Inside Retail

DECEMBER 7, 2023

Platform Zero, a digital platform that links supermarkets with small businesses as a means to deal with food waste and provide cost of living relief, has emerged as the winner of the 2023 Kickstarter Challenge organised by the Accelerator for Enterprising Women. Founded by Alexandra Cannizzaro, Platform Zero diverts tonnes of food from landfills, provides discounted produce to restaurants, cafes and small businesses, and links supermarkets to various food charities.

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Retail TouchPoints

DECEMBER 7, 2023

Coldwater Creek has completed its purchase of Soft Surroundings , a women’s clothing and accessories retailer that filed for bankruptcy protection in September 2023. The newly combined retailer has selected the Chief Returns Officer solution from Newmine , which has a predictive analytics functionality that will help the retailer quickly analyze and take corrective actions on why customers return merchandise. “Returns are a major focus for our brands,” said David Walde, CEO at Coldwater Cr

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Inside Retail

DECEMBER 7, 2023

The Australian Competition & Consumer Commission (ACCC) has provided an update on its ongoing scrutiny of misleading influencer endorsements. The ACCC reviewed 118 influencers on Instagram, TikTok, Snapchat, YouTube, Facebook, and Twitch after they were tipped off by consumers. It found that 81 per cent of these influencers made posts that raised concerns for potentially misleading advertising.

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Retail TouchPoints

DECEMBER 7, 2023

Claire’s has opened a 1,227-square-foot flagship store in Mexico City’s Plaza Satélite that showcases the jewelry and accessories retailer’s reimagined look and feel, including the updated visual identify for PIERCED by Claire’s. The retailer will operate the store in partnership with retail services company Exalta. Additionally, Claire’s has introduced C•Body, an exclusive line of body care products and accessories targeting “Gen Zalpha” that are created with quality vegan ingredients like shea

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Inside Retail

DECEMBER 7, 2023

After nearly 30 years as a privately held business, pharmacy retail giant Chemist Warehouse is ready to list on the Australian Securities Exchange (ASX). Earlier this week, it was revealed that ASX-listed Sigma Healthcare would acquire Chemist Warehouse, taking the business public through a clever backdoor-listing approach. A benefit of this strategy is the ability to bypass regulatory filings, or the funding to go public.

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Retail TouchPoints

DECEMBER 7, 2023

ContextLogic , the parent company of discount shopping app Wish , has launched a new third-party logistics service for non-Wish merchants called WishPost Smart Parcel. Wish’s goal for what it’s calling its new logistics-as-a-service (LaaS) product is to help merchants that don’t sell on Wish tap into the infrastructure the company has built for its own marketplace, enabling efficient shipping from Chinese manufacturers to points around the world.

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Retail TouchPoints

DECEMBER 7, 2023

Sika Health — a payment solution that enables ecommerce merchants to accept Health Spending Account (HSA) and Flexible Spending Account (FSA) payments — has launched a new marketplace where consumers can shop directly for HSA- and FSA-eligible products. Consumers as well as brands and retailers often struggle with an “awareness gap” when it comes to understanding what products are HSA/FSA eligible and how HSA/FSA funds can be spent, due to the complex and sometimes confusing payment processes as

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Retail Wire

DECEMBER 7, 2023

Pinterest is opening its first-ever pop-up store in New York City to mark the release of its 2024 trend predictions.

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Inside Retail

DECEMBER 7, 2023

Modibodi is set to launch its first period-proof lingerie range at Salon International de la Lingerie, Paris, next month. According to the brand, the ‘Renaissance Collection’ is designed to appear and feel like regular underwear while still providing leak-proof protection thanks to its scientifically proven technology. Modibodi’s period-proof lingerie collection is designed with “buttery soft, premium fabrics for leak-proof luxury” “With the design of our Ren

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Retail Wire

DECEMBER 7, 2023

Meta made headlines with the launch of its free standalone AI-powered image generation website known as "Imagine with Meta AI.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Inside Retail

DECEMBER 7, 2023

The term artificial intelligence, otherwise known as AI, was officially coined in the 1950s and at the time was considered to be a topic more suited to science fiction than for scientific or economic endeavours. However, fast forward to 2023, and applications of AI have never been more discussed or as prevalent within the retail industry as it is today.

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Retail Wire

DECEMBER 7, 2023

A woman has found herself on the receiving end of an unusual sentence after she was found guilty of assaulting a Chipotle worker.

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Inside Retail

DECEMBER 7, 2023

Levi Strauss & Co has named Michelle Gass as president and CEO, effective January 29 next year, replacing Chip Bergh. Bergh is set to retire on April 26 next year. He has been elected to serve as executive vice chair of the board until his retirement date, after which he will transition to a senior advisor role until the end of fiscal FY24. “It has been an incredible privilege to lead this great company as CEO for the last 12 years.

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Retail Wire

DECEMBER 7, 2023

McDonald's is set to open its new spinoff brand, CosMc's, in Bolingbrook, Illinois, this week.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

DECEMBER 7, 2023

PayPal Melbourne Fashion Festival announced its return for 2024 and with it a detailed programme featuring some of Australia’s most successful designers and brands. The premium runways will feature over 80 designers, across 12 shows at the Royal Exhibition Building as a celebration of the national fashion landscape. Household name brands will join the event including Aje, Oroton, Sass and Bide, Nobody Denim, Manning Cartell, Silk Laundry and Paolo Sebastian.

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Retail Wire

DECEMBER 7, 2023

If it was up to the FTC, the Microsoft-Activision merger would never manifest.

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Inside Retail

DECEMBER 7, 2023

Supermarket chain Coles has admitted to erroneously increasing the prices of several products and has committed to refunding customers following Choice’s complaint to the Australian Competition and Consumer Commission (ACCC). The consumer advocacy group complained to the ACCC that Coles increased the price of a product the supermarket said would be price-locked for a certain period. “A retailer as big as Coles failing to keep its pricing promises is simply unacceptable, particularly

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Retail Wire

DECEMBER 7, 2023

Krispy Kreme has landed in France and seems to be enjoying a sweet victory.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Gazette

DECEMBER 7, 2023

JD Sports’ Dutch subsidiary Sports Unlimited Retail has been declared bankrupt. Sports Unlimited, which is a subsidiary of Iberian Sports Retail (ISRG) that JD Sports owns, has 52 stores across the Netherlands under the Sprinter, Aktiesport and Perry Spors brands. The control of the stores will now move to a bankruptcy trustee as appointed by the district court of Amsterdam.

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Retail Wire

DECEMBER 7, 2023

U.S. Senator Ron Wyden has raised concerns about foreign governments possibly accessing smartphone push notification records from tech companies Google and Apple.

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365 Retail

DECEMBER 7, 2023

Goldsmiths has unveiled its newly relocated showroom in Trafford Centre, marking a significant expansion and upgrade of its retail space. This move situates the showroom prominently on the ground floor, making it more accessible to the shopping centre’s visitors. The highlight of the relocation is the largest Rolex room in the Goldsmiths Group, a space dedicated to showcasing the esteemed Rolex collection.

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Retail Wire

DECEMBER 7, 2023

The NRF recently corrected a previous claim concerning inventory losses or "shrinkage," after a media investigation exposed inaccuracies in its analysis.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Cisco Retail

DECEMBER 7, 2023

IT leaders face the challenge of managing a growing set of often disparate technologies and successfully delivering them to a wide audience of end users who demand simple experiences.

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Retail Wire

DECEMBER 7, 2023

Tamarind is set to take the culinary world by storm, according to a leading spice company — McCormick & Company.

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Cisco Retail

DECEMBER 7, 2023

‘Tis the season! As we look forward to numerous holidays, special traditions, and spending time with loved ones, I can’t help but think about the impact of my actions.

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Retail Wire

DECEMBER 7, 2023

Montreal-based rail powerhouse, CN, has broadened its horizons with the latest acquisition of Iowa Northern Railway.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

LS Retail

DECEMBER 7, 2023

©iStock/Chavapong Prateep Na Thalan g The circular economy is pivotal for achieving climate and sustainable development goals and must be included in the COP28 outcomes. With this paper , International Chamber of Commerce (ICC), on behalf of the global business community, underscores the importance to move from the 'take-make-use-waste' model to a sustainable, resource-efficient circular economy.

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Retail Wire

DECEMBER 7, 2023

Meta will start fully encrypting messages on both Facebook and Messenger, effective immediately.

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Retail Dive

DECEMBER 7, 2023

Athleisure brands in particular are leading the way this year, with Lululemon and Vuori opening stores in popular shopping districts.

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Retail Wire

DECEMBER 7, 2023

Hundreds of journalists and staffers at The Washington Post are going on strike for 24 hours.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience