Retail TouchPoints

SEPTEMBER 14, 2023

Meta has introduced a slate of new advertising tools ahead of what the Facebook parent company is referring to as “the first AI-powered holiday season.” Meta advertisers now have access to tools providing new ways to optimize budgets for seasonal demand, the ability to target distinct audiences within the AI-powered Advantage+ shopping campaigns and expanded access to tools that help drive purchases directly on Facebook and Instagram.

Advertising 299

Advertising Shopping Promotions Marketing 299

Inside Retail

SEPTEMBER 14, 2023

Given the numerous and complex challenges that retail staff have confronted in recent years – such as rampant underpayments , retail crime, customer aggression, the Covid-19 pandemic and wages not keeping up with the cost of living pressures – it might come as no surprise that burnout, turnover and absenteeism remain high. However, recent findings from a survey conducted by the Australian Retailers Association (ARA) are alarming.

Management 289

Management Shopping Department Stores ATS 289

Retail TouchPoints

SEPTEMBER 14, 2023

Shopping online can feel completely overwhelming for consumers when options feel infinite. The paradox of choice can even deter sales, which is why e-tailers need to be strategic when expanding their inventory and building their shopping experience. Choice paralysis can occur when consumers are presented with too many options that are difficult to compare, which can result in the shopper becoming overwhelmed and avoiding making a choice altogether.

Returns 278

Returns Checkout Apparel Advertising 278

Retail Wire

SEPTEMBER 14, 2023

Target has announced a long-term strategic partnership with jewelry designer Kendra Scott, introducing exclusive collections of earrings, bracelets, and more in preparation for the holiday season. The colorful jewelry, with most items priced below $40, will be available online and in around 150 Target stores starting on October 22. This move is part of Target’s.

Jewelry 202

Jewelry 202

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Customer Experience

Retail TouchPoints

SEPTEMBER 14, 2023

Until someone invents a Star Trek -style replicator (“Tea. Earl Grey. Hot.”) that delivers pretty much any item to a consumer with science fiction-style immediacy, retailers remain bound by 21 st -century delivery methods. The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees.

Fulfillment 278

Fulfillment Shipping Supply Chain Management Consumer 278

Retail Wire

SEPTEMBER 14, 2023

The U.S. Food and Drug Administration (FDA) has issued warnings to eight companies, including CVS Health Corp and Walgreens Boots Alliance, for producing or marketing unapproved eye products. These products, falsely claimed to treat conditions like conjunctivitis, cataracts, and glaucoma, pose heightened risks as they can bypass natural bodily defenses.

Marketing 189

Marketing 189

Retail Focus

SEPTEMBER 14, 2023

Retailers and brands need to evolve their channel-mix for consumer engagement in an age where trust is harder to earn and keep, says Bernd Bude, CEO of ADvendio. Loyalty is made up of several attributes, but chief among them is trust. And earning that trust is a lot harder than it used to be due to two main reasons. The first is that people are less trusting than they used to be, particularly in governments, institutions and the media, particularly since the pandemic when the public was at its

Advertising 162

Advertising Consumer Marketing Spend Supermarket 162

Retail TouchPoints

SEPTEMBER 14, 2023

Pinterest unveiled a suite of new features for its users as well as new advertising formats at its Pinterest Presents event Sept. 13, all designed to make the platform even more interactive, personalized and, most important, shoppable. “We are innovating faster than ever before with a robust slate of relevant, personalized products to reach consumers with intent, and we’re building with the goal to be the industry’s best full-funnel solution ,” said Bill Watkins, Chief Revenue Officer at P

Merchant Services 264

Merchant Services Advertising Management Shopping 264

Retail Dive

SEPTEMBER 14, 2023

The craft retailer, which is still operating without a permanent CEO, said it’s “exploring every opportunity” to drive growth and operate more efficiently.

