Retail Dive

NOVEMBER 8, 2023

Spending is expected to reach “record levels,” but the growth rate is slower compared to the past three years, according to the organization.

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Retail TouchPoints

NOVEMBER 6, 2023

Malls have been gathering places for moviegoers, mall walkers and of course shoppers for decades. As consumers turned to ecommerce during the pandemic (in droves), the “death of the mall” was widely reported. The pandemic did change shopper behavior, with many sticking with buying goods online and impacting physical stores once it subsided. However, there is some good news for brick-and-mortar retail and malls: Coresight Research recently reported that foot traffic at top-tier malls was up 12% o

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Hyken

NOVEMBER 6, 2023

Top Takeaways: Customer feedback is crucial for businesses of all industries. By actively seeking and analyzing feedback, businesses can identify areas of improvement, make informed decisions, and ultimately enhance their overall customer experience. Technology, such as feedback kiosks and tablets, provides a simple and non-intrusive way for customers to provide feedback.

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Inside Retail

NOVEMBER 6, 2023

A shock Melbourne Cup Day rise in the official cash rate has drawn scorn from retailers and commentators. The Reserve Bank today raised the rate by another quarter of a per cent to 4.35 per cent, the highest level since 2011, which mainstream media analysts calculate will add another $78 to monthly mortgage repayments on a typical $500,000, 25-year home loan.

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Speaker: Joe Cicman - Principal Analyst at Forrester, and Jason Cottrell - CEO & Founder at Orium

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.

Customer Experience

Retail Gazette

NOVEMBER 6, 2023

Promises made by Boohoo to produce its clothes fairly and ethically at its new Thurmaston Lane plant in Leicester have been broken, according to BBC’s Panorama. An undercover reporter at the fast fashion retailer’s Manchester HQ saw evidence of staff pressuring suppliers to drive prices down, even after deals had been agreed. It comes after the business pledged to overhaul its practices in 2020 as it promised to change the way it operated, launching its “Agenda for Change”

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Fast Fashion Fashion ATS 109

Retail Wire

NOVEMBER 8, 2023

Walmart has reiterated a commitment to inclusivity through a significant step aimed at creating a more accommodating shopping experience for those with

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Retail Dive

NOVEMBER 7, 2023

The specialty retailer is landing record sales, enticing adult shoppers and sporting a plethora of store formats. It’s even made a holiday movie.

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Specialty Retailers 118

Inside Retail

NOVEMBER 6, 2023

Nike has filed lawsuits against Skechers and New Balance, alleging that some of the rival brands’ sneakers violated its patent rights. The lawsuits target New Balance’s Fresh Foam, FuelCell and other shoe models, as well as Skechers’ Ultra Flex and Glide Step among other models. Nike claims these sneakers misuse its patented Flyknit technology for running, soccer and basketball shoes.

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Tokinomo

NOVEMBER 6, 2023

Campaign corner Pantalones. Matthew McConaughey and his spouse, Camila, introduced their latest collection of alcoholic beverages, Pantalones Tequila. The inaugural advertisement for Pantalones Tequila showcases the married couple embarking on a pants-free motorcycle ride across a scenic agave plant field. Another visual in the promotional campaign presents the pair in relaxed attire, standing before a Pantalones Tequila-branded crimson backdrop.

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Retail Focus

NOVEMBER 8, 2023

Beauty and personal care retailer, Pinalli , has digitally improved its customer experience and in-store operations using a solution from Pricer , the world’s most reliable provider of ESLs (Electronic Shelf Labels). Founded in Emilia, Italy in 1984, Pinalli is a luxury beauty chain, renowned for its excellence in service, advice, price and quality.

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Planning

Retail Gazette

NOVEMBER 7, 2023

Grocery price inflation has fallen to single digits for the first time in 16 months, providing some relief for consumers as the key Christmas shopping period nears. Prices across grocers were 9.7% higher than a year ago over the four weeks to October 29, down from the previous month’s 11%, Kantar analysts said. It is the eighth consecutive decline in the rate of price rises since the figure peaked at 17.5% in March, and the first time the figure has fallen below 10% since July last year.

