July, 2022

60% of small retailers could shutter for good in the next few months: report

Retail Dive

Inflation, rent hikes and lower consumer spending are among the challenges that some indie stores say are making things worse than during the pandemic

Maximizing the marketing value of the store

Mike Anthony

As e-commerce sales eat into physical retail numbers, questions about the viability of offline retail abound. Is this ‘Retail Armageddon’? No – but it is a significant shock to the retail ecosystem. A shock that has implications for retailers and brands alike.

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The Right Way To Handle Onboarding and Reboarding

The Retail Doctor

When I was in college, I had an ill-fated stint as a server at a mall-based restaurant. Onboarding there consisted of a piece of paper saying I knew I had to purchase my uniform – a green apron and a polo shirt embroidered with Bay Back Rowing Company and a place to sign acknowledging those would be paid for out of the first check. It also included a guy telling me where the bathroom was, and the final instruction to “shadow Mike.”. Mike wasn’t a trainer.

Apple Brompton Road celebrates creativity with vibrant design and events featuring local artists

Retail Focus

Apple Brompton Road, Apple’s newest store in London, opens Thursday, July 28, in the city’s bustling Knightsbridge neighbourhood.

How to Effectively Create a Frictionless Customer Experience in E-Commerce

Speaker: Ashlee Aldridge, Founder, Managing Partner and CEO - Reach Partners LLC | Bill Mirabito, Interim VP and Consultant, Chameleon Collective | Mike Leibovitz, General Manager of Digital Solutions - Pivotree

Join this exclusive conversation with our expert panelists and learn how addressing customer friction and smoothing out your digital customer experience will help you thrive as an e-commerce retailer - even when faced with adverse market challenges.

Modibodi acquired by Swedish multinational Essity for $140 million

Inside Retail

Australian leakproof apparel pioneer Modibodi has been bought by Swedish hygiene and health company Essity in a deal worth $140 million. .

Quick Start: Prep Your Dev Environment for Kubernetes

Cisco CSR

Getting started on a new platform, especially containers and Kubernetes, can appear overwhelming. But with the right setup and tools, you’re much more likely to get ramped up quickly. Let’s take a look at a good lineup of tools to install on your developer environment to get started with Kubernetes.

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Amazon leans on non-retail business as e-commerce sales fall for the second straight quarter

Retail Dive

Revenue from advertising and fees rose, as inflation pushed up grocery store sales. But net loss reached an “eyewatering” $2 billion

4 Examples of Great Customer Service in 2022

The Retail Doctor

I’ve written extensively about creating a customer service strategy , how to improve your retail customer service , and retail customer service on the front line so I was anxious to see what I’d encounter when a couple of weeks ago I traveled down the California coast. The trip's finale would be a classic car show in San Diego where I’d show my classic Bentley coupe.

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IKKS Paris celebrates second store opening on Kings Road

Retail Focus

Today, French fashion and lifestyle brand IKKS Paris opens its second store at 109 Kings Road which carries the menswear, womenswear and junior lines. This follows the opening of their first store in Carnaby earlier this year.

Rising sales are hiding retailers’ anguish, says ARA chief

Inside Retail

Retail spending across Australia is up – but there is a catch, warns Australian Retailers Association CEO Paul Zahra. Releasing the latest monthly Mastercard SpendingPulse data this morning, that covers June, Zahra says consumer spending continued its strong trajectory, rising 11.1

How to Address the Needs of the Next Generation of e-Commerce Customers

Speaker: Jenn VandeZande, Head of Digital Engagement Strategy at SAP Customer Experience | Beth Scott, VP, Business Operations - Supply Chain | Nikki Grigsby, PHR, Chief Operations Officer at Syndigo | Levana Wang, Content Creator, Gen Z Expert

Join Jenn VandeZande, Beth Scott, Nikki Grigsby and Levana Wang for this insightful and topical conversation on the modernization of e-commerce tech.

Unscrambling Cybersecurity Acronyms: The ABCs of Endpoint Security

Cisco CSR

Ransomware and other advanced attacks continue to evolve and threaten organizations around the world. Effectively defending your endpoints from these attacks can be a complex undertaking, and a seemingly endless number of security acronyms only compounds that complexity.

How to Make the Most of Social Media Advertising

Small Biz Trends

Social media advertising is an effective and affordable way to generate traffic and build awareness for your project. Many businesses realize that and hence the competition is likely to get fierce. With so many brands competing for your target customers’ attention, how to succeed?

Amazon introduces a new wallet for sellers

Retail Dive

The e-commerce juggernaut said it’s offering a new digital wallet service to its sellers and planning to roll it out more broadly over the “next few months &rdquo

The Case For Inclusive Hiring: Are You Overlooking The Benefits?

The Retail Doctor

It was at the end of a day-long retail sales training program I was conducting with a group when one of the owners piped up, "What we need are some more personable and enthusiastic salespeople to sell our merchandise.". She continued, "When we visited stores yesterday in New York City, the gay salesmen were personable, and fun, you just wanted to buy from them.". Personality retail salesperson Retail Customer Service Training

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5 Essential Virtual Selling Practices Every Company Must Have by 2023

Speaker: Erika Bzdel - Vice President of Sales and Craig Simons - Director of Marketing

Join us on Sept. 13 at 9:30 am PT as Erika Bzdel, VP of Sales, and Craig Simons, Director of Marketing, discuss the virtual selling practices that every company should adopt, and how to succeed at selling in a hybrid world.

