Fri.Aug 25, 2023

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The real impact of scrapping tax-free shopping: Is change needed?

Retail Gazette

From closing stores to reconfiguring product lines, the end of tax-free shopping for tourists has plagued the retail industry since it was axed at the end of 2020 as part of the government’s Brexit plans. The initiative was set to return last year when the country’s short-lived chancellor of the exchequer Kwasi Kwarteng announced he would reinstate the scheme during the Autumn Budget of 2022.

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The End of D2C as we Know it: Enter Direct-to-Retail

Retail TouchPoints

Every few decades, retail brands discover a new way to connect with consumers. The early 2000s saw the beginning of an online media push that brought standardized content from one brand to many consumers. Mobile-targeted direct-to-consumer brands (D2C) brands reigned from 2010 to 2021, ushering in new ways to get in touch with their customers directly.

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Kohl’s Beats Profit Estimates on Cost Cuts, Leaner Inventory

Retail Wire

Kohl’s Corp reported better-than-expected quarterly profit, attributed to leaner inventories, reduced costs, and fewer discounts, which helped the department store chain navigate a broader retail slowdown. The company’s inventory decreased by 14% during the quarter due to stock clearance efforts, contributing to a drop in gross margin. Kohl’s CEO, Tom Kingsbury, expressed confidence in the.

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Somewhat Surprisingly, Stores Still Have the Ability to Surprise

Retail TouchPoints

Our regular Editors Perspectives column offer insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. Is cynicism a natural facet of growing older? I can’t tell you for sure, but I can tell you that after celebrating a milestone birthday (you can probably guess, but I won’t tell you which one) and sensing an increasingly cynical bent in my own nature, I was pleasantly surprised to find myself surprised by not one but two

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Dollar Tree and Family Dollar Stores Will Be Given 48 Hours To Fix Issues Like Blocked Fire Exits and Towering Stacks of Boxes – Or They’ll Be Fined $100,000 a Day

Retail Wire

Dollar Tree and Family Dollar stores have entered a new companywide settlement with the Occupational Safety and Health Administration (OSHA), under which they must rectify safety issues like blocked fire exits and unsafe stacking of materials within 48 hours or face a $100,000 daily fine. The agreement is in response to years of complaints about.

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WSJ: Rolex to Buy Luxury Watch Retailer Bucherer

Retail TouchPoints

Rolex will purchase luxury watch and jewelry retailer Bucherer , which operates more than 100 stores globally, including 34 U.S. stores under the Tourneau banner. The companies didn’t reveal financial details of the purchase, according to reporting in the Wall Street Journal. Bucherer, a 135 -year-old Swiss-based business, will keep its name and continue to run its business independently.

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Delta Will Give You as Many Miles as You’d Earn on a Flight From NY to Florida Just for Going to Starbucks Twice

Retail Wire

Delta Airlines is offering a promotion that rewards customers with 1,000 bonus miles for making two purchases at Starbucks within a week. The deal, available until September 12, requires users to link their SkyMiles and Starbucks Rewards accounts, make at least two purchases worth $2 each at qualifying Starbucks locations, and enroll in the promotion.

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Luxury resort wear brand Camilla opens at Sydney Airport

Inside Retail

Camilla, an Australian luxury resort wear brand, has entered the duty-free store operated by Heinemann Australia at Sydney Airport as part of a new pop-up campaign. This is Heinemann’s first fashion launch since the company introduced its new premium and luxury space and brand offering in Sydney Airport’s international terminal in November.

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Nordstrom Tops Wall Street’s Quarterly Expectations, Even as It Braces for Sales Declines

Retail Wire

Nordstrom has exceeded Wall Street’s expectations for its quarterly sales and earnings, indicating progress in its turnaround efforts. However, despite the beat, the retailer maintained its previous full-year outlook, projecting a decline in revenue of 4% to 6%.

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The Weekly Closeout: Petco swings to a loss and Ace Hardware plans 170 stores this year

Retail Dive

The pet retailer reported its 19th consecutive quarter of comp growth, while the hardware cooperative has already opened 100 of its planned stores.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Nike Falls for Record 10th Straight Day as Foot Locker Woes, China Slowdown Hit Stock

Retail Wire

Nike’s stock has fallen for 10 consecutive days due to a slowdown in the footwear sector and concerns about China’s economic recovery. The sneaker giant’s shares dropped about 2.7% after Foot Locker reported disappointing quarterly results and lowered its guidance. Consumer spending on clothes and shoes has been affected as people focus on services and.

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Fenwick in talks for House of Fraser’s Guildford store

Retail Gazette

Fenwick is in talks to take on the soon to be vacated House of Fraser store in Guildford. The department store chain is understood to be in negotiations to take on the 180,000sq ft unit, CoStar reported. The store is currently on a lease due to expire in 2039. It comes as House of Fraser revealed earlier this week it would be shuttering its Solihull and Guildford branches at the end of the month.

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Big Tech Braces for EU Digital Services Act Regulations

Retail Wire

The European Union’s Digital Services Act (DSA) is set to subject over a dozen major tech companies, including Facebook, Instagram, Apple’s App Store, and certain Google services, to new regulations governing content moderation, user privacy, and transparency. The DSA marks the EU as a global leader in tech regulation, with rules that could influence similar.

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EPSS and Its Role in Cisco Vulnerability Management Risk Scoring

Cisco Retail

In our March 2023 blog, “What is EPSS and Why Does It Matter?” , Michael Roytman, Distinguished Engineer at Cisco (former Chief Data Scientist at Kenna Security) and co-creator of EPSS, covers the role the Exploit Prediction Scoring System (EPSS) plays in a security program. To sum it up, EPSS enables practitioners to have a defensible way to forecast how likely a newly published vulnerability is to become exploited before attackers have a chance to build new ransomware or exploits.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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UK’s Pret Takes Coffee Subscription Service to US and France

Retail Wire

Pret A Manger, the U.K. sandwich and coffee chain, is set to introduce its successful monthly coffee subscription service, known as “Club Pret,” in the United States and France. The subscription allows customers to receive up to five barista-prepared drinks per day and a 10% discount on food, snacks, and additional drinks for a monthly.

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EPSS and Its Role in Cisco Vulnerability Management Risk Scoring

Cisco Retail

In our March 2023 blog, “What is EPSS and Why Does It Matter?

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Shein Signs Deal With Forever 21 Owner as Fast-Fashion Majors Look To Boost Reach

Retail Wire

Online fashion retailer Shein has announced a partnership with SPARC Group, owned by Authentic Brands and Simon Property, which owns Forever 21. This deal would give Shein a roughly one-third interest in SPARC Group, allowing Forever 21’s label to expand its presence on Shein’s online platform, reaching approximately 150 million users. The partnership also opens.

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Cisco Secure Access will enable MSSPs to provide comprehensive SSE capabilities

Cisco Retail

At Cisco Live 2023 , Cisco announced Cisco Secure Access ; a cloud-delivered Security Service Edge (SSE) product that provides comprehensive security capabilities converged in one solution, providing … Read more on Cisco Blogs

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Nordstrom pushes ahead with Rack expansion despite declines

Retail Dive

Credit card delinquencies are up and prospects for the holiday quarter are hazy, executives said on Thursday.

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Cisco Secure Access will enable MSSPs to provide comprehensive SSE capabilities

Cisco Retail

At Cisco Live 2023 , Cisco announced Cisco Secure Access ; a cloud-delivered Security Service Edge (SSE) product that provides comprehensive security capabilities converged in one solution, providing Zero Trust Network Access (ZTNA), Secure Web Gateway (SWG), Cloud Access Security Broker (CASB), Firewall-as-a-Service (FWaaS), DNS security and filtering, and Remote Access VPN capability in a unified management experience with centralized policy creation and aggregated reporting capabilities.

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Winn-Dixie opens in-store Party City department

Retail Dive

The store-within-a-store format at the regional grocer’s newest location puts an emphasis on shopper convenience.

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Starboard Cruise Services tapping former crew workers for exceptional shopper experience

Retail Customer Experience

Hiring in retail is challenging on its own in a traditional space such as a store or supermarket. But there are many more hurdles when it involves one of the more unique retail employment locations — the cruise ship.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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John Lewis ditches free food for temps over Christmas to cut costs

Retail Gazette

John Lewis has axed its free food offer for staff working throughout Christmas , in continued efforts to reduce costs. The department store retailer has given its festive temps free cooked breakfasts and Sunday roasts for the last two years. In the past, all workers across its stores and distribution centres were eligible for the free food. Perks included long-distance lorry drivers being able to order a packed lunch for their journey every day and workers in areas without kitchens having acce

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Summit Media Expands Collaboration with Ann Summers

365 Retail

Performance marketing specialist, Summit , recently extended its current partnership with leading national retailer, Ann Summers. Having already excelled with Ann Summers paid social and SEO, working with the retailer for two and a half years to navigate Safe Search and grow the brands SEO visibility, the Hull based agency has extended their current partnership and will now also be supporting Ann Summers with its paid search, too.

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Patrick Schwarzenegger and Maria Shriver’s Mosh raises $3M for retail expansion

Retail Dive

Schwarzenegger — a former investor in trendy CPG products — and his mom bring a unique profile to promote a protein bar focused on brain health.

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Clintons to shut 38 stores in bid to avoid total collapse

Retail Gazette

Clintons is set to shut 38 of its cards shops in efforts to avoid insolvency and total collapse. According to the Evening Standard , an insolvency court approved a restructuring plan, meaning the company can rent the 38 unprofitable stores at risk of shutting and pay lower business rates. The business plan, presented by FRP Advisory and Jones Day, means the retailer will only pay 8.6p for each pound owed to its landlords and local councils for its unprofitable shops.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Walmart, Alphabet’s Wing team up for drone delivery in Texas

Retail Dive

Two stores in the Dallas-Fort Worth area will offer the service for customers within a 6-mile radius by the end of the year.

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Gymshark unveils world’s first modest billboard

Retail Gazette

Gymshark has launched the world’s first modest billboard, in collaboration with fitness influencer Leana Deeb. Deeb is a Muslim athlete for the sportswear brand, who combines faith with fitness and has gained millions of followers on TikTok and Instagram. The modest billboard, based in Shoreditch, London, refers to a 3D billboard covered with physical fabric to create Deeb’s headscarf.

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Pacsun, The Metropolitan Museum of Art release Greek and Roman collection

Retail Dive

The collection is part of a multiyear collaboration which began in 2022 and seeks to open the world of art to a younger generation.

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Shein inks deal with Forever 21 parent Sparc group

Retail Gazette

Shein has formed a strategic partnership with the Forever 21 parent SPARC group as both parties look to boost their market reach. The deal sees the Chinese-based fashion retailer take a one-third interest in SPARC group, a joint venture between Authentic Brands Group and Simon Property Group. The venture will also take a minority stake in Shein. Shein will list Forever 21’s clothing and accessories on its website, which serves about 150 million users.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.