Inside Retail

JANUARY 3, 2023

Shopify calls its expanded service a composable stack for enterprise retailers called Commerce Components by Shopify (CCS). The service offers enterprises no rate limits thus allowing brands to integrate their existing systems with Shopify’s modular components.

Customer Experience 246

Customer Experience 246

Retail TouchPoints

AUGUST 29, 2022

The news was announced in an internal memo to employees from Neil Lindsay, SVP of Amazon Health Services and Amazon Stores, according to GeekWire. Amazon Care — which offers virtual urgent care, free telehealth consultations and in-home nurse visits for select services — debuted in 2019 as a pilot program for employees.

Planning 307

Planning Marketing 307

Retail TouchPoints

MARCH 23, 2023

With the launch of its new AR Enterprise Services (ARES) division, Snap is now making its AR tech available to businesses for use on their own apps and websites through a new suite of SaaS solutions. Jill Popelka, Head of AR Enterprise Services at Snap, Inc. AR Try-On Source: Snap, Inc.

Apparel 162

Apparel Fashion Customer Experience Accessories 162

Retail TouchPoints

JUNE 26, 2023

JD.com reportedly plans to combine its 7Fresh supermarket chain with other online services, creating an independent company selling fresh food and groceries to millions of people throughout China, according to Bloomberg and other media outlets. billion USD ) and RMB 70 million ( $9.8

Supermarket 289

Supermarket Net Profit Planning Store Operations 289

Inside Retail

FEBRUARY 13, 2024

UK-based SSP Group has signed an agreement to acquire Airport Retail Enterprises (ARE) for an undisclosed sum, Verdict Food Service reported. With the acquisition, SSP will own all of ARE’s 62 locations in seven Australian airports, which are generating annual sales of approximately $200 million.

Returns 275

Returns Location 275

Retail TouchPoints

JANUARY 4, 2023

Shopify has unveiled a new modular ecommerce offering targeted at enterprise retailers in a shift away from its previous focus on primarily serving smaller retailers. . Over the last two decades Shopify has built, optimized and scaled ecommerce infrastructure that now powers more than 10% of U.S.

Checkout 273

Checkout Shopping ATS Marketing 273

Inside Retail

NOVEMBER 6, 2023

In an era when customers are demanding more personalised interaction and service from retail staff, there is no longer any room for inefficiencies in in-store execution. That’s where intelligent tools can ease team members’ burdens of juggling faster deadlines and escalating service demands.

Inventory Management 299

Inventory Management Promotions Management Shipping 299

Retail TouchPoints

FEBRUARY 2, 2024

Leveraging a Multi-Enterprise Platform Brands and retailers that outsource most of their manufacturing need technology in place to facilitate better planning far earlier in the process. Ensuring a 360-degree view of the actors and entities that make up the supply chain network forms the foundation of those strategies.

Supply Chain Management 262

Supply Chain Management Shipping Management Planning 262

Retail TouchPoints

APRIL 17, 2024

Integrating AI models like ChatGPT alongside traditional analytics like Google — or as an enabler for personalization in enterprise search tools like Lucidworks Fusion — offers a window into customer desires. Proficient in enterprise software, CRM and platforms, he excels as a team leader, fostering performance and growth.

Target Market 291

Target Market Marketing Consumer Customer Experience 291

Retail TouchPoints

JANUARY 18, 2024

As COO, Fiddelke will oversee Target’s nearly 2,000 stores, its global supply chain network, fulfillment services, network capacity planning, enterprise operations and the teams responsible for building and remodeling Target stores and facilities. Current COO John Mulligan announced his retirement plans in October 2023.

Fulfillment 241

Fulfillment Finance Accessories Apparel 241

Retail TouchPoints

APRIL 12, 2023

Launched in 2019, the Retail Media+ organization offers suppliers managed service and self-service media buying opportunities on both physical and digital retailer-owned properties as well as offsite media channels including social, display and video.

Promotions 332

Promotions Marketing Management ATS 332

Retail TouchPoints

MARCH 18, 2024

The new solution, which is part of Google’s enterprise search engine campaign management tool, Search Ads 360 (SA 360), aims to help retailers offer advertisers these kinds of closed-loop campaigns in Google Search and Google Shopping. “We

Advertising 306

Advertising Management Promotions Shopping 306

Retail Wire

JULY 7, 2023

The military’s retail operation is a massive $85 billion enterprise that provides goods and services to service members and their families around the world. But for years, the operation was plagued by inefficiency and waste. That’s where retired Navy Captain John Thompson came in.

