Thu.Sep 14, 2023

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Meta Rolls Out New AI-Powered Ad Tools

Retail TouchPoints

Meta has introduced a slate of new advertising tools ahead of what the Facebook parent company is referring to as β€œthe first AI-powered holiday season.” Meta advertisers now have access to tools providing new ways to optimize budgets for seasonal demand, the ability to target distinct audiences within the AI-powered Advantage+ shopping campaigns and expanded access to tools that help drive purchases directly on Facebook and Instagram.

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Why retail staff are facing mental health crisis, and what needs to change

Inside Retail

Given the numerous and complex challenges that retail staff have confronted in recent years – such as rampant underpayments , retail crime, customer aggression, the Covid-19 pandemic and wages not keeping up with the cost of living pressures – it might come as no surprise that burnout, turnover and absenteeism remain high. However, recent findings from a survey conducted by the Australian Retailers Association (ARA) are alarming.

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The Key to Keeping Customers Engaged and Combating the Paradox of Choice β€” Personalization

Retail TouchPoints

Shopping online can feel completely overwhelming for consumers when options feel infinite. The paradox of choice can even deter sales, which is why e-tailers need to be strategic when expanding their inventory and building their shopping experience. Choice paralysis can occur when consumers are presented with too many options that are difficult to compare, which can result in the shopper becoming overwhelmed and avoiding making a choice altogether.

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Target Strikes Deal With Jeweler Kendra Scott as It Gets Ready for Holiday Season

Retail Wire

Target has announced a long-term strategic partnership with jewelry designer Kendra Scott, introducing exclusive collections of earrings, bracelets, and more in preparation for the holiday season. The colorful jewelry, with most items priced below $40, will be available online and in around 150 Target stores starting on October 22. This move is part of Target’s.

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How To Drive Retail Results With Integrated Tech And UX Design

Speaker: Jennifer Wright and Nick Barron

Navigating the complexities of e-commerce requires more than just the right technology - It demands a holistic strategy that aligns platform capabilities with customer- centric design and marketing. This webinar will provide a roadmap for building a robust e-commerce strategy, guiding you through key decisions from platform selection to creating user experiences that convert, and leverage digital marketing to reach and retail customers.

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Want to Cut the Cost of Fast Fulfillment? It All Starts with Inventory Placement

Retail TouchPoints

Until someone invents a Star Trek -style replicator (β€œTea. Earl Grey. Hot.”) that delivers pretty much any item to a consumer with science fiction-style immediacy, retailers remain bound by 21 st -century delivery methods. The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees.

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FDA Warns CVS, Others Against Selling Unapproved Eye Products

Retail Wire

The U.S. Food and Drug Administration (FDA) has issued warnings to eight companies, including CVS Health Corp and Walgreens Boots Alliance, for producing or marketing unapproved eye products. These products, falsely claimed to treat conditions like conjunctivitis, cataracts, and glaucoma, pose heightened risks as they can bypass natural bodily defenses.

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Inditex sees higher sales, profit across all brands

Inside Retail

Inditex, the company behind Zara, saw its sales and profit jump in the first half of FY23 on the back of higher sales across all its brands in the online space and all geographical areas. The fast-fashion giant’s sales grew 13.5 per cent to A$27.8 billion during the six months to July 31, with earnings before interest, taxes, depreciation and amortisation (EBITDA) rising 15.7 per cent to $7.7 billion and net income swelling 40.1 per cent to $4.1 billion.

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Geek Squad Home Health Program Cuts Remote Monitoring Tech Setup Time by 50%

Retail TouchPoints

A program pairing Best Buy ’s Geek Squad and health care company Geisinger has cut the time needed to set up remote monitoring for chronic conditions in half , from an average of 96 hours down to 48 hours. This and other positive results from Geisinger’s chronic care management platform have encouraged the companies to expand their partnership to additional patients in the Geisinger network, as well as work together to design a comprehensive package of technology and services for chronic care ma

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New premium outlet centre M?nawa Bay looks skywards for renewable energy

Inside Retail

Auckland Airport’s modern retail outlet centre, Mānawa Bay, which is currently under construction, is set to have the largest rooftop solar system in New Zealand, on top of the 35,000sqm building. At 2.3-megawatts, the solar array is expected to generate the equivalent of 80 per cent of the 100-store centre’s power usage when it opens in the second half of 2024.

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Aspire Debuts Dashboard to Improve Influencer Campaign Analysis

Retail TouchPoints

Aspire has introduced its Impact Dashboard, designed to provide brands with a quick, digestible snapshot of campaign performance. Historically, marketers have had to dig through analytics and sales tracking to evaluate influencer campaign results, making it difficult to accurately measure ROI and understand the full-funnel impact of these programs. Via the dashboard, brands can: Access basic notifications such as a disconnected Instagram account; View social metrics like reach, impressions and e

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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Two new Polo Ralph Lauren stores planned for Australia

Inside Retail

Ralph Lauren is expanding its footprint in Australia with the addition of two new Polo Ralph Lauren stores. Both stores, which will debut next month in Victoria’s Highpoint Shopping Centre and Queensland’s Westfield Chermside Mall, will feature the latest items from the Polo Ralph Lauren Spring Summer 2023 collections as well as different capsule collection pieces for both men and women.

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Pacsun Taps External Partner to Streamline U.S. Fulfillment

Retail TouchPoints

Like many retailers, Pacsun is focusing on efficiency β€” and that means getting products to customers as quickly and easily as possible. The youth fashion and lifestyle brand is tapping Cart.com ’s logistics expertise and order and inventory management capabilities to support all its U.S. fulfillment operations. By handing operations off to Cart.com, Pacsun will be able to tap into the company’s β€œscale, proprietary technologies and operational expertise” to β€œenhance our efficiency and incre

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From tech to travel: How Maison de SabrΓ© has chartered a new course

Inside Retail

Australian luxury house Maison de SabrΓ© has made significant strides since its launch in 2017. Originally, the business, founded by Omar SabrΓ©, was focused almost exclusively on making quality leather tech accessories. But times have changed, and this week Maison de SabrΓ© has launched a luxury travel range, charting a new course for the future of the business.

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Nespresso Launches Its First Paper-Based Compostable Capsules

Retail Wire

Nespresso has launched its first range of home-compostable coffee pods, a milestone in the brand’s sustainability efforts. After three years of research, the company released these paper-based pods in France and Switzerland, with plans to gather customer feedback before wider distribution. This move comes in response to increased competition in the coffee pod segment and.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number β€” it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Global luxury brands find safer passage into India’s premium retail market

Inside Retail

In the midst of India’s festive season, an influx of luxury is on the horizon. Swiss purveyor of luxury chocolates, Laderach; renowned French retailer, Galeries Lafayette; the Spanish fashion powerhouse, Balenciaga; the Swiss emporium for multi-brand watches and jewellery, TimeVallee; and the Dutch haircare salon brand, Keune, are amongst the esteemed names set to establish their presence in India in the months ahead.

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Joann undergoes restructuring, layoffs

Retail Dive

The craft retailer, which is still operating without a permanent CEO, said it’s “exploring every opportunity” to drive growth and operate more efficiently.

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What other retailers can learn from The Iconic’s approach to warehouse tech

Inside Retail

When the economy has periods of slowdown and uncertainty, it’s natural for retailers to tighten their belts and cut costs. When volumes are down, it might have seemed counterintuitive to bolster supply chain operations in the past, but business attitudes are shifting to where leaders view a strong supply chain as necessary for short-term survival as well as long-term growth.

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H&M To Sell Second-Hand Clothes at London Store

Retail Wire

H&M is set to introduce second-hand clothing and accessories at its flagship store in London starting October 5, in response to growing pressure on fast fashion companies to address environmental concerns by promoting garment reuse and recycling. This initiative, labeled “PRE-LOVED,” will feature womenswear from various brands and designers, including those under the H&M group.

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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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Seeing the world through coffee: How % Arabica founder built a global brand

Inside Retail

It took an earthquake, a disenchanted expatriate and a healthy injection of Japanese philosophy and culture to build the story of % Arabica – now one of the world’s fastest-growing high-end coffee chains. Despite its distinctively Japanese style, design and attitude – and its rapidly-growing worldwide following – % Arabica seems a little less known in the country whose culture inspired its global growth.

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Grubhub Fends off Kroger Bid to Block Use of Fork-And-Knife Logo

Retail Wire

Kroger’s meal-kit service, Home Chef, has been unsuccessful in convincing a U.S. appeals court to prevent Grubhub from using a fork-and-knife logo, claiming it would lead to consumer confusion. The 7th U.S. Circuit Court of Appeals upheld the Illinois federal court’s decision, deeming Home Chef’s case insufficient for a preliminary injunction.

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Retail Media Awards: Celebrating excellence and innovation in retail media

Inside Retail

Retail media, an arena marked by its innovation, rapid evolution, and undeniable economic significance in the marketing landscape, is now being celebrated like never before. Unmade is excited to announce the launch of the REmade Retail Media Awards and conference program, set to become a cornerstone in championing the brightest and best in Australia’s retail media sector.

Marketing 130
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Burger King and Wendy’s Are Trying To Start the Chicken Wrap Wars. But Their Messy Meals Made Us Yearn for the Return of McDonald’s Iconic Snack Wraps.

Retail Wire

Burger King and Wendy’s have launched their own versions of McDonald’s iconic snack wraps, which were removed from the menu in 2016. While both chains attempted to fill this gap, the results fell short of McDonald’s original creation. Burger King’s wraps lacked innovation and suffered from structural issues, while Wendy’s grilled chicken ranch wrap offered.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Walmart CEO talks consumer spending, inflation predictions

Retail Dive

Inflation is on course to continue declining, but food prices are unlikely to return to their levels from two years ago, Doug McMillon said at an investor conference Tuesday.

Consumer 113
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The Typical Brown Bag School Lunch Costs 50 Cents More This Year, and It’s a Perfect Example of How Little Daily Costs From Inflation Add Up to a Big Expense

Retail Wire

Inflation, particularly in food prices, is hitting families hard when it comes to packing school lunches. Groceries like bread, ham, lettuce, condiments, apples, and juice have seen prices rise between 3.5% and 8.9% compared to last year, making brown bag staples notably more expensive.

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Nike to open second UK β€˜Rise’ concept store in Birmingham

Retail Gazette

Nike is set to open its second UK β€˜Nike Rise’ concept store Birmingham’s Bullring & Grand Central shopping centre. The new opening later this year follows the sporting giant’s Rise concept’s success across Asia, the US and a debut UK store in London which opened last summer. Covering 13,000 sq ft, the shop will feature several data-driven elements that are specifically tailored to be unique to its location.

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Former Starbucks CEO Howard Schultz Steps Down From Coffee Chain’s Board

Retail Wire

Former Starbucks CEO, Howard Schultz, is stepping down from the coffee chain’s board as part of a planned transition. Schultz, who recently held the title of chairman emeritus, didn’t provide a specific reason for his departure. As Schultz leaves the board, former Alibaba executive Wei Zhang will take his seat, potentially bringing valuable experience from.

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How to Navigate Revenue and Expense Management: Competitive Insights for Financial Success

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!

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M&S bolsters home offering with Swoon collaboration

Retail Gazette

M&S has bolstered its home offering by joining forces with furniture brand Swoon to release two exclusive collections. The ranges, which feature sofas, coffee tables and sideboards, will be available in-store and online from 21 September. The first collection, Odette, consists of “playful shapes and decadent detail, fusing classic elegance with vibrant contemporary design” Subscribe to Retail Gazette for free Sign up here to g et the latest news straight into your inbox each mo

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From Chaos to Control: Streamlining Bookkeeping and Tax Processes

Retail Smart Guys

For many business owners and entrepreneurs, bookkeeping and tax management can feel like a never-ending battle. The mountains of receipts, confusing spreadsheets, and the looming tax deadlines can create a sense of chaos. However, with the right strategies and tools, you can transform this chaos into control. In this blog, we’ll explore how to streamline your bookkeeping and tax processes, helping you regain control of your finances and reduce stress. 1.

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In pictures: Argos unveils its β€˜top toys’ set to dominate Christmas

Retail Gazette

Argos has unveiled its list of toys set to dominate Christmas lists this festive season, with “innovative” toys front and centre. The retail company revealed never-seen-before toys like Furby Purple Interactive Plush, as well as toys from iconic brands including the Nerf Elite Double Punch Blaster and LEGO Lamborghini Huracan Tecnica. Toys from popular TV shows came out on top, including Gabby’s Dollhouse Cruise Ship, while the Barbie film led to Argos’ exclusive Barbie Estat

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Holiday sales predicted to rise by 3.5%: Deloitte

Retail Dive

That’s slower than last year, as the research firm expects inflation’s impact to moderate and shoppers to have fewer pandemic-era savings.

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Optimizing Frontend Delivery in Composable Commerce: The Buy vs Build Decision