Sat.Jul 09, 2022 - Fri.Jul 15, 2022

Can biometric data deliver more nuanced mass marketing?

Retail Dive

Remembering passwords may be a thing of the past as Apple rolls out passkeys, but interest in biometrics reaches beyond authentication

Why Walmart is Doubling Down on Augmented Reality

Retail TouchPoints

Augmented reality tech is nothing new — in fact, it’s been around since 1968 (surprising, right?). And yet, it’s only in recent years that AR has begun to reach its full potential.


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Trending Sources

10 Ways to Improve the Experience for Customers Throughout Their Buying Journey

Small Biz Trends

Every business aims to serve their customers well. To do so, you need to consider the experience throughout their journey, from first hearing about your brand to dealing with your employees and online presence.

Modibodi acquired by Swedish multinational Essity for $140 million

Inside Retail

Australian leakproof apparel pioneer Modibodi has been bought by Swedish hygiene and health company Essity in a deal worth $140 million. .

How to Effectively Create a Frictionless Customer Experience in E-Commerce

Speaker: Ashlee Aldridge, Founder, Managing Partner and CEO - Reach Partners LLC | Bill Mirabito, Interim VP and Consultant, Chameleon Collective | Mike Leibovitz, General Manager of Digital Solutions - Pivotree

Join this exclusive conversation with our expert panelists and learn how addressing customer friction and smoothing out your digital customer experience will help you thrive as an e-commerce retailer - even when faced with adverse market challenges.

IKKS Paris celebrates second store opening on Kings Road

Retail Focus

Today, French fashion and lifestyle brand IKKS Paris opens its second store at 109 Kings Road which carries the menswear, womenswear and junior lines. This follows the opening of their first store in Carnaby earlier this year.

The Right Way To Handle Onboarding and Reboarding

The Retail Doctor

When I was in college, I had an ill-fated stint as a server at a mall-based restaurant. Onboarding there consisted of a piece of paper saying I knew I had to purchase my uniform – a green apron and a polo shirt embroidered with Bay Back Rowing Company and a place to sign acknowledging those would be paid for out of the first check. It also included a guy telling me where the bathroom was, and the final instruction to “shadow Mike.”. Mike wasn’t a trainer.

More Trending

Ikea Australia lets customers buy second-life products

Inside Retail

Ikea Australia has launched an online platform allowing customers to browse and reserve second-life Ikea furniture and homeware products.

Alexander McQueen opens newest boutique in Amsterdam’s golden mile

Retail Focus

P.C.Hooftstraat, Amsterdam‘s golden mile of luxury shopping, sees a welcome new addition with the opening of Alexander McQueen‘s newest boutique.

In the News: New Small Business Grants Up to $50K Available Now Nationwide

Small Biz Trends

As a small business owner funding is an ever-present challenge. With that in mind, public, private, and nonprofit organizations are always looking to provide help by addressing issues small businesses face.

Migrating to 6GHz

Cisco CSR

With more than 18 billion devices in use and 4.2 billion more to be shipping in 2022, the sheer size of existing Wi-Fi deployments worldwide is just mind-boggling.

How to Address the Needs of the Next Generation of e-Commerce Customers

Speaker: Jenn VandeZande, Head of Digital Engagement Strategy at SAP Customer Experience | Beth Scott, VP, Business Operations - Supply Chain | Nikki Grigsby, PHR, Chief Operations Officer at Syndigo | Levana Wang, Content Creator, Gen Z Expert

Join Jenn VandeZande, Beth Scott, Nikki Grigsby and Levana Wang for this insightful and topical conversation on the modernization of e-commerce tech.

Australia’s Venroy opens its first store in Europe

Inside Retail

Australian fashion label Venroy has launched its first store abroad – in Italy’s Ise of Capri – the first step in an international expansion plan. The Mediterranean island store was designed by in-house architect Sarah l’Anson.

RivingtonHark appoint Lunson Mitchenall on Victoria Leeds

Retail Focus

Lunson Mitchenall, the UK’s leading specialist retail and leisure agent, has been appointed by RivingtonHark as leasing agents on Victoria Leeds.

The Case For Inclusive Hiring: Are You Overlooking The Benefits?

The Retail Doctor

It was at the end of a day-long retail sales training program I was conducting with a group when one of the owners piped up, "What we need are some more personable and enthusiastic salespeople to sell our merchandise.". She continued, "When we visited stores yesterday in New York City, the gay salesmen were personable, and fun, you just wanted to buy from them.". Personality retail salesperson Retail Customer Service Training

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The making of PENN 1 – an insider’s view

Cisco CSR

The Making of PENN1 – an insider’s view. I was fortunate enough to sit in on a recent conversation with a few of our partners that help bring the vision of our NYC PENN 1 hybrid workplace to life.

5 Essential Virtual Selling Practices Every Company Must Have by 2023

Speaker: Erika Bzdel - Vice President of Sales and Craig Simons - Director of Marketing

Join us on Sept. 13 at 9:30 am PT as Erika Bzdel, VP of Sales, and Craig Simons, Director of Marketing, discuss the virtual selling practices that every company should adopt, and how to succeed at selling in a hybrid world.

World’s first Nike Style store opens in Seoul

Inside Retail

Nike has introduced its latest retail concept, Nike Style, with the first store opened in South Korea, to be followed by more across multiple international markets. The Nike Style concept store is located in the bustling Hongdae neighbourhood, which is known for its art and fashion culture.

The Creative Retail Awards and Save The High Street partner to promote the importance of store design and display in independent retail

Retail Focus

The Creative Retail Awards and Save The High Street have formed a partnership to promote the importance of design and display in independent retail, with Save The High Street becoming sponsor of the Best Independent Store category at the 2022 Creative Retail Awards.

Report: E-commerce sales to exceed $1 trillion this year

Retail Dive

Online shopping is expected to grow despite concerns about inflation and a potential economic downturn, according to FTI Consulting

The Power of Predictive Networks

Cisco CSR

If you’re reacting, then you’re already too late. The engineering road, from reactive operations to predictive operations, has been challenging and full of obstacles. But never has it been more needed.

Sustainability at Retail

As part of a global Sustainability at Retail initiative, Shop! worked collaboratively with its global affiliates to address critical environmental issues, outlined in this white paper.

Uniqlo owner’s shares surge on profit forecast

Inside Retail

Fast Retailing shares surged to the highest level this year in Tokyo trading today after the owner of clothing brand Uniqlo posted a record quarterly profit and raised full-year forecasts. The stock rose as much as 8.5

Appnovation Continues Global Growth Trajectory in 2022

Retail Focus

Appnovation , a global full-service digital partner, continues to experience growth through its people, offices and clients. Today, the company is announcing strategic hires, client wins, global office expansions, award recognition and other key milestones. European Team Expansion.

These are the Best Freelance Gigs in 2022

Small Biz Trends

In November 2021, a record 4.5 million American workers quit their jobs, part of a trend that has become known as the Great Resignation. Many workers leaving employment are turning to freelancing.

Ransomware attacks can and will shut you down

Cisco CSR

No, Ransomware attacks are not random. From extortion to data breaches, ransomware is always evolving, and is becoming very lucrative with Ransomware-as-a-service kit making it easier to target organizations.

Woolworths opens Queensland’s first Customer Fulfilment Centre

Inside Retail

Woolworths has unveiled a multi-million dollar Customer Fulfilment Centre (CFC) in Brisbane, Queensland. The 10,000sqm purpose-built warehouse facility sits 18km from the CBD at Goodman’s Rochedale Motorway Estate and has space for 25,000 products.

Instacart Elevates 5 Execs to the C-Suite as it ‘Reimagines its Role’ in Online Grocery

Retail TouchPoints

Instacart has announced a number of promotions to its C-suite and the creation of two new senior leadership positions — Chief Business Officer and Chief Architect — in order to better position the business toward its ambition of becoming a full-service grocery technology company as readies to IPO. “As

Grocer 107

Virtual experiences impact consumer purchase decisions, but tech adoption is low: report

Retail Dive

Most shoppers are not yet comfortable with extended reality experiences despite the positive impact they have on purchases, a Forrester report found

Why Your Network Automation Should Shift Left Now

Cisco CSR

My friends in the enterprise software development community have been talking recently about “shifting left,” especially when it comes to security.

Buyer sought for collapsed eyewear retailer Soda Shades

Inside Retail

Sunglasses retailer Soda Shades has been placed in administration, a victim of the global supply-chain crisis. .

How to Get More TikTok Likes

Small Biz Trends

With more than 1 billion active users, it certainly seems like everyone is on TikTok in 2022. TikTok users come from all corners of the globe, but they share a primary goal: to get noticed. Why else would they spend time posting personal videos to gain attention?

Where does Sonia Syngal's exit leave Gap?

Retail Dive

With underperformance across its brands, many of the retailer’s problems are self-inflicted. But others are a sign of broader trouble in apparel

Benefits and challenges in deploying Communications-Based Train Control (CBTC)

Cisco CSR

According to the UITP World Metro Figures 2021 report, approximately 3,300 km of new rail infrastructure was put in service between the start of 2018 and the end of 2020. This represents an infrastructure growth of 25% globally.

Aje adds four more stores, including two Athletica boutiques

Inside Retail

Aje has opened four new retail locations in New South Wales and Queensland, including two Aje Athletica activewear stores.

Book Your Trip to NYC Soon for Upcoming Business Conferences

Small Biz Trends

If you want to up your marketing game, Reuters Events Strategic Marketing NYC 2022 is where you want to be.

Victoria's Secret lays off 5% of corporate workforce, merges namesake and Pink operations

Retail Dive

The company is laying off 160 people in order to save $40 million, and has hired the woman who launched Amazon Prime Day as its chief customer officer