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Inside Retail

NOVEMBER 6, 2023

In an era when customers are demanding more personalised interaction and service from retail staff, there is no longer any room for inefficiencies in in-store execution. As Zebra Technologies’ downloadable e-book Lift Productivity and Improve Execution for the Next-Gen Workforce explains, today’s customers want retailers’ workforces to pick their goods, pack them, ship them, deliver them and return them – all without diminishing in-store service.

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Retail TouchPoints

NOVEMBER 10, 2023

As consumer spending dips, retailers and ecommerce businesses are facing a perfect storm that is impacting their digital advertising ROI. They are being challenged with growing ad fraud in digital campaigns and a slowing economy. The result is a growing need to optimise digital campaigns to ensure they are reaching the right consumers and delivering legitimate traffic to their websites.

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Retail Focus

NOVEMBER 9, 2023

The Sloane Stanley Estate has announced that the luxury womenswear brand, Chinti & Parker, has opened its first permanent store on the King’s Road following a raft of collaborative and successful pop-ups over the last two years, as well as a new pop-up for ethical and sustainable fashion label, Aspiga. Chinti & Parker has opened its debut store at 322 King’s Road, nearby to retailers such as Birdie Fortescue and Love My Human Townhouse.

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Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Retail Gazette

NOVEMBER 5, 2023

M&S is making a big bet on bricks-and-mortar as it is set to open nine stores in November, the biggest number it has ever opened in a single month. The nine openings, which include six new shops and three store renewals, total a £80m investment from the retailer and will create more than 2,200 jobs will be created. The opening spree kicks of with a new 65,000 sq ft full line store – which sells clothing, home and food – on the site of the former Debenhams store at Birmingham̵

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Inside Retail

NOVEMBER 7, 2023

Fast-food restaurant chain McDonald’s has collaborated with casual footwear label Crocs in Australia to release the first-ever McDonald’s x Crocs collection. Available across the country from Wednesday (November 7), the collection includes the Grimace x Crocs Cozzy Sandal, Birdie x Crocs Classic Clog, Hamburglar x Crocs Classic Clog, and McDonald’s x Crocs Classic Clog.

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Retail TouchPoints

NOVEMBER 9, 2023

As its power and reach have grown, countless companies have tried to take on Amazon , but few have succeeded. It wouldn’t be precisely accurate to count Bookshop.org among the successful conquerors, since its 1% market share of print book sales is dwarfed by Amazon’s approximately 50% (by some estimates, it’s even more). But for many in the book industry, the platform’s very existence is a victory.

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Retail Dive

NOVEMBER 7, 2023

The prevalence of junk ads on the platform eventually led Amazon to implement a “cost of defect” into its ad auction, the FTC’s antitrust complaint alleges.

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Advertiser: ZoomInfo

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Promotions

Retail Gazette

NOVEMBER 7, 2023

Poundland has brought its family fashion offer to 560 stores across the UK and Ireland, including 56 former Wilko sites. The expansion, “powered by” parent company Pepco Group, means Poundland and Irish Dealz shops will stock new ranges from lifestyle and athleisure brands such as Cardio Bunny and Bekkin. The retailer said that moving to a range powered by Pepco has enabled it to reduce average selling prices by 10% as it takes advantage of the scale of Pepco Group’s buying power for

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Fashion Shopping Planning 132

Inside Retail

NOVEMBER 9, 2023

Shopping mall operator Scentre Group has reported a 7.4 per cent increase in customer visitations to 410 million in the first nine months of 2023. CEO Elliott Rusanow said the group’s strategy to attract more people to its Westfield malls has driven “strong operating performance” for the business. Total business partner sales for the first nine months were $19.7 billion, up 7.3 per cent year over year.

