Inside Retail

SEPTEMBER 14, 2023

Given the numerous and complex challenges that retail staff have confronted in recent years – such as rampant underpayments , retail crime, customer aggression, the Covid-19 pandemic and wages not keeping up with the cost of living pressures – it might come as no surprise that burnout, turnover and absenteeism remain high. However, recent findings from a survey conducted by the Australian Retailers Association (ARA) are alarming.

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Management Shopping Department Stores ATS 289

Retail TouchPoints

SEPTEMBER 14, 2023

Meta has introduced a slate of new advertising tools ahead of what the Facebook parent company is referring to as “the first AI-powered holiday season.” Meta advertisers now have access to tools providing new ways to optimize budgets for seasonal demand, the ability to target distinct audiences within the AI-powered Advantage+ shopping campaigns and expanded access to tools that help drive purchases directly on Facebook and Instagram.

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Advertising Shopping Promotions Marketing 288

Retail Wire

SEPTEMBER 14, 2023

Target has announced a long-term strategic partnership with jewelry designer Kendra Scott, introducing exclusive collections of earrings, bracelets, and more in preparation for the holiday season. The colorful jewelry, with most items priced below $40, will be available online and in around 150 Target stores starting on October 22. This move is part of Target’s.

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Jewelry 202

Retail TouchPoints

SEPTEMBER 14, 2023

Shopping online can feel completely overwhelming for consumers when options feel infinite. The paradox of choice can even deter sales, which is why e-tailers need to be strategic when expanding their inventory and building their shopping experience. Choice paralysis can occur when consumers are presented with too many options that are difficult to compare, which can result in the shopper becoming overwhelmed and avoiding making a choice altogether.

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Returns Checkout Apparel Advertising 234

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail Wire

SEPTEMBER 14, 2023

The U.S. Food and Drug Administration (FDA) has issued warnings to eight companies, including CVS Health Corp and Walgreens Boots Alliance, for producing or marketing unapproved eye products. These products, falsely claimed to treat conditions like conjunctivitis, cataracts, and glaucoma, pose heightened risks as they can bypass natural bodily defenses.

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Marketing 189

Retail TouchPoints

SEPTEMBER 14, 2023

Until someone invents a Star Trek -style replicator (“Tea. Earl Grey. Hot.”) that delivers pretty much any item to a consumer with science fiction-style immediacy, retailers remain bound by 21 st -century delivery methods. The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees.

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Fulfillment Shipping Supply Chain Management Consumer 232

Retail TouchPoints

SEPTEMBER 14, 2023

Pinterest unveiled a suite of new features for its users as well as new advertising formats at its Pinterest Presents event Sept. 13, all designed to make the platform even more interactive, personalized and, most important, shoppable. “We are innovating faster than ever before with a robust slate of relevant, personalized products to reach consumers with intent, and we’re building with the goal to be the industry’s best full-funnel solution ,” said Bill Watkins, Chief Revenue Officer at P

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Merchant Services Advertising Management Shopping 229

Inside Retail

SEPTEMBER 14, 2023

Auckland Airport’s modern retail outlet centre, Mānawa Bay, which is currently under construction, is set to have the largest rooftop solar system in New Zealand, on top of the 35,000sqm building. At 2.3-megawatts, the solar array is expected to generate the equivalent of 80 per cent of the 100-store centre’s power usage when it opens in the second half of 2024.

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Management Shopping Marketing ATS 130

Retail TouchPoints

SEPTEMBER 14, 2023

A program pairing Best Buy ’s Geek Squad and health care company Geisinger has cut the time needed to set up remote monitoring for chronic conditions in half , from an average of 96 hours down to 48 hours. This and other positive results from Geisinger’s chronic care management platform have encouraged the companies to expand their partnership to additional patients in the Geisinger network, as well as work together to design a comprehensive package of technology and services for chronic care ma

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Management Planning Customer Experience ATS 223

Inside Retail

SEPTEMBER 14, 2023

Ralph Lauren is expanding its footprint in Australia with the addition of two new Polo Ralph Lauren stores. Both stores, which will debut next month in Victoria’s Highpoint Shopping Centre and Queensland’s Westfield Chermside Mall, will feature the latest items from the Polo Ralph Lauren Spring Summer 2023 collections as well as different capsule collection pieces for both men and women.

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Management

Retail TouchPoints

SEPTEMBER 14, 2023

Aspire has introduced its Impact Dashboard, designed to provide brands with a quick, digestible snapshot of campaign performance. Historically, marketers have had to dig through analytics and sales tracking to evaluate influencer campaign results, making it difficult to accurately measure ROI and understand the full-funnel impact of these programs. Via the dashboard, brands can: Access basic notifications such as a disconnected Instagram account; View social metrics like reach, impressions and e

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Accounting Marketing Social Commerce 220

Inside Retail

SEPTEMBER 14, 2023

Australian luxury house Maison de Sabré has made significant strides since its launch in 2017. Originally, the business, founded by Omar Sabré, was focused almost exclusively on making quality leather tech accessories. But times have changed, and this week Maison de Sabré has launched a luxury travel range, charting a new course for the future of the business.

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Accessories Fashion ATS 130

Retail TouchPoints

SEPTEMBER 14, 2023

Like many retailers, Pacsun is focusing on efficiency — and that means getting products to customers as quickly and easily as possible. The youth fashion and lifestyle brand is tapping Cart.com ’s logistics expertise and order and inventory management capabilities to support all its U.S. fulfillment operations. By handing operations off to Cart.com, Pacsun will be able to tap into the company’s “scale, proprietary technologies and operational expertise” to “enhance our efficiency and incre

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Inside Retail

SEPTEMBER 14, 2023

In the midst of India’s festive season, an influx of luxury is on the horizon. Swiss purveyor of luxury chocolates, Laderach; renowned French retailer, Galeries Lafayette; the Spanish fashion powerhouse, Balenciaga; the Swiss emporium for multi-brand watches and jewellery, TimeVallee; and the Dutch haircare salon brand, Keune, are amongst the esteemed names set to establish their presence in India in the months ahead.

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Retail Marketing Marketing Boutique Fashion 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

SEPTEMBER 14, 2023

Nespresso has launched its first range of home-compostable coffee pods, a milestone in the brand’s sustainability efforts. After three years of research, the company released these paper-based pods in France and Switzerland, with plans to gather customer feedback before wider distribution. This move comes in response to increased competition in the coffee pod segment and.

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Planning 113

Inside Retail

SEPTEMBER 14, 2023

When the economy has periods of slowdown and uncertainty, it’s natural for retailers to tighten their belts and cut costs. When volumes are down, it might have seemed counterintuitive to bolster supply chain operations in the past, but business attitudes are shifting to where leaders view a strong supply chain as necessary for short-term survival as well as long-term growth.

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Fulfillment Supply Chain Management Planning Management 130

Retail Dive

SEPTEMBER 14, 2023

The craft retailer, which is still operating without a permanent CEO, said it’s “exploring every opportunity” to drive growth and operate more efficiently.

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Inside Retail

SEPTEMBER 14, 2023

It took an earthquake, a disenchanted expatriate and a healthy injection of Japanese philosophy and culture to build the story of % Arabica – now one of the world’s fastest-growing high-end coffee chains. Despite its distinctively Japanese style, design and attitude – and its rapidly-growing worldwide following – % Arabica seems a little less known in the country whose culture inspired its global growth.

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Location Boutique Department Stores Planning 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

SEPTEMBER 14, 2023

H&M is set to introduce second-hand clothing and accessories at its flagship store in London starting October 5, in response to growing pressure on fast fashion companies to address environmental concerns by promoting garment reuse and recycling. This initiative, labeled “PRE-LOVED,” will feature womenswear from various brands and designers, including those under the H&M group.

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Fast Fashion ATS Accessories Promotions 100

Inside Retail

SEPTEMBER 14, 2023

Retail media, an arena marked by its innovation, rapid evolution, and undeniable economic significance in the marketing landscape, is now being celebrated like never before. Unmade is excited to announce the launch of the REmade Retail Media Awards and conference program, set to become a cornerstone in championing the brightest and best in Australia’s retail media sector.

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Marketing Consumer ATS 130

Retail Wire

SEPTEMBER 14, 2023

Kroger’s meal-kit service, Home Chef, has been unsuccessful in convincing a U.S. appeals court to prevent Grubhub from using a fork-and-knife logo, claiming it would lead to consumer confusion. The 7th U.S. Circuit Court of Appeals upheld the Illinois federal court’s decision, deeming Home Chef’s case insufficient for a preliminary injunction.

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Consumer 100

Retail Gazette

SEPTEMBER 14, 2023

Nike is set to open its second UK ‘Nike Rise’ concept store Birmingham’s Bullring & Grand Central shopping centre. The new opening later this year follows the sporting giant’s Rise concept’s success across Asia, the US and a debut UK store in London which opened last summer. Covering 13,000 sq ft, the shop will feature several data-driven elements that are specifically tailored to be unique to its location.

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Location Shopping Management Marketing 108

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

SEPTEMBER 14, 2023

Burger King and Wendy’s have launched their own versions of McDonald’s iconic snack wraps, which were removed from the menu in 2016. While both chains attempted to fill this gap, the results fell short of McDonald’s original creation. Burger King’s wraps lacked innovation and suffered from structural issues, while Wendy’s grilled chicken ranch wrap offered.

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Returns 100

Retail Gazette

SEPTEMBER 14, 2023

M&S has bolstered its home offering by joining forces with furniture brand Swoon to release two exclusive collections. The ranges, which feature sofas, coffee tables and sideboards, will be available in-store and online from 21 September. The first collection, Odette, consists of “playful shapes and decadent detail, fusing classic elegance with vibrant contemporary design” Subscribe to Retail Gazette for free Sign up here to g et the latest news straight into your inbox each mo

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Department Stores 108

Retail Wire

SEPTEMBER 14, 2023

Inflation, particularly in food prices, is hitting families hard when it comes to packing school lunches. Groceries like bread, ham, lettuce, condiments, apples, and juice have seen prices rise between 3.5% and 8.9% compared to last year, making brown bag staples notably more expensive.

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Retail Dive

SEPTEMBER 14, 2023

Inflation is on course to continue declining, but food prices are unlikely to return to their levels from two years ago, Doug McMillon said at an investor conference Tuesday.

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Consumer Returns ATS 108

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Retail Wire

SEPTEMBER 14, 2023

Former Starbucks CEO, Howard Schultz, is stepping down from the coffee chain’s board as part of a planned transition. Schultz, who recently held the title of chairman emeritus, didn’t provide a specific reason for his departure. As Schultz leaves the board, former Alibaba executive Wei Zhang will take his seat, potentially bringing valuable experience from.

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Planning 100

Retail Smart Guys

SEPTEMBER 14, 2023

For many business owners and entrepreneurs, bookkeeping and tax management can feel like a never-ending battle. The mountains of receipts, confusing spreadsheets, and the looming tax deadlines can create a sense of chaos. However, with the right strategies and tools, you can transform this chaos into control. In this blog, we’ll explore how to streamline your bookkeeping and tax processes, helping you regain control of your finances and reduce stress. 1.

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Finance Accounting Planning Management 105

Retail Gazette

SEPTEMBER 14, 2023

Argos has unveiled its list of toys set to dominate Christmas lists this festive season, with “innovative” toys front and centre. The retail company revealed never-seen-before toys like Furby Purple Interactive Plush, as well as toys from iconic brands including the Nerf Elite Double Punch Blaster and LEGO Lamborghini Huracan Tecnica. Toys from popular TV shows came out on top, including Gabby’s Dollhouse Cruise Ship, while the Barbie film led to Argos’ exclusive Barbie Estat

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Shipping ATS 104

Retail Dive

SEPTEMBER 14, 2023

That’s slower than last year, as the research firm expects inflation’s impact to moderate and shoppers to have fewer pandemic-era savings.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience