Retail TouchPoints

FEBRUARY 22, 2023

The shopping mall’s identity crisis has been an oft-discussed topic in the retail industry. Even beforethe pandemic, the narrative focused on how malls were navigating the rise in online shopping and the associated fall in foot traffic. During the pandemic, focus shifted to ways shopping malls were attempting to make shopping faster, easier and safer for consumers with curbside services offerings and other omnichannel capabilities.

Shopping 119

Shopping Consumer Department Stores Clienteling 119

Retail Dive

FEBRUARY 22, 2023

The retailer will add more than six new sortation facilities as it builds out its stores-as-hubs strategy.

Planning 122

Planning 122

Wiser

FEBRUARY 21, 2023

The prices you set can affect the number of sales you get, your profits, and even your brand perception. That’s why it’s so important to make the right pricing decisions for your business. Two popular choices when forming your pricing strategies are rebates and discounts. Both are incentives for shoppers to make purchases. But they aren’t the same thing.

Payment Services 129

Payment Services Returns Marketing Promotions 129

Inside Retail

FEBRUARY 21, 2023

Following its store launch in Sydney earlier this year, Hong Kong-based tech accessories brand Casetify is planning to expand across Australia, as part of a larger goal of reaching 100 stores globally by 2025. Casetify Studio, which is currently located in Sydney Arcade alongside Pitt Street Mall, sells a range of products, including customisable phone cases, AirPod cases, phone straps, water bottles and lifestyle accessories.

Planning 246

Planning Accessories Consumer Location 246

Speaker: Joe Cicman - Principal Analyst at Forrester, and Jason Cottrell - CEO & Founder at Orium

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.

Customer Experience

Tokinomo

FEBRUARY 22, 2023

One of the most important goals for any grocer is to increase sales. In this article, we’ve asked 4 world-renowned retail experts a simple, yet challenging question: How to increase sales in grocery stores?

Grocer 179

Grocer Retail Trends Promotions 179

Retail Focus

FEBRUARY 24, 2023

KGK Genix have launched a new ‘Student Retail Design & Careers Competition’ to help equip students with the skills and experience they need to kick-start their career and to drive interest in the retail design, visual merchandising, and print industry. KGK Genix has teamed up with the Art & Design department at Hertford Regional College offering students the opportunity to experience working on a live campaign brief, creating window display concepts and display activations for some of th

Visual Merchandising 147

Visual Merchandising Retail Trends Shopping Planning 147

Inside Retail

FEBRUARY 20, 2023

Leah Weckert has been appointed as Coles’ new MD and CEO, effective May 1. Outgoing CEO Steven Cain has announced his retirement and will remain with the company for an interim period to facilitate an easy transition of executive responsibilities. “I would like to thank the Coles board, team and our many partners for their support, insights and resilience – particularly during Covid, bushfires and floods.

Supermarket 279

Supermarket Management 279

Tokinomo

FEBRUARY 20, 2023

Campaign Corner Try it for yourself. Actor-turned-surgeon, Steve Martin, puts on quite a show during Super Bowl LVII in an ad for Pepsi Zero Sugar , pretending to perform a nose job on a dog. But he assures viewers that it's all just acting, and his job is to make the performance seem believable. Whether he's showing frustration while waiting in line or pretending to enjoy a bland dinner, everything he does is part of a big act.

Advertising 204

Advertising Marketing 204

Intelligence Node

FEBRUARY 22, 2023

2020 and 2021 saw a whirlwind of changes in retail spending habits amongst shoppers. In 2020, consumers took time to adapt to the changes brought about by the pandemic, slowing. The post How Consumers are Responding to Inflation in 2023 appeared first on Blog.

Consumer 104

Consumer 104

Indigo 9 Digital

FEBRUARY 24, 2023

By Tricia McKinnon Innovation comes in all forms and for Wendy’s it can put its Twitter strategy on a pedestal for others to emulate. Wendy’s has always prided itself on being different with its square patties and Frosties instead of milkshakes. Its Twitter strategy is also a point of differentiation. Wendy’s is internet famous for trolling its competitors, roasting enemies as well as friends and giving away food to deserving customers.

Retail Trends 124

Retail Trends Accounting Customer Experience Promotions 124

Advertisement

Composable commerce is built for complexity, but you don’t have to tackle everything at once to start seeing the benefit of a modular build. This masterclass will look at how to get solutions launched and performant in less time and with less disruption than you may expect. In this session, BigCommerce, Bold, Contentful, and Orium dig into the complexity of composable commerce and extract the straightforward solutions you can implement today to deliver value quickly and start building your path

Planning

Inside Retail

FEBRUARY 23, 2023

Identifying a niche in the market for bright, colourful and mismatched socks, founder Tanja Filipovska established Madmia with a silent partner in 2016, after noticing that her friends were losing socks in a pair, and were sometimes bored of wearing two of the same socks. Originally operating from her garage and kitchen table, the business has exploded in popularity, having expanded overseas and collaborated with brands including Nickelodeon, Mattel and MGA Entertainment.

Wholesale 246

Wholesale Fashion Marketing Management 246

Retail Times

FEBRUARY 20, 2023

Waitrose has welcomed an extra early asparagus season which is due to arrive in shops from 21st February, nine weeks earlier than normal. Traditionally, the British asparagus season is from St George’s Day (23rd April), so Waitrose customers will be able to enjoy British Asparagus for even longer this year.

Shopping 124

Shopping 124

A1 Retail

FEBRUARY 21, 2023

Toolstation raised over £750,000 for its designated charity partner, Macmillan Cancer Support, in 2022. Since launching the charity partnership in 2020, Toolstation has raised over £1,500,000 for Macmillan, to help fund vital physical, financial, and emotional support for the millions of people living with cancer across the UK. With the £750,000 donation, Macmillan could pay for 12 Macmillan Nurses for a whole year, helping people living with cancer and their families receive essential medical,

Checkout 119

Checkout Consumer Management ATS 119

Retail Dive

FEBRUARY 23, 2023

Under a new CEO and amid a tussle with an activist investor, the retailer has hired outside advisers to find ways to expand margins and boost earnings.

120

120

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Inside Retail

FEBRUARY 23, 2023

Last December, Levi’s unveiled its largest store in Southeast Asia with the opening of its flagship store in Singapore’s Ion Orchard shopping complex. Nuholt Huisamen, Levi’s managing director and senior vice president for APAC, said the store was a major milestone for the global denim label, which marks the 150th anniversary of its iconic 501 fit jeans and 170th anniversary of its brand this year.

Inventory Management 246

Inventory Management Apparel Shopping Consumer 246

Retail Times

FEBRUARY 24, 2023

Over one in five (22%) retail businesses in the UK aren’t confident of trading through to the end of 2023, according to new research published by FRP.

120

120

A1 Retail

FEBRUARY 24, 2023

Peel L&P has announced the opening of international footwear and lifestyle retailer, Timberland, at Gloucester Quays, the South West’s premier outlet and dining destination. Timberland’s new 2,110 sq ft unit, opposite sports and outdoor brand The North Face, stocks a complete outlet collection with a focus on their iconic footwear, including boots, shoes, and trainers.

Accessories 110

Accessories Outdoor Location Management 110

Retail TouchPoints

FEBRUARY 24, 2023

Ikea ’s marine-focused Blåvingad toy line is the inspiration behind a new interactive AR experience — Lilla Äventyret (The Little Adventure) — that launched in 21 Ikea stores across Sweden on Feb. 13, 2023. Designed to make children’s time in the store more enjoyable and get more people to care about keeping our oceans clean, the game was developed in partnership with Meta and Stockholm-based immersive tech company Warpin Reality using Meta’s Spark AR technology.

Customer Experience 109

Customer Experience Shopping Marketing Management 109

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Promotions

Inside Retail

FEBRUARY 23, 2023

The Good Guys has reached out to 1.85 million members of its Concierge loyalty program advising them of a data breach via a former third-party partner, Pegasus Group, now known as My Rewards. An unauthorised user gained access to the My Rewards database back in August 2021, accessing information about Concierge members such as the encrypted password and in some cases their date of birth.

Accounting 246

Accounting 246

Indigo 9 Digital

FEBRUARY 24, 2023

By Tricia McKinnon Long before it became trendy Starbucks focused on the customer experience. For anyone who has tried to create a compelling experience for their customers, one that makes them continually come back for more, they know it’s not easy. But Starbucks has managed to do this across thousands of stores around the world. You may be wondering why your local Starbucks barista smiles so brightly every time they see you.

Customer Experience 105

Customer Experience Returns Retail Trends Location 105

A1 Retail

FEBRUARY 24, 2023

Co-op launches a new-look, larger, food store with increased range and choice to serve the Kelty community, conveniently. Piper Daniel Stennett heralded the opening the new store as the convenience retailer relocated to its new purpose-built 3,650 sq ft store in Cocklaw Street, Kelty, Fife. The new store is more than 1,200 sq ft larger than its former Main Street site, with the new Cocklaw Street store supporting 26 local jobs – including the creation of new positions – and opening

Consumer 105

Consumer Shopping Accounting Management 105

Retail TouchPoints

FEBRUARY 22, 2023

Walmart CEO Doug McMillon wants the retailer to do its part in fighting inflation by keeping prices on its private label products down, according to CNBC. McMillon told Jim Cramer, host of the business channel’s Mad Money , that the company is “not participating in a recession if there is one.” Additionally, McMillon would like Walmart’s brand partners and suppliers to “step forward” and lower prices on their own, but whether they do or don’t he wants “to play a role in helping get prices down.

Marketing 106

Marketing ATS Consumer 106

Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Elevate your retail game by unleashing the power of customer loyalty! The holidays are the perfect time to redefine and reimagine your retail strategy, as modern customers are being re-engaged through creative retention tactics. Discover how the combination of loyalty management and MACH technology can revolutionize your retail strategy, ensuring sustained customer success through the holiday rush, into the new year, and beyond.

Promotions

Inside Retail

FEBRUARY 22, 2023

Discount retailer The Reject Shop says consumers are gravitating towards low-priced consumables due to inflation. During the company’s trading first half, sales grew 3.5 per cent to $439.7 million while comparable store sales were up 2.4 per cent compared to the previous period. Tax-paid profit grew 6.2 per cent to $16.3 million while EBIT reached $26.8 million, up 7.8 per cent.

Consumer 246

Consumer Shopping Location Management 246

Retail Times

FEBRUARY 21, 2023

Family-run and innovative premium organic wine producer Corvezzo has appointed the UK wine distributor, Beyond Wines to position it as the number one organic Italian wine supplier in the UK. Investing in a sustainable supply Backed by 50 years’ experience and led by the founder’s grandson Giovanni Corvezzo, its progressive management team is committed to preserving the environment.

Management 105

Management 105

A1 Retail

FEBRUARY 24, 2023

IKEA Hammersmith celebrates its first anniversary since opening the doors to a new style of IKEA store in the UK. In the first 12 months, the store has sold over 750,000 meatballs, 25,000 hot dogs, and welcomed more than two million visitors. Hammersmith is the UK’s first IKEA city centre store, opened as part of IKEA’s long-term transformation to become a more convenient and accessible business.

Fulfillment 105

Fulfillment Customer Experience Location Planning 105

Retail TouchPoints

FEBRUARY 22, 2023

Headless ecommerce and low-code application development are two increasingly advantageous technology frameworks — and they’re on a collision course for retailers. Headless ecommerce architecture — enabling retail brands to decouple the front-end and back-end of their ecommerce platforms — allows new customer-facing features to be implemented far more quickly and flexibly than legacy processes.

Customer Experience 105

Customer Experience Fulfillment Management ATS 105

Advertisement

Go beyond the basics with Algolia and Orium to explore the elements of search-and-discover you can leverage to create an optimized brand experience that delivers the right products at the right time, engaging customers throughout their shopping journeys. Surfacing the right product at the right time sounds simple, but the complexity of a modern retail environment means it’s anything but.

Shopping

Inside Retail

FEBRUARY 21, 2023

Australian gelato chain Gelatissimo has opened five new stores – including in Thailand and Singapore – taking its international store network to 70. One store has opened in Sunny Laguna in Phuket, Thailand, another in Hawaii’s Royal Hawaiian Center at Waikiki and a third at Jewel Changi Airport in Singapore. In Australia, the company opened stores in Rhodes, NSW, and Highpoint, Victoria.

Location 246

Location Planning ATS 246

Retail Dive

FEBRUARY 23, 2023

The online home goods retailer saw its customer base contract even further despite increased advertising spend during the period.

Advertising 122

Advertising 122

A1 Retail

FEBRUARY 23, 2023

A momentous moment as the iconic nursery brand beco mes the first within retail to make this change Continuing its mission to reduce its environmental impact, Kit & Kin, the sustainable, B Corp certified nursery brand co-founded by Spice Girl Emma Bunton, is proud to announce that its multi-award-winning eco nappy range will be moving entirely to paper packaging.

Marketing 105

Marketing ATS 105

Retail TouchPoints

FEBRUARY 23, 2023

Aldi has entered a partnership with DoorDash to offer on-demand grocery delivery from nearly all 2,278Aldi locations across 38 states. Customers can shop for fresh produce, meat, seafood, dairy, bread, household essentials and even home goods through the ALDI Finds collection. Shoppers can place their orders through the DoorDash app or website. All participating Aldi stores will be available on DashPass, DoorDash’s membership program, which will offer subscribers free delivery on orders of $35 o

Shopping 104

Shopping Location Planning Fulfillment 104

Advertiser: FourKites

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

Marketing