Thu.May 08, 2025

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How Retailers Are Using Gamification to Boost Customer Loyalty

365 Retail

In an increasingly competitive retail environment, traditional loyalty schemes are no longer enough to keep customers engaged. Points-based systems and occasional discounts have become expected rather than appreciated. To stand out, many retailers are now turning to gamification, the application of game design elements in non-game contexts, to enhance customer engagement and strengthen brand loyalty.

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Jeanswest IP up for sale

Inside Retail

Jeanswest entered voluntary administration in March; now its administrators are offering the brand’s IP for sale. The company hopes to conclude the sale of $20 million worth of jeans and fashion items by May 20, both in-store and online, before the physical stores close. Potential buyers will have until May 29 to lodge interest for Jeanswests IP, including registered trademarks, apparel design, garment patterns, domain names, social media assets with customer data, and supplier relationshi

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Walmart Launches Powerful ‘Grow With US’ Program To Empower Small Businesses

Retail Wire

Walmart's Grow With US program helps small businesses succeed.

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Halara’s global president talks Aussie push and putting customers first

Inside Retail

Hong Kong-based athleisure brand Halara has garnered rapid growth and significant attention for its innovative designs and customer-centric approach. After increased success in the US and UK, the brand is now setting its sights on the Australian market. Founded in 2020 by entrepreneur Joyce Zhang, Halara is illustrious for its viral products, namely, its coveted flex denim, active dresses and subsequent belt buckle skirt famously worn by Taylor Swift at Coachella last year.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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What’s Happening to Target’s Self-Checkout? Here’s the Truth

Retail Wire

Are Target's self-checkout lines set to be a thing of the past? The retailer has released an update to its plans for the self-service kiosks.

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7-Eleven US uses conversational AI to make store hiring fast and convenient

Inside Retail

7-Eleven is a brand built on convenience. Its 13,000+ US locations offer impressively indistinguishable customer experiences: Enter a store, find what youre looking for, quickly pay and leave. Its simple. Its fast. Its 7-Eleven. But that convenience was not reflected in its candidate experience. 7-Eleven hires 100,000+ people every year store leaders just dont have the bandwidth to handle both store operations and hiring logistics.

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Retailers tap silver and green trends at Hong Kong fair

Inside Retail

Amid shifting consumer priorities and rising demand for sustainable and age-inclusive products, global buyers and brands are seeking innovation that aligns with social values and market needs. These evolving trends were on full display at last weeks Hong Kong Gifts & Premium Fair, where more than 6000 exhibitors and nearly 36,000 buyers gathered to underscore the citys position as a global sourcing hub.

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Primark to enter Middle East market with four stores by 2026

Retail Gazette

Primark will make its Middle East debut by early 2026 with four stores across the UAE and Kuwait, in partnership with franchise operator Alshaya Group. The retailer ‘s first store is set to open in October at The Avenues in Kuwait. This will be followed by three locations in DubaiDubai Mall, Mall of the Emirates, and City Centre Mirdifin early 2026.

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New study reveals Instagram growth is most Googled marketing topic in the world

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Whether it’s small business owners hoping to reach new customers, aspiring influencers chasing sponsorships, or major brands building community engagement, growing a social media presence has become a near-universal goal in todays digital world.

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Virtual Try-Before-You-Buy: Lessons from Live Casino Environments

365 Retail

Retailers have spent the last decade chasing frictionless experiences. From one-click payments to predictive reordering, every element has been shaped to reduce hesitation and increase conversion. Yet, as the digital world becomes noisier and more competitive, speed and simplicity alone are no longer enough to keep shoppers engaged. Retail is beginning to look outside its usual circles, borrowing ideas from industries that have long understood how to hold attention.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Luckin vs Cotti vs Starbucks: Coffee chain chaos brewing in China

Inside Retail

In the classic science fiction series Star Trek , one famous episode features a small cute, furry animal, called a tribble, that can easily be held in a human hand. The trouble with them (and in fact the episode is called The Trouble with Tribbles) is that they cause chaos and ultimately panic in their living environment by reproducing like crazy. Soon, they are everywhere.

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Tech-Driven Growth: How Digital Retailers Are Reaching Wider Audiences

365 Retail

In the ever-evolving landscape of retail, digital transformation has become paramount for businesses aiming to expand their reach and enhance customer engagement. By leveraging cutting-edge technologies, retailers are not only improving operational efficiency but also delivering personalised and immersive experiences that resonate with a broader audience.

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New partnership addresses growing demand for allergen-free, family-friendly oat drinks

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The UKs leading producer of 100% pure, gluten-free oats, Glebe Farm Foods, has today announced a strategic partnership with Scottish oat drink brand Three Robins to bring its nutritious, family friendly oat drink range to the market at scale.

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Primark Aims to Extend Clothing’s Lifecycle by Bringing Repair Workshops to the U.S.

Retail TouchPoints

Primark has conducted nearly 400 free Love it for Longer clothing repair workshops in its European stores since introducing the program in 2022 as part of the Primark Cares sustainability strategy. Now U.S. customers in the New York City and Washington, D.C. areas will learn simple mending and upcycling techniques such as fixing hems or adding buttons no experience required.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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What retailers must learn from the latest ransomware attacks

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! By Richard Ford, chief technology officer, at Integrity360 The recent wave of cyber attacks against UK based retailers including M&S, Co-op and Harrods has laid bare that social engineering is one of the most effective weapons in a threat actors arsenal.

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How Demand Forecasting Helps Baked by Melissa Deliver Joy on Mother’s Day

Retail TouchPoints

Baked By Melissa has several peak sales periods during the year, including Pride Month in June, Halloween, Valentines Day and the December holidays, but its cupcakes, which are available for delivery nationwide, are particularly popular on Mothers Day. CEO Melissa Ben-Ishay has a theory about why this one particular Sunday in May is such a bonanza for the 16 -year-old company.

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MRI Software: shoppers return in April, but caution remains

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! April delivered a welcome boost for UK retail destinations with footfall rising by 4.3% compared to last year a much-needed lift as the sector deals with ongoing consumer caution. This boost was largely due to a 5.1% increase in activity at retail parks, bolstered by the shift in Easter holiday timings and a spell […] If you want more information

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Why can’t the Australian Government be our B Corp certifier?

Inside Retail

All around the world, companies are applying for, and being granted, the famous B Corp certification to signal to consumers that they are serious about their commitment to sustainability and corporate governance. Over 750 companies across Australia and New Zealand are part of a network of 9000 B Corp companies worldwide with the right to emblazon their products with the distinctive B logo.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Digital wallets: how budgeting apps are changing the way we save

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The world of payment and money management has in the past few years experienced major shifts. There have been a lot of changes in how people make payments and manage their finances. Instead of traditional budgeting means, there are technologies taking the world by storm.

Finance 40
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Dick’s Sporting Goods Leads $120 Million Investment in Youth Sports

Retail TouchPoints

Dicks Sporting Goods has led a $120 million investment round in Unrivaled Sports , which creates positive sports experiences for young athletes. The investment has bought Dicks a minority stake in the growing company, which has facilities across 30 states that have hosted a total of 600,000 young athletes and 2 million family members and fans. Dicks Sporting Goods mission-driven approach to youth sports has been at the center of their ecosystem, from their early days as a small family business t

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NielsenIQ expands NIQ product insights, enabling retailers and brands to better navigate global challenges from tariffs

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! NielsenIQ (NIQ), the leader in consumer intelligence, today announced the global expansion of NIQ Product Insights (NPI), its market-leading solutions offering that provides CPG and retail enterprises with an extensive catalogue detailing the specific product attributessuch as dietary, sustainability, and clean label characteristicsconsumers search for w

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Pinterest Enhances and Refines Visual Search Tools

Retail TouchPoints

Realizing that its often difficult to find the right words to describe a look or a specific vibe, Pinterest has enhanced its search capabilities by allowing users to start their searches using images rather than words. Currently available for womens fashion content across the U.S., Canada and the UK, Pinterest plans to expand the functionality to more categories and countries over time.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Moderato launches alcohol-free Rosé into Majestic Wine stores nationwide

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Moderato’s Cuvee UKFrench alcohol-free wine brandModeratohas expanded its UK retail footprint once more, with the launch of itsCuvee Revolutionnaire Rosinto allMajesticwine stores. The new listing comes following the success of Moderatos Cuvee Revolutionnaire Merlot-Tannat(red) andColombard(white) SKUs which launched in December of last year.

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The Chelsea Grocer opens in Duke of York Square

Retail Focus

A new specialist independent grocery store is set to open in Chelsea this May. The Chelsea Grocer will offer the best local produce, combined with the finest products from across the globe. The carefully designed space will feature a delicatessen counter, a wide selection of cakes and sweet treats, fresh seasonal flowers, a coffee bar and an extensive grocery offer focused on quality, service and community.

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Is Cue Clothing Co capable of a redemption arc post-sale to Hilco Capital?

Inside Retail

One month after the Cue Clothing Co was sold to Hilco Capital for an undisclosed amount, the question now is whether a new owner and leader can revive the legacy retailer’s apparel brands, Cue and Veronika Maine, and recapture the relevance they once had in a changed retail landscape. The acquisition announcement came days after Cue Clothing Cos former executive director Justin Levis announced plans to sue his parents, Rod and Lynette Levis.

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Autry selects Soho for its first UK store

Retail Focus

Shaftesbury Capital has announced that Autry, the classic yet contemporary unisex sneaker brand, has opened at 61-63 Beak Street in Soho for its first UK store. Established in 1982, Autry has built a reputation for high-quality, vintage-style products with a contemporary, sports-performance-oriented twist. Its trademark 80s look encompasses a range of unisex sneakers, focused on craftsmanship, quality, and comfort.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Krispy Kreme Puts the McDonald’s Doughnut Deal on Hold

Retail Wire

Krispy Kreme is reevaluating a partnership to bring doughnuts into McDonald's restaurants.

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6 Ways Technology Is Transforming Retail Investing in Europe

Retail Focus

Technology is reshaping retail investing across Europe, making markets more accessible, efficient, and secure for individuals. From AI to blockchain innovations, new tools are empowering everyday investors to manage portfolios with confidence. Lets explore six key ways this is happening! 1. Automating Portfolio Management with Robo-Advisors You may know that trading platforms like Axi provide retail investors with user-friendly access to global markets.

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Toyota Predicts 21% Profit Decline Due to Tariffs

Retail Wire

Toyota is likely to struggle this fiscal year due to U.S. tariff policy.

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How Singapore’s Happie is reimagining the modern home, one purifier at a time

Inside Retail

In Singapores industrial east, nestled between utilitarian buildings and casual eateries, a slice of domestic serenity glows behind full-height glass panes. Step inside, and you’re met with soft curves, warm light and matte-finished purifiers resting on gallery-like counters. The space is home to Happie, a young but fast-rising homegrown water purifier brand.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.