Mon.Apr 17, 2023

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David’s Bridal Lays Off 9,000 Workers, Files for Chapter 11

Retail TouchPoints

David’s Bridal has laid off approximately 9,000 workers and filed for Chapter 11 bankruptcy protection as it evaluates its strategic alternatives, including a potential sale. The retailer’s stores will remain open and its ecommerce operations, including the Pearl by David’s platform and vendor marketplace, will continue operating during the proceedings.

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Good, better, best: How Myer is winning during the ‘shift to thrift’

Inside Retail

Australians have been bombarded with cost-of-living pressures from many sides. From essentials – at the supermarket and the petrol pump, in the mortgage and in the power bills – to the not-so-essentials, such as the local café, the fashion boutique, the travel agent and the new car dealer. Even if you’ve got cash to splash (remember, less than half of Australian households have a mortgage), we’re being bombarded with headlines that probably make you think twice about parting with your hard-earne

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David’s Bridal files for Chapter 11 and makes plans to cut 9K+ jobs

Retail Wire

David’s Bridal has filed for Chapter 11 bankruptcy protection and plans to lay off more than 9,000 workers as it seeks a buyer for the business. The chain’s stores will remain open as it goes through bankruptcy.

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Hair salon penalised over unlawful cashback scheme

Inside Retail

The former operators of a Sydney hairdressing salon have incurred more than $291,000 in penalties, as well as having received backpayment orders, for having underpaid a worker through an unlawful cashback scheme. The Federal Circuit and Family Court has imposed a $100,000 penalty against Yeon Beauty Salon Pty Ltd, which operated the Yeon Art Hair salon, and a $39,091.50 penalty against the company’s sole director and manager, Mi Yeon Ha, after having determined that the salon and Ha were guilty

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Men’s Wearhouse Streamlines Wedding Planning for the Groom with Digital Tool

Retail TouchPoints

Men’s Wearhouse is enhancing its digital experience with the launch of Wedding Wingman, a digital tool designed to assist grooms and groomsmen in selecting the perfect look for the wedding day by providing inspiration and guidance for selecting wedding attire. Wedding Wingman begins by asking a few simple questions about the wedding, then provides the couple with a range of suitable options that can be saved in the tool.

Planning 260
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Irene Falcone gets back into the beauty business

Inside Retail

Nourished Life founder Irene Falcone is set to launch a new e-commerce wellness and beauty platform, Sans World in the coming weeks. Falcone founded Nourished Life in 2011 to sell organic, natural and toxin-free products. She later sold it to the now-collapsed wellness retailer BWX, for $20 million. Falcone said: “I approached BWX many times in the last two years and offered to go back to them and advise them on how to rebuild the mess they had made of Nourished Life but to no avail.

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Fashion and retail are ripe for disruption: The promise of generative AI 

Inside Retail

2023 would probably be best remembered for the AI revolution that kicked off with the unveiling of ChatGPT. It’s become an overnight sensation, and now major technology companies like Microsoft, Google and Amazon are all locked in an AI arms race. In the world of fashion, it has been speculated that it could be possible that future designs on the runways of London, Milan, New York and Paris, could come from generative artificial intelligence programs.

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Biggest Challenges Facing Independent Shop Owners Today

Retail Focus

If you are an independent shop owner, you will probably be facing various challenges in today’s current business climate. Let us take a look at three of the biggest challenges you may well be experiencing. Competing Against Larger Retailers One of the biggest challenges facing independent shop owners today is an issue that has been around for decades: competing against large, well-known and established retailers.

Shopping 130
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Why it’s not enough to “put words on paper” when tackling sexual harassment

Inside Retail

It’s long been known that management in the retail industry is disproportionately made up of men. Despite the fact that women make up a majority of the overall retail workforce (57 per cent), only 17 per cent of Australian retailers have a female CEO leading the way. A study recently released by University of Sydney Business School, Gendered disrespect and inequality in retail work highlighted this disparity, while also revealing startling statistics and anecdotes.

Finance 130
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Crumbl keeps growing its ranks of customers and critics

Retail Wire

Crumbl is the fastest-growing dessert chain as debates on social media and elsewhere break out over whether the company’s cookies are great or awful. The company, which claims to sell nearly a million cookies daily, has opened 750 stores over the past six years.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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What consumers will buy on marketplaces this year

Inside Retail

Australian consumers are increasingly turning to marketplaces to search, discover and purchase new products, offering major opportunities for local brands. New research from Pattern’s Marketplace Consumer Trends Report – 2023 highlights that 92 per cent of consumers plan to shop on a marketplace this year. Of the two local dominant marketplace players, 65 per cent of consumers are expecting to buy from Ebay and 59 per cent will make a purchase from Amazon – with 84 per cent of those shoppers exp

Consumer 130
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Best Buy lays off hundreds as business shifts online

Retail Wire

Best Buy has laid off hundreds of employees as it seeks to cut costs and tailor its business to customer needs as a higher percentage of its sales shift online. “We’re evolving our stores and the experiences we offer to better reflect the changes in customer shopping behavior, as well as how we organize our teams to ensure we continue to provide our expertise, products and services in the best way possible,” a Best Buy spokesperson said in a statement.

Shopping 130
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What Retailers Can Learn From Sephora's Success

Indigo 9 Digital

By Tricia McKinnon In a retail environment where many retailers are struggling Sephora is leading the way. LVMH reported that in 2022 Sephora had record growth in revenues and earnings. Companies like Sephora make retail look easy even though it’s not. Sephora was founded back in 1970 which means that for over 50 years it has stayed relevant, which is not easy by any means especially with competitors like Ulta Beauty knocking on your door.

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Walmart U.S. chief merchandising officer is stepping down

Retail Wire

Charles Redfield, a longtime veteran at Walmart, is stepping down as chief merchandising officer of the retailer’s U.S. after just over a year on the job. A replacement has not been named. Mr. Redfield began working as a cashier at Sam’s Club 32 years ago. He led Walmart’s U.S. grocery business starting in 2015 before being named chief merchant last year.

ATS 100
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Resale’s big secret? It may need stores

Retail Dive

To join the secondhand market boom, many apparel retailers and brands have turned to third-party platforms that struggle to sustain a profit.

Apparel 136
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Customs seizing imports tied to force labor

Retail Wire

U.S. Customers and Border Protection have seized goods valued at $961 million tied to forced labor. The seizures are connected with the Uyghur Forced Labor Prevention Act (UFLPA), prohibiting imports from China’s Xinjiang region, which has been tied to human rights abuses of the Uyghurs and other Muslims.

ATS 100
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Retail PR: Types, Benefits, and 6 Retail PR Firms (2023)

Shopify

A proactive approach to retail PR can help your business grow. In this article, learn the benefits and different types of retail PR, how to create a retail PR campaign, and also check out six agencies with expertise in the sector.

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Ben & Jerry’s workers to vote on union

Retail Wire

Workers at Ben & Jerry’s flagship store in Burlington, VT, will vote on whether to join a union. Some see the vote as putting the ice cream brand’s values to the test. Workers, according to organizers, decided to pursue union representation when management took away a tip jar on the company’s annual Free Cone Day on April 3. The tip jar was returned after workers protested.

Returns 100
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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David’s Bridal takes another walk down the bankruptcy aisle

Retail Dive

The bridal retailer launched several initiatives since exiting Chapter 11 four years ago, but the pandemic and the economy have taken a toll.

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Restaurants roll out deals as Americans pay their taxes

Retail Wire

Tomorrow is the deadline for Americans to file their federal income taxes. It is also a day when many businesses offer deals to get tax filers in the door. Grimaldi’s Pizzeria offers patrons $10.40 off orders of $30 or more and The Cheesecake Factory does the same for orders of $50 and up.

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Girls in ICT Day: Preparing the next generation for a digital and low-carbon economy

Cisco Retail

International Girls in ICT Day is a global movement encouraging girls and young women to pursue science, technology, engineering, and math (STEM) education and careers.

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Sonic the Hedgehog’s parent to acquire Angry Birds

Retail Wire

Sega has reached a $774 million deal to acquire Rovio Entertainment, the maker of the Angry Birds game and franchise. “Among the rapidly growing global gaming market, the mobile gaming market has especially high potential, and it has been Sega’s long-term goal to accelerate its expansion in this field,” said Haruki Satomi, the CEO of Sega Sammy Holdings.

Marketing 100
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Four ways that chatGPT enhances omnichannel retail POS

I Vend

It seems that whichever way you turn, the topic of artificial intelligence is on everyone’s lips. Whether it’s AI in the home, suggesting the next movie you might like, or AI in the workplace, streamlining processes and automating tasks, it’s become a part of everyday life. But since late 2022, chatGPT (or chat Generative Pre-trained Transformer to give it its full moniker) has taken AI into new applications and got everyone, well, chatting. iVend for Magento ChatGPT is used by retailers to enha

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S&P upgrades Dillard’s, forecasts ‘sustained profitability’

Retail Dive

The regional department store is positioned well thanks to strong inventory management and limited discounting, according to analysts.

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CiscoLive! Over the Years – Wireless and CAE Hats!

Cisco Retail

Since 1998 the CiscoLive! events, formerly Networkers, have been the network industry’s premiere event for education, product introductions, collaboration, and fun.

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Walmart US chief merchandising officer to depart

Retail Dive

Charles Redfield started with the retailer as a cashier at Sam’s Club, growing his career to become the chief merchant last year.

ATS 104
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Urban Outfitters announces boutique pop up opening April

Retail Times

Urban Outfitters is opening a brand-new pop-up store – The Summer Dress Shop – dedicated to a celebration of summer and design. Opening on 27th April, the UO pop-up will be located on one of London’s most iconic shopping destinations, Kings Road Chelsea.

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Dr. Martens CFO to retire

Retail Dive

Jon Mortimore will stay on until a successor is found, and the footwear brand spent more than anticipated in Q4 to resolve issues at a U.S. distribution center.

ATS 97
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6 Ways Rising Costs are Impacting Consumer Behavior

Rangeme

Consumers have struggled with rising inflation concerns for well over a year, and the uncertainty has profoundly impacted family spending decisions. As the economic downturn stretches into the second quarter of 2023, consumer confidence is still on shaky ground, even as inflation shows signs of slowing down. According to a study by Deloitte, consumer concern for rising prices did not fall below 70% at any point in 2022, a trend that has continued during the first few months of 2023.

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Nordstrom names new chief technology, information officer

Retail Dive

The retailer wants to update its supply chain operations and bring more services closer to customers.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio