Sat.Jul 09, 2022 - Fri.Jul 15, 2022

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Can biometric data deliver more nuanced mass marketing?

Retail Dive

Remembering passwords may be a thing of the past as Apple rolls out passkeys, but interest in biometrics reaches beyond authentication.

Marketing 145
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Why Walmart is Doubling Down on Augmented Reality

Retail TouchPoints

Augmented reality tech is nothing new — in fact, it’s been around since 1968 (surprising, right?). And yet, it’s only in recent years that AR has begun to reach its full potential. Advancements in the tech itself and the growing ubiquity of smartphones have converged to create a whole host of new applications for AR outside the realm of gaming — and one of the biggest arenas is commerce.

Apparel 364
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10 Ways to Improve the Experience for Customers Throughout Their Buying Journey

Small Biz Trends

Every business aims to serve their customers well. To do so, you need to consider the experience throughout their journey, from first hearing about your brand to dealing with your employees and online presence. The following tips from members of the online small business community can help you improve the experience for customers. Get Your First Customers with These Effective Conversion Tactics.

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IKKS Paris celebrates second store opening on Kings Road

Retail Focus

Today, French fashion and lifestyle brand IKKS Paris opens its second store at 109 Kings Road which carries the menswear, womenswear and junior lines. This follows the opening of their first store in Carnaby earlier this year. IKKS Paris aims to embolden urban free spirits around the world to rock their lives through creative, responsible, 365-day Parisian easy chic fashion.

Fashion 298
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Ikea Australia lets customers buy second-life products

Inside Retail

Ikea Australia has launched an online platform allowing customers to browse and reserve second-life Ikea furniture and homeware products. A new ‘ As-Is Online ’ section on the Ikea website lets customers access discontinued items, used showroom display items as well as pre-loved goods returned through the business’ Buy Back service. Once reserved online, customers can make the purchase by visiting their selected store’s As-Is area, located near the checkout area.

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Instacart Elevates 5 Execs to the C-Suite as it ‘Reimagines its Role’ in Online Grocery

Retail TouchPoints

Instacart has announced a number of promotions to its C-suite and the creation of two new senior leadership positions — Chief Business Officer and Chief Architect — in order to better position the business toward its ambition of becoming a full-service grocery technology company as readies to IPO. “As we reimagine the role that Instacart has to play — as an enablement platform for our retail partners and pioneer for the industry — ensuring our teams are set up for success has never been more imp

Grocer 337

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Alexander McQueen opens newest boutique in Amsterdam’s golden mile

Retail Focus

P.C.Hooftstraat, Amsterdam‘s golden mile of luxury shopping, sees a welcome new addition with the opening of Alexander McQueen‘s newest boutique. The store occupies two floors of a traditional residential Dutch red brick building and features an interior design concepted by the brand’s creative director in collaboration with Chilean architect Smiljan Radi?.

Boutique 291
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Australia’s Venroy opens its first store in Europe

Inside Retail

Australian fashion label Venroy has launched its first store abroad – in Italy’s Ise of Capri – the first step in an international expansion plan. The Mediterranean island store was designed by in-house architect Sarah l’Anson. Venroy says its new store in Europe is the brand’s most important expansion to date and embodies its hotel idea by using carefully chosen furnishings and works of art to exhibit merchandise.

Fashion 264
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As Inflation Soars, Lowe’s Spotlights Budget-Friendly Interior Design

Retail TouchPoints

With the freight train of inflation not looking set to slow down anytime soon, Lowe’s wants its customers to know it’s possible decorate their homes without breaking the bank. The home improvement retailer has debuted a new series of décor curations from a collective of three style experts known for their budget-friendly styles. The Lowe’s Bargainistas curations are part of the retailer’s House of Style content series , designed to inspire “style for every style.”.

Shopping 312
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Pay hikes not expected to keep up with inflation

Retail Wire

The average raise in 2023 will be 4.1 percent, the highest increase in 15 years. That, however, will not be enough to keep up with inflation, according to Willis Towers Watson.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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RivingtonHark appoint Lunson Mitchenall on Victoria Leeds

Retail Focus

Lunson Mitchenall, the UK’s leading specialist retail and leisure agent, has been appointed by RivingtonHark as leasing agents on Victoria Leeds. Acting on a joint agency basis with HDH and Central Retail, Lunson Mitchenall’s brief will cover retail, F&B leasing, and lease advisory across the estate, which is comprised of the Victoria Quarter shopping arcades, Victoria Gate shopping centre, and the mixed use Wrays Building.

Shopping 258
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Uniqlo owner’s shares surge on profit forecast

Inside Retail

Fast Retailing shares surged to the highest level this year in Tokyo trading today after the owner of clothing brand Uniqlo posted a record quarterly profit and raised full-year forecasts. The stock rose as much as 8.5 per cent, its biggest one-day gain since April 15, and headed for the highest close since November 2021. Strong results in North America and Europe helped offset sharp declines in sales and profit in China, Fast Retailing’s biggest foreign market that has been hampered by Co

Marketing 246
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Amazon to Create More Than 4,000 New Corporate and Tech Jobs in the UK

Retail TouchPoints

Amazon is growing its UK workforce with the addition of 4,000 new jobs in corporate and technology fields , increasing the company’s permanent workforce in the region to 75,000. Over the last three years Amazon has created 40,000 new jobs across the UK. The new positions will support both Amazon and Amazon Web Services (AWS), with a focus on software development, product management and engineering, in addition to operations teams jobs in fulfillment centers, sort centers and delivery stations.

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Athleta may be spun off as Gap seeks new CEO

Retail Wire

Former Gap Inc. CEO Sonia Syngal was counting on the company’s Athleta and Old Navy banners to lift its results. That didn’t happen. Ms. Syngal has left, and speculation is that Athleta and/or Old Navy will be spun off to help Gap get its financial footing as it tries to bring life to its other brands.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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The Creative Retail Awards and Save The High Street partner to promote the importance of store design and display in independent retail

Retail Focus

The Creative Retail Awards and Save The High Street have formed a partnership to promote the importance of design and display in independent retail, with Save The High Street becoming sponsor of the Best Independent Store category at the 2022 Creative Retail Awards. The Creative Retail Awards is a dynamic and exciting annual event that recognises and rewards innovation and excellence in retail, leisure, and hospitality design, display and experience.

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Woolworths opens Queensland’s first Customer Fulfilment Centre

Inside Retail

Woolworths has unveiled a multi-million dollar Customer Fulfilment Centre (CFC) in Brisbane, Queensland. The 10,000sqm purpose-built warehouse facility sits 18km from the CBD at Goodman’s Rochedale Motorway Estate and has space for 25,000 products. The company says this is the only CFC facility in its network to offer a Direct-to-Boot service. Combining deliveries and pickups, the company expects to fulfil 30,000 customer orders a week.

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5 Things Brands Need to Know About the Gen Z Customer Experience (and Employee Experience)

Retail TouchPoints

If we were to sum up what brands need to know about Gen Z customer experiences preferences (and employee experience preferences) in a few words, it would go something like this: they’re different. Revolutionary even. This may seem like an oversimplification, but when you think about it, Gen Z grew up in a world that is more connected than ever, has more access than ever, and accomplishes everything faster than ever.

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Amazon focuses on optimizing private labels

Retail Wire

Many of Amazon.com’s private labels have failed to live up to the company’s sales expectations, which has led to a reevaluation of what items it carries. The company has been accused in the past of mining third-party seller data to promote the sale of its own private brands.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Appnovation Continues Global Growth Trajectory in 2022

Retail Focus

Appnovation , a global full-service digital partner, continues to experience growth through its people, offices and clients. Today, the company is announcing strategic hires, client wins, global office expansions, award recognition and other key milestones. European Team Expansion. Appnovation has added three senior strategic hires to its EMEA team.

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World’s first Nike Style store opens in Seoul

Inside Retail

Nike has introduced its latest retail concept, Nike Style, with the first store opened in South Korea, to be followed by more across multiple international markets. The Nike Style concept store is located in the bustling Hongdae neighbourhood, which is known for its art and fashion culture. Gender-agnostic zones are featured throughout the store for fleece, tops, footwear, accessories, and other style-led collections.

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Starbucks to Shutter 16 Stores for Safety Concerns, Including One Unionized Location

Retail TouchPoints

Starbucks will reportedly close 16 U.S. stores, mostly on the West Coast, due to safety concerns, according to CNBC. The affected stores “have a particularly high volume of challenging incidents that make it unsafe for us to operate,” but one of them is unionized — and Starbucks Workers United is striking in response to what it sees as a union-busting move.

Location 298
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5 Tips for Creating an Effective Retail Strategy

Wiser

Any retail business without a solid strategy is bound to fail. It’s essential that your business is able to engage shoppers, build customer loyalty, and drive sales. But developing an effective retail strategy takes more than just attracting customer attention. Several factors need to be considered so you can get shoppers to the shelf and making purchases.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Cisco Certified CyberOps Professional, CBRFIR, and Proactive Network Protection

Cisco Retail

The cybersecurity landscape is constantly changing. The networks that connect our world are targets, and the adversaries targeting them are evolving. Every day, new methods for infiltration and disruption are developed and put into effect against the systems we rely on. This means we must change how we think about security in several ways: Security must be foundational to every decision we make when designing and implementing a network.

ATS 145
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Buyer sought for collapsed eyewear retailer Soda Shades

Inside Retail

Sunglasses retailer Soda Shades has been placed in administration, a victim of the global supply-chain crisis. . KordaMentha Restructuring, as voluntary administrator, has begun a sale process for the business, which sells eyewear on its own website, as well as through online fashion retailers including The Iconic. . The brand was once part-owned by social media influencer and entrepreneur Steph Claire Smith and her partner Josh Miller.

Fashion 246
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Kaiyo’s Expansion Brings Full-Service Furniture Resale Model to L.A. 

Retail TouchPoints

Secondhand furniture reseller Kaiyo has introduced its services on the West Coast with a launch in Los Angeles following its generation of $36 million in Series B funding. This most recent round brings the company’s funding to nearly $50 million , which will support Kaiyo’s expansion beyond Northeast U.S. cities including New York, Philadelphia, Baltimore and Washington, D.C.

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In the News: New Small Business Grants Up to $50K Available Now Nationwide

Small Biz Trends

As a small business owner funding is an ever-present challenge. With that in mind, public, private, and nonprofit organizations are always looking to provide help by addressing issues small businesses face. From grants to revolving loans, and tax credits, there are many options small business owners can take advantage of. The key is finding the best solution that will fit your particular sets of challenges and applying accordingly to have a better chance of getting these funds.

Consumer 143
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Migrating to 6GHz

Cisco Retail

With more than 18 billion devices in use and 4.2 billion more to be shipping in 2022, the sheer size of existing Wi-Fi deployments worldwide is just mind-boggling. In view of the new Wi-Fi 6E and 6GHz adoption push, it is critical to evaluate what are the best ways to do a migration from existing Cisco on-prem legacy networks into the new world of 6GHz deployments.

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Hungry Jack’s coffee offer to be added to 410 stores nationwide

Inside Retail

Fast food chain Hungry Jack’s is rolling out a barista coffee offer dubbed Jack’s Cafe across 410 stores nationally after a successful pilot program. With coffee being the third most-ordered item on Hungry Jack’s breakfast menu, the company wants to capitalise on consumer demand for on-the-go barista-made coffee. It might also be considered a strategic response to rival McDonald’s McCafe chain in a coffee-shop market estimated to be worth $10.7 billion annually.

Consumer 246
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CVS Pilots New Skin Care Concept at 3 Locations

Retail TouchPoints

CVS has unveiled a new shop-in-shop concept called Skin Care Center featuring solutions for skin health in three U.S. locations — New York City, Woodland Hills, Calif. and Walnut Creek, Calif. The new concept builds on the retailer’s BeautyIRL concept, which launched in 2018 and is now available at more than 50 locations. Through the Skin Care Centerspaces, which were developed in partnership with L’Oréal , CVS said it hopes to offer experiences formerly afforded only to those who shop prestige

Location 297
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These are the Best Freelance Gigs in 2022

Small Biz Trends

In November 2021, a record 4.5 million American workers quit their jobs, part of a trend that has become known as the Great Resignation. Many workers leaving employment are turning to freelancing. Some choose self-employed gig work to supplement incomes, others because it allows them to work flexibly and pursue their passions with better pay. Employers should be mindful of the growing demand for flexible, freelance work.

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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.