solution, is launching a new feature designed to bring better savings to small businesses signed on to the service. ShipStation now offers discounted rates, so there’s more added value and convenience for the merchants.

Shipping 130

Shipping Merchant Services Payment Services Accounting 130

Inside Retail

AUGUST 27, 2024

Global e-commerce logistics provider ShipBob recently released its Global State of Fulfillment Report, which suggests that 36 per cent of brands internationally will ship to new countries this year. ShipBob is a global supply chain and fulfilment technology platform designed for SMEs and mid-market e-commerce brands.

Merchant Services 147

Merchant Services Fulfillment Shipping Inventory Management 147

Retail TouchPoints

NOVEMBER 3, 2020

By creating narrower product assortments and limiting inventory levels — especially for product shipments headed to brick-and-mortar stores —merchants would gain the ability to react more quickly to changing consumer trends, and even potentially reduce their need for markdowns. Keith Jelinek. What can the retailer learn from and improve?

Drop-Shipping 200

Drop-Shipping Merchant Services Fulfillment Shipping 200

Retail TouchPoints

OCTOBER 12, 2020

This may require geofencing techniques that can help determine how many people are waiting in a parking lot, and what they are picking up, so that crews can begin to fulfill orders as soon as customers approach a curbside pickup. Yet at the same time, automated service and support is more important than ever.

Consumer 179

Consumer Merchant Services Payment Services Shopping 179

Retail TouchPoints

SEPTEMBER 15, 2020

The good news is that retailers can make a number of adjustments both to reduce return rates and to make the overall process more streamlined and less costly. Direct Consumers To Physical Locations. in the retailer’s facilities. in the retailer’s facilities. Happy Returns works with retailers in two ways.

Returns 225

Returns Merchant Services Shipping Location 225

Retail TouchPoints

MARCH 22, 2024

DoorDash and Wing first teamed up in Australia in 2022 in a partnership that has since expanded to three locations in Queensland with over 60 participating merchants. Now, when DoorDash customers with an eligible address in Christiansburg place a qualifying order from the Wendy’s located at 2355 N. locations later this year.

Merchant Services 162

Merchant Services Fulfillment Checkout Location 162

Retail TouchPoints

DECEMBER 13, 2022

The service will be the latest addition to the FedEx Returns portfolio, which also includes printer-less and package-less return options at more than 10,000 locations nationwide. FedEx Consolidated Returns will be facilitated through supply chain services offered by FedEx Logistics and FedEx Office. of all U.S.

Returns 124

Returns Merchant Services Drop-Shipping Fulfillment 124

Retail TouchPoints

JANUARY 3, 2024

Pitney Bowes and PackageHub have debuted a no-box, no-label returns drop-off network at nearly 1,000 locations nationwide, with the promise of hundreds more launching soon. These new returns locations augment the existing network of 30,000 postal locations where Pitney Bowes currently offers no-label returns.

Returns 147

Returns Drop-Shipping Merchant Services Fulfillment 147

Retail TouchPoints

JUNE 10, 2020

However, unchecked abuse of returns policies can put a merchant out of business: 54% of the merchants surveyed in a study conducted on behalf of Forter indicated that they lost more than $5 million in revenue each year due to returns abuse. Processing legitimate returns can negatively impact a retailer’s bottom line.

Returns 179

Returns Merchant Services Drop-Shipping Accessories 179

Retail TouchPoints

AUGUST 10, 2020

For example, a CSCO was a function you’d only see in business environments where there was a clear inbound raw materials to finished goods process. A CSCO can provide visibility within the supply chain process, as well as designate measurable KPIs to communicate across an entire business. Embracing Technology.

Merchant Services 191

Merchant Services Customer Experience Returns Fulfillment 191

Inside Retail

MAY 29, 2023

Joined by his management team, McMillon met with suppliers, merchants, grantees, artisans and MSMEs (micro and small to medium enterprises) across the company’s programs, such as Walmart Sourcing, Walmart Vriddhi, Flipkart, PhonePe, Walmart Marketplace, Walmart Global Tech In India and Walmart Foundation.

Merchant Services 130

Merchant Services Payment Services Wholesale Fulfillment 130

Retail TouchPoints

OCTOBER 29, 2020

As online activity has increased during the pandemic, online fraud has too, and fraudsters are poised to wipe out a big chunk of merchant profits by posing as legitimate customers. Merchants love it because it bolsters sales, avoids shipping and helps move inventory out of stores. Impact on Merchants. What Can be Done?

Merchant Services 174

Merchant Services Shipping Accounting Returns 174

Inside Retail

SEPTEMBER 11, 2021

Speedy delivery is the name of the game for supermarket retailers all over the world right now, as major chains invest in micro fulfilment centres and explore dark stores in an effort to keep up with customers’ rising expectations during the pandemic. We set up DMWs, which are located near residential communities or office buildings.

Payment Services 130

Payment Services Merchant Services Fulfillment Marketing 130