Retail TouchPoints
JUNE 28, 2022
The global financial shocks that started in 2020 have accelerated in 2022, with causes ranging from Russia’s invasion of Ukraine to recurring COVID-19 outbreaks and ongoing supply chain challenges. The latest issue is inflation, which is running at a 40-year high in the U.S., forcing retailers to grapple with remaining relevant to increasingly price-sensitive consumers.
Inside Retail
JUNE 28, 2022
Seasonally adjusted Australian retail sales grew in May by 10.4 per cent year on year according to data released by the Australian Bureau of Statistics (ABS). Department stores saw the strongest growth at 5.1 per cent followed by cafes, restaurants and food handling at 1.8 per cent and 0.8 per cent respectively. Sales of household goods rose at 0.4 per cent while other retailing registered a 1.5 per cent increase.
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Retail TouchPoints
JUNE 28, 2022
German supermarket chain REWE Group has introduced autonomous store technology at a 4,300-square-foot Schönhauser Allee location in Berlin’s Prenzlauer Berg neighborhood, using Tel Aviv, Israel-based Trigo frictionless checkout. For now, only store employees and loyalty card customers will have access to the autonomous shopping experience, but the store will open to the public by late summer, with traditional checkout available if shoppers prefer.
Inside Retail
JUNE 28, 2022
Months of negotiations between Uber Australia and the Transport Workers Union (TWU) have resulted in a landmark agreement for the gig-worker economy revealed today. The two parties have agreed on minimum standards and benefits for drivers working for both the ride-hailing service and the UberEats delivery service. This is the first time a platform company in Australia has struck a deal with a union across both the rideshare and food delivery industries and is the result of months of detailed dis
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
JUNE 28, 2022
Walgreens Boost Alliance (WBA) has decided not sell its Boots and No7 Beauty Company businesses, keeping the combined company intact for now. The company had announced that it was exploring strategic alternatives for the UK-based businesses in January 2022 as it turned its attentions to “focusing our portfolio, optimizing our capital allocation and accelerating our transformation to healthcare.”.
Tokinomo
JUNE 28, 2022
Campaign scoop. Gold Lions. The Cannes Lions International Festival of Creativity took place just a few days ago and Ogilvy managed to receive 5 Cannes Gold Lions. One of those Gold Lions was awarded for a campaign with a simple, yet powerful message: the toxicity of social media. The campaign, Reverse Selfie , for Dove showed the negative impact of social media and retouching photos.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
JUNE 28, 2022
Iconic Australian retailer Country Road has taken an innovative tech-led approach to maximising gift sales. Launching late last year, every customer purchasing items online as gifts can guarantee the gift can be revealed to the recipient in time for the big day, thanks to the very latest instant digital gifting technology provided by Gift Flick. Gift Flick is an e-commerce plug-in that enables consumers to virtually send any product or gift voucher in an e-tailer’s store.
Retail TouchPoints
JUNE 28, 2022
Recommerce, the sale of secondhand merchandise, is a hot topic as consumers become more enthused about recycling goods rather than contributing to enormous mountains of landfill waste. While secondhand marketplaces are steadily growing, they barely make a dent in the billions of items today’s consumers generate. Take the U.S. retail segment; the National Retail Federation (NRF) found the value of merchandise returned by consumers last year topped nearly $750 trillion.
Inside Retail
JUNE 28, 2022
Western Australian shoe retailer Bstore is set to open its first flagship store in Chatswood Chase, Sydney on Friday (July 1). The 70sqm store boasts a range of international brands including Birkenstock, FitFlop, Frankie 4, Blundstone and Hunter offering style, comfort and quality to customers. Mike Edmiston, Bstore’s founder, said: “Since the pandemic, comfort has become shoppers’ main priority, and Australians have really taken to the innovation and functionality behind the produc
Retail TouchPoints
JUNE 28, 2022
Hair color retailer Madison Reed is strengthening its C-suite with two new appointments. Brad Lande-Shannon has joined the company as Chief Marketing Officer (CMO) and Tyler Wozny has been promoted to the post of Chief Digital Officer. Madison Reed, which announced $33 million in new funding in April 2022 , began as an online-only DTC company but has expansive omnichannel ambitions.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Intelligence Node
JUNE 28, 2022
The ongoing Russia-Ukrain war, supply chain issues, surging demand, rising production costs, and the disruption caused by COVID-19 have all contributed to the inflation that has hit the US market. The post 7 Ways to Drive Retail Growth as Inflation Peaks in the US appeared first on Blog.
