Fri.Feb 17, 2023

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Retail reckoning: 4 key steps to achieving data-driven success

Retail Focus

Few retailers need to be convinced about the power quality data can have in making informed business decisions. Yet, a recent global survey by Forrester Consulting and WNS found that, while 63% of business leaders recognise that data and analytics are strategic enablers , just 37% have prioritised investments in these capabilities. The issue is especially acute within the retail and CPG sectors, where 73% of brands with strong data maturity have achieved quantifiable business value as a result

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The RealReal Cuts 230 Jobs in Streamlining Effort Aimed at Reaching Profitability

Retail TouchPoints

The RealReal will cut operating costs through layoffs and store closures, with plans to eliminate 230 positions, or 7% of its workforce, according to a filing with the Securities and Exchange Commission. The resale company also will shutter two flagship stores, in San Francisco and Chicago, two neighborhood stores, in Atlanta and Austin, Texas, and two consignment offices in Miami and Washington, D.C.

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Party City plans to close 22 stores in bankruptcy

Retail Dive

Twelve of the locations are already up for auction, and the total number of closures could change as the retailer continues to evaluate its footprint.

Planning 140
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New Fresh Market Offering Brings Together Retail Media and Livestreaming

Retail TouchPoints

Specialty food retailer The Fresh Market is expanding its partnership with video commerce platform Firework to launch what it is calling a “shoppable video live commerce (SVLC) retail media network (RMN).” The Fresh Market will leverage the Firework platform to enable a video-driven RMN experience. Brands will have the opportunity to run sponsored video ads within The Fresh Market’s ongoing livestreaming series, which features holiday meal prep tutorials and chef-developed recipes. “This n

Marketing 162
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Vodafone and Samsung Team Up for Successful Galaxy S23 Launch

Retail Focus

Samsung Electronics’ Galaxy S23 smartphones have hit the market and are now available worldwide. The product has received impressive pre-order results, with last year’s Galaxy S22 series more than doubling the pre-orders of the Galaxy S21 series in the first week. This year’s pre-order results are even more significant, with 60% of customers choosing the premium Galaxy S23 Ultra.

Marketing 130
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Arizona AG to investigate Kroger/Albertsons merger

Retail Wire

The Arizona Attorney General will investigate the proposed merger between Kroger and Albertsons over concerns that it could result in higher grocery prices for consumers. Kroger operates Fry’s Food & Drug Stores and Smith’s Food & Drug Stores in the state. Albertsons’ stores include its namesake chain and Safeway.

Consumer 130

More Trending

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Instacart plans to grow with small business customers

Retail Wire

Instacart is preparing to launch a version of its site tailored for small business customers as the delivery service looks to grab market share and increase revenues. The service, which is still under development, is focused on helping Instacart expand beyond its core grocery business customers and will put it in direct competition with Amazon.com and Walmart.

Planning 130
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Smooth sailing ahead for (most) off-price retailers

Retail Dive

TJX is a standout in a space that continues to benefit from a dicey economy, while Nordstrom Rack struggles to gain a foothold.

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DoorDash sees a spike in food delivery demand

Retail Wire

DoorDash reported a 40 percent year-over-year gain in revenues during the fourth quarter of 2022 and ended the year with a record 32 million monthly users. The company reported that the number of people with DashPass subscriptions rose to 15 million, up from 10 million a year earlier.

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J.C. Penney, Prabal Gurung partner on apparel collection

Retail Dive

The 25-piece collection is all priced under $100 and will be available for a limited time starting March 2.

Apparel 111
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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Why sustainability needn’t cost the earth when crisis hits

Retail Times

These days it is nearly impossible to pick up a paper or scroll through a news site without reading about the cost-of-living crisis, interest rates and inflation. Although new data shows that the UK narrowly avoided going into recession in 2022, the country’s economic outlook remains troubling for consumers and businesses alike.

Consumer 104
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Columbia Sportswear’s Q4 performance hampered by delivery delays

Retail Dive

To avoid late deliveries, the retailer is making adjustments in people, processes and systems.

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Fantasy card game tops $1B in sales for Hasbro

Retail Wire

Hasbro said that its Magic: The Gathering, a fantasy card game first introduced in the 1990s, is the first billion-dollar brand in its portfolio of products that also include G.I. Joe and Transformers.

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Skincare brand Futurewise launches into Target

Retail Dive

The addition of the skincare brand, which launched just three months ago, builds on the mass merchant’s push to ramp up its beauty assortment.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Workers petition Disney CEO to drop four-day in-office plan

Retail Wire

More than 2,300 Disney employees have signed a petition calling on CEO Bob Iger to reconsider his mandate that workers return to their offices four days a week beginning in March. Employees opposed to the new rule say it will result in “forced resignations among some of our most hard-to-replace talent and vulnerable communities” while “dramatically reducing productivity, output and efficiency.

Planning 100
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The Weekly Closeout: Louis Vuitton brings on Pharrell Williams, Belk plots more outlet stores

Retail Dive

The fashion designer and singer joins the luxury brand as men’s creative director, while the department store plans up to six outlet openings by mid-April.

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TikTok opening data centers to address security concerns

Retail Wire

TikTok plans to open two new data centers in Europe as it comes under increasing regulatory pressure to prove that the Chinese government will not be allowed to gain access to information about consumers living in the West.

Planning 100
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Pacsun launches tycoon-based Roblox experience

Retail Dive

The game will showcase the apparel retailer’s spring collection and is the latest in a string of metaverse activations for the company.

Apparel 98
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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Household debt report includes worrisome data

Retail Wire

U.S. household debt rose by $394 billion in the fourth quarter of 2022, the largest quarterly increase in 20 years, according to data released by the Federal Reserve Bank of New York. Credit card debt had its biggest jump since figures began being tracked by the Fed in 1999. Loan delinquencies also picked up, leading economists to caution that bigger problems may lie ahead when student loan payments resume later this year.

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[Podcast] Conversations in CX

Retail Dive

This podcast series explores the customer experience related to CPaaS, the future of retailer technology, leadership, and social commerce.

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‘Goldilocks’ consumers keep the economy moving steadily along

Retail Wire

Americans continue to spend even as they moderate some of their purchasing behavior in a nod to inflationary pressures. “The economy is in the middling phase,” said Neil Saunders, managing director of GlobalData Retail. “It’s not too hot but not too cold, especially for retail. Things are not in the boom phase, but neither have they collapsed.

Consumer 100
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Standing Out Globally in the Sea of Swimwear

LS Retail

©iStock/Dmytro Bulanskyi It's all about size. Having a wide range of sizes can really be a huge point of difference for a swimwear company. But to the point of this post, when Natasha Oakley and her best friend, Devin Brugman, created their blog, A Bikini a Day , in 2012, they had no idea their passion project would eventually turn into a multimillion-dollar global brand.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Court Rules that BIPA Health Care Exemption Applies to Sunglasses Virtual Try-On Tool

Hunton Andrews Kurth

On February 10, 2023, an Illinois federal district court ordered the dismissal of a putative class action lawsuit alleging that an online tool that allowed users to virtually try on sunglasses violated the Illinois Biometric Privacy Act (“BIPA”). In Delma Warmack-Stillwell v. Christian Dior Inc. , the plaintiff sued French luxury brand Dior, and alleged that it violated (1) Section 15(b) of BIPA by failing to provide notice and to obtain consent when collecting her biometric information; (2) Se

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No- and low-alcohol category tops $11B in 2022 with growth accelerating, IWSR says

Retail Dive

The data firm said the segment is forecast to post a CAGR topping 7% through 2026, compared to greater than 5% from 2018 to 2022.

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Marcus & Millichap Brokers Sale of 4,500-Square-Foot Retail Property in Chino Valley, Arizona

Shopping Center

Chino Valley, Ariz. — Marcus & Millichap has brokered the sale of a retail building located in Chino Valley. Sherwin-Williams occupies the 4,500-square-foot property, which was built in 2022, on a net-lease basis. Mark Ruble and Chris Lund of Marcus… The post Marcus & Millichap Brokers Sale of 4,500-Square-Foot Retail Property in Chino Valley, Arizona appeared first on Shopping Center Business.

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Yeti names permanent CFO

Retail Dive

Mike McMullen, who has held the position on an interim basis since October, will focus on driving growth at the outdoor products company.

Outdoor 96
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Ledo Capital Group Receives $13.4 Million Refinancing for District Moreno Valley Shopping Center in California

Shopping Center

Moreno Valley, Calif. — Ledo Capital Group has received $13.4 million for the refinancing of District Moreno Valley, a shopping center in Moreno Valley. Completed in 2022, District Moreno Valley features 52,081 square feet of retail space anchored by Sprouts… The post Ledo Capital Group Receives $13.4 Million Refinancing for District Moreno Valley Shopping Center in California appeared first on Shopping Center Business.

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The Rapid Growth of E-Sports & Gaming and Why it Matters

Chute Gerdeman

The post The Rapid Growth of E-Sports & Gaming and Why it Matters appeared first on Chute Gerdeman.

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C3, Legends to Open 25,000-Square-Foot Citizens Market Food Hall at Phipps Plaza in Atlanta

Shopping Center

Atlanta — C3 (Creating Culinary Communities), a food technology platform, and Legends have announced plans for Citizens Market, a 25,000-square-foot food hall set to open at Phipps Plaza in Atlanta in April. Featured eateries at the food hall will include… The post C3, Legends to Open 25,000-Square-Foot Citizens Market Food Hall at Phipps Plaza in Atlanta appeared first on Shopping Center Business.

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Product of the Year USA announces 2023 award winners

Mass Relators

NEW YORK — Product of the Year USA has announced its winners for its 2023 Product of the Year Awards across 36 categories. Each of the Product of the Year winners are determined through a national poll of 40,000 American shoppers conducted in partnership with Kantar, a global leader in consumer research. A globally established seal of approval, the Product of the Year emblem was developed over 30 years ago and has been a trusted CPG pillar in the U.S. for nearly 15 years, the company says, addin

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.