Retail TouchPoints

JUNE 19, 2024

Four years after the pandemic roiled the retail industry and disrupted supply chains in previously unimaginable ways, retailers across the country are still recovering. Wild swings in consumer demand have made it difficult to determine appropriate inventories, and the costs of owning their logistics infrastructures are continuing to skyrocket. That is leading many retailers to consider outsourcing their warehousing and logistics to third parties.

Accounting 232

Accounting Management Planning Marketing 232

Inside Retail

JUNE 19, 2024

In retail, it’s generally understood that “the customer is always right,” and businesses that can effectively tap into this advice, regardless of their product or service offering, are said to be best placed for success. Investing in customer service channels and technology can be a costly practice, but to quote another popular phrase, “You have to spend money to make money.

Consumer 299

Consumer Marketing Location Management 299

Tokinomo

JUNE 19, 2024

The retail value chain is a crucial concept that businesses must understand in order to succeed in today's competitive marketplace. By comprehending the intricacies of this chain, organizations can identify opportunities for growth and leverage them to their advantage. In this article, we will explore the various components of the retail value chain, discuss its significance for business, delve into the challenges faced in managing it, and highlight strategies to optimize its efficiency.

Management 263

Management Customer Experience Retail Marketing Marketing 263

Retail Wire

JUNE 19, 2024

The global flame resistant and retardant fabric market is projected to experience significant growth, with revenue expected to reach $13.39 billion by 2034. This expansion is driven by stringent fire safety regulations and increasing awareness of workplace hazards, particularly in high-risk industries such as oil & gas, mining, and manufacturing.

Marketing 276

Marketing 276

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail Focus

JUNE 19, 2024

Saucony, a leading global performance running lifestyle brand, has teamed up with Parisian running store Distance and French media title Views to unveil the first-ever Fashion Week ‘Comfort Zone’ in Paris. Between June 18th and 22nd, the brand will take over the coffee shop Fauna to provide an immersive brand experience open to the public for coffee, food and drinks.

Fashion 162

Fashion Shopping Management ATS 162

Inside Retail

JUNE 21, 2024

Digital gift card platform Prezzee has more than tripled its sales for the 18 months ended December 2023, according to its financial report lodged with the Australian Securities and Investments Commission. Card sales during the period grew 205 per cent from $1.1 billion to $3.4 billion, while revenue jumped 178 per cent from $58 million to $161 million.

Marketing 317

Marketing ATS 317

Retail Wire

JUNE 15, 2024

Old-school identity theft is making a strong comeback, with fraudsters targeting unsuspecting victims by using stolen checks, fake IDs, and forged signatures. This resurgence has left banks and government authorities scrambling to address the increasing threats.

277

277

Retail Gazette

JUNE 21, 2024

Card Factory and Boohoo have been hit with a backlash from shareholders this week at its annual general meetings. The greetings card retailer said it will engage with shareholders on their concerns after almost a quarter voted to oust its chair on Thursday (20 June). Some 24.87% of votes were cast against re-electing Paul Moody, who joined Card Factory in July 2020 as executive chair.

Fashion 123

Fashion ATS 123

Inside Retail

JUNE 18, 2024

ASX-listed City Chic Collective has agreed to sell America plus-size apparel brand Avenue Stores to US-based FullBeauty Brands for an undisclosed amount. With a history dating back more than 40 years, Avenue offers plus-size clothing to value-conscious women aged 25 to 55. The company closed its 220+ stores across 35 US states in 2019, and currently operates as an e-commerce business.

Apparel 299

Apparel Fashion Marketing Accessories 299

Retail TouchPoints

JUNE 17, 2024

People think about food an average of 226 times a day, according to research by Albertsons. Even accounting for food’s essential nature, that’s a lot of thoughts — but when you factor in everything that goes into the planning, shopping and preparing of all of the day’s meals, it starts to make a lot of sense. Albertsons’ Jill Pavlovich at CommerceNext.

Shopping 277

Shopping Consumer Planning Location 277

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Retail Wire

JUNE 19, 2024

Grocery shopping is on the cusp of a digital revolution as electronic shelf labels (ESLs) begin to replace traditional price stickers in stores across the nation. This month, Walmart announced its plan to implement ESLs in 2,300 stores by 2026, joining the ranks of retailers like Whole Foods, Amazon Fresh, and Schnucks, who have already adopted the technology.

Supermarket 264

Supermarket Shopping Customer Experience Planning 264

Retail Gazette

JUNE 21, 2024

Frasers Group is understood to be close to finalising a deal to buy premium fashion retailer Coggles from THG. The move follows the retail titan’s recent acquisition and administration of Matches earlier this year, s parking fears that the same fate may meet Coggles. THG snapped up the indie fashion retailer out of administration back in 2013, although it did not take its stores business.

Fashion 122

Fashion Accessories Returns 122

Inside Retail

JUNE 19, 2024

Pokemon Center will open online stores in Australia and New Zealand, giving customers a more convenient option to purchase Pokemon items. Pokemon Center, a retail chain offering a wide range of Pokemon products, is currently available in the US, Canada and the UK. It offers Pokemon trading card games and other products imported from Japan including collectible figures, apparel and accessories The platforms will also include collaborations with Squishmallows and Funko; licenced clothes and access

Accessories 290

Accessories Apparel Location ATS 290

Retail TouchPoints

JUNE 18, 2024

It can be a bit jarring to start worrying about the holidays just as summer is powering up, and yet that’s exactly what many retailers are doing, particularly as the socio-economic environment continues to throw curveballs at commerce. “The global economy is still in flux,” said Rob Garf, VP and General Manager of Retail and Consumer Goods at Sales f orce at a recent media briefing.

Consumer 272

Consumer Shopping Shipping Marketing 272

Advertisement

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

Retail Wire

JUNE 19, 2024

H&M Group has taken a significant step in advancing its climate strategy by partnering with and investing in Rondo Energy, a leader in zero-carbon industrial heat and power solutions.

Fast Fashion 264

Fast Fashion Fashion 264

Retail Gazette

JUNE 19, 2024

Clarks is looking to cut more than 150 jobs after plunging to a loss amid weakened consumer demand and rising costs. Staff at risk of redundancy are understood to be across the footwear retailer’s global offices, which include UK headquarters in Somerset and an American head office in Massachusetts, Drapers reported. It is the latest round of job cuts and follows the dismissal of 103 members of staff in 2023 to “protect the progress has made over the last couple of years” on its trading performa

ATS 122

ATS Wholesale Promotions Management 122

Inside Retail

JUNE 18, 2024

Liquor retailer Dan Murphy’s will roll out the Electronic Shelf Labels (ESLs) at all 273 branded stores by the end of this month. ESLs are digital displays beneath products that are operated from a centralised system, allowing the retailer to update its prices within minutes. The company considers the technology an important way to elevate the customer experience and drive large-scale efficiencies.

Customer Experience 290

Customer Experience ATS 290

Retail TouchPoints

JUNE 17, 2024

TikTok has unveiled two new generative AI tools that will help creators and brands make influencer content at scale that include digital avatars and AI-enabled translation dubbing. The social platform also has created an advisory board to help facilitate future gen AI development at the company and discuss responsible use. The new tools join a suite of gen AI-enabled ad solutions, under the banner name Symphony, unveiled in May at the annual TikTok World event.

Marketing 267

Marketing Management ATS Social Commerce 267

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Finance

Retail Wire

JUNE 17, 2024

The U.S. government has initiated legal action against Adobe, alleging that the company has engaged in deceptive practices related to its subscription services. According to the Department of Justice (DOJ), Adobe has intentionally obscured the terms and fees associated with its subscriptions, making it difficult for consumers to cancel without incurring significant charges.

Consumer 264

Consumer 264

Retail Gazette

JUNE 20, 2024

Love Island will be opening its first-ever pop up shop at Bluewater Shopping Centre in Kent next week. The pop-up will open on 25 June for four weeks and will house various products seen on screen during the popular ITV reality show, including its famous water bottles , which will be available for personalisation among other items. Alongside a host of summer-ready products all inspired by the show, season 5 contestant Amy Hart will officially open the shop to celebrate the grand opening next wee

Shopping 121

Shopping Accessories Returns ATS 121

Inside Retail

JUNE 17, 2024

Every six minutes a cybercrime is reported in Australia, with the average cost of an attack to a small business owner around $46,000. Enter Cyber Wardens, a free online training program launched by the Council of Small Business Organisations Australia (COSBOA), supported by the Australian Government and an industry alliance led by Telstra, CommBank and the Australian Cyber Security Centre.

Payment Services 289

Payment Services ATS Management 289

Retail TouchPoints

JUNE 17, 2024

Beyond has reconfigured its C-suite, including recognition of an “increasingly active” role for Executive Chairman Marcus Lemonis. The company, which owns the Overstock, Bed Bath & Beyond and Zulily brands, also will eliminate its co-Chief Executive roles and dual Chief Merchant roles. Beyond has streamlined marketing and merchandising functions across all three of its brands under Dave Nielsen, who has been appointed President, overseeing marketing, merchandising and supply chain functions

Returns 259

Returns Marketing Planning 259

Advertisement

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

Shopping

Retail Wire

JUNE 19, 2024

The Mexican fast-food chain is acknowledging its most regular customer base as young urban male suited and booted office workers, and it's launching a meal special to cater specifically to them.

Finance 262

Finance 262

Retail Gazette

JUNE 16, 2024

Asda is outsourcing over 100 of its employees to an Indian-based supplier in a move sparking fears of job cuts, as the supermarket looks to cut costs. Outsourcing plans were revealed to staff in an email last week, affecting IT staff working in the grocery retailer’s Leeds headquarters, which houses 5,000 colleagues. According to the Telegraph , the proposal to move employees to Mumbai-headquartered Tata Consultancy Services was announced 24 hours before private equity firm TDR Capital too

Supermarket 122

Supermarket Grocer Planning Shopping 122

Inside Retail

JUNE 17, 2024

Chatime Group Australia CEO Carlos Antonius is taking on the newly-created global CEO position from 1 July 2024. Worldwide Chatime has more than 1,500 locations and in his new role Antonius will oversee the bubble tea brand’s development, with a target of nearly-doubling the footprint with 1000 more outlets within three years. The appointment to global CEO comes as Chatime’s new brand refresh initiative rolls out internationally.

Marketing 290

Marketing Management Location Planning 290

Retail TouchPoints

JUNE 21, 2024

Bob’s EMS Holdings, parent company of Bob’s Stores and Eastern Mountain Sports (EMS), has filed for Chapter 11 protection in the U.S. Bankruptcy Court in Delaware. The retailers, which operate approximately 50 stores and employ nearly 800 full- and part-time employees, generated $131.85 million in net revenue last year, according to CEO David Barton in documents filed with the court.

Advertising 261

Advertising Store Operations ATS 261

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

Shopping

Retail Wire

JUNE 15, 2024

In recent months, the automotive industry has been grappling with a growing challenge: consumers delaying their new car purchases. Despite improved availability and a return to normalcy in automotive production, high interest rates and price volatility have made many potential buyers hesitant. This reluctance to buy now, in the hopes of securing a better deal later, is setting the stage for a deflationary spiral that could have serious implications for the industry.

Returns 261

Returns Consumer 261

Retail Gazette

JUNE 16, 2024

Darren Blackhurst has quit his post as Morrisons, just three months after rejoining the grocery giant in another blow for its turnaround plans. In February, CEO Rami Baitiéh named Blackhurst as interim chief customer and marketing officer on an interim basis, in a role that was expected to become permanent amid a host of leadership changes. But Blackhurst has said will be standing down, the Times reports, and the terms of his departure are currently being negotiated.

Grocer 122

Grocer Returns Planning Marketing 122

Inside Retail

JUNE 21, 2024

KMD Brands saw continued decline in sales in the first four months of its fiscal second half amid weaker performance across all its segments. The group’s sales fell 8.4 per cent, with Oboz suffering the largest decline of 21.8 per cent from February to May. Rip Curl’s sales slid 5.9 per cent while Kathmandu’s sales dipped 8.4 per cent. “With six weeks of peak trade still to come, we remain focused on optimising our Kathmandu winter and Rip Curl Northern Hemisphere summer result

Consumer 278

Consumer Marketing Accessories Fashion 278

Retail TouchPoints

JUNE 21, 2024

Starbucks customers who are traveling often seek out the familiar green-and-white mermaid logo in or near hotels where they’re staying, so it makes sense that the coffee giant and Marriott Bonvoy are connecting their loyalty reward programs. Members that link their accounts can earn double Starbucks Star points during their stays at participating Marriott hotels and can earn 100 Marriott Bonvoy points when they make three qualifying transactions during designated weeks throughout the year (the f

Accounting 254

Accounting Promotions Marketing ATS 254

Advertisement

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

ATS