Sat.Jun 15, 2024 - Fri.Jun 21, 2024

article thumbnail

7 Steps to Crafting Effective RFPs for Retail Logistics Services

Retail TouchPoints

Four years after the pandemic roiled the retail industry and disrupted supply chains in previously unimaginable ways, retailers across the country are still recovering. Wild swings in consumer demand have made it difficult to determine appropriate inventories, and the costs of owning their logistics infrastructures are continuing to skyrocket. That is leading many retailers to consider outsourcing their warehousing and logistics to third parties.

article thumbnail

Is the customer always right? Putting the power of brand communities to the test

Inside Retail

In retail, it’s generally understood that “the customer is always right,” and businesses that can effectively tap into this advice, regardless of their product or service offering, are said to be best placed for success. Investing in customer service channels and technology can be a costly practice, but to quote another popular phrase, “You have to spend money to make money.

Consumer 299
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Retail Value Chain: Understanding Its Importance for Business

Tokinomo

The retail value chain is a crucial concept that businesses must understand in order to succeed in today's competitive marketplace. By comprehending the intricacies of this chain, organizations can identify opportunities for growth and leverage them to their advantage. In this article, we will explore the various components of the retail value chain, discuss its significance for business, delve into the challenges faced in managing it, and highlight strategies to optimize its efficiency.

article thumbnail

Flame Resistant and Retardant Fabric Market Set to Reach $13.39 Billion by 2034

Retail Wire

The global flame resistant and retardant fabric market is projected to experience significant growth, with revenue expected to reach $13.39 billion by 2034. This expansion is driven by stringent fire safety regulations and increasing awareness of workplace hazards, particularly in high-risk industries such as oil & gas, mining, and manufacturing.

Marketing 277
article thumbnail

Optimizing Frontend Delivery in Composable Commerce: The Buy vs Build Decision

article thumbnail

Saucony Unveils Paris Fashion Week ‘Comfort Zone’, in partnership with Distance and Views

Retail Focus

Saucony, a leading global performance running lifestyle brand, has teamed up with Parisian running store Distance and French media title Views to unveil the first-ever Fashion Week ‘Comfort Zone’ in Paris. Between June 18th and 22nd, the brand will take over the coffee shop Fauna to provide an immersive brand experience open to the public for coffee, food and drinks.

Fashion 162
article thumbnail

Prezzee sets revenue record as membership reaches 4 million

Inside Retail

Digital gift card platform Prezzee has more than tripled its sales for the 18 months ended December 2023, according to its financial report lodged with the Australian Securities and Investments Commission. Card sales during the period grew 205 per cent from $1.1 billion to $3.4 billion, while revenue jumped 178 per cent from $58 million to $161 million.

Marketing 317

More Trending

article thumbnail

Old-School Identity Theft on the Rise

Retail Wire

Old-school identity theft is making a strong comeback, with fraudsters targeting unsuspecting victims by using stolen checks, fake IDs, and forged signatures. This resurgence has left banks and government authorities scrambling to address the increasing threats.

278
278
article thumbnail

Boohoo and Card Factory hit with shareholder backlash

Retail Gazette

Card Factory and Boohoo have been hit with a backlash from shareholders this week at its annual general meetings. The greetings card retailer said it will engage with shareholders on their concerns after almost a quarter voted to oust its chair on Thursday (20 June). Some 24.87% of votes were cast against re-electing Paul Moody, who joined Card Factory in July 2020 as executive chair.

Fashion 123
article thumbnail

City Chic sells Avenue to US retail group

Inside Retail

ASX-listed City Chic Collective has agreed to sell America plus-size apparel brand Avenue Stores to US-based FullBeauty Brands for an undisclosed amount. With a history dating back more than 40 years, Avenue offers plus-size clothing to value-conscious women aged 25 to 55. The company closed its 220+ stores across 35 US states in 2019, and currently operates as an e-commerce business.

