Retail TouchPoints

JUNE 27, 2022

After two years of online browsing, consumers are eager to get out of the house and into the store. And as consumer discretionary spending continues to grow , retailers and brands around the world are exploring new ways to capitalize on the next wave of in-person shopping and experiences. So what’s the plan? How can businesses position themselves to attract consumers and deliver an exceptional in-store experience that builds customer loyalty and drives sales?

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Retail Wire

JUNE 27, 2022

Jones Soda is launching the Mary Jones brand of cannabis-infused drinks featuring such flavors as Blue Bubblegum and Bug Juice. “It’s a real milestone,” Tim Dodd, co-founder and CEO of Sweet Flower dispensary chain, said. “It’s a remarkable move by Jones because it’s so intentional. They’re not doing it on the sly.”.

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Retail TouchPoints

JUNE 27, 2022

Known for vitamin packs and protein powders, GNC is expanding its reach in the realm of fresh food with the national rollout of its partnership with meal delivery service RealEats. GNC’s Ventures division first teamed up with RealEats in July 2021, piloting the service in a handful of markets including Pittsburgh, Washington, D.C., Florida, and later Texas and New York.

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Consumer Marketing ATS 267

Retail Focus

JUNE 27, 2022

This Saturday saw JD Sports , Fashion plc, retailer of sports, fashion and outdoor brands, open the doors to its newest flagship store at Metrocentre Gateshead. The 18,000 sq. ft North-East flagship, which has tech and innovation at its heart and is home to over 50 iconic brands, has created an influx of new jobs for the community and provides local activewear advocates with their fix of all the biggest brands including Nike , adidas and The North Face.

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Outdoor Fashion Apparel Consumer 208

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

JUNE 27, 2022

This has been a volatile year for retailers and consumers alike, and the uncertain nature of 2022 has been shaping trends across the industry, according to Forrester’s Vast, Fast, And Relentless: Consumer Buying Enters A New Era report. Retailers need to readjust their strategies business-wide as they prepare to meet empowered customers who have more choices than ever in a tough economy that’s giving them more reasons than ever to seek out the best price — wherever it may be.

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Retail Focus

JUNE 27, 2022

Braehead, a leading retail and leisure destination, owned by property company SGS and asset managed by Global Mutual Properties, has announced a string of recent and upcoming openings at the centre. Renowned fashion and home furnishings retailer, Laura Ashley, has recently opened a new section in Braehead’s NEXT Home store, selling a range of furniture and homeware products.

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Retail Focus

JUNE 27, 2022

Manchester Arndale is delighted to announce that the UK’s favourite dessert restaurant brand, Creams Cafe, will be opening a new 2,325 sq ft store at the centre. The store, which has been let on a 15-year lease, will offer the full Creams Cafe experience with the brand’s menu of flamboyant and indulgent desserts – from sundaes and shakes to waffles and crepes – for dine-in, takeaway and delivery.

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Retail TouchPoints

JUNE 27, 2022

Automotive aftermarket parts retailer Advance Auto Parts has opened a 45,000-square-foot “super hub” flagship location near downtown Los Angeles as part of the company’s Western U.S. expansion, which includes 22 new stores in the L.A. area. Adding to its 4,687 stores across the U.S. and Canada, the retailer began its move westward in spring 2021 with the lease of 109 Pep Boys stores that were then converted into Advance Auto Parts locations.

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Inside Retail

JUNE 27, 2022

A national poll by the Australian Retailers Association (ARA) has found the retail labour shortage has progressively deteriorated during the past three months. Of retailers polled, 84 per cent said it has become harder to recruit new team members while 73 per cent said job vacancy rates are worse than usual. The job market has also been hit with absenteeism with 55 per cent of respondents agreeing it has become worse.

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Retail Wire

JUNE 27, 2022

Dick’s Sporting Goods, DoorDash, Levi Strauss, Netflix, Patagonia and Starbucks are among a growing list of companies pledging to support employees who work in states where abortion is illegal. “Protection of reproductive rights is a critical business issue impacting our workforce, our economy and progress toward gender and racial equity,” Levi Strauss said in a statement.

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Sporting Goods ATS 130

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Inside Retail

JUNE 27, 2022

Businessman Leonardo del Vecchio, who has died aged 87, created the glasses company that owns brands including Ray-Ban and used his billions to become one of the most influential figures in Italian finance. Del Vecchio rose from a childhood in an orphanage to amass a fortune of tens of billions of euros in one of the most famous rags-to-riches stories in Italy’s post-war economic recovery.

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Retail Focus

JUNE 27, 2022

ESW, the world’s leading global direct-to-consumer (DTC) ecommerce company, announced today that it had successfully completed its previously announced acquisition of Scalefast, a Los Angeles-based, end-to-end ecommerce solution provider. The Scalefast acquisition further extends ESW’s market strength in apparel, beauty, personal care, and luxury markets into categories including entertainment, gaming, and electronics.

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Inside Retail

JUNE 27, 2022

Despite the relatively recent rise of NFTs and the metaverse, gamers have traditionally been an underserved market within the retail industry. . While the customer base makes up around a third of the global population, the majority of whom live within Asia Pacific, according to Finbold.com , there are relatively few brands making products specifically for the gaming community.

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Accessories Apparel Fashion Marketing 130

Cisco Retail

JUNE 27, 2022

If you didn’t catch us in Las Vegas or online for this year’s Cisco Live, not to worry. Among a slew of exciting announcements to support our vision for hybrid work, we introduced new platform innovations for network management. One of the most exciting is Cloud Management for Catalyst, which combines the number one platform in cloud networks, Cisco Meraki, with the industry-leading Catalyst access portfolio.