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Retail TouchPoints

NOVEMBER 9, 2023

The holiday season presents a lucrative opportunity for online retailers to finish the year on a high note; however, various factors pose threats to online businesses. According to the IBM Cost of a Data Breach report , the global average cost of a data breach was $4.45 million, which is a 15% increase since 2020. In response, 51% of organizations plan to increase cybersecurity spending this year.

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Shopping Accounting Planning Management 113

Retail Dive

NOVEMBER 8, 2023

The offering is in addition to 78 leases and 21 stores and land parcels that went up for sale in mid-October as the retailer restructures in bankruptcy.

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Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Elevate your retail game by unleashing the power of customer loyalty! The holidays are the perfect time to redefine and reimagine your retail strategy, as modern customers are being re-engaged through creative retention tactics. Discover how the combination of loyalty management and MACH technology can revolutionize your retail strategy, ensuring sustained customer success through the holiday rush, into the new year, and beyond.

Promotions

Retail Gazette

NOVEMBER 5, 2023

Selfridges could be put up for sale as co-owner Signa Group faces a cash crunch. Signa, which jointly bought Selfridges with Thai conglomerate Central Group for £4bn last year, has called in restructuring experts to help it raise money as it finds itself engulfed in a financial crisis. It is thought that its stake in the department store could be auctioned with fellow co-owner Central seen as the most likely buyer, according to The Sunday Times.

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Department Stores Planning ATS 128

Inside Retail

NOVEMBER 7, 2023

Not-for-profit store operator Community Enterprise Queensland (CEQ) is the sole grocery and retail provider for many remote communities located across northern Queensland and the Torres Strait Islands. Serving communities as far north as Saibai Island and Boigu Island – located a few kilometres from Papua New Guinea – CEQ is tasked with providing food security and essential services for these communities.

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Retail TouchPoints

NOVEMBER 10, 2023

For several years now the term “retail media” has been buzzing around both retail and media circles. Whether you’re looking for a deeper understanding of the implications and applications of retail media or need a down-and-dirty explainer on what retail media actually is, you’ve landed in the right place. This special Retail TouchPoints resource hub will be regularly updated with the latest news, stats, trends and developments in retail media.

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Advertising Marketing Consumer Social Commerce 111

Retail Dive

NOVEMBER 10, 2023

Data shows that consumers are being strategic in managing their holiday budgets and taking advantage of early deals, according to a new report.

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Consumer Management 123

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Shopping

Retail Gazette

NOVEMBER 9, 2023

Miniso will open the doors to its biggest ever store in the UK along London’s Oxford Street on Friday. The 2,700sq ft flagship is one of three new stores the Chinese giant is set to unveil before the end of this year. Located at 100 Oxford Street, the store showcases the retailer’s new beauty and fragrance collection alongside its range of plushies, home furnishings and toys.

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Inside Retail

NOVEMBER 5, 2023

When it comes to homegrown Australian brands succeeding overseas, toiletries brand Who Gives A Crap has been a standout. After enjoying massive growth during the Covid-19 pandemic thanks to the panic-buying-induced toilet paper shortage seen in many countries, the business has expanded significantly: focusing on the US market, and launching a new brand, Good Time , which brings its sustainable focus to the personal care industry.

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Retail TouchPoints

NOVEMBER 8, 2023

Not too long ago, marketplaces were something of a joke among the ranks of legacy retailers, easily brushed off as the naïve fancy of tech upstarts who didn’t understand true retailing. But in the last few years, marketplaces have slowly moved from “passing fancy” into the realm of “transformative innovation.” Giving heft to this shift have been the names steadily joining the ranks of marketplace operators — retail heavyweights like Hudson’s Bay , Macy’s , Simon Property Group and Kroger all hav

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365 Retail

NOVEMBER 8, 2023

Outlet Shopping at The O2, under the ownership and operation of Waterfront Limited Partnership – a joint venture between AEG and Crosstree Real Estate Partners, is currently in the limelight for its robust trading performance throughout October. This period of prosperity is punctuated by a particularly successful half-term week and the expansion of the Calvin Klein store, which now boasts an 87% increase in retail space at the renowned destination.

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Advertiser: FourKites

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