Apparel 299
article thumbnail

Bob’s Stores, EMS File for Bankruptcy Protection

Retail TouchPoints

Bob’s EMS Holdings, parent company of Bob’s Stores and Eastern Mountain Sports (EMS), has filed for Chapter 11 protection in the U.S. Bankruptcy Court in Delaware. The retailers, which operate approximately 50 stores and employ nearly 800 full- and part-time employees, generated $131.85 million in net revenue last year, according to CEO David Barton in documents filed with the court.

article thumbnail

Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

article thumbnail

Supermarket Shopping Set for Electronic Shelf Labels

Retail Wire

Grocery shopping is on the cusp of a digital revolution as electronic shelf labels (ESLs) begin to replace traditional price stickers in stores across the nation. This month, Walmart announced its plan to implement ESLs in 2,300 stores by 2026, joining the ranks of retailers like Whole Foods, Amazon Fresh, and Schnucks, who have already adopted the technology.

article thumbnail

Exclusive: Frasers Group closes in on deal to buy Coggles from THG

Retail Gazette

Frasers Group is understood to be close to finalising a deal to buy premium fashion retailer Coggles from THG. The move follows the retail titan’s recent acquisition and administration of Matches earlier this year, s parking fears that the same fate may meet Coggles. THG snapped up the indie fashion retailer out of administration back in 2013, although it did not take its stores business.

Fashion 122
article thumbnail

Pokemon launches online stores for Australia, New Zealand

Inside Retail

Pokemon Center will open online stores in Australia and New Zealand, giving customers a more convenient option to purchase Pokemon items. Pokemon Center, a retail chain offering a wide range of Pokemon products, is currently available in the US, Canada and the UK. It offers Pokemon trading card games and other products imported from Japan including collectible figures, apparel and accessories The platforms will also include collaborations with Squishmallows and Funko; licenced clothes and access

article thumbnail

Holiday Forecast: China-Direct Discount Apps will Attract Value-Conscious Consumers

Retail TouchPoints

It can be a bit jarring to start worrying about the holidays just as summer is powering up, and yet that’s exactly what many retailers are doing, particularly as the socio-economic environment continues to throw curveballs at commerce. “The global economy is still in flux,” said Rob Garf, VP and General Manager of Retail and Consumer Goods at Sales f orce at a recent media briefing.

Consumer 290
article thumbnail

Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

article thumbnail

H&M Group Strengthens Climate Strategy With Investment in Rondo Energy

Retail Wire

H&M Group has taken a significant step in advancing its climate strategy by partnering with and investing in Rondo Energy, a leader in zero-carbon industrial heat and power solutions.

article thumbnail

Love Island to open first ever pop-up shop next week

Retail Gazette

Love Island will be opening its first-ever pop up shop at Bluewater Shopping Centre in Kent next week. The pop-up will open on 25 June for four weeks and will house various products seen on screen during the popular ITV reality show, including its famous water bottles , which will be available for personalisation among other items. Alongside a host of summer-ready products all inspired by the show, season 5 contestant Amy Hart will officially open the shop to celebrate the grand opening next wee

Shopping 121
article thumbnail

Dan Murphy’s to roll out electronic shelf labelling system across all stores

Inside Retail

Liquor retailer Dan Murphy’s will roll out the Electronic Shelf Labels (ESLs) at all 273 branded stores by the end of this month. ESLs are digital displays beneath products that are operated from a centralised system, allowing the retailer to update its prices within minutes. The company considers the technology an important way to elevate the customer experience and drive large-scale efficiencies.

article thumbnail

TikTok Debuts Gen AI Tool to Create Digital Avatars, Forms AI Advisory Board

Retail TouchPoints

TikTok has unveiled two new generative AI tools that will help creators and brands make influencer content at scale that include digital avatars and AI-enabled translation dubbing. The social platform also has created an advisory board to help facilitate future gen AI development at the company and discuss responsible use. The new tools join a suite of gen AI-enabled ad solutions, under the banner name Symphony, unveiled in May at the annual TikTok World event.

Marketing 289
article thumbnail

Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

article thumbnail

Chipotle Introduces ‘Chipotle Boy’ Bowls Targeting Male Finance Professionals

Retail Wire

The Mexican fast-food chain is acknowledging its most regular customer base as young urban male suited and booted office workers, and it's launching a meal special to cater specifically to them.

Finance 263
article thumbnail

Clarks puts 150 jobs at risk as it plunges to a loss

Retail Gazette

Clarks is looking to cut more than 150 jobs after plunging to a loss amid weakened consumer demand and rising costs. Staff at risk of redundancy are understood to be across the footwear retailer’s global offices, which include UK headquarters in Somerset and an American head office in Massachusetts, Drapers reported. It is the latest round of job cuts and follows the dismissal of 103 members of staff in 2023 to “protect the progress has made over the last couple of years” on its trading performa

ATS 122
article thumbnail

Retailers face rising risk of cybercrime. Here’s how to lock your digital doors

Inside Retail

Every six minutes a cybercrime is reported in Australia, with the average cost of an attack to a small business owner around $46,000. Enter Cyber Wardens, a free online training program launched by the Council of Small Business Organisations Australia (COSBOA), supported by the Australian Government and an industry alliance led by Telstra, CommBank and the Australian Cyber Security Centre.

article thumbnail

Starbucks and Marriott Bonvoy Link Loyalty Programs

Retail TouchPoints

Starbucks customers who are traveling often seek out the familiar green-and-white mermaid logo in or near hotels where they’re staying, so it makes sense that the coffee giant and Marriott Bonvoy are connecting their loyalty reward programs. Members that link their accounts can earn double Starbucks Star points during their stays at participating Marriott hotels and can earn 100 Marriott Bonvoy points when they make three qualifying transactions during designated weeks throughout the year (the f

article thumbnail

Composable Commerce Reference Architecture 2024 Edition

Achieve more with your commerce with the help of Orium’s Composable Commerce Reference Architecture 2024 Edition. Presented in partnership with commercetools, Contentstack, and Google Cloud, this edition is packed with new insights and practical examples to help you navigate changes in digital commerce and construct an adaptable tech stack optimized for efficiency and scalability.

article thumbnail

US Sues Adobe for Deceptive Subscription Practices

Retail Wire

The U.S. government has initiated legal action against Adobe, alleging that the company has engaged in deceptive practices related to its subscription services. According to the Department of Justice (DOJ), Adobe has intentionally obscured the terms and fees associated with its subscriptions, making it difficult for consumers to cancel without incurring significant charges.

Consumer 265
article thumbnail

Eastern Mountain Sports, Bob’s Stores file for bankruptcy

Retail Dive

The chains, in a “liquidity crisis” since their bank found them to be in default, require emergency funding to make payroll Friday.

133
133
article thumbnail

Chatime Australia boss appointed global CEO

Inside Retail

Chatime Group Australia CEO Carlos Antonius is taking on the newly-created global CEO position from 1 July 2024. Worldwide Chatime has more than 1,500 locations and in his new role Antonius will oversee the bubble tea brand’s development, with a target of nearly-doubling the footprint with 1000 more outlets within three years. The appointment to global CEO comes as Chatime’s new brand refresh initiative rolls out internationally.

Marketing 290
article thumbnail

How Albertsons’ Digital Tools Help Relieve the ‘Cognitive Load’ of Food Shopping and Prep

Retail TouchPoints

People think about food an average of 226 times a day, according to research by Albertsons. Even accounting for food’s essential nature, that’s a lot of thoughts — but when you factor in everything that goes into the planning, shopping and preparing of all of the day’s meals, it starts to make a lot of sense. Albertsons’ Jill Pavlovich at CommerceNext.

Shopping 279
article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

Hertz Launches $750 Million Debt Offering

Retail Wire

Hertz Global Holdings Inc. is launching a $750 million debt offering to strengthen its financial position following issues with its electric vehicle fleet.

278
278
article thumbnail

Asda outsources staff to Indian firm amid cost-cutting efforts

Retail Gazette

Asda is outsourcing over 100 of its employees to an Indian-based supplier in a move sparking fears of job cuts, as the supermarket looks to cut costs. Outsourcing plans were revealed to staff in an email last week, affecting IT staff working in the grocery retailer’s Leeds headquarters, which houses 5,000 colleagues. According to the Telegraph , the proposal to move employees to Mumbai-headquartered Tata Consultancy Services was announced 24 hours before private equity firm TDR Capital too

article thumbnail

KMD Brands’ sales continue to decline into second half

Inside Retail

KMD Brands saw continued decline in sales in the first four months of its fiscal second half amid weaker performance across all its segments. The group’s sales fell 8.4 per cent, with Oboz suffering the largest decline of 21.8 per cent from February to May. Rip Curl’s sales slid 5.9 per cent while Kathmandu’s sales dipped 8.4 per cent. “With six weeks of peak trade still to come, we remain focused on optimising our Kathmandu winter and Rip Curl Northern Hemisphere summer result

Consumer 278
article thumbnail

Instacart Expands Retail Media Partnership with Google to Enable Shoppable Ads on YouTube

Retail TouchPoints

Instacart has made advertisements on YouTube shoppable for CPG companies, leveraging its first-party data about consumers to identify and reach high-intent shoppers and receive closed-loop measurement on their campaigns. Consumers viewing these ads can click directly to an Instacart product page to buy the featured items for same-day delivery. Clorox and Publicis Media are the first two participants in the YouTube pilot program, which extends Instacart’s broader retail media collaboration with G

article thumbnail

How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.