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Management Location ATS 142

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

JUNE 27, 2022

June 28 marks the 52nd anniversary of Pride. Originally held in commemoration of the Stonewall Uprising – when hundreds of LGBTQIA+ people in New York City fought back against police persecution – Pride is now a global phenomenon , and increasingly celebrated in Australia and other countries in the Asia Pacific. But the queer community’s fight for equality is still far from over, especially in the workplace.

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Retail Wire

JUNE 27, 2022

Costco has recalled about 400,000 patio umbrellas with built-in solar panels and LED lights over concerns that the product’s lithium-ion batteries may overheat and catch fire. There have been three reported cases of the umbrellas catching fire while recharging.

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Inside Retail

JUNE 27, 2022

Mother-daughter duo Lin and Maxine Windram, founders of Brava Lingerie, are on a mission to offer the best-fitting bras for women over a D cup at whatever stage of life. Here, they chat about how they’ve thrown out the rule book on bra fitting and the challenges of finding the perfect sports bra. Inside Retail : Tell me the story behind Brava and why you decided to focus primarily on D cup and up.

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Retail Wire

JUNE 27, 2022

Cardenas Markets is deploying digital currency machines (DCM) in stores where customers can buy, sell and exchange more than 40 cryptocurrencies. The grocer, which caters to Hispanics, believes the machines will be a hit with its customers. A Morning Consult study found that Hispanic adults are using cryptocurrencies at rates that exceed the general population.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

JUNE 27, 2022

It’s been quite a year for Indian beauty retailer Sugar, which has just concluded a $50 million Series D fundraise led by the Asia Fund of L Catterton. L Catterton’s strategic partnership with LVMH will also supercharge Sugar’s expansion in the near future. India’s beauty and personal care market is projected to reach US$21 billion in 2025, and the rising adoption of online shopping and greater product penetration in secondary cities are also contributing to the market’s enlargement.

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Consumer Target Market Visual Merchandising Kiosk 130

Retail Wire

JUNE 27, 2022

The newest item on Cinnabon’s menu doesn’t have cinnamon as an ingredient. Chocolate BonBites are bite-sized rolls described as a “chocolatey take” on the chain’s miniature cinnamon rolls.

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Inside Retail

JUNE 27, 2022

“Valued customers” of Milkrun have received an email with a message from CEO and founder Dany Milham, apologising for some “unacceptable declines” in the business’ offerings. The email comes at a time when instant delivery services with similar business models are experiencing significant challenges , and in some cases ceasing operations. Last month, Send – which was founded in the midst of the Covid-19 pandemic – collapsed into voluntary administration.

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Supermarket Returns Customer Experience Location 130

Retail Wire

JUNE 27, 2022

Amazon.com’s Prime Day is in many ways a victim of its own success. The company is finding it more difficult with each succeeding year to top the previous year’s results.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Inside Retail

JUNE 27, 2022

Supply chain disruptions and Covid-related lockdowns failed to dent grocery wholesaler Metcash’s performance during the latest financial year, with the company reporting “strong growth” in all divisions. Group revenue rose 6.4 per cent to $17.4 billion in the full year to April 30, with profit after tax up by 18.6 per cent at $299.6 million. Metcash’s food sales rose 1.4 per cent to $9.5 billion with like-for-like sales in the IGA store network increasing 2.9 per cent.

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Wholesale Returns ATS 130

Retail Wire

JUNE 27, 2022

Apple management says it accepts the outcome of a union election at its store in Towson, MD, and is ready to negotiate with the Coalition of Organized Retail Employees (CORE). The tech giant intends to bargain in “good faith” with the union, according to a person familiar with the matter.

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Inside Retail

JUNE 27, 2022

Since 2020, the global logistics industry has seemingly gone off the rails. Between a global pandemic, a ship getting stuck in the Panama Canal , unprecedented spikes in demand leading to a global snafu of shipping containers, historically long queues of ships waiting to berth in ports around the world, war, and rising inflation; it almost beggars belief that all of this has occurred in just two short years.

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Retail Wire

JUNE 27, 2022

The U.S. Supreme Court’s decision to overturn Roe v. Wade, which granted women the right to seek abortions, has substantial implications for business operators across the U.S. who will now need to determine if they will cover travel for employees who live in locations where it is illegal to terminate a pregnancy.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

365 Retail

JUNE 27, 2022

For fast-scaling e-commerce retailers, saving time often ranks as a top reason for outsourcing the picking, packing and delivery of their shoppers’ orders. ‘Time-saving’ was also a key consideration for fulfilmentcrowd when it refreshed its customer app. . Uniquely, the international fulfilment provider wanted to improve its app so that e-commerce retailers actually used it less.

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Small Biz Trends

JUNE 27, 2022

Small business credit scores are similar to personal credit scores – except they are specifically ratings for businesses. A small business credit score is important to a business owner, and to the businesses which interact with that small business, such as vendors and suppliers. What Are Business Credit Scores? Small business credit scores put a number value on credit worthiness.

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Retail Dive

JUNE 27, 2022

With Target taking the vocal lead, retailers are flushing out excess inventory to reset for the holidays. How much they’ll sell then is anybody’s guess.

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Small Biz Trends

JUNE 27, 2022

A new study has revealed small businesses are finding their home on TikTok and have quickly become a beloved part of the TikTok experience. TikTok Says Small Businesses are Flocking to the Site. TikTok partnered with Hello Alice, a leading organization dedicated to supporting small businesses, to better understand how small and medium-sized businesses (SMBs) are navigating today’s digital world.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience