Tue.Jun 10, 2025

article thumbnail

What Retailers Need to Do to Win Gen Z

Retail TouchPoints

Retail is undergoing a generational shift, and at the center of it is a powerful and misunderstood consumer: Gen Z. Born between the mid-1990s and early 2010s, this generation already outnumbers Gen X in raw terms and now commands over $360 billion in spending power in the U.S. alone. However, Gen Z doesn’t shop like their predecessors. They’ve grown up in a world shaped by social media, rapid technological advancement and rising social consciousness.

article thumbnail

Big Lots Bounces Back: 78 More Stores Reopen Under New Leadership

Retail Wire

Big Lots has opened upwards of 80 locations as the retailer moves forward under new leadership. According to a press release , the retailer reopened 78 of its previously shuttered locations on Thursday, June 5. This makes 219 reopened stores since coming under the ownership of Variety Wholesalers. The reopened stores are located across Florida, Georgia, Kentucky, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, and Virginia.

Wholesale 278
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Walmart Introduces Gen AI-Powered Assistant in Mobile App

Retail TouchPoints

Walmart has introduced Sparky, a smiley-faced generative AI-powered assistant capable of synthesizing reviews and offering mobile app users occasion-based recommendations. The retailer promises that it will soon enhance Sparky’s capabilities to include reordering, service bookings and the ability to understand text, image, audio and video inputs. The “Ask Sparky” button in the Walmart app can offer insights to prepare for virtually any occasion.

article thumbnail

Michael Hill, MyHouse, Hairhouse Online penalised over Black Friday sales 

Inside Retail

Michael Hill, MyHouse and Hairhouse Online have been fined a combined of nearly $60,000 for making false and misleading representations about their Black Friday sales. Each retailer paid a $19,800 penalty after the Australian Competition & Consumer Commission (ACCC) issued them with an infringement notice. The regulator alleged the businesses were misrepresenting the nature of their sales, including by falsely describing discounts as applying ‘sitewide’.

article thumbnail

Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

article thumbnail

Unlocking the Power of Built Spaces to Influence Shopper Sentiment and Behaviors

Retail TouchPoints

Traditional brick-and-mortar retail is always evolving, and in the competitive market, retailers are more motivated than ever to create compelling in-store experiences. Modern consumers don’t just visit storefronts to shop — they come to engage with products and, more importantly, to connect with brands on a personal level. Creating an effective in-store experience is about more than aesthetics.

Shopping 147
article thumbnail

Blockchain for Supply Chain Transparency: Improving Trust in Retail

Retail Focus

As global supply chains become increasingly complex, the demand for transparency has never been greater. Retailers face mounting pressure from consumers, regulators, and stakeholders to demonstrate ethical sourcing, sustainable practices, and operational accountability. Traditional supply chain systems, built on fragmented and often manual processes, struggle to offer real-time visibility.

More Trending

article thumbnail

Four ways retailers can build supply-chain resilience amidst global tariffs

Inside Retail

The recent upheaval in global tariffs , driven by sweeping US trade policies, is fundamentally reshaping international supply chains. Australia stands to be both a beneficiary and a potential casualty in this realignment. One of the most important impacts is from the tariffs on Chinese goods. This has already disrupted traditional trade flows, with exporters from affected countries seeking alternative markets.

article thumbnail

Why Hispanic Customers will Travel 50 Miles to Visit a Curacao Store

Retail TouchPoints

Curacao is a big box-style retailer specializing in serving Hispanic consumers in California and the Southwest, but it’s more than that — mucho more. For example, the company offers credit to a population that’s often underserved by banks and other financial institutions, helping these customers build their credit history (sometimes from scratch). Additionally, because many Curacao customers want to send products to family or friends in their home countries, the retailer has streamlined this pro

article thumbnail

Retail associations support Albanese government’s productivity focus

Inside Retail

The Albanese government’s plan to hold a productivity roundtable in Canberra this August has received strong support from retail associations. The discussion will be led by Treasurer Jim Chalmers, with experts, unions and business leaders convening to brainstorm ideas to improve economic growth. The Australian Retailers Association (ARA) and the National Retail Association (NRA) have shown strong support for this initiative.

Checkout 130
article thumbnail

The Next-Gen POS Solution Powering Modern Store Experiences

Retail TouchPoints

Retailers are at a technology inflection point. Outdated, siloed store systems no longer cut it, creating operational headaches, frustrating customers and stifling innovation. To stay competitive, retailers are adopting modern POS solutions and unified commerce platforms. Read below for a look at three retailers that are transforming store operations, enhancing customer journeys and driving unified commerce with Aptos ONE.

article thumbnail

Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

article thumbnail

Asteri and Dalziel & Pow launch two new concept stores in Riyadh and Doha

Retail Focus

Asteri, the pioneering female-founded Saudi Arabian beauty brand named after Asteria, the Greek goddess of falling stars, has added two new stars to its constellation with the opening of new concept stores in Festival City Mall in Doha and Panorama Mall in Riyadh. The brand spaces, both designed by global strategy and design studio Dalziel & Pow , represent the region they are located in, celebrating local heritage and the beauty and diversity of Arab women.

Location 147
article thumbnail

Pacsun Follows the Music with Capsule Collection and Pop-Up at NYC’s Governors Ball

Retail TouchPoints

Pacsun , which created a “Roadside Stand”-style pop-up at Coachella in April 2025 , followed the music eastward to New York City for the Governors Ball music festival that was held June 6-8. The youth-oriented brand created a limited-edition capsule apparel collection, managed a takeover of its SoHo flagship and activated a Pacsun Festival Hub pop-up that included key Pacsun festival styles, a glam booth with Rare Beauty and an interactive photo moment.

ATS 147
article thumbnail

Dollar Tree Sees Surge in Higher-Income Shoppers

Retail Wire

With inflation continuing to stretch household budgets, many shoppers are rethinking where they buy everyday items. Surprisingly, Dollar Tree is now drawing in a more affluent crowd than ever, as even higher-income consumers look for ways to cut costs. Retail Dive shared remarks from Dollar Tree CEO Mike Creedon, who told analysts in a conference call that the chain added 2.6 million new customers in the Q1 period.

Consumer 130
article thumbnail

Lalage Beaumont: New Boundless Matro Boutique Opening in Suzhou, China

Retail Focus

Leading British luxury designer, Lalage Beaumont London, announces the opening of its newest boutique at the UK Pavilion within Boundless Matro Boutique in Suzhou, China. The new boutique opening is the brand’s first retail partnership in China with Lalage Beaumont London stores located in Knightsbridge, Burlington Arcade and Belgravia along with stockists including the finest department stores and independent boutiques around the world.

Boutique 130
article thumbnail

5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

article thumbnail

Step up with confidence – Women in Retail and FMCG Summit is back

Inside Retail

In an era of accelerating change and transformation across the retail and FMCG landscape, women leaders are stepping up, speaking out and shaping the future of the industry. This October in Melbourne, the Women in Retail and FMCG Leadership Summit 2025 will once again bring together a powerhouse lineup of trailblazing women for two days of inspiration, strategy and community.

Fashion 130
article thumbnail

Price-Driven Back-to-School Shopping Surge Starts Early for Families

Retail Wire

Although the current school year isn’t over yet for all kids, some families are already thinking about the costs associated with their children going back to school in the fall. Amid economic uncertainty, rising prices, and fears of product shortages, many caregivers are rethinking when and what they shop for. Experts say this year’s back-to-school season will likely start earlier than usual, as shoppers aim to beat potential price spikes and supply chain challenges.

Shopping 130
article thumbnail

Brett Blundy slams Victoria’s Secret board ahead of earnings call

Inside Retail

BBRC International, the private investment firm of Australian billionaire Brett Blundy, has voiced its concern about several performance issues at Victoria’s Secret in a letter sent to the latter’s board ahead of the quarterly earnings conference call. BBRC, which holds a 12.9 per cent stake in the lingerie brand and considers itself one of the largest long-term stockholders, complained that the board has failed to “adequately demonstrate meaningful accountability”.

article thumbnail

Effective Local Marketing Ideas to Boost Your Community Engagement

Small Biz Trends

Key Takeaways Local Marketing Significance: Local marketing is crucial for connecting with nearby customers, driving foot traffic, and fostering a loyal customer base in today’s competitive environment. Key Strategies for Engagement: Employ effective strategies such as community involvement, social media engagement, and event hosting to enhance brand awareness and visibility within your local area.

Marketing 113
article thumbnail

Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

article thumbnail

Chanel establishes recycling division, Nevold

Inside Retail

As part of its sustainability commitment, Chanel has launched Nevold, an independent division focused on recycling and waste management. The venture aims to transform pre-consumer waste, such as textile offcuts, unused fabrics, and unsold products, into new materials that can be reused in luxury fashion and beyond. “We started by asking ourselves what happens to the materials that don’t make it into a final product, or those that reach the end of their first life,” said Bruno Pavlovsky, Chanel’s

Fashion 130
article thumbnail

Job Cuts Have Jumped 47% Year-Over-Year, According to New Report

Retail Wire

Job cuts in the U.S. increased 47% in May compared to the same month last year. According to a report from Challenger, Gray & Christmas , a business and executive coaching firm, companies eliminated 93,816 jobs last month compared to 63,816 in May 2024. For the first five months of 2025, employers cut a total of 696,309 jobs. The figure represents an 80% surge over the same period last year, which only had 395,859 job losses.

Planning 130
article thumbnail

Beyond Yoga Expands to East Coast with Connecticut Store Debut

Retail TouchPoints

Beyond Yoga has opened its first permanent store on the East Coast in Greenwich, Conn. The 2,760-square-foot store, the retailer’s largest selling space, features Beyond Yoga’s complete assortment of women’s, men’s and maternity collections, according to Fashion Network and other media outlets. The retailer is planning to open additional East Coast stores in Boston and Westport, Conn. as well as a location in Marin, Calif. later this year.

Apparel 147
article thumbnail

J.M. Smucker Reports 4Q Sales Decline, Snack Category Falls 72%

Retail Wire

J.M. Smucker, maker of Jif peanut butter and Folger’s coffee, posted disappointing earnings in the last quarter. For the year, the company sees tariffs, high prices, and a shift in consumer habits as the main headwinds moving forward. For the three-month period that ended April 30, the Orrville, Ohio-based company revealed a profit loss of $729 million, or $6.85 per share.

Consumer 130
article thumbnail

What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

article thumbnail

Pay It Forward: How Simple Acts of Kindness Transform Lives

Small Biz Trends

Key Takeaways Understanding the Concept: “Paying it forward” means performing acts of kindness without expecting anything in return, creating a ripple effect of goodwill in communities and businesses. Historical Significance: The idea has deep historical roots and has been promoted throughout various cultures, notably inspired by the 1916 novel by Catherine Ryan Hyde.

article thumbnail

Triple B announces £5 million refurbishment for Edinburgh’s OMNI Centre, Scotland’s premier leisure hub

Retail Focus

Triple B has announced a £5 million refurbishment plan for OMNi, one of Scotland’s most iconic leisure and entertainment destinations situated in the heart of Edinburgh’s vibrant city centre, which welcomes over four million visitors annually. The International Investment Group acquired OMNi in April 2024 as part of an expansion plan to diversify its portfolio of real estate investments across key European markets.

article thumbnail

Travelex names Asokan Sathurayar as its new ANZ retail director

Inside Retail

Foreign exchange company Travelex has appointed Asokan Sathurayar as its retail director for Australia and New Zealand to drive regional growth. With over 20 years of experience in leadership roles at several retail brands, Sathurayar previously worked at Luxottica for 15 years, where he led Sunglass Hut and Oakley, Luxottica’s renowned brands. He spent two years with Dusk Australasia as head of retail, leading operation teams and the brand’s initiatives.

article thumbnail

Morrisons, Asda and Sainsbury’s under fire for selling more imported chicken and beef

Retail Gazette

UK supermarkets are increasingly stocking cheaper imported chicken and beef from countries including Australia, Poland, and Uruguay, raising concerns among farmers about the impact on the British meat industry. The Guardian reports that the National Farmers’ Union (NFU) highlights Morrisons’ introduction of Polish raw chicken and Australian sirloin steak to its shelves.

article thumbnail

State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

article thumbnail

Much Ado About Walmart’s “Who Knew?”

VMS

Walmart is rolling out a new ad campaign to “reintroduce itself” to the shopping public by emphasizing the breadth of its merchandise and service offerings. The campaign’s ads incorporate The Who’s 1978 song, “Who Are You,” with a twist: overdubbed on the title phrase is “Who knew?” The inaugural spot features veteran actor Walton Goggins, who skyrocketed to fame in the past couple of years due to his role as Rick Hatchett in the HBO series, “White Lotus.

article thumbnail

M&S shares rise as online orders resume after £300m cyberattack

Retail Gazette

M&S shares climbed on Tuesday (10 June) after the retailer reopened its website more than six weeks following a cyberattack that forced a near two-month halt to online sales. The group has resumed home delivery of a selection of its best-selling fashion ranges across England, Scotland, and Wales, with plans to add more fashion, home, and beauty products daily.

article thumbnail

Unlocking Success with Click and Mortar: The Future of Retail Integration

Small Biz Trends

Key Takeaways Hybrid Retail Model: Click and mortar combines physical stores and e-commerce platforms, enhancing shopping convenience for customers. Enhanced Customer Experience: This model provides consumers with the flexibility to shop in-store or online, often leading to increased customer satisfaction and engagement. Increased Revenue Opportunities: Operating both channels helps businesses reach a broader audience and drive sales, leveraging online visibility to enhance foot traffic.

article thumbnail

Casey’s Plans 80 New Stores

VMS

Casey’s General Stores Inc. (Ankeny, Iowa) plans to either acquire or build up to 80 new stores this year. Casey’s – one of the c-store industry’s larger players with just over 2900 stores – announced that plan in a news release on the results of its 2025 fiscal year ended April 30, which saw the chain register strong gains in revenue and net income.

article thumbnail

SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.