Fri.Aug 25, 2023

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The real impact of scrapping tax-free shopping: Is change needed?

Retail Gazette

From closing stores to reconfiguring product lines, the end of tax-free shopping for tourists has plagued the retail industry since it was axed at the end of 2020 as part of the government’s Brexit plans. The initiative was set to return last year when the country’s short-lived chancellor of the exchequer Kwasi Kwarteng announced he would reinstate the scheme during the Autumn Budget of 2022.

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The End of D2C as we Know it: Enter Direct-to-Retail

Retail TouchPoints

Every few decades, retail brands discover a new way to connect with consumers. The early 2000s saw the beginning of an online media push that brought standardized content from one brand to many consumers. Mobile-targeted direct-to-consumer brands (D2C) brands reigned from 2010 to 2021, ushering in new ways to get in touch with their customers directly.

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Kohl’s Beats Profit Estimates on Cost Cuts, Leaner Inventory

Retail Wire

Kohl’s Corp reported better-than-expected quarterly profit, attributed to leaner inventories, reduced costs, and fewer discounts, which helped the department store chain navigate a broader retail slowdown. The company’s inventory decreased by 14% during the quarter due to stock clearance efforts, contributing to a drop in gross margin. Kohl’s CEO, Tom Kingsbury, expressed confidence in the.

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Somewhat Surprisingly, Stores Still Have the Ability to Surprise

Retail TouchPoints

Our regular Editors Perspectives column offer insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. Is cynicism a natural facet of growing older? I can’t tell you for sure, but I can tell you that after celebrating a milestone birthday (you can probably guess, but I won’t tell you which one) and sensing an increasingly cynical bent in my own nature, I was pleasantly surprised to find myself surprised by not one but two

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Dollar Tree and Family Dollar Stores Will Be Given 48 Hours To Fix Issues Like Blocked Fire Exits and Towering Stacks of Boxes – Or They’ll Be Fined $100,000 a Day

Retail Wire

Dollar Tree and Family Dollar stores have entered a new companywide settlement with the Occupational Safety and Health Administration (OSHA), under which they must rectify safety issues like blocked fire exits and unsafe stacking of materials within 48 hours or face a $100,000 daily fine. The agreement is in response to years of complaints about.

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WSJ: Rolex to Buy Luxury Watch Retailer Bucherer

Retail TouchPoints

Rolex will purchase luxury watch and jewelry retailer Bucherer , which operates more than 100 stores globally, including 34 U.S. stores under the Tourneau banner. The companies didn’t reveal financial details of the purchase, according to reporting in the Wall Street Journal. Bucherer, a 135 -year-old Swiss-based business, will keep its name and continue to run its business independently.

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Delta Will Give You as Many Miles as You’d Earn on a Flight From NY to Florida Just for Going to Starbucks Twice

Retail Wire

Delta Airlines is offering a promotion that rewards customers with 1,000 bonus miles for making two purchases at Starbucks within a week. The deal, available until September 12, requires users to link their SkyMiles and Starbucks Rewards accounts, make at least two purchases worth $2 each at qualifying Starbucks locations, and enroll in the promotion.

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Luxury resort wear brand Camilla opens at Sydney Airport

Inside Retail

Camilla, an Australian luxury resort wear brand, has entered the duty-free store operated by Heinemann Australia at Sydney Airport as part of a new pop-up campaign. This is Heinemann’s first fashion launch since the company introduced its new premium and luxury space and brand offering in Sydney Airport’s international terminal in November.

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Nordstrom Tops Wall Street’s Quarterly Expectations, Even as It Braces for Sales Declines

Retail Wire

Nordstrom has exceeded Wall Street’s expectations for its quarterly sales and earnings, indicating progress in its turnaround efforts. However, despite the beat, the retailer maintained its previous full-year outlook, projecting a decline in revenue of 4% to 6%.

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Fenwick in talks for House of Fraser’s Guildford store

Retail Gazette

Fenwick is in talks to take on the soon to be vacated House of Fraser store in Guildford. The department store chain is understood to be in negotiations to take on the 180,000sq ft unit, CoStar reported. The store is currently on a lease due to expire in 2039. It comes as House of Fraser revealed earlier this week it would be shuttering its Solihull and Guildford branches at the end of the month.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Nike Falls for Record 10th Straight Day as Foot Locker Woes, China Slowdown Hit Stock

Retail Wire

Nike’s stock has fallen for 10 consecutive days due to a slowdown in the footwear sector and concerns about China’s economic recovery. The sneaker giant’s shares dropped about 2.7% after Foot Locker reported disappointing quarterly results and lowered its guidance. Consumer spending on clothes and shoes has been affected as people focus on services and.

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EPSS and Its Role in Cisco Vulnerability Management Risk Scoring

Cisco Retail

In our March 2023 blog, “What is EPSS and Why Does It Matter?” , Michael Roytman, Distinguished Engineer at Cisco (former Chief Data Scientist at Kenna Security) and co-creator of EPSS, covers the role the Exploit Prediction Scoring System (EPSS) plays in a security program. To sum it up, EPSS enables practitioners to have a defensible way to forecast how likely a newly published vulnerability is to become exploited before attackers have a chance to build new ransomware or exploits.

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Big Tech Braces for EU Digital Services Act Regulations

Retail Wire

The European Union’s Digital Services Act (DSA) is set to subject over a dozen major tech companies, including Facebook, Instagram, Apple’s App Store, and certain Google services, to new regulations governing content moderation, user privacy, and transparency. The DSA marks the EU as a global leader in tech regulation, with rules that could influence similar.

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Cisco Secure Access will enable MSSPs to provide comprehensive SSE capabilities

Cisco Retail

At Cisco Live 2023 , Cisco announced Cisco Secure Access ; a cloud-delivered Security Service Edge (SSE) product that provides comprehensive security capabilities converged in one solution, providing … Read more on Cisco Blogs

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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UK’s Pret Takes Coffee Subscription Service to US and France

Retail Wire

Pret A Manger, the U.K. sandwich and coffee chain, is set to introduce its successful monthly coffee subscription service, known as “Club Pret,” in the United States and France. The subscription allows customers to receive up to five barista-prepared drinks per day and a 10% discount on food, snacks, and additional drinks for a monthly.

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John Lewis ditches free food for temps over Christmas to cut costs

Retail Gazette

John Lewis has axed its free food offer for staff working throughout Christmas , in continued efforts to reduce costs. The department store retailer has given its festive temps free cooked breakfasts and Sunday roasts for the last two years. In the past, all workers across its stores and distribution centres were eligible for the free food. Perks included long-distance lorry drivers being able to order a packed lunch for their journey every day and workers in areas without kitchens having acce

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Shein Signs Deal With Forever 21 Owner as Fast-Fashion Majors Look To Boost Reach

Retail Wire

Online fashion retailer Shein has announced a partnership with SPARC Group, owned by Authentic Brands and Simon Property, which owns Forever 21. This deal would give Shein a roughly one-third interest in SPARC Group, allowing Forever 21’s label to expand its presence on Shein’s online platform, reaching approximately 150 million users. The partnership also opens.

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Summit Media Expands Collaboration with Ann Summers

365 Retail

Performance marketing specialist, Summit , recently extended its current partnership with leading national retailer, Ann Summers. Having already excelled with Ann Summers paid social and SEO, working with the retailer for two and a half years to navigate Safe Search and grow the brands SEO visibility, the Hull based agency has extended their current partnership and will now also be supporting Ann Summers with its paid search, too.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Clintons to shut 38 stores in bid to avoid total collapse

Retail Gazette

Clintons is set to shut 38 of its cards shops in efforts to avoid insolvency and total collapse. According to the Evening Standard , an insolvency court approved a restructuring plan, meaning the company can rent the 38 unprofitable stores at risk of shutting and pay lower business rates. The business plan, presented by FRP Advisory and Jones Day, means the retailer will only pay 8.6p for each pound owed to its landlords and local councils for its unprofitable shops.

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Starboard Cruise Services tapping former crew workers for exceptional shopper experience

Retail Customer Experience

Hiring in retail is challenging on its own in a traditional space such as a store or supermarket. But there are many more hurdles when it involves one of the more unique retail employment locations — the cruise ship.

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Gymshark unveils world’s first modest billboard

Retail Gazette

Gymshark has launched the world’s first modest billboard, in collaboration with fitness influencer Leana Deeb. Deeb is a Muslim athlete for the sportswear brand, who combines faith with fitness and has gained millions of followers on TikTok and Instagram. The modest billboard, based in Shoreditch, London, refers to a 3D billboard covered with physical fabric to create Deeb’s headscarf.

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The Weekly Closeout: Petco swings to a loss and Ace Hardware plans 170 stores this year

Retail Dive

The pet retailer reported its 19th consecutive quarter of comp growth, while the hardware cooperative has already opened 100 of its planned stores.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Shein inks deal with Forever 21 parent Sparc group

Retail Gazette

Shein has formed a strategic partnership with the Forever 21 parent SPARC group as both parties look to boost their market reach. The deal sees the Chinese-based fashion retailer take a one-third interest in SPARC group, a joint venture between Authentic Brands Group and Simon Property Group. The venture will also take a minority stake in Shein. Shein will list Forever 21’s clothing and accessories on its website, which serves about 150 million users.

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Patrick Schwarzenegger and Maria Shriver’s Mosh raises $3M for retail expansion

Retail Dive

Schwarzenegger — a former investor in trendy CPG products — and his mom bring a unique profile to promote a protein bar focused on brain health.

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Walmart Dives Deeper Into Drones and Roblox

RIS News

Walmart is rolling out initiatives emphasizing engagement and expanding consumer offerings, including drone delivery and developing experiences within Roblox's virtual gaming platform.

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Winn-Dixie opens in-store Party City department

Retail Dive

The store-within-a-store format at the regional grocer’s newest location puts an emphasis on shopper convenience.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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EPSS and Its Role in Cisco Vulnerability Management Risk Scoring

Cisco Retail

In our March 2023 blog, “What is EPSS and Why Does It Matter?

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Nordstrom pushes ahead with Rack expansion despite declines

Retail Dive

Credit card delinquencies are up and prospects for the holiday quarter are hazy, executives said on Thursday.

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BrewDog launches range of sustainable BrewDog themed dog products in time for International Dog Day

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Good dogs deserve good merch. That’s why BrewDog is launching a whole range of sustainable BrewDog themed dog products for your fur-ever friends, in time for International Dog Day. The craft brewery has worked with the best sustainable suppliers to bring your dog a range of bedding and clothing so good they might actually be […] If you want more in

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Walmart, Alphabet’s Wing team up for drone delivery in Texas

Retail Dive

Two stores in the Dallas-Fort Worth area will offer the service for customers within a 6-mile radius by the end of the year.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio