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In an increasingly competitive retail environment, traditional loyalty schemes are no longer enough to keep customers engaged. Points-based systems and occasional discounts have become expected rather than appreciated. To stand out, many retailers are now turning to gamification, the application of game design elements in non-game contexts, to enhance customer engagement and strengthen brand loyalty.
Retailers have spent the last decade chasing frictionless experiences. From one-click payments to predictive reordering, every element has been shaped to reduce hesitation and increase conversion. Yet, as the digital world becomes noisier and more competitive, speed and simplicity alone are no longer enough to keep shoppers engaged. Retail is beginning to look outside its usual circles, borrowing ideas from industries that have long understood how to hold attention.
Hong Kong-based athleisure brand Halara has garnered rapid growth and significant attention for its innovative designs and customer-centric approach. After increased success in the US and UK, the brand is now setting its sights on the Australian market. Founded in 2020 by entrepreneur Joyce Zhang, Halara is illustrious for its viral products, namely, its coveted flex denim, active dresses and subsequent belt buckle skirt famously worn by Taylor Swift at Coachella last year.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
In the ever-evolving landscape of retail, digital transformation has become paramount for businesses aiming to expand their reach and enhance customer engagement. By leveraging cutting-edge technologies, retailers are not only improving operational efficiency but also delivering personalised and immersive experiences that resonate with a broader audience.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Whether it’s small business owners hoping to reach new customers, aspiring influencers chasing sponsorships, or major brands building community engagement, growing a social media presence has become a near-universal goal in todays digital world.
Primark will make its Middle East debut by early 2026 with four stores across the UAE and Kuwait, in partnership with franchise operator Alshaya Group. The retailer ‘s first store is set to open in October at The Avenues in Kuwait. This will be followed by three locations in DubaiDubai Mall, Mall of the Emirates, and City Centre Mirdifin early 2026.
Primark will make its Middle East debut by early 2026 with four stores across the UAE and Kuwait, in partnership with franchise operator Alshaya Group. The retailer ‘s first store is set to open in October at The Avenues in Kuwait. This will be followed by three locations in DubaiDubai Mall, Mall of the Emirates, and City Centre Mirdifin early 2026.
7-Eleven is a brand built on convenience. Its 13,000+ US locations offer impressively indistinguishable customer experiences: Enter a store, find what youre looking for, quickly pay and leave. Its simple. Its fast. Its 7-Eleven. But that convenience was not reflected in its candidate experience. 7-Eleven hires 100,000+ people every year store leaders just dont have the bandwidth to handle both store operations and hiring logistics.
Amid shifting consumer priorities and rising demand for sustainable and age-inclusive products, global buyers and brands are seeking innovation that aligns with social values and market needs. These evolving trends were on full display at last weeks Hong Kong Gifts & Premium Fair, where more than 6000 exhibitors and nearly 36,000 buyers gathered to underscore the citys position as a global sourcing hub.
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! By Richard Ford, chief technology officer, at Integrity360 The recent wave of cyber attacks against UK based retailers including M&S, Co-op and Harrods has laid bare that social engineering is one of the most effective weapons in a threat actors arsenal.
Jeanswest entered voluntary administration in March; now its administrators are offering the brand’s IP for sale. The company hopes to conclude the sale of $20 million worth of jeans and fashion items by May 20, both in-store and online, before the physical stores close. Potential buyers will have until May 29 to lodge interest for Jeanswests IP, including registered trademarks, apparel design, garment patterns, domain names, social media assets with customer data, and supplier relationshi
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! April delivered a welcome boost for UK retail destinations with footfall rising by 4.3% compared to last year a much-needed lift as the sector deals with ongoing consumer caution. This boost was largely due to a 5.1% increase in activity at retail parks, bolstered by the shift in Easter holiday timings and a spell […] If you want more information
One month after the Cue Clothing Co was sold to Hilco Capital for an undisclosed amount, the question now is whether a new owner and leader can revive the legacy retailer’s apparel brands, Cue and Veronika Maine, and recapture the relevance they once had in a changed retail landscape. The acquisition announcement came days after Cue Clothing Cos former executive director Justin Levis announced plans to sue his parents, Rod and Lynette Levis.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The UKs leading producer of 100% pure, gluten-free oats, Glebe Farm Foods, has today announced a strategic partnership with Scottish oat drink brand Three Robins to bring its nutritious, family friendly oat drink range to the market at scale.
Technology is reshaping retail investing across Europe, making markets more accessible, efficient, and secure for individuals. From AI to blockchain innovations, new tools are empowering everyday investors to manage portfolios with confidence. Lets explore six key ways this is happening! 1. Automating Portfolio Management with Robo-Advisors You may know that trading platforms like Axi provide retail investors with user-friendly access to global markets.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The world of payment and money management has in the past few years experienced major shifts. There have been a lot of changes in how people make payments and manage their finances. Instead of traditional budgeting means, there are technologies taking the world by storm.
In Singapores industrial east, nestled between utilitarian buildings and casual eateries, a slice of domestic serenity glows behind full-height glass panes. Step inside, and you’re met with soft curves, warm light and matte-finished purifiers resting on gallery-like counters. The space is home to Happie, a young but fast-rising homegrown water purifier brand.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! NielsenIQ (NIQ), the leader in consumer intelligence, today announced the global expansion of NIQ Product Insights (NPI), its market-leading solutions offering that provides CPG and retail enterprises with an extensive catalogue detailing the specific product attributessuch as dietary, sustainability, and clean label characteristicsconsumers search for w
Bondi Wash, the Australian brand renowned for transforming the power of native botanicals to elevate everyday cleaning routines, has opened its first international flagship in Seoul, South Korea. Since its inception in 2013, Bondi Wash has cultivated natural products for the home, body, baby and pets. Known for its elevated, natural formulations and distinctive native Australian scents, the brands latest expansion places it in one of the worlds most sophisticated retail markets.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Moderato’s Cuvee UKFrench alcohol-free wine brandModeratohas expanded its UK retail footprint once more, with the launch of itsCuvee Revolutionnaire Rosinto allMajesticwine stores. The new listing comes following the success of Moderatos Cuvee Revolutionnaire Merlot-Tannat(red) andColombard(white) SKUs which launched in December of last year.
In the fast-paced world of retail, data is the currency that drives success. With real-time insights and dynamic dashboards, retail execution software gives Retail Service Providers (RSPs) the tools they need to make smarter, faster decisions right at the point of sale. Instead of waiting for end-of-day reports, RSPs can tap into live data to identify trends, spot issues, and seize opportunities on the spot.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
A new specialist independent grocery store is set to open in Chelsea this May. The Chelsea Grocer will offer the best local produce, combined with the finest products from across the globe. The carefully designed space will feature a delicatessen counter, a wide selection of cakes and sweet treats, fresh seasonal flowers, a coffee bar and an extensive grocery offer focused on quality, service and community.
Learn how COPPA compliance and Ciscos security solutions help schools and libraries protect the online privacy of children while promoting a safer digital environment.
The Coffee Clubs CEO Scott Meneilly will leave the hospitality chain to lead Pedders Suspension & Brakes from June 23. He is the first non-family boss for the 75 year-old aftermarket automotive brand, and it is Meneillys first non-food appointment since 2008. Meneilly has spent nearly two and a half years at the Minor DKL Food Group, undertaking a rebrand of the multi-format cafe and restaurant chain.
AI can automate the analysis, generation, testing, and reporting of exploits. It's particularly relevant in penetration testing and ethical hacking scenarios.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Brooklyn Brewery has today announced that The Stonewall Inn IPA will be the official beer of Pride in London 2025, starting an exciting three-year partnership with Europes largest freeto attendPride festival.
The iconic Mercato Metropolitano in Elephant and Castle will play host to SUPER JUMBLE a reimagining of the Great British jumble sale, brought to life by second-hand powerhouses TRAID, Beyond Retro, and Charity Super.Mkt. The humble jumble sale, a mainstay of British life since the 1880s, is getting a supersized, 21st-century makeover. SUPER JUMBLE will welcome 1,000 lucky attendees to rummage through mountains of vintage and charity fashion at unbeatable prices, wrapped in a high-energy, festi
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Nibbles, lunchboxes, and picnic baskets just got a serious upgrade. Plant-based food companyTHISis launching two new ready-to-eat (RTE) products: first-to-marketTHIS Isnt Pork Cocktail SausagesandTHIS Isnt Chicken Deli Pieces.
Shaftesbury Capital has announced that Autry, the classic yet contemporary unisex sneaker brand, has opened at 61-63 Beak Street in Soho for its first UK store. Established in 1982, Autry has built a reputation for high-quality, vintage-style products with a contemporary, sports-performance-oriented twist. Its trademark 80s look encompasses a range of unisex sneakers, focused on craftsmanship, quality, and comfort.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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