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189

Inside Retail

MARCH 19, 2023

It’s now mission-critical for enterprises to fortify their market position and secure their staying power by future-proofing their core retail systems. To stay ahead, modern enterprises must invest in digital technologies that provide the flexibility to respond to unexpected changes while adapting to customer and business needs of the future.

Payment Services 225

Payment Services Marketing Promotions Customer Experience 225

Retail TouchPoints

JUNE 23, 2022

SmartSense offers real-time product traceability and assessment monitoring that enables enterprises to deliver a high-quality customer experience. The SmartSense platform is currently responsible for monitoring more than 80,000 sites across healthcare, grocery, food service and supply chain.

Customer Experience 290

Customer Experience Management 290

Retail TouchPoints

JUNE 30, 2023

These stores offer products and services at attractive prices to reach a broader group of consumers. In May, the retailer partnered with chefs, agricultural enterprises and universities to expand its pre-cooked food business, which sells an average of more than 1,000 types of pre-cooked food per month.

Planning 266

Planning Supermarket Consumer Store Operations 266

Retail TouchPoints

MAY 12, 2023

Morris’ most recent role was as SVP of Enterprise Business Services at Walmart. This is the second Nordstrom C-suite appointment in recent weeks: the retailer named Jason Morris as its new Chief Technology and Information Officer in April.

Finance 332

Finance Accounting Planning ATS 332

365 Retail

APRIL 18, 2024

Already working with hundreds of retailers and brands, Scurri added a mixture of enterprise and mid-market retailers, including The Perfume Shop, BrandAlley, Victoria Plumbing, Loake Shoes, LeMieux and Weird Fish, to its roster of clients last year.

Management 105

Management Checkout Fulfillment Promotions 105

Retail TouchPoints

MARCH 24, 2023

Enterprise brands on Shopify can now access Google Cloud’s Discovery Al solutions directly through Commerce Components , Shopify’s enterprise retail solution. Shopify has launched a new integration with Google Cloud that enables its merchants to leverage Google-quality search capabilities and AI innovations on their sites.

Merchant Services 302

Merchant Services Shopping Apparel Fulfillment 302

Retail TouchPoints

MARCH 1, 2023

Instacart will expand its delivery capabilities beyond the consumer space with the launch of Instacart Business, a B2B service aimed at helping small businesses. The new service was designed to serve companies that make purchases in smaller quantities, such as snacks to fill a breakroom or meals for a daycare. and Canada.

Wholesale 280

Wholesale Grocer Fulfillment Location 280

Retail TouchPoints

OCTOBER 6, 2022

The software uses enterprise-grade location services technology, enabling retailers to monitor how consenting customers behave in-store so they can be targeted with highly relevant and timely offers. Consenting customers can be seamlessly onboarded to a retailer’s WiFi network in exchange for their basic contact details.

Location 266

Location Shopping ATS Marketing 266

Retail TouchPoints

APRIL 4, 2023

The Vitamin Shoppe has deployed HughesOn managed network services across its more than 700 U.S. The network-as-a-service solution from Hughes Network Systems , which is owned by EchoStar , will provide The Vitamin Shoppe with a secure, software-defined wide area network (SD-WAN) on which to run its various business applications.

Management 206

Management Location Point of Sale ATS 206

Retail TouchPoints

DECEMBER 28, 2021

Think food services, retail and personal and laundry services, for instance. Let’s explore key areas of growth accelerated by the pandemic, some barriers minority-owned small businesses face, along with how enterprises can support this integral sector of the U.S. Looking to Larger Enterprises for Support.

Payment Services 278

Payment Services Finance Marketing Promotions 278

Retail TouchPoints

FEBRUARY 16, 2024

While this certainly makes online shopping easier, it also means that consumers expect fast, first-contact resolutions during customer service interactions — and unfortunately, retailers can struggle to meet this demand. Previously, Weigl led the digital engagement product management team at Salesforce Service Cloud.

Customer Experience 269

Customer Experience Payment Services Consumer Management 269

Inside Retail

JANUARY 10, 2024

Regional service station and cafe operator Bowser Bean has been tackling industry concerns including skills shortages and the changing role of service stations through a new training program. The new training provides “an excellent way” for petro-convenience merchants and food enterprises to find and train new management.