Retail Focus
JUNE 28, 2022
Shaftesbury has announced that the Pride in London pop-up has opened their doors on F oube r t ’ s Place marking the 50 year anniversary of Pride. The pop-up offers a safe space for London’s LGBT+ community, and is located at 15-17 F oube r t ’ s Place, London, W1F 7QB – just off Carnaby Street – open through 3 July, 2022. Brian Bickell, CEO at Shaftesbury says “We are delighted to welcome the Pride in London pop-up to Carnaby to mark their 50th anniversary.
Cisco Retail
JUNE 28, 2022
Virtualization technology has changed the world of IT and enabled cloud computing. It has also been embraced by Cisco customers due to its flexibility and cost benefits. That demand is behind our recent announcement at Cisco Live of the Cisco DNA Center Virtual Appliance, which gives customers new deployment options for our network controller, whether deployed within the company data center or in public and private clouds.
Retail Focus
JUNE 28, 2022
Landsec , part of The St David’s Partnership, has today announced the signing of two premium fashion retailers for regional debuts. Carvela , the women’s footwear and accessories specialist, and international women’s fashion label Mint Velvet , are both set to open at St David’s Cardiff later this year. . Spanning 2,130 sq ft on the Grand Arcade, Carvela’s first standalone Welsh boutique will feature its unique ranges of shoes, bags, and accessories.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Small Biz Trends
JUNE 28, 2022
A business owner in Brookville, New York, has pleaded guilty to willfully failing to collect and pay over employment taxes to the IRS. Spa Owner Pleads Guilty on Payroll Tax Fraud Charges. Court documents show that Sung Soo Chon, known as Steve Chon, oversaw the daily operations of two spas and their related businesses. 63-year-old Chon was the CEO, president and majority owner of Spa Castle Queens in College Point, New York, and Spa Castle Texas, in Carrolton, Texas.
Retail Focus
JUNE 28, 2022
Goldsmiths, one of the UK’s leading luxury watch and jewellery retailers and part of the Watches of Switzerland Group, opened its latest new luxury concept showroom at Bluewater Shopping Centre in Kent, on Friday 24th June. Bluewater is one of the largest shopping centres in Europe, outside of London. The new Goldsmiths showroom boasts a fresh interior concept, as well as a line-up of luxury timepieces and fine-jewellery brands, creating retail environment of the future—embracing a modern and re
Small Biz Trends
JUNE 28, 2022
Many entrepreneurs dream of reaching millions with their product or service, but what if your customer base is only a few thousand? Patrick Palmer successfully runs his small business, The Computer Guy, in a town with less than 5,000 people. Here he is with Shawn Hessinger, Executive Editor for Small Business Trends, on this latest edition of Small Biz in :15, to tell us more about how to successfully start a small business in a small town.
Inside Retail
JUNE 28, 2022
In the world of modern retail, it’s clear that customer data is king. The more a business knows about what its customer needs, does, and expects of them, the better its services can be tailored to give them what they want. However, the topic of how data is being collected by retailers, and what they’re doing with it, has been in the spotlight lately, following a Choice investigation, which revealed Kmart, Bunnings, and The Good Guys have been using facial recognition software to track customers
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Mike Anthony
JUNE 28, 2022
Articles and secondary reports are a critical part of any journey to get a better understanding of shopper behavior. This is true for everyone, but especially true if your shopper research budget is small or non-existent. Many of us have to rely on secondary data, found in reports discovered in our LinkedIn feed. But in my experience, some of what is shared is inaccurate or misleading.