Selfridges launches new destinations to supercharge sex and sleep wellbeing

Retail Focus

This summer, Selfridges launches new destinations to help customers optimise wellbeing, including a dedicated Corner Shop that focuses on improving and enhancing sex and sleep. .

Ikea Australia lets customers buy second-life products

Inside Retail

Ikea Australia has launched an online platform allowing customers to browse and reserve second-life Ikea furniture and homeware products.

More than a VPN: Announcing Cisco Secure Client (formerly AnyConnect)

Cisco CSR

We’re excited to announce Cisco Secure Client, formerly AnyConnect, as the new version of one of the most widely deployed security agents. As the unified security agent for Cisco Secure , it addresses common operational use cases applicable to Cisco Secure endpoint agents.

In the News: New Small Business Grants Up to $50K Available Now Nationwide

Small Biz Trends

As a small business owner funding is an ever-present challenge. With that in mind, public, private, and nonprofit organizations are always looking to provide help by addressing issues small businesses face.

Sustainability at Retail

As part of a global Sustainability at Retail initiative, Shop! worked collaboratively with its global affiliates to address critical environmental issues, outlined in this white paper.

How retailers are approaching cryptocurrency payments

Retail Dive

Rivals Pacsun and American Eagle Outfitters have similar target audiences but are approaching the rising popularity of digital currency differently

8 Sales Optimization Strategies to Help Boost Revenue

Wiser

The world of sales is constantly changing. If your business has any hope of keeping up, then optimizing your sales process is the way to go. But optimization is an ongoing ordeal.

Alexander McQueen opens newest boutique in Amsterdam’s golden mile

Retail Focus

P.C.Hooftstraat, Amsterdam‘s golden mile of luxury shopping, sees a welcome new addition with the opening of Alexander McQueen‘s newest boutique.

Red Rooster adds EV charging to its menu

Inside Retail

Eco-conscious chicken lovers can now charge their electric vehicles (EVs ) as they dine thanks to a partnership between Red Rooster and Evie, a company formed in 2017 to build a convenient and dependable EV charging network.

Cisco and AWS: Securing your resilience in a hybrid cloud world

Cisco CSR

We’ve all seen the headlines like “race to the cloud” and “cloud-first.” These articles and publications are true, more and more customers have adopted cloud strategies, but there is more to the story. In these customer conversations, cloud security and network security are often discussed in unison.

Starting a Business? 12 Key Tips for Successful Brand Building

Small Biz Trends

Small businesses starting from scratch have a long road ahead of them when it comes to building a brand. Defining a mission, finding your voice and building trust all take time to develop, but luckily there are a few key steps new entrepreneurs can take to get there a little faster.

Report: E-commerce sales to exceed $1 trillion this year

Retail Dive

Online shopping is expected to grow despite concerns about inflation and a potential economic downturn, according to FTI Consulting

Brother Mobile Solutions Launches Flexible Labeling Solution

Retail TouchPoints

Brother Mobile Solutions has introduced the RuggedJet 3200 Series, a labeling solution designed to help retailers implement agile pricing strategies while staying on top of inventory in a tight labor market.

RivingtonHark appoint Lunson Mitchenall on Victoria Leeds

Retail Focus

Lunson Mitchenall, the UK’s leading specialist retail and leisure agent, has been appointed by RivingtonHark as leasing agents on Victoria Leeds.

Meet rising star of the week: Kate Stansberry, beauty buyer, David Jones

Inside Retail

We recently launched our first Rising Stars of Retail report in the May issue of Inside Retail Australia’s quarterly magazine, a special feature highlighting some of the great under-the-radar talent in the industry from a wide range of departments.

Business Resiliency and Agility: The Need for Speed and Security

Cisco CSR

It’s Blockbuster Night! Say that to any Gen-Xer and it should bring a smile and recollection of days gone by. Netflix took Blockbuster by storm and grew from mail order DVDs to the streaming behemoth they are today.

Black Creatives Have a Few Weeks Left to Apply for a #BlackVisionaries Grant

Small Biz Trends

Meta, parent company of Instagram and Facebook, is partnering with the Brooklyn Museum for a 2022 small business grant program to support Black creatives. The 2022 #BlackVisionaries Grant Program.

Can biometric data deliver more nuanced mass marketing?

Retail Dive

Remembering passwords may be a thing of the past as Apple rolls out passkeys, but interest in biometrics reaches beyond authentication

B Corp TOMS Honored in Community Category as ‘Best For The World’

Retail TouchPoints

The B Lab network at B Corp has named TOMS as a Best For The World: Community award winner, with the footwear and lifestyle company ranking among the highest verified scores in the sustainability nonprofit’s B Impact Assessment.

The new flagship of Moët & Chandon: Europe´s most glamorous Champagne Bar at Harrods London

Retail Focus

Champagne maker Moët & Chandon opened its first permanent space in Europe within the Harrods beauty halls in London on 7th July 2022.

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