Merchant Services 130

Merchant Services Management Location Consumer 130

Retail TouchPoints

JANUARY 5, 2024

Consumers’ loyalty program preferences and expectations are e v olving , and while financial benefits are still seen as valuable, consumers also are increasingly seeking services and experiences that reflect their journey and growing relationship with a brand. A number of brands, including Starbucks, Adidas, E.l.f.

Consumer 255

Consumer Payment Services ATS 255

Retail TouchPoints

APRIL 17, 2023

Morris will bring more than 25 years of tech experience, most recently as SVP of Enterprise Business Services at Walmart. Nordstrom has named Jason Morris as its new Chief Technology and Information Officer, effective May 1. At Nordstrom, Morris will oversee technology functions including engineering, data science and analytics.

Location 213

Location Management Marketing ATS 213

Inside Retail

AUGUST 21, 2023

This experience was keenly felt among migrant and refugee women across Australia, who can face various barriers establishing businesses and other enterprises, from a potential lack of digital and financial literacy, to challenges around navigating technical jargon with English as a second language.

Wholesale 244

Wholesale Customer Experience Location Consumer 244

Retail TouchPoints

AUGUST 7, 2023

Developing your digital marketplace should be an ongoing process that allows you to stay nimble, by collaborating with your marketplace partners to offer a variety of products and services for your customers. T-Mobile, for example, offers Netflix along with connectivity services, all in one bill.

Customer Experience 236

Customer Experience Customer Retention Marketing Shopping 236

Retail TouchPoints

JANUARY 29, 2024

While more than half ( 54% ) of retailers responding to the 2023 Omnichannel and Fulfillment Benchmark Report said active physical stores are the final locations for inventory prior to delivery, retailers are increasingly using third-party services to handle the actual mechanics of picking, packing and delivering items to consumers.

Fulfillment 278

Fulfillment Drop-Shipping Customer Retention Shipping 278

Cisco Retail

JUNE 29, 2022

At Cisco we’re seeing tremendous market opportunity for private 5G as-a-service (5GaaS). The promise of 5G as a new consumer revenue platform for service providers has been slow to materialize, however, private 5GaaS delivered to enterprises is capturing mind share, as more and more enterprises undergo digital transformation.

ATS 142

ATS Management Returns Consumer 142

Retail TouchPoints

JULY 15, 2022

Underpinning the success of the microbrand has been the ability to offer a flexible, personalized and seamless purchasing experience — something that enterprise brands strive to achieve but aren’t always successful at, due to their naturally larger, more complex operations. online order delivery ? — Personalization and Customization.

Customer Retention 258

Customer Retention Jewelry Consumer Marketing 258

Retail TouchPoints

JANUARY 27, 2022

Microsoft and FedEx are partnering to combine FedEx’s network intelligence with capabilities from Microsoft Dynamics 365 to introduce a cross-platform “logistics as a service” offering for retailers. The solution is expected to launch in the second half of 2022.

Drop-Shipping 248

Drop-Shipping Fulfillment Shipping Returns 248

Retail TouchPoints

AUGUST 18, 2020

Deloitte has announced its intention to purchase the business and assets of Keytree , a technology consultancy that offers services including data analytics, cloud and robotic technologies, and a suite of products and managed services. No information on the acquisition’s purchase price was released.

Management 264

Management Marketing ATS 264

Retail TouchPoints

JANUARY 30, 2024

Each of these pillars presents unique opportunities to leverage the potential of Gen AI in a way that not only drives business innovation but also ensures positive human interaction, particularly in customer service roles. After successful implementation, businesses can explore expanding its applications to other areas of customer service.

Customer Experience 332

Customer Experience Supply Chain Management Promotions Advertising 332

Retail Focus

JUNE 7, 2023

Following its launch in 2010, Scurri has grown to a business that processed over €10bn worth of global shipments in 2022, with €15.3million investment raised to date from private angel investors, institutional VC investors and the Irish Government development fund, Enterprise Ireland.

Management 130

Management Promotions Fulfillment Marketing 130

Inside Retail

JUNE 7, 2023

Eucalyptus is a five-year-old startup backed by Woolworths Group which operates men’s health brand Pilot, women’s fertility and telehealth service Kin, skincare brand Software and sexual wellness company Normal. “[The The decision] is an unfortunate outcome and one which the administrators had sought to avoid,” the statement said.

Management 241

Management 241