Inside Retail
JUNE 28, 2022
Listed fast-food chain operator Collins Foods has reported positive same-store sales growth across both its European and Australian markets despite a turbulent economic climate. The company’s Taco Bell and KFC franchisees in Australia achieved revenue growth of 11 per cent to $1.2 billion with KFC Australia delivering $955.5 million, up 6.1 per cent.
Retail Focus
JUNE 28, 2022
If you work in retail marketing, you are probably already familiar with the concept of virtual retail events. These are online-only events (that may be broadcast from your in-store location) designed to publicise a sale, launch a new product, or increase customer retention. Of course, throwing a successful virtual retail event is often easier said than done.
Inside Retail
JUNE 28, 2022
Across Australia a new set of beauty destinations have silently started popping up, bringing premium products to customers in a place they likely didn’t expect. Far from the glamour of a high-end shopping mall, Chemist Warehouse’s new brand Ultra Beauty is quietly extending the discount pharmacy’s hold on pharmaceuticals, health and beauty into the glitzy end of the spectrum.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Focus
JUNE 28, 2022
The global retail sector has faced several serious challenges in recent years, but could the introduction of more immigrants help to solve the most important issues? By looking at a few examples from around the world, we can see how immigrants are often a crucial part of the retail workforce. . A Look at the Current Situation. Recent news reports from Australia suggest that some of the biggest retail companies there are on the brink of complete financial collapse.
Inside Retail
JUNE 28, 2022
Japanese discount giant Miniso’s Southeast Asian expansion seems to be on the right track. It recently introduced a brand new store format, with its first flagship store in Selangor, Malaysia. The 684.6sqm retail space is located in Setia City Mall, one of the largest shopping complexes in Shah Alam. Miniso 3.0, the new store concept, is being touted as a family-friendly shopping experience, featuring a new toy section, with licensed products from well-known brands and Miniso’s own mini family c
Retail Focus
JUNE 28, 2022
Battersea Power Station has today unveiled the first images of its newly restored Control Room A, ahead of the Grade II* listed building’s opening this Autumn. Accessed through the Directors’ Entrance to the south of the building with its bronze doors adorned with sculptural panels depicting a personification of energy, Control Room A is poised to become a unique events space within the historic Power Station.
Retail Wire
JUNE 28, 2022
Associates that have sought to defend themselves or others when physical attacks took place in stores often found themselves unemployed afterward. Labor unions are now negotiating self-defense rules into new deals as attacks against associates have jumped since the novel coronavirus pandemic began in the U.S.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Inside Retail
JUNE 28, 2022
Amazon’s new store brings together the company’s best technological features, including machine learning and cloud computing, to offer a highly curated shopping experience. Combined with smart screens, Internet of Things technology and the convenience Amazon is known for, Amazon Style aims to be the future of shopping, realised. Situated in The Americana at Brand shopping mall in Glendale, California, the huge space is part retail store, part warehouse.
Retail Focus
JUNE 28, 2022
YOOBIC , the digital workplace leader, today announced the publication of the 2022 State of the Frontline Employee Experience survey — a major global report offering unique insights into the challenges facing retail and hospitality workers and their employers in an era of COVID-19, labour shortages, supply chain disruptions, and economic uncertainty.
Cisco Retail
JUNE 28, 2022
We are in an unprecedented moment in time. $100B in Federal and State funding is available to broadband providers to help bridge the digital divide. Local networks, which provide high-speed broadband access to communities, need to connect with regional and national networks. Enabling that connectivity is middle mile networks which ensure reliable high-speed broadband to those communities.
Small Biz Trends
JUNE 28, 2022
Read receipts are an excellent feature for critical, time-sensitive communication. But, sometimes, you’re not in a position to send your response. And to avoid hurting senders’ feelings, you don’t want them to know that you have seen their messages. Knowing how to turn off read receipts comes in handy in such a scenario. Here, we will discuss how to turn off read receipts for different types of online communication.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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