Sat.Nov 04, 2023 - Fri.Nov 10, 2023

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Holiday sales forecast to grow between 3% and 4%: NRF

Retail Dive

Spending is expected to reach “record levels,” but the growth rate is slower compared to the past three years, according to the organization.

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3 Winning Omnichannel Strategies for Unifying the In-Store and Online Shopping Experiences

Retail TouchPoints

Malls have been gathering places for moviegoers, mall walkers and of course shoppers for decades. As consumers turned to ecommerce during the pandemic (in droves), the “death of the mall” was widely reported. The pandemic did change shopper behavior, with many sticking with buying goods online and impacting physical stores once it subsided. However, there is some good news for brick-and-mortar retail and malls: Coresight Research recently reported that foot traffic at top-tier malls was up 12% o

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Are Your Customers Happy Or Not?

Hyken

Top Takeaways: Customer feedback is crucial for businesses of all industries. By actively seeking and analyzing feedback, businesses can identify areas of improvement, make informed decisions, and ultimately enhance their overall customer experience. Technology, such as feedback kiosks and tablets, provides a simple and non-intrusive way for customers to provide feedback.

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Shock rate rise deals a “devastating” blow to retailers

Inside Retail

A shock Melbourne Cup Day rise in the official cash rate has drawn scorn from retailers and commentators. The Reserve Bank today raised the rate by another quarter of a per cent to 4.35 per cent, the highest level since 2011, which mainstream media analysts calculate will add another $78 to monthly mortgage repayments on a typical $500,000, 25-year home loan.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Boohoo under fire in BBC undercover sting for breaking promises on ethical overhaul

Retail Gazette

Promises made by Boohoo to produce its clothes fairly and ethically at its new Thurmaston Lane plant in Leicester have been broken, according to BBC’s Panorama. An undercover reporter at the fast fashion retailer’s Manchester HQ saw evidence of staff pressuring suppliers to drive prices down, even after deals had been agreed. It comes after the business pledged to overhaul its practices in 2020 as it promised to change the way it operated, launching its “Agenda for Change”

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Walmart Hails the Return of Sensory-Friendly Shopping Hours

Retail Wire

Walmart has reiterated a commitment to inclusivity through a significant step aimed at creating a more accommodating shopping experience for those with

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More Trending

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The right stuff: How Build-A-Bear is creating a cuddly (and lucrative) empire

Retail Dive

The specialty retailer is landing record sales, enticing adult shoppers and sporting a plethora of store formats. It’s even made a holiday movie.

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Nike sues Skechers, New Balance, alleging patent infringements

Inside Retail

Nike has filed lawsuits against Skechers and New Balance, alleging that some of the rival brands’ sneakers violated its patent rights. The lawsuits target New Balance’s Fresh Foam, FuelCell and other shoe models, as well as Skechers’ Ultra Flex and Glide Step among other models. Nike claims these sneakers misuse its patented Flyknit technology for running, soccer and basketball shoes.

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Ad Fraud in a Challenging Economy: Optimizing Digital Advertising to Deliver Real-World Results

Retail TouchPoints

As consumer spending dips, retailers and ecommerce businesses are facing a perfect storm that is impacting their digital advertising ROI. They are being challenged with growing ad fraud in digital campaigns and a slowing economy. The result is a growing need to optimise digital campaigns to ensure they are reaching the right consumers and delivering legitimate traffic to their websites.

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Burger King Franchisee Premier Kings Files for Bankruptcy

Retail Wire

Premier Kings Inc., a substantial franchisee of the multinational fast-food chain Burger King Corp., has officially filed for Chapter 11 bankruptcy.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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AR capabilities, Private-label products, and Food insecurity - Weekly Snacks #79

Tokinomo

Campaign corner Pantalones. Matthew McConaughey and his spouse, Camila, introduced their latest collection of alcoholic beverages, Pantalones Tequila. The inaugural advertisement for Pantalones Tequila showcases the married couple embarking on a pants-free motorcycle ride across a scenic agave plant field. Another visual in the promotional campaign presents the pair in relaxed attire, standing before a Pantalones Tequila-branded crimson backdrop.

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Using AI workforce tools can boost margins, inspire staff, satisfy shoppers

Inside Retail

In an era when customers are demanding more personalised interaction and service from retail staff, there is no longer any room for inefficiencies in in-store execution. As Zebra Technologies’ downloadable e-book Lift Productivity and Improve Execution for the Next-Gen Workforce explains, today’s customers want retailers’ workforces to pick their goods, pack them, ship them, deliver them and return them – all without diminishing in-store service.

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The Holiday Season’s Cybersecurity Crisis: Why Retailers are Under Heightened Pressure

Retail TouchPoints

The holiday season presents a lucrative opportunity for online retailers to finish the year on a high note; however, various factors pose threats to online businesses. According to the IBM Cost of a Data Breach report , the global average cost of a data breach was $4.45 million, which is a 15% increase since 2020. In response, 51% of organizations plan to increase cybersecurity spending this year.

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Apple Must Pay $25 Million for Discriminatory Hiring Practices

Retail Wire

Apple has agreed to a $25 million settlement following an accusation of unfair bias against U.S. job seekers in its hiring procedures.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Leading Italian beauty specialist, Pinalli, digitises in-store experience with ESL solution from Pricer

Retail Focus

Beauty and personal care retailer, Pinalli , has digitally improved its customer experience and in-store operations using a solution from Pricer , the world’s most reliable provider of ESLs (Electronic Shelf Labels). Founded in Emilia, Italy in 1984, Pinalli is a luxury beauty chain, renowned for its excellence in service, advice, price and quality.

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Would you like Crocs with that? McDonald’s teams with cult footwear brand

Inside Retail

Fast-food restaurant chain McDonald’s has collaborated with casual footwear label Crocs in Australia to release the first-ever McDonald’s x Crocs collection. Available across the country from Wednesday (November 7), the collection includes the Grimace x Crocs Cozzy Sandal, Birdie x Crocs Classic Clog, Hamburglar x Crocs Classic Clog, and McDonald’s x Crocs Classic Clog.

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Retail Media: Everything You Need to Know

Retail TouchPoints

For several years now the term “retail media” has been buzzing around both retail and media circles. Whether you’re looking for a deeper understanding of the implications and applications of retail media or need a down-and-dirty explainer on what retail media actually is, you’ve landed in the right place. This special Retail TouchPoints resource hub will be regularly updated with the latest news, stats, trends and developments in retail media.

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Meta Bans Political Use of Generative AI in Advertising

Retail Wire

Meta has announced a significant policy change regarding the use of generative artificial intelligence (AI) in political advertising.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Chinti & Parker launches its first permanent store on the King’s Road

Retail Focus

The Sloane Stanley Estate has announced that the luxury womenswear brand, Chinti & Parker, has opened its first permanent store on the King’s Road following a raft of collaborative and successful pop-ups over the last two years, as well as a new pop-up for ethical and sustainable fashion label, Aspiga. Chinti & Parker has opened its debut store at 322 King’s Road, nearby to retailers such as Birdie Fortescue and Love My Human Townhouse.

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Scentre Group posts strong performance with higher Westfield foot traffic

Inside Retail

Shopping mall operator Scentre Group has reported a 7.4 per cent increase in customer visitations to 410 million in the first nine months of 2023. CEO Elliott Rusanow said the group’s strategy to attract more people to its Westfield malls has driven “strong operating performance” for the business. Total business partner sales for the first nine months were $19.7 billion, up 7.3 per cent year over year.

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Inside the Online Bookstore Building a ‘Model for Small Businesses to Compete with Amazon’

Retail TouchPoints

As its power and reach have grown, countless companies have tried to take on Amazon , but few have succeeded. It wouldn’t be precisely accurate to count Bookshop.org among the successful conquerors, since its 1% market share of print book sales is dwarfed by Amazon’s approximately 50% (by some estimates, it’s even more). But for many in the book industry, the platform’s very existence is a victory.

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Wendy’s Gives Away Free Chicken Nuggets Every Wednesday Until 2023 Ends

Retail Wire

Wendy's is giving away free nuggets, honoring veterans with a special offer, and bringing back the Peppermint Frosty.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Poundland extends fashion offer to over 500 stores and lowers prices

Retail Gazette

Poundland has brought its family fashion offer to 560 stores across the UK and Ireland, including 56 former Wilko sites. The expansion, “powered by” parent company Pepco Group, means Poundland and Irish Dealz shops will stock new ranges from lifestyle and athleisure brands such as Cardio Bunny and Bekkin. The retailer said that moving to a range powered by Pepco has enabled it to reduce average selling prices by 10% as it takes advantage of the scale of Pepco Group’s buying power for

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Retail, but not as you know it: A look at the “remote store of the future”

Inside Retail

Not-for-profit store operator Community Enterprise Queensland (CEQ) is the sole grocery and retail provider for many remote communities located across northern Queensland and the Torres Strait Islands. Serving communities as far north as Saibai Island and Boigu Island – located a few kilometres from Papua New Guinea – CEQ is tasked with providing food security and essential services for these communities.

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Athleta Hits the Road for Experiential Fitness Tour Across the U.S.

Retail TouchPoints

Gap Inc. ’s Athleta is kicking off a new experiential fitness series next week in New York City that will then travel to cities across North America into 2024, including Los Angeles, Miami, Boston and San Francisco. Move with Athleta events invite women to sweat, connect and celebrate the “Power of She,” reflecting the brand’s mission to nurture a community of confident women and girls.

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WeWork Files for Bankruptcy Amid Founder’s Payout Controversy

Retail Wire

WeWork, a trailblazer in the flexible co-working space that was once valued at $47 billion, has filed for bankruptcy

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Selfridges co-owner Signa faces financial crisis

Retail Gazette

Selfridges could be put up for sale as co-owner Signa Group faces a cash crunch. Signa, which jointly bought Selfridges with Thai conglomerate Central Group for £4bn last year, has called in restructuring experts to help it raise money as it finds itself engulfed in a financial crisis. It is thought that its stake in the department store could be auctioned with fellow co-owner Central seen as the most likely buyer, according to The Sunday Times.

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Who Gives A Crap founder talks US expansion and launching new brands

Inside Retail

When it comes to homegrown Australian brands succeeding overseas, toiletries brand Who Gives A Crap has been a standout. After enjoying massive growth during the Covid-19 pandemic thanks to the panic-buying-induced toilet paper shortage seen in many countries, the business has expanded significantly: focusing on the US market, and launching a new brand, Good Time , which brings its sustainable focus to the personal care industry.

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Getir Acquires NYC’s FreshDirect Grocery Delivery Service

Retail TouchPoints

Getir has purchased fellow grocery delivery service FreshDirect , a division of Ahold Delhaize , in a deal that is expected to close by Nov. 30, 2023. No financial details of the transaction were disclosed. Founded in 2002 and currently employing 3,200 people, the Bronx-based FreshDirect is a pioneer in New York City grocery delivery. Grocery conglomerate Ahold Delhaize acquired FreshDirect in November 2020.

Marketing 289
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Uber and Lyft Must Pay $328 Million Back to Their Drivers

Retail Wire

Uber and Lyft drivers have reached their destination with the settling of this lawsuit.

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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.