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Retail TouchPoints

SEPTEMBER 14, 2023

Aspire has introduced its Impact Dashboard, designed to provide brands with a quick, digestible snapshot of campaign performance. Historically, marketers have had to dig through analytics and sales tracking to evaluate influencer campaign results, making it difficult to accurately measure ROI and understand the full-funnel impact of these programs. Via the dashboard, brands can: Access basic notifications such as a disconnected Instagram account; View social metrics like reach, impressions and e

Accounting 264

Accounting Marketing Social Commerce 264

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Inside Retail

SEPTEMBER 14, 2023

Inditex, the company behind Zara, saw its sales and profit jump in the first half of FY23 on the back of higher sales across all its brands in the online space and all geographical areas. The fast-fashion giant’s sales grew 13.5 per cent to A$27.8 billion during the six months to July 31, with earnings before interest, taxes, depreciation and amortisation (EBITDA) rising 15.7 per cent to $7.7 billion and net income swelling 40.1 per cent to $4.1 billion.

Fast Fashion 130

Fast Fashion Fashion Accessories 130

Retail TouchPoints

SEPTEMBER 14, 2023

Like many retailers, Pacsun is focusing on efficiency — and that means getting products to customers as quickly and easily as possible. The youth fashion and lifestyle brand is tapping Cart.com ’s logistics expertise and order and inventory management capabilities to support all its U.S. fulfillment operations. By handing operations off to Cart.com, Pacsun will be able to tap into the company’s “scale, proprietary technologies and operational expertise” to “enhance our efficiency and incre

Fulfillment 263

Fulfillment Clienteling Inventory Management Point of Sale 263

Inside Retail

SEPTEMBER 14, 2023

Auckland Airport’s modern retail outlet centre, Mānawa Bay, which is currently under construction, is set to have the largest rooftop solar system in New Zealand, on top of the 35,000sqm building. At 2.3-megawatts, the solar array is expected to generate the equivalent of 80 per cent of the 100-store centre’s power usage when it opens in the second half of 2024.

Management 130

Management Shopping Marketing ATS 130

Retail Dive

SEPTEMBER 14, 2023

Among a flurry of appointments, the retailer announced a new chief merchant, Rack president and president of Nordstrom stores.

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Management

Inside Retail

SEPTEMBER 14, 2023

Ralph Lauren is expanding its footprint in Australia with the addition of two new Polo Ralph Lauren stores. Both stores, which will debut next month in Victoria’s Highpoint Shopping Centre and Queensland’s Westfield Chermside Mall, will feature the latest items from the Polo Ralph Lauren Spring Summer 2023 collections as well as different capsule collection pieces for both men and women.

Planning 130

Planning Shopping Location Accessories 130

Retail Gazette

SEPTEMBER 14, 2023

Lidl’s UK business swung to a £75.9m loss in the last year despite sales soaring. The loss came against a £41.1m profit the year before. On an EBIT level, profits plunged from £79m to £28.5m in the year to 28 February. Over the year, sales rose nearly 19% to £9.3bn at the discount grocer as its market share rise from 6.1% to 7.1%, marking its fastest growth in the past five years.

Grocer 122

Grocer Marketing ATS Supermarket 122

Inside Retail

SEPTEMBER 14, 2023

Australian luxury house Maison de Sabré has made significant strides since its launch in 2017. Originally, the business, founded by Omar Sabré, was focused almost exclusively on making quality leather tech accessories. But times have changed, and this week Maison de Sabré has launched a luxury travel range, charting a new course for the future of the business.

Accessories 130

Accessories ATS Fashion 130

Retail Dive

SEPTEMBER 14, 2023

Nike denied the allegations and said it is "deeply committed to ethical and responsible manufacturing.

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Fulfillment

Inside Retail

SEPTEMBER 14, 2023

In the midst of India’s festive season, an influx of luxury is on the horizon. Swiss purveyor of luxury chocolates, Laderach; renowned French retailer, Galeries Lafayette; the Spanish fashion powerhouse, Balenciaga; the Swiss emporium for multi-brand watches and jewellery, TimeVallee; and the Dutch haircare salon brand, Keune, are amongst the esteemed names set to establish their presence in India in the months ahead.

Retail Marketing 130

Retail Marketing Marketing Boutique Fashion 130

Retail Dive

SEPTEMBER 14, 2023

That’s slower than last year, as the research firm expects inflation’s impact to moderate and shoppers to have fewer pandemic-era savings.

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Inside Retail

SEPTEMBER 14, 2023

When the economy has periods of slowdown and uncertainty, it’s natural for retailers to tighten their belts and cut costs. When volumes are down, it might have seemed counterintuitive to bolster supply chain operations in the past, but business attitudes are shifting to where leaders view a strong supply chain as necessary for short-term survival as well as long-term growth.

Fulfillment 130

Fulfillment Supply Chain Management Planning Management 130

Retail Dive

SEPTEMBER 14, 2023

Inflation is on course to continue declining, but food prices are unlikely to return to their levels from two years ago, Doug McMillon said at an investor conference Tuesday.

Consumer 116

Consumer Returns ATS 116

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

Inside Retail

SEPTEMBER 14, 2023

It took an earthquake, a disenchanted expatriate and a healthy injection of Japanese philosophy and culture to build the story of % Arabica – now one of the world’s fastest-growing high-end coffee chains. Despite its distinctively Japanese style, design and attitude – and its rapidly-growing worldwide following – % Arabica seems a little less known in the country whose culture inspired its global growth.

Location 130

Location Boutique Department Stores Planning 130

Retail Customer Experience

SEPTEMBER 14, 2023

Self-service kiosks are taking the grocery industry by storm, but that’s only when stores prepare their teams and budget.

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Kiosk Grocer 115

Inside Retail

SEPTEMBER 14, 2023

Retail media, an arena marked by its innovation, rapid evolution, and undeniable economic significance in the marketing landscape, is now being celebrated like never before. Unmade is excited to announce the launch of the REmade Retail Media Awards and conference program, set to become a cornerstone in championing the brightest and best in Australia’s retail media sector.

Marketing 130

Marketing Consumer ATS 130

Retail Wire

SEPTEMBER 14, 2023

Nespresso has launched its first range of home-compostable coffee pods, a milestone in the brand’s sustainability efforts. After three years of research, the company released these paper-based pods in France and Switzerland, with plans to gather customer feedback before wider distribution. This move comes in response to increased competition in the coffee pod segment and.

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Planning 113

Advertiser: ZoomInfo

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Marketing

Retail Dive

SEPTEMBER 14, 2023

The investment in drivers comes at the same time as other logistics companies are upping wages through contract negotiations, and drivers, including at Amazon, are looking to unionize.

ATS 111

ATS 111

Retail Gazette

SEPTEMBER 14, 2023

Nike is set to open its second UK ‘Nike Rise’ concept store Birmingham’s Bullring & Grand Central shopping centre. The new opening later this year follows the sporting giant’s Rise concept’s success across Asia, the US and a debut UK store in London which opened last summer. Covering 13,000 sq ft, the shop will feature several data-driven elements that are specifically tailored to be unique to its location.

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Location Shopping Management Marketing 110

I Vend

SEPTEMBER 14, 2023

iVend works with a host of different retailers around the world, of all types and sizes, which gives us a unique insight into what successful businesses are doing to set themselves apart. We have used that knowledge to pinpoint ten key competitive strategies for success in retail. I wrote about the first five of these in ‘Ten competitive strategies of successful retailers – Part 1’.

Payment Services 105

Payment Services Supply Chain Management Store Operations Point of Sale 105

Retail Gazette

SEPTEMBER 14, 2023

M&S has bolstered its home offering by joining forces with furniture brand Swoon to release two exclusive collections. The ranges, which feature sofas, coffee tables and sideboards, will be available in-store and online from 21 September. The first collection, Odette, consists of “playful shapes and decadent detail, fusing classic elegance with vibrant contemporary design” Subscribe to Retail Gazette for free Sign up here to g et the latest news straight into your inbox each mo

Department Stores 110

Department Stores 110

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